Translation file fails with accents

I'm attempting to upload translation files for Spanish and French and it seems that any translation file that contains an accent in it is rejected when uploaded.
It seems very odd to me that this would happen but it is the case because as soon as I remove the accent the upload succeeds. Something like the following would cause problems:
<source>Revision</source>
<target>Revision / Revisión</target>
Has anybody had this problem before ?
Pat

Sorry Pat I couldn't find a solution for you.
I tried getting "é" into my translation file and also failed to upload it.
I also tired, é &#130; &eacute; &é; &é#; Nothing Worked.
Did you consider opening a TAR?

Similar Messages

  • Attempt to process file failed with Exception in XML Parser-format problem

    Hi all,
    Iam getting an unusual error in the J2EE stack in XI.
    And the message is:
    006-11-30 17:31:07 Error Attempt to process file failed with Exception in XML Parser (format problem?):'com.sap.engine.lib.xml.parser.NestedSAXParserException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: Invalid char #0xf(:main:, row:1, col:1044002)(:main:, row=1, col=1044002) -> com.sap.engine.lib.xml.parser.ParserException: Invalid char #0xf(:main:, row:1, col:1044002)' 2006-11-30 17:31:07 Error Exception caught by adapter framework: null 2006-11-30 17:31:07 Error Delivery of the message to the application using connection AFW failed, due to: RecoverableException.
    My scenerio iam posting IDOC to a flat file with content conversion in the receiver side,the mapping got executed successfully and in the audit log i found that the error was after the 'Start converting XML document content to plain text'.
    This means that error occured during content conversion of XML to the prescribed file format.
    Can anyone suggest any better approach using which we may trace the junk data in IDoc. Manual adhoc approach could take time and is error prone.
    Thanks in advance...
    karun

    Hi Bhavesh,
    Thanks for the early reply. I checked the mapping and everything is fine and the output is also in valid XML format.
    The audit log shows that the mapping got executed successfully and the error is after the step 'Start converting XML document content to plain text '. Is there any constraint in the file adapter regarding the message size for parsing.
    2006-11-30 17:30:50 Success Transfer: "BIN" mode, size 2912595 bytes, character encoding -
    2006-11-30 17:30:50 Success Start converting XML document content to plain text
    2006-11-30 17:31:07 Error Attempt to process file failed with Exception in XML Parser (format problem?):'com.sap.engine.lib.xml.parser.NestedSAXParserException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: Invalid char #0xf(:main:, row:1, col:1044002)(:main:, row=1, col=1044002) -> com.sap.engine.lib.xml.parser.ParserException: Invalid char #0xf(:main:, row:1, col:1044002)'
    2006-11-30 17:31:07 Error Exception caught by adapter framework: null
    2006-11-30 17:31:07 Error Delivery of the message to the application using connection AFW failed, due to: RecoverableException.
    2006-11-30 17:31:07 Success The asynchronous message was successfully scheduled to be delivered at Thu Nov 30 17:36:07 GMT 2006.
    2006-11-30 17:31:07 Success The message status set to WAIT.
    2006-11-30 17:31:08 Success Acknowledgement creation triggered for type: SystemErrorAck
    2006-11-30 17:31:08 Success Acknowledgement sent successfully for type: SystemErrorAck
    2006-11-30 17:36:08 Success Retrying to deliver message to the application. Retry: 1

  • Attempt to process file failed with java.lang.StringIndexOutOfBoundsExcep..

    Hello All,
       I am implementing file2file with file going from shared folder to FTPS server.
    I am using TLS and X.509 certificate in file receiver communication channel.
    when I implemented my scenario, this is the error its throwing :
    Success : Connect to FTP server "my ftp address", directory "/TEST/"
    Error : Attempt to process file failed with java.lang.StringIndexOutOfBoundsException: String index out of range: 3
    I know this error is caused when java expects the 3 character length string and if its getting more than that... Does any faced this kindaa problem before...Any help is greatly appreciated....Obviously even points....
    Thanks,
    Ravi

    There is no custom code at all? No mappings, no custom modules, no pre/post processing commands?
    Also, check if you get this error when sending to ftps server without certificate (or with another certificate). It may be an incompatibility issue with certificate.
    Did you import the .pfx (or .p12) file in KeyStorage Service?
    Regards,
    Henrique.

  • Attempt to process file failed with ClassCastException

    Hi
    I have checked in <b>http://host:por/MessageSystem</b> there i got the following error...
    <b>Attempt to process file failed with ClassCastException</b>
    Can any one please tell me how to resolve the problem
    Best Regards
    Ravi Shankar B

    Ravi,
    I dont think it is feasible. Eventhough you have two files with the same name do you have the data same? Practically it should not be. Let us know your complete requiremens. Also see this link for some help on file validations:
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.highlightedcontent?documenturi=%2flibrary%2fxi%2fxi-design_configuration%2ffileValidationsinSAPXI-ACaseStudy.pdf
    ---Satish

  • Attempt to process file failed with java.io.IOException

    Hi,
    The scenario is from Idoc to flat file and messages are getting processed successfully in XI. but in receiver communication channel error is coming:
    Attempt to process file failed with java.io.IOException: Error during STOR/APPE epilogue: com.sap.aii.adapter.file.ftp.FTPEx: 426 Connection closed; transfer aborted.
    MP: exception caught with cause com.sap.aii.af.ra.ms.api.RecoverableException: Error during STOR/APPE epilogue: com.sap.aii.adapter.file.ftp.FTPEx: 426 Connection closed; transfer aborted.: java.io.IOException: Error during STOR/APPE epilogue: com.sap.aii.adapter.file.ftp.FTPEx: 426 Connection closed; transfer aborted.

    Hi,
    If you are using FTP then,
    1. Make sure that the FTP sever does not have issues with Firewall or a Proxy server access.
    2. Also verify that the specified FTP user ID has the necessary WRITE or overwrite authorization?
    Regards,
    Sarvesh
    ***Reward points, if it helped you.

  • When editing .ccp file fails with "corrupted package" error

    Hello.
    I usually créate packages on my local computer, and then copy them to a network drive, for deployment.
    However when I try to edit a package I made, the creative cloud packager fails with a "Selected package is corrupt" message. I tried to map the folder to a network drive, or copy to a local folder but it doesn't work.
    It seems to only work if I copy it in the very same folder where it was created. However, I have a few packages of which i don't knwo the original location.
    What can I do to edit this packages?
    Thanks.

    Hi alisterblack.. Thanks for your response.
    But, how can I know the cause of "selected package  is corrupt"..? I never touch that .ccp file.
    I downloaded the full package some months ago in one virtual machine which already been deleted. I got the full package of 13 GB then I moved them to my file server and now it is successful to be deployed with 2,5 hours to complete each computer. So this full package is valid, however the time to deploy is unacceptable and I need to edit the package. How come your package manager refer to cache instead of the full package that is already downloaded completely?
    Can you make your Adobe Package Manager has ability to edit my downloaded package? Or alternatively, is there any other method to deploy/install the selected Adobe program one by one?
    I hope you know how it is
    -when it takes 2,5 hours to complete the installation to a client computer with Core i7, 16 GB of RAM
    -when it takes the whole night (more than 7 hours) to download some gigabytes of your packaged while my internet connection is 80 Mbps
    -when I re-download to re-build the package, the chance to success is 50% with the same error message [ERROR] AdobePackageBuilder - Failed to unzip the file blablabla..
    Thank you for your understanding.

  • Error when file name with accent passed to GetFileDate()

    Hi,
    When i pass a file or a file that belongs to a path that has one of its folders names containing an accented character to GetFileDate(), i get a Library function error (return value == -1). For example all files within the folder 'Eéprom' return an error. Can anyone please offer some help on how i resolve this issue?
    Thank you!
    (LabWindowsCVI 9.0 / Windows 2000 / CVIRTE2009)
    Solved!
    Go to Solution.

    Hello sinnas!
    After seeing your last post, I determined that the problem is actually in your BAT script. The dir /s /b /a-D \"%s\\*.*\" > \"%s\"\n command is not interpreting the accents correctly. You can make a simple test in a command prompt window to determine that.
    In order to fix the problem you would have to set the code page of the command prompt running your BAT script accordingly.
    Here are some community forum posts that address the exact issue you are experiencing:
    http://stackoverflow.com/questions/7584423/problem-running-bat-cmd-file-with-accented-characters-in-...
    http://stackoverflow.com/questions/1427796/batch-file-encoding
    I hope this helps!

  • File problem with accent / CS4 Mac

    Hi
    I"m using CS4 on MAC OSX 10.5.7
    I have problem with filename containing accents like 'é'
    For example : I browse for a file called 'testé.xml' using kOpenFileDialogBoss, and then get the resulting IDFile. From this IDFile I get the path in a PMString with the function FileUtils::SysFileToPMString.
    My problem is that character 'é' has a strange representation, instead of having the correct path I get 'teste<0301>.xml' and if I want to use this path with a fopen function or even to show it into a TextEditBoxWidget it'll fail.
    I've look into SnpChooseFile sample and the problem is the same. In the log I also get that strange representation.
    Have you encountered this problem?
    Thanks for your help

    Have a look at FileUtils::DecomposeUnicode and NormalizeUnComposedUnicodeChars. Use the first to convert before using i.e. FileUtils::PMStringToSysFile() and the later afetr i.e. FileUtils::IDFileToPMString().
    HTH

  • File failing with ICM_HTTP_CONNECTION_BROKEN error in SAP PI

    Hi Expert,
    We have file to proxy senario in our production environment where, while sending the file from PI to ECC syestem via proxy, it fails below with error in call adapter step.
    Have tried with many options mentioned in scn.sap.com site like
    1. Increasing the HTTP ICM PROCTIMEOUT paramaters.
    2. restarted ICM in both sender and receiver system.
    But still it is not resolved yet. Please help.
      <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
    - <!--  Call Adapter
      -->
    - <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
      <SAP:Category>XIServer</SAP:Category>
      <SAP:Code area="INTERNAL">CLIENT_RECEIVE_FAILED</SAP:Code>
      <SAP:P1>401</SAP:P1>
      <SAP:P2>ICM_HTTP_CONNECTION_BROKEN</SAP:P2>
      <SAP:P3 />
      <SAP:P4 />
      <SAP:AdditionalText><html><head><title>Application Server Error</title> <style type="text/css"> body { font-family: arial, sans-serif;} </style> </head> <BODY text="#172972" link="#808080" vlink="#808080" alink="#8e236b" bgcolor=white leftmargin="0" topmargin="0" marginheight="0" marginwidth="0"> <table height="61" width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td background="http://cimbp05.hsec.emeadc001.philips.com:8005/sap/public/icman/img/bluebar_tile.gif" height="30"><table> <tr> <td width=5></td> <td width=20% nowrap><font face=arial size="-1" color=white>SAP NetWeaver Application Server </font></td><td width=75% align="right" nowrap><font face=arial size="-1" color="white"><a href="http://help.sap.com/">Help </font></td><td width=5% nowrap></font></td> </tr></table> </td><td rowspan=2 width=122 height=61 valign=top><img src= "http://cimbp05.hsec.emeadc001.philips.com:8005/sap/public/icman/img/theme.jpg" width=122 height=61 border=0 alt="SAP"></td> </tr><tr><td background="http://cimbp05.hsec.emeadc001.philips.com:8005/sap/public/icman/img/graybar_tile.jpg" height="31">  </td></tr> </table> <br><br> <table width=800> <tr><td width=50 nowrap> </td><td> <H2>500 Network connection broken</H2><br><hr> <table border="0"> <tr><td>Error:</td><td>-8</td></tr> <tr><td>Version:</td><td>7210</td></tr> <tr><td>Component:</td><td>ICM</td></tr> <tr><td>Date/Time:</td><td>Mon May 4 14:12:57 2015 </td></tr> <tr><td>Module:</td><td>icxxthrio_mt.c</td></tr> <tr><td>Line:</td><td>848</td></tr> <tr><td>Server:</td><td>cimyp25_MYP_25</td></tr> <tr><td>Error Tag:</td><td>{-}</td></tr> <tr><td>Detail:</td><td>Connection to partner broken</td></tr> </table> <p></p> </td></tr></table> <table><tr><td width=50 nowrap></td> <td nowrap><FONT SIZE=-1><a href="http://www.sap.com/">&copy; 2001-2009, SAP AG</a></FONT> </td></tr></table> </body></html></SAP:AdditionalText>
      <SAP:ApplicationFaultMessage namespace="" />
      <SAP:Stack>Error while receiving by HTTP (error code: 401, error text: ICM_HTTP_CONNECTION_BROKEN)</SAP:Stack>
      <SAP:Retry>A</SAP:Retry>
      </SAP:Error>
    Regards,
    Vishnu Srivastava

    Hi Praveen,
    As per the solution mentioned in the link we have checked for the icm/HTTP/max_request_size_KB parameter in Quality and production environment. It is maintained as icm/HTTP/max_request_size_KB= 102400.
    Also we are able to process the same file in quality but not in production though the parameters are same.
    Please help..!!
    Regards,
    Vishnu

  • Attachment - File name with accents

    Hello,
    I finally realized why Mail was sending weird name attachements (.doc00, .doc\ca, etc.). It happens when a file name contains an accent (é, à, è...). Now, I'm French, so accents are very useful...
    I mean, why is this happening now? Is Mac OS becoming like Windows NT or 98?
    Any fixes in sight? Any solutions?
    Thanks,
    Daniel
    P.-S. : Tried 10.5.3, not better, plus the upgrade crashed my IBook G4 two times! Way to go, Apple!

    When I use Thunderbird/gmail to send my email, and the attachment with non-ASCII file name can be read correctly using the following codes:
    String attFileName = MimeUtility.decodeText(part.getFileName());
    but when I send the email use outlook2003, it just return bad file name.
    The following is the attachment related content:
    Thunderbird:
    --------------090808030807020200030902
    Content-Type: text/plain;
    name="=?GB2312?B?ztK1xLzGy+MudHh0?="
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment;
    filename*=GB2312''%CE%D2%B5%C4%BC%C6%CB%E3%2E%74%78%74
    OUTLOOK:
    ------_=_NextPart_001_01CACBCD.3577323E
    Content-Type: text/plain;
    name="=?gb2312?B?ztK1xLzGy+MudHh0?="
    Content-Transfer-Encoding: base64
    Content-Description: =?gb2312?B?ztK1xLzGy+MudHh0?=
    Content-Disposition: attachment;
    filename="=?gb2312?B?ztK1xLzGy+MudHh0?="
    GMAIL:
    --000e0cd11976ac6e63048297dd06
    Content-Type: text/plain; name="=?GB2312?B?ztK1xLzGy+MudHh0?="
    Content-Disposition: attachment; filename="=?GB2312?B?ztK1xLzGy+MudHh0?="
    Content-Transfer-Encoding: base64
    X-Attachment-Id: f_g770st560
    What is the difference?

  • Import Map file failes with single/Multiple Occurance

    Hi All,
    Using a file I mapped the source and target structures.. The source file has one multiple occurance node . so I used look up option in source table and mapped with target fields...saved the map..
    When I used the following XML file .. I used the same map created befoe... I see the Remote System fields are not failed to map to target structure.. How can I get rid of this issue....
    <Product>
    --<Name>Rajeev</Name>
    --<REMOTE_SYSTEM>
    <Z_MDM_REMOTE_SYSTEM>
           <Z_MDM_SYSTEM_NAME>Panaroma AW Customer ID</Z_MDM_SYSTEM_NAME>
         <Z_MDM_VALUE>600013</Z_MDM_VALUE>
         <Z_MDM_VALUE1>600011</Z_MDM_VALUE1>
         <Z_MDM_VALUE2>600012</Z_MDM_VALUE2>
    </Z_MDM_REMOTE_SYSTEM>
    --<REMOTE_SYSTEM>
    </Product>
    Using above I saved the map.. Its fine.. I am able to import data in to MDM..
    When the file has multiple values of remote system as shown below then field are unmapped... vice versa is also the same..
    <Product>
    --<Name>Rajeev</Name>
    --<REMOTE_SYSTEM>
    <Z_MDM_REMOTE_SYSTEM>
           <Z_MDM_SYSTEM_NAME>Panaroma AW Customer ID</Z_MDM_SYSTEM_NAME>
         <Z_MDM_VALUE>600013</Z_MDM_VALUE>
         <Z_MDM_VALUE1>600011</Z_MDM_VALUE1>
         <Z_MDM_VALUE2>600012</Z_MDM_VALUE2>
    </Z_MDM_REMOTE_SYSTEM>
    <Z_MDM_REMOTE_SYSTEM>
           <Z_MDM_SYSTEM_NAME>Panaroma AW Customer ID</Z_MDM_SYSTEM_NAME>
         <Z_MDM_VALUE>600013</Z_MDM_VALUE>
         <Z_MDM_VALUE1>600011</Z_MDM_VALUE1>
         <Z_MDM_VALUE2>600012</Z_MDM_VALUE2>
    </Z_MDM_REMOTE_SYSTEM>
    --<REMOTE_SYSTEM>
    </Product>
    Do I need to create a seperate map for multiple iteration and single occurance..OR missing some thing? Please advice..
    Thanks
    Rajeev

    HI Ravi,
    May be I took the wrong example..
    I am not talking about remote systems... I am talking about XML source file.. If the XML source file consist of single occurance of any qualifier table then those qualifier table fields are not mapping.. IF I used the base file as multiple occurance Qualifier table....
    In the same way if I use base file as single occurance of Qualifer table .. Qualifier Fields are not getting mapped if the source file is single occurance..
    Suppose :If I use the base file as this and save the map.. I am able to import files whcih are single occurance of EMAIL...
    Fields are not getting mapped if the EMAIL occurnace is multiple.....
    <Product>
    --<Name>Rajeev</Name>
    --<EMAIL>
    <Z_MDM_EMAIL>
    <ID>ABC_yahocom</ID>
    <TYPE>TEMP</TYPE>
    </Z_MDM_EMAIL>
    --</EMAIL>
    </Product>
    In the same way: If I use the following XMl as base and create a map and save it.. Able to import files which had email occurance multiple.. Unable to import data and the fields are not mapped ......
    <Product>
    --<Name>Rajeev</Name>
    --<EMAIL>
    <Z_MDM_EMAIL>
    <Z_MDM_EMAIL>
    <ID>ABC_yahocom</ID>
    <TYPE>TEMP</TYPE>
    </Z_MDM_EMAIL>
    <Z_MDM_EMAIL>
    <ID>CDE_yahocom</ID>
    <TYPE>TEMP</TYPE>
    </Z_MDM_EMAIL>
    --</EMAIL>
    </Product>
    Please advise.. Thanks Rajeev.

  • Workflow - Move files fails with Something went wrong error.

    I am trying to create a work flow on a list that holds documents. The workflow checks for a column value to be equal to the string "Awarded". If the condition is true the file is moved from one library to another. This works fine.
    However when I try to run the workflow on a folder in the list I am greeted with a dialog box that says something went wrong.
    Checking the ULS reader logs I did find an associated error that reads VALUE DOES NOT FALL WITHIN EXPECTED RANGE.
    I guess in a nutshell that means it cant find what it is looking for.
    So to recap, the workflow will run with individual files in the list who's attribute is set to awarded in a text colum. IT will not run on the same list on folders in the list. I need to have the ability to move entire folders from one library to another
    based on that condition. Any ideas why this fails?
    fr0stsp1re

    Hi,
      As per my understanding you want to run the workflow when you add a folder, for that you can see below link.
    http://social.msdn.microsoft.com/Forums/sharepoint/en-US/daf59d7f-1073-4186-a807-29dcbd83b3c5/upload-a-document-using-webservices-without-changing-its-modification-and-creation-dates?forum=sharepointdevelopmentlegacy
    Regards,
    MS
    Hi Thanks,
    Actually I am simply trying to copy an entire folder full of files from one library to another. Works fine with single files but does not seem to work when trying to copy a folder.
    fr0stsp1re

  • Error file al11 with accent

    Hello, I have a file with characters 'ñ, á, é,....'.
    When I put this file in AL11, the content of file is modified and where exist one accent or 'ñ' is changed by # and this generate errors.
    The problem is in the code page, but I don´t Know how resolved.
    Any idea?

    Hi Guys
    Code page is the set of characters that would be allowed into your system,
    Please take a detailed look at the note 173241.
    The file contains unallowed chararcters, these are usually displayed
    with ##### in BW.
    RSKC is only relevant for updating master data keys. Here the problem
    is, that these special characters are not contained in the codepage
    specified for the file. Please check for the codepage of the file,
    and enter it accordingly in the "character set" settings on the
    extraction tab of the datasource, and activate the datasource. If the
    preview succeeds, make also sure, that the same settings are entered
    in the according tab in the infopackage.

  • Download file fails with 404 error  in SLD export of business system

    Hi all,
    We just upgraded to 2004s, and when I try to export BS to a file, I get a 404 resource does not exist error. I wanted to find out which service needs to be activated in either the J2EE stack or the abap stack to allow the download.
    thanks,
    chris

    Hi,
    1) Did you maintain Client, userid, password, and lang information in SICF transaction -> sap/xi/engine ? Double click on service and check whether you have entered correct information.
    2)Access the trace file and search for traces with severity ERROR, WARNING or stack traces.
    If we do not find an error in the log file or the error message does not explain the problem sufficiently, access the default Trace. The default trace file contains detailed messages for developers. Extract the relevant trace information e.g. using the time stamp or the message ID.
    If this does not explain the problem in more detail, increase the trace level and reproduce the problem. Then restart message processing using the message display tool. Mark the message and select repeat.
    3)Check the Note-803145
    4) 404 is an HTTP response code that indicates that the resource in question could not be found. Usually this is due to an incorrect URL check all URLs.
    5)The SOAP message that sent might not have an envelope.
    Regards
    Agasthuri Doss

  • Burst to file fails with "no such file or directory"

    I have followed the example tutorial of bursting to a file at http://www.oracle.com/technology/obe/obe_bi/bipub/advance/advance.htm#t4s2 When I schedule a report to run immediately, the report fails and gives back the following information about 1 of 6 deliveries
    Delivery Key 123456789
    Delivery Type FILE
    Status Failed
    System Message C:\BIP/123456789.pdf (No such file or directory)
    I have created a BIP folder on my local hardrive, but is there anything else I have to do? Does the database server have to have permission to go to my IP address or subnet?
    Alex.

    Thanks for the info, I tried the following in my query
    select
    emp_emp KEY,
    'hr_employee' TEMPLATE,
    'RTF' TEMPLATE_FORMAT,
    'en-US' LOCALE,
    'PDF' OUTPUT_FORMAT,
    'FILE' DEL_CHANNEL,
    '//111.222.333.444/BIP' PARAMETER1,
    emp_emp || '.pdf' PARAMETER2
    from...
    and allowed my local C:BIP to be shared on the network and even allowed network users to change my files on this share.
    When I scheduled the report I got the same error message:
    Delivery Key 123456789
    Delivery Type FILE
    Status Failed
    System Message /111.222.333.444/BIP/123456789.pdf (No such file or directory)
    I noticed the "System Message" above dropped one of the slashes from my query. Do I still need to have the unix box where the database server resides have permission to access my subnet, or is the something else that is missing?
    Alex.

Maybe you are looking for

  • Executing procedure in package problem

    Hi, i have a procedure called Newcar. i have now created a package and put the Newcar procedure inside the package body. but when i want to invoke it (to put data) by running execute packageTest.Newcar('Ferrari', 007) i get ORA-00900: invallid sql st

  • Help - iPhone blocked by iOS 6 dowload

    Updated iTunes to 10.7, connected iPhone to sync, prompted to download & install iOS 6.   iTunes backed up phone, then all **** broke loose:  phone is blocked in recovery mode,  reinstall of software blocks  with " unknown problem" messages ( either

  • DataGrid loading issue

    I have a few datagrids, when I load them in FLASH on the local machine, they populate fine, but when I upload them to the internet, the datagrid displays but the data doesnt populate. Is this common, am I not doing something? The data source is a myS

  • Can't find class

    Hi, A have made an annotation processing test class using netbeans 6 and jsr 269 @SupportedAnnotationTypes("*") @SupportedSourceVersion(RELEASE_6) public class CustoWizardAnnotationsTest extends AbstractProcessor { @Override public boolean process(Se

  • Hp pavilion dv6 6165tx sound not working at all???

    i have  strange problem with my dv6 6165tx.that its sound is not working at all.sound is showing in speaker setting & equilizers but not coming in speakers & headphones also..pls help me..........