Transferring pics/contacts the whole shebang , with a unusable screen

Hi..my phone is soon to be sent off for repair which I turn I will loose all of the above. I tried plugging the phone into a laptop to transfer my stuff, but it came up with msg "I need to go into settings" on my phone which I can't access due to unable to use the touch screen.. Any ideas pls

I see, Dean1211. You could try running a software repair on the handset to see whether that helps.
To run a repair, download PC Companion to your computer. 
If you can't unlock the screen then unfortuantely you cannot back up any data.
Press Start under Support Zone > Phone/tablet Software Update > Start > Repair my phone/tablet > Continue > Accept data removal > Next > Wait for prepare > select model of phone > Follow connection steps. 
Let us know how this goes for you. Another alternative you can try is connecting a mouse to to your handset using an OTG cable and see whether you can unlock and use the phone with a mouse. If you are not able to then the next step would be to contact Sony Xperia Customer Care in your region (contact details can be found by clicking on the link in my signature).

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