Transferring purchases from iPad2 crashes iTunes

I just received my iPad 2 and set it up without issue. However one week after I did that, I cannot transfer any purchases that I make from it to my MacBook Pro. Everytime I connect via USB and then go File>Transfer Purchases, iTunes crashes, if not right away then shortly after. iTunes is up to date. Is this a bug or virus? Did I get a lemon and need a replacement iPad? What next? Seems like this is something that should work all the time.

I trust you are a PC user. Have you tried disabling antivirus software just for the heck of it and see if that helps. There are so many other things it could be as well.
Uninstall and reinstall iTunes
Update USB drivers
Try other USB ports on your computer - don't use hubs - use only a port on the computer itself
You could have corrupt data in one of the apps that you are trying to transfer - especially if it is save game data.
Wish I could be of more help. I Googled it and I'm sure you did as well, but you can begin looking through all of this if you want to.
http://www.google.com/search?client=safari&rls=en&q=itunes+crashes+when+i+transf er+purchases+on+ipad&ie=UTF-8&oe=UTF-8

Similar Messages

Trying to transfer purchases from iPod crashes iTunes

My laptop was recently stolen along with my backup, so my iPod (Classic, 120 GB) is the only copy of my digital music. I'm trying to transfer my iTunes purchases from the iPod to the new computer's hard drive, but it crashes iTunes every time I try to do this.
I transferred most of my music (around 8900/9000 tracks) using a 3rd party program, since most of my music was burned from CDs, and that managed to get most of my iTunes store purchases as well. However, the last 100 songs include several iTunes tracks. They won't transfer with either iTunes, Music Rescue, or MediaWidget.
Anyone have any suggestions for a way of transferring my remaining files (especially the iTunes ones)?

Since I am not having that problem, I'm not sure it will work.
But one thing you can do is open itunes with a completely blank library. See if those purchases will transfer into a blank library. Article on making a new library:
http://support.apple.com/kb/HT1589
Make sure you only press the transfer purchases or things will go VERY wrong. But I think you know that.
http://support.apple.com/kb/HT1848
DO NOT PRESS ERASE AND SYNC.
Also - was that 3rd party program free, or something you paid for? The free ones I've tried have had some problems. If you paid for it, I would ask for support on getting those 100 lost tracks.
Just curious, which 3rd-party ipod manager was it?

Transferring purchases from ipod to itunes 8.0 hangs

I am trying to transfer purchases from my ipod to a new PC. I am using itunes 8.0 and the transfer starts but then hangs. The initial transfer is a movie from the ipod (perhaps relevant, perhaps not) .. any ideas ? is there a known issue with transfering purchased movies from the ipod to itunes ?

I throw my hands in the air, 446 U2 songs gone....gone where...who knows...why?...because i clicked one button in itunes to transfer purchases from ipod to pc...!!! Sorry I'm really really REALLY annoyed...I bought this back in February 2005...and now it's gone...I don't appear to be able to download it again, I can't even find it on the website....but there were other albums also gone...!
Does anyone have any hints suggestions before I smash the Ipod to bits :O
I searched HD for songs but no joy..heart breaking..to say the least..(regardless yeah I should have had a backup..) but the transfer should have transferred them somewhere...I guess.
Message was edited by: pyzon

How do I keep iTunes from automatically transferring purchases from my iPhone?

Well, earlier in the year I had a Hard Drive failure. After having it fixed not all my files where on my Mac, including my iTunes media. So I connect my iPhone and it asks me if I want to transfer purchases? I click yes, the transfer wnet fine but some old media transferd too. I didn't want it so I simply deleted it. But when I plug my iPhone in now, it automatically says transfering purchases from Alex's iPhone. I then clicked on the "X" to cancel the task. But how do I keep iTunes from automatically transferring the old material?

iTunes/Preferences/Devices - Select "Prevent iPods, iPhone, iPads from syncing automatically."

Itunes stops working when transferring purchases from ipad air

Everytime I connect my Ipad Air to itunes, it crashes after it tries to transfer my purchases. I have deleted itunes and re-installed it 3 times. It still does not work. Please help.

SweetieAnKay,
We've an article that details a few additional troubleshooting steps that can help stabilize iTunes on your computer in order to allow you to successfully transfer your purchases from your iPad.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Sincerely,
Allen

HT1848 Transferring purchases from your iOS device or iPod to a computer through Newest version of Itunes; i could not find the icon in the new version

Transferring purchases from your iOS device or iPod to a computer through Newest version of Itunes; i could not find the icon in the new version

I too was looking for the same thing and found it. Go to File (top bar next to iTunes), Devices, Transfer purchases...

Syncing and transferring Purchases from iTouch 4G Freezes iTunes

I recently purchased an app at the iTunes App Store (101 GamesUtilities)and when I connected my iTouch to my PC, the sync began. iTunes indicated that "Transferring Purchases from iTouch4 Step 3 of 4 Copying GameUtilities". Usually it takes a short time to complete this process so I clicked in a vacate area of iTunes and discovered that iTunes stopped responding and was frozen. I had to use control-alt-delete to close the iTunes app and disconnected the iTouch from the computer. I repeated the process of connecting my device to the PC and the iTunes repeatedly froze.
I then rebooted my computer, downloaded iTunes 10.1 and intended to install but got 2 options for action which was repair or uninstall. So I chose repair. This did not resolve the problem. I did not get any error message during this process when it finally froze. Can someone help? I also went to GameUtilities website to report the problem in event that the situation directly connected to that software.

If you use the search function on the right and search the iPod Touch forum for:
itunes AND freeze
you will see previous discussions on your problem. However, I looked at some of them and se no solution.
I would try uninstalling iTunes and then reinstall it vice just installing it over the existing one.

My ipod nano is recognised by my new MacBook Air, and even transferred purchases from it, but it won't synch?

My old ipod nano is recognised by my new MacBook Air, and even transferred purchases from it, but it won't synch?
When I linked it it used the name I had given the ipod so it seems strange that it won't synch even though it is definitely connected.

See if this helps:
iPod not recognized in iTunes and Mac desktop - Support - Apple
OR
iTunes 10: iPhone, iPod or iPad Won't Sync - Apple Toolbox
Message was edited by: keeferaf

Can I merge purchases from my US iTunes account and UK iTunes account?

While living in the US i made purchases from the iTunes store but have moved to the UK. I've been forced to make purchases from the UK iTunes store. Now I have a new 5S and would like the music purchased in the US on my phone but can't figure out how to access it or move it over to the UK account. I simply want the music I purchased through Apple (in any contry) on my **** phone. I know you need a US bank account tied to a US address and I've done that (even though it's a pain to always have to type in new info when going back and forth between accounts). What am I missing here? For such a brilliant company I can't believe Apple hasn't made this an intuitive process. Way to US centric.

Your music should be on your computer and your backup copy of your computer. Just sync it to the iphone.
You cannot use the U.S itunes store from the U.K, so you cannot redownload any U.S purcahses.
Certainly you have the music on your computer or a backup copy.

My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

See Downloading past purchases from the App Store, iBookstore, and iTunes Store

Sync. problem with from iPad2 to iTunes???

I've a problem with sync from iPad2 to itunes. I got the latest version of iTunes 10.5.2 and my iPad 2 is the version of ios 5.1. However, when I activate the sync. iTunes cannot process the sync. and it's locked. Is there anyone has the same problem?

have the same problem with my iphone... :@

Cannot purchase from the Australian iTunes Store while working overseas

I'm an Australian currently working in Papua New Guinea. I tried to make a purchase on the iTunes Store (Windows) and it keeps asking me to verify my credit card Security Code which I did but it tells me "For assistance, please contact iTunes Support". Upon contacting Apple Support, I was told that I have violated the iTunes Store Terms and Conditions and was asked to read http://www.apple.com/legal/itunes/us/sales.html. The two Apple Support representatives I have spoken with refused to tell me what part of the Terms and Conditions I have violated and basically told me to get lost in a polite way.
Now, I find this unacceptable. Firstly, if Apple thinks I have done something wrong then it is Apple's responsibility to tell me what I have done wrong. Secondly, I find it unacceptable that as an Australian, I'm restricted from making purchases from the Australian iTunes Store even that I have a valid Australian billing address, a valid credit card that is issued from Australia.
Is someone in the community able to clarify this?

I can tell you:
"The iTunes Service is available to you only in Australia, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/internet-services/itunes/au/terms.html#SERVICE

I am a Brit living in Germany. I really need to be able to purchase from the German iTunes Store (in €) and the English one (in £). How can I set this up from my iPad?

I am a Brit living in Germany. I really need to be able to purchase from the German iTunes Store (in €) and the English one (in £). How can I set this up from my iPad?

Technically correct (the best kind of correct)
Now if the Op has and retains a UK account with billing address and UK paymant card - He/She can continue to use the UK store in Germany - Apple does NOT use IP address blocking just a valid paymant card attached to a postcode !
Basically the first four of your paymant card are country codes.
What the op needs to do if he/she now has a Germany address and payment method (could just be German € value gift cards) is to open a separate German iTunes Account !
On a PC/Mac its very easy to change stores, however iOS has it a bit more difficult.
In fact i would recommend the Op sets up a new German account and credentials on a PC/Mac first.
And doing so just means opening the store in iTunes scrolling to the bottom of the screen and clicking on the littler circular flag in the bottom right.
After that the browser window is populated with loads of similar disc flags. Clicking any take you to that regional store where provided you have a valid address (Postcode/Zipcode actually) and payment method local credit/debit some prepayment VISA cards or just a gift card you can create a local account.
Oh and because Apple do NOT use IP addressing you don't actually have to be present in the country of that store. Its against to terms of the EULA but it works !
Back to the iOS device
Tap Settings/iTunes & App Store /Apple ID (that will probably be showing the UK account set up).
In the window that opens tap log out
Now change the ID to the new German name and password and in the next window make sure the flag selected is that of Germany (when in Germany)
When buying from the UK store follow that path again log out of the German account and re-log in using the UK ID
As it happens I have a UK Portuguese and US account all active because I have residences in all three - and can visit any of the stores from anywhere.

TS1389 Error message: transfer purchases from iphone into itunes not authorized. But the computer IS authorized. Any suggestions? Thanks

Trying to transfer purchases from iphone into itunes I keep getting error that computer is not authorized. But it IS authorized, any suggestions? Thanks,

It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
TCP 123
TCP 3689
UDP 5353
TCP 80
TCP 4343
TCP 53
This may also solve other problems you may have with homesharing...

Purchasing from other country iTunes site

I tried to download the Beat It cover by Pomplamousse, (ref. http://itunes.apple.com/us/album/beat-it/id362278813?i=362278850&ign-mpt=uo%3D6 ) . An pop up box told me to switch to the US store, I clicked OK. I could see the Tribute to Famous People album page in iTunes, but cannot purchase the song because an error message pops up telling me I can only purchase from the Canadian iTunes store.
How can I create another or modify my Apple ID to allow me to purchase songs from the US store?

In order to purchase from the U.S. Store, you would need to have a U.S. account. You would need a U.S. billing address, a credit card billed to that address or an iTunes gift card purchased in the U.S. and you would need to be physically located in the U.S.

Transferring purchases from iPad2 crashes iTunes

Similar Messages

Maybe you are looking for