Translation Route wizard Report
Hello
I am configuring UCCE components for Translation Route, After finishing my Translation Route wizard at the end when I click on finish, there was an error says ''Microsoft Visual C++ Runtime Library Program: D:\icm\bin\trwizard.exe and I am not able to see the Translation Route configuration report.
Please find the enclosed screenshot and suggest me
I appreciate , If you can interpret any thing from this below latest logs?
:Config Manager in partial service: Reason=com.cisco.config.impl.dbaccessor.DBAccessor-Not IN_SERVICE
MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[1]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=RmCm Subsystem/Subsystem,state=IN_SERVICE]},nodeId=1,seq#=31]
1002: Mar 15 13:25:28.921 GMT %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=835, nodeCurrTick=836, nodeState=6, serVer=1, comp={}, serv={id=111:t=836:s=IN_SERVICE}
1003: Mar 15 13:25:29.875 GMT %MIVR-LIB_ICM-6-ACCEPTING_VRU_CONN:Accepting VRU connection: VRU Connection=Socket[addr=/10.202.200.5,port=4961,localport=5000]
1004: Mar 15 13:25:29.890 GMT %MIVR-LIB_ICM-6-VRU_CONN_ESTABLISHED:VRU connection established with ICM: ICM Address=/10.202.200.5
1005: Mar 15 13:25:29.953 GMT %MIVR-LIB_ICM-6-ICM_VRU_PROTOCOL_VERSION:The ICM VRU Protocol version received: Version=6
1006: Mar 15 13:25:29.953 GMT %MIVR-LIB_ICM-6-ICM_SESSION_ESTABLISHED:ICM session established:
1007: Mar 15 13:25:29.953 GMT %MIVR-SS_ICM-1-SS_PARTIAL_SERVICE:ICM subsystem in partial service:
1008: Mar 15 13:25:30.453 GMT %MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[1]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=ICM Subsystem/Subsystem,state=PARTIAL_SERVICE]},nodeId=1,seq#=32]
1009: Mar 15 13:25:30.468 GMT %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=836, nodeCurrTick=837, nodeState=6, serVer=1, comp={}, serv={id=105:t=837:s=PARTIAL_SERVICE}
1010: Mar 15 13:25:40.375 GMT %MIVR-SS_TEL-7-UNK:Got JTAPI provider: Cisco Jtapi version 7.1(3.10000)-1 Releas
15 13:25:10.906 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
373: Mar 15 13:25:10.906 GMT %MIVR-DB_MGR-5-ModuleStart:Module has successfully started: Module Name=Database Manager-3476
374: Mar 15 13:25:10.906 GMT %MIVR-GENERIC-5-ModuleStart:Module has successfully started: Module Name=Database Manager-3476
375: Mar 15 13:25:10.906 GMT %MIVR-DB_MGR-6-MGR_INITIALIZING:Database Manager initializing:
376: Mar 15 13:25:10.906 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Repository Datastore) -> INITIALIZING
377: Mar 15 13:25:10.921 GMT %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=762, nodeCurrTick=767, nodeState=6, serVer=1, comp={}, serv={id=78:t=765:s=IN_SERVICE, id=79:t=767:s=INITIALIZING, id=72:t=763:s=INITIALIZING, id=80:t=766:s=INITIALIZING}
378: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
379: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-5-ModuleStart:Module has successfully started: Module Name=Database Manager-3476
380: Mar 15 13:25:10.921 GMT %MIVR-GENERIC-5-ModuleStart:Module has successfully started: Module Name=Database Manager-3476
381: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-6-MGR_INITIALIZING:Database Manager initializing:
382: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) -> INITIALIZING
383: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
384: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
385: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Repository Datastore) INITIALIZING -> OUT_OF_SERVICE
386: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
387: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
388: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) INITIALIZING -> OUT_OF_SERVICE
389: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
390: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
391: Mar 15 13:25:10.921 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) -> INITIALIZING
392: Mar 15 13:25:10.968 GMT %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
393: Mar 15 13:25:10.968 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) INITIALIZING -> OUT_OF_SERVICE
394: Mar 15 13:25:10.968 GMT %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
395: Mar 15 13:25:11.515 GMT %MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[14]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=INITIALIZING], 1:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=OUT_OF_SERVICE], 2:ServiceStateUpdate=[topLevel=CRS Engine,svc=Expression Manager/Manager,state=INITIALIZING], 3:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 4:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 5:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 6:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 7:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 8:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 9:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 10:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 11:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 12:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 13:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE]},nodeId=1,seq#=5]
396: Mar 15 13:25:11.812 GMT %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=767, nodeCurrTick=781, nodeState=6, serVer=1, comp={}, serv={id=77:t=770:s=INITIALIZING, id=85:t=781:s=OUT_OF_SERVICE, id=81:t=769:s=OUT_OF_SERVICE}
397: Mar 15 13:25:11.906 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
398: Mar 15 13:25:11.906 GMT %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
399: Mar 15 13:25:11.906 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) OUT_OF_SERVICE -> IN_SERVICE
400: Mar 15 13:25:11.921 GMT %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
401: Mar 15 13:25:11.921 GMT %MIVR-DB_MGR-6-MGR_IN_SERVICE:Database Manager in service:
402: Mar 15 13:25:11.921 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Repository Datastore) OUT_OF_SERVICE -> IN_SERVICE
403: Mar 15 13:25:12.046 GMT %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) OUT_OF_SERVICE -> IN_SERVICE
404: Mar 15 13:25:12.437 GMT %MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[4]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 1:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 2:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 3:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=IN_SERVICE]},nodeId=1,seq#=6]
405: Mar 15 13:25:12.437 GMT %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=781, nodeCurrTick=785, nodeState=6, serVer=1, comp={}, serv={id=85:t=785:s=IN_SERVICE}
406: Mar 15 13:25:12.531 GMT %MIVR-CLUSTER_MGR-7-UNK:send: ClusterContextPutEntryCmdImpl, nodeId=1, serviceUniqueId=20, sourceName=CRS Engine, notifyAll=true, key=DBManager1 CVDContextContainer: value=DatabaseManagerImpl$IntraDBManagerCommunication[UnicastServerRef [liveRef: [endpoint:[10.202.200.7:1652](local),objID:[-2675e1e:136168868e9:-7ff7, 6021306994014741144]]]], buffer length 3441
407: Mar 15 13:25:12.609 GMT %MIVR-LOG_MGR-6-CATALOG_LOADED:Log catalog loaded: Catalog=MIVR_USER_MGR
Similar Messages
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How do I Translation Route a call back into CVP?
This is ICM 8.5, CVP 8.5 and Avaya CM 5.2. I'm trying to configure the system to be able to Translation Route a call back into CVP that originally started in CVP. I've read and read Cisco documentation that talk about various ways it can be done but I think I really need step-by-step instructions to figure out what I've done wrong. I'm happy to explain it in gory details if anyone wants to help me troubleshoot. However, I think it would be simpler if someone can point me to a document that outlines a successful configuration and I can find my own mistake.
Thanks clearbluelou, some of this was very helpful, but I had to set my translation routes up differently. Kris Lambrecht's post was very helpful, but also introduced some confusion, which looking back was very simple...hindsight is always that way right?!?!
I am going to list out the configurations I used to make this work, most of which are what's listed in the Type
8 setup in Kris's post starting with Step 7 except its for a Type 10 Network VRU; you don't use Type 8 anywhere, but the configuration is very similar.
Assumption is that you already have an existing system and are routing calls to CVP already so a lot of the steps in the config guide are already done.
References below are to "Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.5(1)" starting on page 109, step 7:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp8_5/configuration/guide/ConfigAdminGuide_8.5.pdf
Here's the details of my implementation:
ICM 7.2.7
CVP H323, Type 10
Avaya PBX connected with a PG also running CTIOS
Destination is the CVP Servers/CVP PGs (PG1), call transfer is originating from an Avaya PBX connected to ICM via a PG/CTIOS server (PG2).
1. Build a new Service under destination PG, CVP in this case, as outlined in Step 7 from the CVP Config Guide.
- Service
Peripheral Number: 2
Peripheral Name: Pre_Route
Name: CVP_PG1.Pre_Route
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Name: CVP_PG1.Pre_Route
-Peripheral Target
Not required
Labels
Not Required
2. Build Network Trunk Groups, as outlined in Step 8 from the CVP Config Guide:
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Name: CVP1_NTG
Peripheral: CVP_PG1
PeripheralNumber: 200
PeripheralName: CVP1_NTG
Name: CVP_PG1.CVP_NTG
Trunk Count: Use Trunk Data
3. Build Translation Routes using the TransRoute wizard, I built a pool of 10 DNIS 1000-1010; these are dummy DNIS; outlined in Step 9 from CVP Config Guide; here's what they should look like in
the TransRoute explorer when finished:
-Translation Route
Name: TR2CVP1
Type: DNIS
-Route
Name: CVP1.1 - CVP1.10
Service Name: CVP_PG1.Pre_Route
-Peripheral Target
DNIS's: 1000-1010
NTG: CVP1_NTG
-Label
Routing Client: PBX_PG2
Labels: 1000-1010
Label Type: Normal
Customer: None
4. Configure Trans Route DNs 1000-1010:
- Have to be built on the Avaya pointed to a VOIP gateway with Session Target equal to the CVP Call Server (or GK).
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!!!Make sure you "Save and Deploy"!!!---->If you don't calls will show up on the ICM as new calls on the Translation
Route DNIS's under your CVP Peripheral.
5. Build Dialed Numbers in ICM:
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6. Build your ICM Call Routing Script: (follow's ClearBlueLou's description)
- Route the call through typical CVP call setup initialization nodes
-Route to Trans Route to VRU node with "CVP_PG1.Pre_Route" as the service selected, and "TR2CVP1" Trans Routes
selected.
-Then send to a microapp.
Your test call should have exited the success connection of the TrasRoute to VRU node and will continue routing with all call variable information will route (and show up in TCDs and RCDs) under Dialed Number PG2.2000. -
Hello All!
Ok, here's the situation ... I'm working with the Drill Down Report tutorial (http://download.oracle.com/docs/cd/E14373_01/appdev.32/e13363/rprt_drill.htm#CIHGBADI). This tutorial shows you how to create reports using the "Wizard Report". I thought I'd try to extend what had been built. I'm interested in adding another column "Extended Price" (just multiplying QUANTITY and UNIT_PRICE for each line item and then providing a SUM of the entire column).
I'm finding that adding another column like EXTENDED_PRICE from a report that's been based off of a Wizard Report is not very easy to do (if at all). Or am I missing something? If I have to go back and re-create the page using "SQL REPORT" that's fine but I want to make sure I'm not overlooking a quick fix.
Any thoughts or suggestions are much appreciated!
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Edited by: tjn505 on May 24, 2009 7:01 AMHi Varad,
Thank you for your response. Unfortunately, I do not want to just add a column (sorry, I may have misrepresented what I wanted to do earlier) but I want to add a derived column. The report currently shows QUANTITY and UNIT_PRICE so now I want to show EXTENDED_PRICE (by multiplying the values for the two columns already on the report).
Perhaps I'm overlooking the capability of the query builder (or wizard). Can a derived column be added that way?
Thanks again!
Tom -
Query Skill Group - Translation Route mapping from Routing Script
Hi,
Is there a way we can query against the individual routing scripts and extract the PSG-TR mapping?
In ICM we can map any particular Peripheral Skill Group (PSG) to a specific Translation Route (TR) defined on the same Peripheral Gateway through ICM routing scripts.
The PSG and TR are both configured through ICM configuration manager and the details are stored in the ICM DB which can be queried against.
However the mapping between the PSG and TR is done through a routing script using Script Editor.
We would like to make an SQL query where we can see PSGs associated to a Translation route on Routing Scripts.
Product: Unified Contact Center Enterprise (UCCE)
Version: 8.5(4)Hi Gergely - how would you then query this data if you required it? Is there a way to map the PSGs to the Translation routes they are associated to?
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Dear Experts,
We have generated the routing data report similar to CA51.
FS is as follows: Pass MATNR(Material),WERKS(Plant) & PLNTY(Task list type) to Table MAPL fetch PLNNR(Group) & PLNAL(Gr. Counter).Pass Group & Gr. Counter through Table PLAS and fetch Node(PLNKN) and pass Group(PLNNR) and Node(PLNKN) into Table PLPO.
The problem in the Report is for e.g., 3 materials are assigned to the same group & group counter,
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Regards,
Mahesh
Edited by: maheshbr1234 on Aug 5, 2011 11:41 AMHi Mahesh,
Can you please try like this mentioned below-
Pass WERKS(Plant) & PLNTY(Task list type) to Table MAPL fetch PLNNR(Group) & PLNAL(Group Counter)
Pass Group & Gr. Counter through Table PLAS and fetch nodes and pass nodes (PLNKN) into Table PLPO.
and again paas the the respective group counter in PLFL.
Please try this and revert.
Regards
Chandra -
Troubleshooting Translation Routes to VRU
I've got a problem at the Customer's IPCC Enterprise 7.2.
About 2,5% of calls in the welcome script fail at the Translation Route to VRU step (basically one of the first steps in the script) and a translation route time-out event is shown in Router window. CCM is the routing client and there are 2 IP-IVRs which are configured for load-balancing.
Any tips for troubleshooting the problem? The thing is I can't even identify the failing calls to look them up in the PG's opc process output and check what they might have in common.
MikeYou need to tie together the request from the CUCM for the trans route to what happens in the Call Router and what happens on the VRU. The key to this is the Dialog ID. This is a bit hard to explain and I may not have this exactly correct - but the advice is free. ;-)
Use rttrace to turn up tracing modules on the Call Router - route requests, trans routes, queuing - the usual suspects. Turn up trace on the OPC process(es) on the CUCM PG and the IPIVR PG. I can't remember the exact settings.
What you need to see on the OPC is the request for the trans route and the Dialog ID and the response on the other OPC. Then you match the Dialog ID to the Dialog ID in the Call Router and look at what happens. If you see the request, and the dialog ID, and about 10 seconds later the same dialog ID time out and the pending trans route removed, you have found a cuplrit.
Now you need to think about how this works.
The CUCM PG wants to do the trans route so it asks (through the Router) the destination PG to supply a number it can call (one of the trans route DNIS in the pool). Once it gets this, the destination PG is told to expect a call on that number and when it gets it, here is the associated data. A timer is set. The transfer has to occur within this time.
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Translation Route - which path is chosen
I've got a very basic question....
I understand how TRs work but I'm wondering, if I have 20 translation routes in a single Route, what is the process it uses to select TR1 or TR2 or TR 3.....?
Is it as simple as call 1 gets TR1, call 2 gets TR2 etc?We are testing out a new site and have a large number of TRs and we ended up finding some that were provisioned incorrectly.
I recall that happening at a customer of mine. They also had a large number of trans routes, about 200 PSTN numbers, if I recall correctly. They were all toll free numbers (I never understood the reasoning there, but they were getting a good rate).
We were seeing a percentage of trans routes fail, so we went through and checked all the numbers by calling them.
We did hit a couple of businesses who were delighted to hear from this particular company - because they had been getting customers looking for said company calling their number! A simple typo in the trans route DNIS.
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We had another problem with the trans routes failing that took ages to track down. Again, around 0.7%.
In this case the trans route was failing because the "IVR in the cloud" (a hosted IVR) was making a trans route request through the VRU PG, and then playing a "transferring" message, which occasionally exceeded the trans route timer. These big sites with serious call volume through the Call Router are really hard to debug.
Between these two we had 1.5% trans routes failing and no one was happy about that.
I am sure other NetPro veterans have trans route stories to tell.
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Geoff -
Any one have any tips on retrieving the route plan report via AXL?
Also Im wondering if any one has tackled uploading a BAT file via AXL?Pick the developer guide that matches your CCM version:
CCM6.x: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/6_0_1/cucm_devguide.html
CCM5.1.x:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_1/nci/ccmdvCh1.html
CCM 5.0x: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/5_0_4/ccmdev.html
CCM 4.2:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/axl_prg/4_2_x/axlpg423.html
CCM 4.1:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/axl_prg/4_1_x/axlpg413.html
And a list of all programming guides for all CCM versions: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guides_list.html -
UCCE Translation routing and Label transfer issue
Hi!
I have two ICM scripts:
1. Script1
Translation Route to IVR
IVR Script (ASR)
Label Redirect to DN (DN linked to Script2)
2.Script2
Translation Route to IVR
IVR Script (DTMF)
When call is transferred from Script1 to Script2 I hear a long beep ( 5-7 seconds), and transfer completed only after this beep.
If I use Label redirect BEFORE Translation Route - everything is ok ( without beep).
I cannot use Requalify Call step because of different TR to ASR and DTMF IVRs.
Doues anybody knows how to remove this long beep ??
UCCE: 8.0(3)_ES24
UCM:8.0.3.22900-5
IPIVR: 8.5.1.11004-25Sorry, I found the issue - someone put "play prompt long beep" in the second script ( it has about 1500 lines and in case of some conditions it plays this beep).
thank you for your attention. -
Translation Route to VR(Log Analysis)
Incase of Translation Route to ACD we receive the messages PRE_ROUTE_IND and TRANSLATION_ROUTE_RESP
Do we not receive any similar messages for Translation Route to VRU
I didnot find any of similar messages in VR logs or in router.
Router Logs
17:00:07 ra-rtr Trace: TranRoute used: DN=XXXXXXXX, Label=XXXXXX, target=13204
17:00:07 ra-rtr Trace: Dialog (21996333 x 0 : 0 0) RouteComplete:
17:00:07 ra-rtr Trace: Route: dn=XXXXXXXX ani=XXXXXXXX ced=getXlateRoute label=50607
17:00:07 ra-rtr Trace: Trans: label=XXXXXXX var3=ST16:59:09ET16:59:09149734,541168
17:00:07 ra-rtr Trace: Route: CRSDateOfCall=149734 CRSCallKey=541297 Labels=1
17:00:07 ra-rtr Trace: ICCallPreRouteInd_V9: PhysicalControllerID=20 PeripheralTargetID=13204 RouteID=31967
17:00:07 ra-rtr Trace: DN=XXXXXXX ANI=XXXXXX CED=getXlateRoute, customerDBProvidedDigits=
17:00:07 ra-rtr Trace: CRSCallID_Date=149734 CRSCallID_ID=541297, RouterCallKeySequenceNumber=0 DelayQTime=0 DelayRouterTime=48 SkillGroupDelayQTime =0
17:00:07 ra-rtr Trace: PV1=DIAL XXXXXXXXXXXXXXX************************* PV2=******OBV***************2*****M********* PV3=ST16:59:09ET16:59:09149734,541168 PV4=*******************************30******* PV5=XXXXXXXXXXXXXX*************************
17:00:07 ra-rtr Trace: PV7=transferCaller PV7=TPLATNMC52A*JDFR001572**********NNYN015* PV8=***E*04CCRG**NN00N65002*NN0****Y**037D3* PV9=XXXXXX ,23 Y PV10=IXXXXXXX ************************1OV
17:00:07 ra-rtr Trace: Target Label=50607
17:00:07 ra-rtr Trace: Deleting Dialog (21996333 x 0 : 0 0).
OPC Logs
========
15:00:07 pg15A-opc Trace: PRE_ROUTE_IND (PENDING ACD REQ) - RouteID=31967 PeripheralTargetID=13204 PeriphActive=1
RtrCallKey=(149734-541297) RtrSeq#=0 DialedNum=XXXXXXX=getXlateRoute ANI=XXXXXXX
DelayQTime=0 DelayRouterTime=48
PV1=DIAL XXXXXXXXXXXXXX******************** PV2=******OBV***************2*****M********* PV3=ST16:59:09ET16:59:09149734,541168 PV4=*******************************30******* PV5=XXXXXXXXXXXXXX*************************
PV6=transferCaller PV7=TPLATNMC52A*JDFR001572**********NNYN015* PV8=***E*04CCRG**NN00N65002*NN0****Y**037D3* PV9=XXXXXXXXX ,23 Y PV10=XXXXXXXXXXXXXX ************************1OV
NICCallID={PCID=0 RCID=0 Remote=0,0 DlgID=0x0 RemDlgID=0x0 Grp=0 Data=0 RtrData=0 CCID=x00000000/x00000000}
NIC_CalledPartyNumber=XXXXXXXXXXXXXX InvokeID=23663204 CallTypeID=5585
15:00:07 pg15A-opc Trace: RoutingClientID=37 RouteSelect=50607
15:00:07 pg15A-opc Trace: Name Type Index Value
15:00:07 pg15A-opc Trace: user_ECC_SCALAR_4 Scalar e3fef4e6-0a28-11e0-f7b2-000e0c834483Card not Confirmed XXXXXXXXXXXXXX X_rep5 3 50SWSO
15:00:07 pg15A-opc Trace: user_ECC_SCALAR_3 Scalar
15:00:07 pg15A-opc Trace: user_ECC_SCALAR_2 Scalar ******************************************************************************************************************************************************************************************************************
15:00:08 pg15A-opc Trace: TRANSLATION_ROUTE_RESP (ACD RESP) - RCID=37 CallID=10863 XrefID=10863 RouteID=31967 PeripheralTargetID=13204
RouteSelect=50607 PeriphActive=1 ANI=XXXXXXXXXXXXXX DialedNumber=XXXXXXXXXXXXXX CED=getXlateRoute
RouteData=(DevNum=22 DevType=71 DNIS=29271 RtrCallKey=(149734-541297)) InvokeID=23663204
RouterCallKeySeq#=0 (in PreRouteInd) RouterCallKeySeq#=1 (in Call)
PV1=DIAL XXXXXXXXXXXXXX******************** PV2=******OBV***************2*****M********* PV3=ST16:59:09ET16:59:09149734,541168 PV4=*******************************30******* PV5=XXXXXXXXXXXXXX*************************
PV6=transferCaller PV7=TPLATNMC52A*JDFR001572**********NNYN015* PV8=***E*04CCRG**NN00N65002*NN0****Y**037D3* PV9=2026068090 ,23 Y PV10=XXXXXXXXXXXXXX ************************1OV
15:00:08 pg15A-opc Trace: Name Type Index Value
15:00:08 pg15A-opc Trace: user_ECC_SCALAR_4 Scalar e3fef4e6-0a28-11e0-f7b2-000e0c834483Card not Confirmed XXXXXXXXXXXXXX X_rep5 3 50SWSO
15:00:08 pg15A-opc Trace: user_ECC_SCALAR_3 Scalar
15:00:08 pg15A-opc Trace: user_ECC_SCALAR_2 Scalar ******************************************************************************************************************************************************************************************************************
15:00:08 pg15A-opc Trace: IC_RELEASE_TRANSLATION_ROUTE_IND:: PeripheralTargetID=13204 RelCode=0 RtrCallKey=(149734-541297) InvokeID=645
15:00:08 pg15A-opc Trace: CSTA_ROUTE_END (PID=38) -
routingCrossRefID=10863 errorValue(0)=GENERIC_UNSPECIFIEDThanks Hitesh
Forgot to post after further analysis.
Router sends translation route label to routing client. No pre-route indicator is sent to target PG.
09:36:09 ra-rtr Trace: TranRouteToVRU: 5002 0 5002
09:36:09 ra-rtr Trace: TranRoute used to VRU: DN=2000, Label=2008, correlationID=1
09:36:09 ra-rtr Trace: Correlation id for dialog (1 x 0 : 0 0) is (1).
Call arrives at VRU. Request Instruction message sent to Router.
09:36:09.718: VRU->PG: Service Control Message (= Message Type 47); Message Length 51 bytes
Request Instruction (= Subtype 6); DialogueID: (5) 00000005;
SendSeqNo: (1)00000001
Trunk Group ID: (1) 00000001
Trunk Number: 0
Service ID: (1) 00000001
ANI: 2013
UUI: 17015/1
Called Number: 2008
DNIS: 2008
Router matches DNIS and Trunk Group sent in Request Instruction message to an active Translation Route peripheral target.
09:36:09 ra-rtr Trace: Dialog (5) has a PeripheralTarget correlationID (P5003) mapped to correlationID 1.
Translation Route is complete. Run External Script sent to PG.
09:36:09 ra-rtr Trace: Dialog (1 5 1 : 0 0) sending VRUQueueService to VRU (serv=5002, rt=5003)
09:36:09 ra-rtr Trace: Dialog (1 5 1 : 0 0) handling request instr
09:36:09 ra-rtr Trace: Dialog (5 5 1 : 0 0) resuming (Request Instruction received.) status (0)
09:36:09 ra-rtr Trace: Queuing call 201 for SkillGroup CM_PIM.Cisco_Voice.Sales, pos=1
09:36:09 ra-rtr Trace: Dialog (5 5 1 : 0 0) sending VRUQueueEvent to VRU (1)
09:36:09 ra-rtr Trace: Runscript sent. Dialog (5 5 1 : 0 0) pending
PG sends Run External Script to VRU.
09:36:09.859: PG->VRU: Service Control Message (= Message Type 47); Message Length 54 bytes
Run Script Req (= Subtype 7); DialogueID: (5) 00000005;
SendSeqNo: (1)00000001
Invoke ID: (1) 00000001
Script Name: BasicQ
Script Configuration:
ANI: 2013
CED:
Call Variable 1:
Call Variable 2:
Call Variable 3:
Call Variable 4:
Call Variable 5:
Call Variable 6:
Call Variable 7:
Call Variable 8:
Call Variable 9:
Call Variable 10: -
Unable to view payment wizard report in 8.81
Forum,
From a client machine I am unable to preview the payment wizard recommendation report. The layout that's having issues previewing is the 'Payment wizard recommendation report CR (GB) (System)' It asks for the sa username/password however despite keying this in, it tells me it failed to login.
What would cause this issue?
In addition, when this same report is run directly on the server, it's listing additional BP codes to what's on the actual payment wizard screen. Can anyone shed any light on this also?
Regards,
JuanI doubt this would assist. When logged in on this person's machine as them and logging into SAP as manager or another user, it doesn't come up with that message. This leads me to think it's potentially and authorisation issue but which one?
Regards,
Juan -
We have found an obscure bug in the BP Summary Report from the payment Wizard.
We created historical transactions for the suppliers using one journal for each month with line level remarks & dates.
Where the journal has several lines for the same supplier for the same value and date, only one appears in the report as paid, where all have been paid.
The totals on the report therefore do not add to the correct valuesHi,
Try this:
SELECT distinct T0.InvID, T0.CardCode, T0.CardName, T1.DocDate, T1.DocDueDate, T1.Ref2 AS 'Supplier Invoice No', T0.Amount, T0.ErrDisc FROM dbo.PWZ5 T0
INNER JOIN dbo.OPCH T1 ON T0.InvID=T1.DocEntry
WHERE T1.DocDueDate >=[%0] AND T1.DocDueDate <=[%1]
Thanks,
Gordon -
Translation of Interactive Report (IR ignores translated help messages)
Hi
I've spend my time translating all 242 IR messages to Dutch and loaded them into my app.
All seemed well. The IR is completely Dutch now. However when I choose help from the Action Menu the help text remains English. I really did translate all this help to. Why doesn't it use the translated text?
The translations have been properly loaded as I can see them when I execute
select *
from flows_WWV_FLOW_MESSAGES$
where flow_id = :APP_ID
So I'm puzzled why is it picking up every piece of translation except for the help translations? Is this a bug?
Anyone any experienceHi Geert,
This is Bug 7001615 - fixed in the APEX 3.1.1 patch set, which is available now.
Re: Bug? Interactive Report - Help not Translated
Joel -
Hi all !!!
Is there any way to export all texts from abap reports in
any standard format ?? (tab separeted etc.). I need to prepare translations of my abap reports and I have to prepare document with all text used in it for sworn translator. Standard translations tool visible from se80 doesn't have such option.
Thanx for any help.Check out this program....
report zrich_0001
no standard page heading.
parameters: p_prog type rs38m-programm,
p_lang type sy-langu.
data: save_textpool like textpool occurs 0 with header line.
read textpool p_prog language p_lang into save_textpool.
call function 'WS_EXCEL'
exporting
filename = 'TextElements.xls'
tables
data = save_textpool.
Regards,
Rich Heilman -
Can anyone help translate this kernel report please?
Interval Since Last Panic Report: 3533 sec
Panics Since Last Report: 1
Anonymous UUID: 0F2236B5-C9D9-7554-3B83-77B2CFB11475
Sun Sep 8 14:41:12 2013
panic(cpu 0 caller 0xffffff80190b8655): Kernel trap at 0xffffff7f99ac0d5e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000001bd74000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000900
RSP: 0xffffff810a4839b0, RBP: 0xffffff810a483a50, RSI: 0x0000000000000000, RDI: 0xffffff80eb4f7000
R8: 0xffffff7f99c6e825, R9: 0xffffff810a4835b4, R10: 0x0000000000000002, R11: 0xffffff810a483230
R12: 0x0000000000000000, R13: 0xffffff810a483cf8, R14: 0xffffff80eb4f7000, R15: 0x00000000ffffff00
RFL: 0x0000000000010282, RIP: 0xffffff7f99ac0d5e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff810a483650 : 0xffffff801901d626
0xffffff810a4836c0 : 0xffffff80190b8655
0xffffff810a483890 : 0xffffff80190ce17d
0xffffff810a4838b0 : 0xffffff7f99ac0d5e
0xffffff810a483a50 : 0xffffff7f99ab4ceb
0xffffff810a483be0 : 0xffffff7f998a8970
0xffffff810a483c60 : 0xffffff7f9989457b
0xffffff810a483cd0 : 0xffffff7f998971b8
0xffffff810a483d40 : 0xffffff7f99897343
0xffffff810a483db0 : 0xffffff7f99896db4
0xffffff810a483e10 : 0xffffff7f9985dc78
0xffffff810a483e50 : 0xffffff7f9985cf63
0xffffff810a483e80 : 0xffffff7f9985c31e
0xffffff810a483ef0 : 0xffffff8019448588
0xffffff810a483f30 : 0xffffff801944708a
0xffffff810a483f80 : 0xffffff80194471b9
0xffffff810a483fb0 : 0xffffff80190b3137
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f9984f000->0xffffff7f99886fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f995b5000
com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99892000->0xffffff7f998a3fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f9984f000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f995b5000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f998 a6000->0xffffff7f99b4bfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f995b5000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99892000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f9984f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000018e00000
Kernel text base: 0xffffff8019000000
System model name: iMac9,1 (Mac-F2218FC8)
System uptime in nanoseconds: 741799449950
last loaded kext at 301893612027: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f9b2f9000, size 229376)
last unloaded kext at 326301047928: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f9b2eb000, size 57344)
loaded kexts:
com.silabs.driver.CP210xVCPDriver 2.9.0d1
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AGPM 100.12.87
com.apple.driver.AudioAUUC 1.60
com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.GeForce 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIRController 320.15
com.apple.driver.Oxford_Semi 3.1.7
com.apple.driver.iPodSBCDriver 1.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.kext.triggers 1.0
com.apple.nvidia.nv50hal 8.1.2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.NVDAResman 8.1.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1
com.apple.iokit.IOFireWireSBP2 4.2.2
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.37f3
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: iPod, apple_vendor_id, 0x1266, 0x24300000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: hub_device, 0x03eb (Atmel Corporation), 0x3301, 0x04100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
USB Device: Fitbit Base Station, 0x10c4 (Silicon Laboratories, Inc.), 0x84c4, 0x06200000 / 2
FireWire Device: My Book, WD, 800mbit_speedThat panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.
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