Transferring mpg, mpeg, wmv, or mov to ipod

Ok i've tried putting some videos into "ipod" format, but keep getting the same problem:
1. I transfer to a supposedly good format: .mp4 or .m4v using Quicktime Pro
2. When I do that, the video transfers to the file format fine, but I get no audio with the new format, and I'm not able to change the audio settings at all, it's grayed out.
What am I doing wrong? How do you all put non-iTunes downloaded movies onto the iPod??
Thanks for the help!

Hi, I thought I would suggest a really great program for you. This is what I use with my new 5G iPod and I can't believe how simple it is to use. I haven't found a video file that it won't convert yet. It's essentially just drag and drop. The software does cost $10, but it's well worth it. They make it for both Mac and PC.
http://www.nullriver.com/index/products/moviepod

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