Transferring Office Mac 2011 license after damaging computer

I have had to buy a new macbook air after I spilt water on my laptop. The one I have had to replace was very new and I had just purchased office for mac 2011 for it. One of the Geniuses told me that there was a way if accidental damage had caused the death of my computer to get the license switched to the new computer. The microsoft help forums are a nightmare and I don't really know what to do. I can't find a suitable number to call or much information by googling. Could anyone help me? I'd be really grateful. Leah

Install office for mac 2011 on the new system and when you go to activate it the activation will either go through, and you'll be set, or fail. If it fails there will be a number displayed to call microsoft to get it to activate.

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Office mac 2011 falls after OS update

Hi, I have a MacBook Pro and I updated its OS to Yosemite. Since that moment, I get problems office mac 2011 because Word and Outllok apps open and close immediately. Share The Microsoft Error Reporting log:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-10-31 15:52:38 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.5.141003
Crashed Module Name: libsystem_platform.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00006170
Blame Module Name: JapaneseProofing
Blame Module Version: 14.4.5.141003
Blame Module Offset: 0x00001ed6
Application LCID: 3082
Extra app info: Reg=en Loc=0x0c0a
Crashed thread: 0
I hope you can help me...
Greetings

Try un-installing it and re-installing it.
Office 2011 Removal
Office 2011 Removal (2)

MacBook Pro 2011- Allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle.

I have a MacBook Pro 2011. I allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle. No progression bar ever appeared. It just sits and spins. I tried rebooting with Command + Option + R + P and hearing the chime twice....this did not work.
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it. What do I do???? Help! I don't want to lose my files and it doesnt appear that I've used Time Machine Back Up.

macbookpro2011ISU wrote:
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it.
I you upgraded to OS X 10.8, then use RecoveryHD by holding Command R at boot time (no option) and reinstall OS X over itself that way so your installing Mountain Lion.
Also Disk Uility can be used to Repair the Macintosh HD parttion.
Also you can use that RecoveryHD to format and install OS X onto a external drive, then option/alt key boot from it and access your files on the non-booting internal drive before erasing, reformatting and reinstalling OS X fresh.
Create a data recovery/undelete external boot drive
Most commonly used backup methods
..Step by Step to fix your Mac

Office:mac 2011 was working ok after installed last month which I bought with the new macbook air. Suddently I no longer can use it (Work, Excel

Office:mac 2011 was working ok after I installed it last month on my new macbook air. Suddently I no longer can use these programs (Word, Excel, PP) when it's opening a message "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience" appears... I tried to reinstalled it but it's the same. Can anyone help please? Thanking you.

Replying to myself here fyi ... I've just got a MS AutoUpdate 'popup' saying Office 2011 14.3.6 Update ... After a few minutes ... voila problem was fixed. Thanks to 'whom it may concern' I'm happy

I just bought a new IMAC and i want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?

I just bought a new IMAC and I want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?

Howard has the easiest answer. Or at least, cheapest, since you don't need to purchase an external CD/DVD drive.
The "demo" software from Microsoft's site is exactly the same as what's on the DVD. Install that and activate it with the key in your software box.
From Microsoft's site:
How do I install Office for Mac 2011 if my Mac doesn't have a DVD drive?
There are two options for installing Office for Mac if your Mac doesn't have a DVD drive.
Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
1. Locate the 25-character product key in your product package or confirmation email.
2. Open any Office for Mac application, like Word, PowerPoint, or Excel.
3. On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
4. Enter your product key and complete the installation instructions.
Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
1. Locate your 25-character product key found in your product package or confirmation email.
2. Go to www.officeformac.com/download
3. Click Get Started to start the download process.
4. When prompted, enter your 25-character product key and select your product language.
5. When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
6. After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
7. Click Download Now to start the download.
8. Save the file to your desktop. Do not change the file name.
9. When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
10. Follow the instructions in the installer screens to complete your installation.

How do install Office: Mac 2011? I am getting an error message when I go to the page...

trying to install microsoft office: mac 2011 home and student. i am directed to a page and when i click on the link I get an error message about security. i don't have the option anywhere of entering the product key. not sure what to do.

You need to download the installer from Microsoft after you purchase it. Then you will have to run that application and it will request the product key as it goes thru the motions of setting up the product.
If you're trying to download an illegal version for free, that will explain the security message. The browser would be trying to protect you from yourself.

Office mac 2011 won't install

purchased office mac 2011 for mac desktop. office keeps telling us it's not a valid product code. already tried going into preferences and deleting this com.microsoft.office.licensing.plist. STILL won't recognize the key code

What happens when you try to install Microsoft Office? Do you see a message? Also, have a look at this site > http://support.apple.com/kb/ht5290
If you have installed Microsoft Office but you have problems opening the applications, install the most recent version > http://www.microsoft.com/mac/downloads

Downloading Office mac 2011, selecting language.

Downloading Office mac 2011, selecting language.
I want to use Japanese, English, and Chinese on Office word/excel.
When downloading Office Mac, which language should I choose?
Or it does not matter which language to choose when downloading??
Thank you for your help!
Sorry that I am not really good at computer. This is my first time to set up my computer from zero..

You should choose the language you want to have the menus and dialogues appear in. That has nothing to do with typing different languages, you can always do that no matter what language your app is in. (Except you should note that Word for Mac does not support typing in RTL or Indic scripts).
For questions about Office, best use the forums run by the people who make it
http://answers.microsoft.com/en-us/mac/forum/macword

Windows2008 AD RMS support office Mac 2011

Hi
Dose Windows 2008 ADRMS will support office Mac 2011 clients? as i understand from this
link for mac office 2011 required windwos 2008R2 AD RMS . please let me know if you have alternative solution or setting for existing windows 2008 AD RMS to support Mac office 2011 clients .
Thanks in Advance .
Thanks Vino ------------------------------------------------------------------------------------------------------------------------Disclaimer: This posting is provided AS-IS with no warranties or guarantees and confers no rights. Please remember to click
“Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ------------------------------------------------------------------------------------------------------------------------

how can mac office2011 support clientCertificateMappingAuthentication.
We setup AD、ADCS、ADRMS
environment，and upgraded follow "Information
Rights Management in Office for Mac 2011 Deployment Guide"
Have config clientCertificateMappingAuthentication for certification and license URL in IIS, it work fine on windows pc with office 2010 or 2007.
On mac office 2011, it can't display the user certificate pickup window,
but on the same mac pro, i use safari or chrome navigate "https://drm.domain.com/_wmcs/licensing/license.asmx", it can show certificate pickup window and work fine.
is it the bug of mac rms client?

I reinstalled Microsoft Office:mac 2011 Home

I reinstalled Office:mac 2011 Home&Student on my MacBook Pro 2011 after having a new hard drive & cable installed. Nothing in Office will open. There's a dot beside some of the apps on the dock as if they're open, but nothing opens. What should I do? What does this mean?

Did you reinstall it from the original install disk?
From a digitial download load?
Try posting in the Microsoft Office forum
http://answers.microsoft.com/en-us/mac?auth=1

Anybody with isues running office:mac 2011, I am using Mac OS 10.6.8 It ran for years then recenty started giving me error message that it might not be compatible. I tried reinstaling with no luck.11?

Anybody with isues running office:mac 2011, I am using Mac OS 10.6.8 It ran for 2 years then recenty started giving me error message that it might not be compatible. I tried reinstaling with no luck.11?

I think my problem has been that in Sytem Preferences>Mouse, my "Double-Click Speed" was set to the SLOWEST setting. After some experimentation, I now have the that setting two notches from the "Fast" end of the scale. In case it's important, the "Primary mouse button" in my Preferences is set to "Left".
This not only solves the text selection issues described, but also seems to eliminate the strange "resolving alias to" problem.
[For the curious, I have a Logitech Performance MX wireless mouse which can be configured with "Logitech Control Center". But the LCC software doesn't control double-click speed; this setting can only be made in the Mouse System Preference pane.]

Microsoft Office:mac 2011 want work with my script made in Microsoft Windows. May be there is a file Problem.

Hello!
Two years ago i made a script with a microsoft windows PC, using "Office Word".
Last year i changed my Hardware into apple Mac ,using Yosemite 10.10.3.
To work on with my script with apple i use Microsoft Office:mac 2011 Home and Student, but it want work. It is deeply frozen and very very slow. Mouse is not working normally. Pages are scrolling automatically. There is a Problem in kompatilibility between the file of my script (written by using a microsoft PC) and the apple computer e.g. Office:mac.
Someone who can help?
Ev

Apple support is not an expert source for Microsoft scripts, if Microsoft can't figure out their own software you'll just have to wait until someone who has had, and cured the issue.
Sorry.

Office:mac 2011 home and business

I am using Office:mac 2011 on my new mac and just after I updated to the new operating system OS X Yosemite version 10.10, my Outlook account has started to add mailboxes to some of my email accounts. e.g.. INBOX 1-INBOX 11-INBOX 111 and it just keeps going
adding more ones after each inbox. It has moved accounts and some emails are just not there anymore. Is it an incompatibility problem with the new operating system?
thank you net56

Hi,
This forum is for general questions and feedback related to Outlook for Windows, I'd recommend you post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most
qualifiedpool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook for mac 2011 hangs after opening contacts

Outlook for mac 2011 hangs after opening contacts . Shows it is syncing but is not updated . Tried rebuilding the identity

Hi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

HT3986 I've had MS Office:mac 2011 on my imac for around 18 months now. Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it. I've just done this using the installation dis

I've had MS Office:mac 2011 on my imac for around 18 months now. Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it. I've just done this using the installation disc which, then said the installation had been successful.
Outlook is still not working. Can anyone please advise me on what to do next.

Remove MS Office 2011 completely (here are instructions) and reinstall it.
It's not a simple or fast process but it is important to follow all of the steps in order to get all the files that Office scatters around. This will not affect your data files, only MS Office and its preferences.

Transferring Office Mac 2011 license after damaging computer

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