Transferring to a New Mac

One of my customers bought a new MBP, and using a firewire disk clone of her hard drive, I imported her account, her files and apps. When she opens iMovie she gets grayed out thumbnails and nothing will play when she clicks on it. I have manually transferred the relevant files from her backup disk into iMovie projects but still nothing happens. What next?
Chris

I did use the Migration Assistant, both with the cloned external drive (just to transfer the account and its settings, not the system) and with the old MBP in target disk mode. Both transfers resulted in the problem with iTunes and iMovie. Those problems could only be solved by reinstalling the OS (permission repair, trashing prefs, re-copying the Music and Movie folders, re-installing iTunes and iMovie didn't work), at which point the account transferred by the Migration Assistant, which was already copied across, started working fully. This suggests to me the problem lay in the OS on the SSD as it came from the factory, not with the copied account.
Chris

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