Transitioning 1 mo membership to 3 mo from Amazon. Problems?

I've had the month-to-month membership for the CS, and just purchased the three month from Amazon in order to save money. I thought the Amazon purchase would just email me the product keys, etc., but it appears they're actually sending a tangible card in the mail (what year are we in?!)
So, I need to know if this will be a simple upgrade or transition, or if I have to do anything speacial to install the "new" product. I can't have any downtime.
ADDITIONALLY - I would absolutely LOVE if someone could explain having to pay tax for this stuff. There are no brick-n-mortar Adobe stores (although I know this tax situation will soon change thanks to our politicians) and, most anyone paying for this software is doing so for the sake of "reselling" designs (heace, it's should be tax-exempt.
Thanks -
Jacquie

Hello cubs223425,
Thank you for being a My Best Buy member, and thank you for trading in your games at Best Buy. I'd love to help insure your gaming experience with us is just as awesome as you had hoped when signing up!
It does appear as though all the problems may stem from the original purchase of your membership, as I was unable to verify your membership in Gamers Club Unlocked. I will send you a private message so we can work together to get to the bottom of it.
To check your private messages, while logged into the forum click on the envelope in the upper right corner of the page.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

A cloud membership is preventing me from using photoshop cs6. Can I not run it without cc?

A cloud membership is preventing me from using photoshop cs6. Can I not run it without creative cloud?
Thank you.
D. Bowers

Hello Mr. Bowers,
Welcome to Adobe Community.
Could you please let me know what issue are you facing while using the Photoshop CS6 app?
Also, please share the email address under which you have the cloud membership, in a private message, so that I may check the status of the subscription at my end.
Regards,
Devika S.

How do I get the Serial Number for Adobe XI that purchased from Amazon over two weeks ago?

I am trying to get the serial number so that I can have the permanent version of the Adobe XI that I purchased from Amazon. Does anybody know how Adobe alerts a buyer to this info? I purchased the software as a Download so do not have a box.

Required Proof of Eligibility:
STUDENTS:
Your proof of eligibility must be a school issued email address OR a document issued by the institution with your name, institution name, and current date.**
Types of proof of enrollment include:
School ID card
Report card
Transcript
Tuition bill or statement
TEACHERS, FACULTY, STAFF:
Your proof of eligibility must be a school issued email address OR a document issued by the institution with your name, school name, and current date.**
Types of proof of employment include:
Faculty or staff paycheck stub
Dated ID card
Official letter from the registrar of the educational institution indicating current employment
Note: Any sensitive information such as pay amounts, grades, or social security numbers can be covered or crossed out.HOMESCHOOL STUDENTS & TEACHERS:
Dated copy of a letter of intent to homeschool**
Current membership ID to a homeschool association (for example, the Home School Legal Defense Association)**
Dated proof of purchase of curriculum for the current academic school year**
* Adobe does not provide a trial version of Adobe Acrobat XI Pro for Mac
** Documents dated within the last six months are considered current.

Help!! I purchased the 9.99 trial from amazon to use photoshop and lightroom. It took me to this website but i don't know what to do. Or how to install the software on my mac

i don't know what I'm doing wrong I'm pretty frustrated?

Hi Cristinaflores,
My understanding of how it normally works, is Amazon will email you a redemption code after you purchase. The subscription is tied to an email address, your Adobe ID. You'll want to redeem the redemption code from Amazon on whatever email address/Adobe ID you intend to use here. https://creative.adobe.com/redeem
Once you do that you can download and install the Creative Cloud app to install Lightroom and Photoshop and start using your membership. Here are some instructions:
Creative Cloud Help | Install, update, or uninstall apps
Creative Cloud Help | Creative Cloud for desktop
Hope that helps,
- Dave

I recently downloaded an album from Amazon (a gift) directly to iTunes. I also recently pruchased a song from the iTunes store. In both cases, the songs in the album appear in a lighter print on my iPod and won't play when selected. Will play on comput

I recently downloaded an album (a gift) from Amazon, one option of which is to download directly to my iTunes library (which is what I did). I also purchased a song from the iTunes store shortly after this. In both cases, the music shows up on my iPod touch in a lighter print than the other music on my iPod. When I select it nothing happens. I only plug into the computer a couple of times a month, but I perform all updates as are indicated and I synch my iPod. Note that when I have iTunes up on my computer, the music WILL play directly from the library, just not on the iPod. Any ideas? Thanks.

Hello zayasva
I would delete the songs and download them again, or plug it into iTunes to resync them back on.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT3819 video stream from amazon prime to my TV

i want to video stream from amazon prime to my TV via my ipad, mac book using my apple TV device..

there is no reason to get rid of Apple devices, not when a Chromecast, Roku, or FireTV can be acquired so cheaply.
This is a true statement, but this is a bad option in the long term since your content will be split between different sources, DRM rules, apps, access options, etc. You are going to constantly be running into issues were you want to watch a show that is not available on the device (phone, tablet, etc) you are on. I share "Disgusted_with_apple" frustrations in that Apple has not updated in three years now leaving Amazon FireTV and others with better interfaces and features but having my content locked into Apple's DRM.
Apple was really first to market with a viable TV interface device, and has completely turned the market over to its competitors just by not showing up. And now ATV can not play content, or provide features that ALL of the competitors have. I recently bought an Amazon FireTV and love it. The only advantage Apple has left is the iTunes Store still has more content, but that is not likely to last.

HT2693 Please give me credit or my money back because I tried everything and still have a proble. I purchased it from amazon and worked fine. Please return my money or give me credit on my accout to resolve this .....Thanks

Please return my money or give me credit on my accout. The downloan would not work and have tried everything. I purchased it from amazon and works great. So please credit my account. THANKS

THANK YOU SO MUCH stussaar!
My Mother did what you said for the Spam and my number was in there about 100 times. She deleted all them. Deleted me as a contact and then rebooted, then she text me and I text her back and I went right into the Spam again. I told her to tell TMobile this so then can maybe help and remove my number from Spam on their end.\
Thanks you so much! you got us 99.999 % the way there!!
I appreciate your help!!!! I hope this worked also for your problem!!
Thanks again!!!
Mike

I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code". Where do I get the that code?

When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

Bought 64gb playbook from amazon and not sure if its new or refurbished.

Bought 64gb playbook from amazon for my daughter and not sure if its new or refurbished. Tablet has small fine scratches on the back, hair stuck in the casing, no screen protector, brown adaptor box has had label of some kind removed, adapter inside is loosely bound. Amazon supplier advises me to return but also that it isn't supplied with a screen protector or cover and adapter is new and packaged in a brown box. Not sure whether to accept a replacement or just get a refund. A bit concerned that this is a refurbished item being supplied as new.
Solved!
Go to Solution.

Definately sounds like it's not a new item, this isn't how they come packaged.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

How do i add a mp3 file purchased from amazon to show on my iPhone iTunes library?

i purchased an mp3 file from amazon and added it to my itunes library on the imac. However, when i synced my iphone, the mp3 file (song) does not show on the itunes library. What could I be doing wrong?

1. Right mouse click the song in music library you want to create ringtone and choose “Get Info”
2. Choose “Option” Tab, Check “Start Time” & Stop Time” of the track you want to make into ringtone and put in your start time and end time (Max 40 secs duration), then click OK
3. Right mouse click the mp3 again and choose “Create AAC Version”
4. You will see a copy of song with same name appeared but with 40sec duration only. Now drag the song onto your desktop and you will see the name is now xxxxxx.m4a.
5. Change the file extension m4a into m4r from the desktop
6. Delete the 40sec m4a file from the music library (You must do this step or Itune will not accept your new m4r file).
7. *Important - Now uncheck the start & stop time of the original song so that you can play back full length.
8. Now, drag the m4r file from desktop to Library
9. Click onto the Tones under Library, and you find you ringone file.
Note: Just in case you cannot "Create AAC version" from Step 3, go to top menu, click "Edit", "Preference". Under "general" Tab, click "Import Settings", make sure under Import Using that "AAC Encoder" is selected.

When I try using Airplay to stream from Amazon Prime it tries to use Apple TV music. How can I get it it stream movies from Amazon Prime?

When I try using Airplay to stream from Amazon Prime it tries to use Apple TV music. How can I get it it stream movies from Amazon Prime?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID

i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
Thanks

As I said you need to:
You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
OS X: About OS X Recovery
Also see:
OS X Mountain Lion: Erase and reinstall OS X

How do i get a serial number for Photoshop that i downloaded from Amazon? [was:thethurm]

How do i get a serial number for my adobe photoshop software that i downloaded form amazon?

I've never heard of buying software as a download from Amazon. Why would you buy there instead of getting it directly from Adobe?
Was it by chance through a 3rd party seller, not Amazon themselves?
I should think Amazon will need to be contacted.
-Noel

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

What are all the things needed (including perfect hard drive) to upgrade my Mid 2010 Mac Book Pro from Amazon?

Hello,
I have a Mac Book Pro, Mid 2010, and I would like to upgrade my internal hard drive. Is there all the things I need to proform this operation from just using materials bought from Amazon. Can anyone provide me a list of tools and hard drives (500GB or more, internal, dont care if it is SSD or HD) I needed to proform this operation from just buying the things from Amazon (that uses amazon prime, for shipping)?
Also, can the Genius Bar at apple store proform this operation? Is it free? Do they provide the tools and I bring in the hard drive? And, can they sell the hard drives and use their own tools so I can just walk in the store and let them proform the upgrade (i doubt that option is free)? Thanks!
My Computer Info:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro7,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP71.0039.B0E
SMC Version (system):          1.62f7
Serial Number (system):          censored
Hardware UUID:          AE89EC15-B8F4-55F2-9FBA-62A37A8FA813
Sudden Motion Sensor:
State:          Enabled
Current Installed Hard Drive:
Hitachi HTS545025B9SA02:
Capacity:          250.06 GB (250,059,350,016 bytes)
Model:          Hitachi HTS545025B9SA02
Revision:          PB2AC60W
Serial Number:          sensored
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          5400
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
disk0s1:
Capacity:          209.7 MB (209,715,200 bytes)
BSD Name:          disk0s1
Content:          EFI
Macintosh HD:
Capacity:          249.2 GB (249,199,591,424 bytes)
Available:          38.7 GB (38,704,214,016 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
Content:          Apple_HFS
Volume UUID:          296EA13D-E7F5-3259-AA9E-E161D5DD5CF4
Recovery HD:
Capacity:          650 MB (650,002,432 bytes)
BSD Name:          disk0s3
Content:          Apple_Boot
Volume UUID:          1ADA838F-6E89-33CD-A729-8CB397C1A130

Also, I would point out, would these work with my computer?
#1: http://www.amazon.com/Samsung-Electronics-EVO-Series-2-5-Inch-MZ-7TE250BW/dp/B00 E3W1726/ref=zg_bs_1292116011_1
#2: http://www.amazon.com/WD-Blue-Desktop-Hard-Drive/dp/B0088PUEPK/ref=sr_1_1?ie=UTF 8&qid=1393290339&sr=8-1&keywords=easter+egg+xD
#3: http://www.amazon.com/WD-Red-NAS-Hard-Drive/dp/B008JJLW4M/ref=zg_bs_1254762011_3
#4: http://www.amazon.com/Seagate-Solid-Hybrid-2-5-Inch-ST1000LM014/dp/B00B99JUBQ/re f=sr_1_8?ie=UTF8&qid=1393290731&sr=8-8&keywords=solid+state+drive
#5: http://www.amazon.com/dp/B005PWVEJ4/ref=twister_B008B5B97E
And does all works with the external enclosure BobRz provided, to transfer my old data to new Hard drive?
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1393235049&sr=8-3&keywords=2.5+enclosure
if not, what can?

Transitioning 1 mo membership to 3 mo from Amazon. Problems?

Similar Messages

Maybe you are looking for