Transitions in Premiere Pro CC not working

After upgrading from PP CS6 to PP CC on a Mac, the audio and video transitions do not work.  I've tried dragging them in and using the keyboard shorcuts to no avail.  All apps are updated as well.  Suggestions?

It appears as if the problem with the Filmimpact transitions was that after updating CC, the transitions stopped working. Fortunately, the Filmimpact website has a FAQ with instructions on how to fix the error. http://filmimpact.net/index.php/faq/ The issue with the audio tracks is still a mystery though.

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    cc_merchant wrote:
    It is not hostile, it is drawing attention to the costly handcuffs of Adobe.
    pə-ˈtā-(ˌ)tō, pə-ˈtä-(ˌ)tō, ˈardɑpəl
    The use of terminology like "handcuffs," "theft-rates," "bondage," "greed" strikes me as hostile. Courtesy Webster online: "a: of or relating to an enemy; b:  marked by malevolence: having or showing unfriendly feelings; c: openly opposed or resisting."
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    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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    Premiere Pro CC stopped working? How do I get help from Adobe to get it going again?

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