Transferring Overdrive audio books

Since the last iTunes upgrade, I have not been able to transfer an Overdrive audio book to my iPhone, not in MP3 or WMA format. 
I have tried countless times.
I have petitioned my library for help (as users are not allowed to contact Overdrive for themselves).  They have not been able to help me.
I have deleted and reinstalled iTunes numerous times.  I have rebooted the computer.  I have unplugged and rebooted the phone.  I have closed and reopened Overdrive and the browser.  I have deleted, returned, rechecked out, and redownloaded the book.  I have tried numerous books in both MP3 and WMA formats.  Overdrive assures me (via my librarian) that nothing is wrong with the book files on their end.
Oh, and I changed the registry -- at Overdrive's recommendation -- to give a longer timeout to WMA syncing.  That did no good.
Generally I get, say, 3 out of 10 files to transfer.  The remaining files are grayed out, and I get an error message on my phone, "1 item could not be synced.  See iTunes for more information."  ITunes, meanwhile, tells me the item could not be synced.
I am not new to Overdrive.  I have downloaded hundreds of e-audio books and have done so for years.  I am not doing anything different.
I have an iPhone 5.  I am using Windows 7.  My browser is Firefox.  I have iTunes version 11.2.2.3. 
Please help. 

After I spent hours and hours and hours struggling with this, an iTunes rep finally called Overdrive for me, and Overdrive admitted to the iTunes rep that the problem is on their end and there is nothing that either you or iTunes can do to resolve this.
What DID work for me, though, is that I went back to a previous version of iTunes, here:  http://support.apple.com/kb/DL1047
However, the previous version of iTunes won't run without you editing the -- I think -- the .itl file.  Hailey at iTunes support did this for me, and I don't know how she did it.  She is at this phone number:  877-388-0879; but I'm sorry, I don't remember her extension, which you need.
Also, iTunes does not recommend that you go back a version; and, of course, it's only a temporary fix.  But it worked for me.
Good luck. 

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