Transport rule with custom dsn

Hi
Our environment: Exchange Server 2013 CU6 - DAG
I created a custom dsn: New-systemMessage -dsnCode 5.7.15 -Internal $False -Language en -Text "Custom text"
Then I created a transport rule which reject mails to a test user with enhanced status code 5.7.15.
The Mail is rejected with the status code 5.7.15, but without the custom message. I configured it on Exchange 2010 and it worked. In the meantime we made a transition to Exchange 2013. I don't know how long it doesn't work, I just figured it out because
I had to configure another one and that one doesn't work as well.
Even if I configure a new transport rule which rejects mails to a test user with "Reject the message with the explanation", and as explanation I put in "Sorry" the mail gets rejected with status code 5.7.1 but no text,
Any suggestions?
Regards
Peter

Hi Amy
Thanks for answering.
I know the link, that was the first reference I contacted.
The dsn message is configured correctly, because it worked. By the way, the parameter -DSNCode doesn't exist with Get-SystemMessage, but only Get-SystemMessage lists all my the custom system messages.
I tried exactly the same in my lab with Exchange 2013 CU6 but no DAG, and I have the same issue.
I created the system message:
New-SystemMessage -DsnCode 5.7.15 -Language en -Text "This is a test." -Internal $true
I created a Transport rule to reject messages to a specified mailbox with enhanced Status code 5.7.15. About 20 minutes later I sent an email to this mailbox and the mail is rejected with the status code 5.7.15, but the text I created with this System message
is missing:
Delivery has failed to these recipients or groups:
[email protected] ([email protected])
Delivery not authorized, message refused
Diagnostic information for administrators:
Generating Server: srvex01.company.com
[email protected]
Remote Server returned '550 5.7.15 TRANSPORT.RULES.RejectMessage; the message was rejected by organization policy'
What am I doing wrong? I did it exactly according to the TechNet article, and I have the same problem on two different Exchange organizations.
Regards
Peter

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    at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:548)
    at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:445)
    at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:373)
    at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:524)
    at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:255)
    at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:140)
    at weblogic.wsee.jaxws.WLSServletAdapter.handle(WLSServletAdapter.java:208)
    at weblogic.wsee.jaxws.HttpServletAdapter$AuthorizedInvoke.run(HttpServletAdapter.java:310)
    at weblogic.wsee.jaxws.HttpServletAdapter.post(HttpServletAdapter.java:223)
    at weblogic.wsee.jaxws.JAXWSServlet.doPost(JAXWSServlet.java:124)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at weblogic.wsee.jaxws.JAXWSServlet.service(JAXWSServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.security.am.agent.wls.filters.OAMServletAuthenticationFilter.doFilter(OAMServletAuthenticationFilter.java:260)
    at oracle.security.am.agent.wls.filters.OAMValidationSystemFilter.doFilter(OAMValidationSystemFilter.java:133)
    at oracle.security.wls.oamagent.OAMAgentWrapperFilter.doFilter(OAMAgentWrapperFilter.java:121)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:330)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3684)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused By: java.sql.SQLException: ORA-12899: value too large for column "DEV_OIM"."REQUEST_APPROVALS"."APPROVAL_STATUS" (actual: 442, maximum: 32)
    at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:74)
    at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:135)
    at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:210)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:473)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:423)
    at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1095)
    at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:205)
    at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1040)
    at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1379)
    at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3568)
    at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3694)
    at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1508)
    at weblogic.jdbc.wrapper.PreparedStatement.executeUpdate(PreparedStatement.java:172)
    at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.executeDirectNoSelect(DatabaseAccessor.java:792)
    at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.executeNoSelect(DatabaseAccessor.java:867)
    at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.basicExecuteCall(DatabaseAccessor.java:587)
    at org.eclipse.persistence.internal.databaseaccess.DatabaseAccessor.executeCall(DatabaseAccessor.java:530)
    at org.eclipse.persistence.internal.sessions.AbstractSession.executeCall(AbstractSession.java:914)
    at org.eclipse.persistence.internal.queries.DatasourceCallQueryMechanism.executeCall(DatasourceCallQueryMechanism.java:206)
    at org.eclipse.persistence.internal.queries.DatasourceCallQueryMechanism.executeCall(DatasourceCallQueryMechanism.java:192)
    at org.eclipse.persistence.internal.queries.DatasourceCallQueryMechanism.updateObject(DatasourceCallQueryMechanism.java:715)
    at org.eclipse.persistence.internal.queries.StatementQueryMechanism.updateObject(StatementQueryMechanism.java:430)
    at org.eclipse.persistence.internal.queries.DatabaseQueryMechanism.updateObjectForWriteWithChangeSet(DatabaseQueryMechanism.java:1141)
    at org.eclipse.persistence.queries.UpdateObjectQuery.executeCommitWithChangeSet(UpdateObjectQuery.java:84)
    at org.eclipse.persistence.internal.queries.DatabaseQueryMechanism.executeWriteWithChangeSet(DatabaseQueryMechanism.java:287)
    at org.eclipse.persistence.queries.WriteObjectQuery.executeDatabaseQuery(WriteObjectQuery.java:58)
    at org.eclipse.persistence.queries.DatabaseQuery.execute(DatabaseQuery.java:675)
    at org.eclipse.persistence.queries.DatabaseQuery.executeInUnitOfWork(DatabaseQuery.java:589)
    at org.eclipse.persistence.queries.ObjectLevelModifyQuery.executeInUnitOfWorkObjectLevelModifyQuery(ObjectLevelModifyQuery.java:109)
    at org.eclipse.persistence.queries.ObjectLevelModifyQuery.executeInUnitOfWork(ObjectLevelModifyQuery.java:86)
    at org.eclipse.persistence.internal.sessions.UnitOfWorkImpl.internalExecuteQuery(UnitOfWorkImpl.java:2898)
    at org.eclipse.persistence.internal.sessions.AbstractSession.executeQuery(AbstractSession.java:1225)
    at org.eclipse.persistence.internal.sessions.AbstractSession.executeQuery(AbstractSession.java:1207)
    at org.eclipse.persistence.internal.sessions.AbstractSession.executeQuery(AbstractSession.java:1167)
    at org.eclipse.persistence.internal.sessions.CommitManager.commitChangedObjectsForClassWithChangeSet(CommitManager.java:233)
    at org.eclipse.persistence.internal.sessions.CommitManager.commitAllObjectsWithChangeSet(CommitManager.java:108)
    at org.eclipse.persistence.internal.sessions.AbstractSession.writeAllObjectsWithChangeSet(AbstractSession.java:3260)
    at org.eclipse.persistence.internal.sessions.UnitOfWorkImpl.commitToDatabase(UnitOfWorkImpl.java:1413)
    at org.eclipse.persistence.internal.sessions.UnitOfWorkImpl.commitToDatabaseWithChangeSet(UnitOfWorkImpl.java:1518)
    at org.eclipse.persistence.internal.sessions.UnitOfWorkImpl.writeChanges(UnitOfWorkImpl.java:5499)
    at oracle.iam.request.repository.ApprovalRepository.updateApprovalInstanceWithOutcome(ApprovalRepository.java:84)
    at oracle.iam.request.impl.ApprovalManager.approvalInstanceComplete(ApprovalManager.java:111)
    at oracle.iam.request.impl.ApprovalPolicyServiceImpl.updateApprovalResult(ApprovalPolicyServiceImpl.java:52)
    at oracle.iam.request.api.ApprovalPolicyServiceEJB.updateApprovalResultx(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.jee.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:37)
    at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
    at com.bea.core.repackaged.springframework.jee.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:50)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at $Proxy351.updateApprovalResultx(Unknown Source)
    at oracle.iam.request.api.ApprovalPolicyService_1nib43_ApprovalPolicyServiceRemoteImpl.updateApprovalResultx(ApprovalPolicyService_1nib43_ApprovalPolicyServiceRemoteImpl.java:462)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:84)
    at $Proxy184.updateApprovalResultx(Unknown Source)
    at oracle.iam.request.api.ApprovalPolicyServiceDelegate.updateApprovalResult(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at Thor.API.Base.SecurityInvocationHandler$1.run(SecurityInvocationHandler.java:68)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.security.Security.runAs(Security.java:41)
    at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(weblogicLoginSession.java:52)
    at Thor.API.Base.SecurityInvocationHandler.invoke(SecurityInvocationHandler.java:79)
    at $Proxy350.updateApprovalResult(Unknown Source)
    at oracle.iam.request.workflowcallback.ApprovalCallBack.completed(ApprovalCallBack.java:28)
    at oracle.iam.platform.workflowservice.ws.CallbackServiceImpl.callback(CallbackServiceImpl.java:98)
    at oracle.iam.platform.workflowservice.ws.wls.CallbackService.callback(CallbackService.java:33)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.wsee.jaxws.WLSInstanceResolver$WLSInvoker.invoke(WLSInstanceResolver.java:92)
    at weblogic.wsee.jaxws.WLSInstanceResolver$WLSInvoker.invoke(WLSInstanceResolver.java:74)
    at com.sun.xml.ws.server.InvokerTube$2.invoke(InvokerTube.java:151)
    at com.sun.xml.ws.server.sei.EndpointMethodHandlerImpl.invoke(EndpointMethodHandlerImpl.java:265)
    at com.sun.xml.ws.server.sei.SEIInvokerTube.processRequest(SEIInvokerTube.java:100)
    at weblogic.wsee.jaxws.tubeline.FlowControlTube$FlowControlAwareTube.processRequest(FlowControlTube.java:155)
    at weblogic.wsee.jaxws.tubeline.FlowControlTube$1.run(FlowControlTube.java:94)
    at weblogic.wsee.jaxws.tubeline.FlowControlTube$1.run(FlowControlTube.java:92)
    at javax.security.auth.Subject.doAs(Subject.java:337)
    at weblogic.wsee.jaxws.tubeline.FlowControlTube.processRequest(FlowControlTube.java:91)
    at com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:604)
    at com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:563)
    at com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:548)
    at com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:445)
    at com.sun.xml.ws.server.WSEndpointImpl$2.process(WSEndpointImpl.java:373)
    at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:524)
    at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:255)
    at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:140)
    at weblogic.wsee.jaxws.WLSServletAdapter.handle(WLSServletAdapter.java:208)
    at weblogic.wsee.jaxws.HttpServletAdapter$AuthorizedInvoke.run(HttpServletAdapter.java:310)
    at weblogic.wsee.jaxws.HttpServletAdapter.post(HttpServletAdapter.java:223)
    at weblogic.wsee.jaxws.JAXWSServlet.doPost(JAXWSServlet.java:124)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at weblogic.wsee.jaxws.JAXWSServlet.service(JAXWSServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.security.am.agent.wls.filters.OAMServletAuthenticationFilter.doFilter(OAMServletAuthenticationFilter.java:260)
    at oracle.security.am.agent.wls.filters.OAMValidationSystemFilter.doFilter(OAMValidationSystemFilter.java:133)
    at oracle.security.wls.oamagent.OAMAgentWrapperFilter.doFilter(OAMAgentWrapperFilter.java:121)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:330)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3684)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    >
    <May 11, 2012 8:07:18 AM IST> <Error> <oracle.iam.request.impl> <IAM-2050200> <Failed to create the request in the repository.>
    <May 11, 2012 8:07:18 AM IST> <Error> <oracle.iam.request.impl> <IAM-2050050> <Exception thrown Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.0.2.v20100323-r6872): org.eclipse.persistence.exceptions.DatabaseException
    Internal Exception: java.sql.SQLException: ORA-12899: value too large for column "DEV_OIM"."REQUEST_APPROVALS"."APPROVAL_STATUS" (actual: 442, maximum: 32)
    Error Code: 12899
    Call: UPDATE REQUEST_APPROVALS SET APPROVAL_STATUS = ? WHERE (REQUEST_APPROVALS_KEY = ?)
    bind => [com.oracle.bpel.client.BPELFault: faultName: {{http://schemas.xmlsoap.org/ws/2003/03/business-process/}selectionFailure}
    parts: {{
    summary=<summary>XPath query string returns zero node.
    The assign activity of the to node query is returning zero node.
    Either the to node data or the xpath query in the to node was invalid.
    According to BPEL4WS spec 1.1 section 14.3, verify the to node value at line number 251 in the BPEL source.
    </summary>}
    , 6]
    Any idea how to resolve this ??
    Thanks,

    Based on the error trace
    Caused By: java.sql.SQLException: ORA-12899: value too large for column "DEV_OIM"."REQUEST_APPROVALS"."APPROVAL_STATUS" (actual: 442, maximum: 32)
    you are inserting a value too large for REQUEST_APPROVALS.APPROVAL_STATUS column. It should contain values like COMPLETED, approved, rejected etc... Check your custom approval process again.
    Regards
    user12841694

  • I hate to say - DISATISFIED WITH with CUSTOMER CARE RESPONSE and VERIZON in all for first time.

    I am currently on National 900 plan on Motorola Droid. I switched from AT&T primarily because I love to use data on mobile. Verizon provided me the unlimited plan. I was a very happy customer with Verizon untill now.
    Scenario -
    Today, I called up Verizon customer care executive to see why bill for the month was not readjusted. Can anyone believe it its staggering $1137.73 [Roaming charges 1019.19].
    Since this January, I am visiting to Canada. On first visit in January, I called up customer care to see what options I do have to use my phone in Canada as I use it in US. Verizon had a wonderful plan - just the monthly data plan is escalated appear. 30-40$ extra than the normal appear. 29.99$ plan. I happily added that plan before visiting Canada. While there is Canada, I did get notification couple of time that I am exceeding data limit but again checked with customer care later - they readjusted the bill as that was 'FALSE ALERT' as I was on unlimited data plan while roaming as well in Canada since I paid the additional prorated of (30-40$) for period of my stay there.   
    This equation worked for first and second visit - Unlimited Data while I used to get FALSE ALERT.  
    On my  third visit , things changed - Verizon stopped providing the unlimited data services. I called up as usual before this visit. Customer care executive said - you are set to go to Canada now. I was not very specifically told on call that the rules have changed now and there is limit to data usage while roaming. During this visit also, I got the alerts - I assumed this was also a FALSE ALERT like prior one. 
    But this time, it was not FALSE ALERT, now I charged with this fee. I raised my concern and called up customer care appear. 10 day before [today is March 6th], they assured me that it is going to be re-adjusted ONLY for this time. And, they also asked to check account after 48 hours and if not readjusted please call. But, I checked my account today and it was not readjusted. So, I called up customer care executive for half an hour -- not willing to listen to any logic of mine and he said politely 'SIR, WE CANNOT READJUST YOUR BILL' . I am still trying to figure out where is my fault when I was not told DATA PLAN HAS CHANGED FROM THIS VISIT.
    I hope senior management will look into this matter and re-adjust current bill. It's due this March 10th. I would appreciate any positive response prior to this so that I can pay the bill and BE A HAPPY VERIZON CUSTOMER.
    Sincerely,
    Manoj K. [removed personal information]

    I called them back yesterday night, not willing to listen my story. Sir we sent you SMS notifications. But these notifications, I also got when I had unlimited plans on first and second visit. Then customer care told SIR you don't need to worry - but this time I should have been very specifically told rules are changed before changing my plans which I wasn't. I was under impression that I am on same unlimited plans.
    A job not well done in COMMUNICATING TO CUSTOMERS and using that an opportunity to OVERCHARGE $1100 - INSANE for one month bill. None of my fault. SMS notification is no communication as earlier SMS noitification were false positive and bills were adjusted as I was on unlimited data plan.
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  • Block incoming calendar / meeting requests to a specific mailbox / user using transport rules or an Outlook rule?

    I have a weird request I have never thought I would get. I have a VIP user that wants to receive no calendar invites / meeting invites from:
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    - only certain users from INSIDE our organization
    Can I accomplish this either though a transport rule and/or an Outlook rule? I am on Exchange 2007 currently, and Outlook 2007 currently. Soon to have both on 2013 versions, migrating soon, but if possible, I need to implement this in our current environment.
    Thanks in advance

    Hello,
    Based on your description, I understand that the VIP user don't want to receive meeting requests from anyone outside of your organization and certain users from inside your organization. If so, we can't create transport rule in exchange 2007.
    I recommend you upgrade your exchange server 2007 to exchange 2013. If you use exchange 2013, you can create this transport rule like : under condition, the sender is this person (distribution
    group, you can add certain users from inside your organization to a distribution group) ; the recipient is this person (the VIP user);
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    You need to create the second transport rule: you only need to change the first condition: the sender is located outside the organization, and other conditions and actions are the same as the first transport rule.
    If you have any feedback on our support, please click
    here
    Cara Chen
    TechNet Community Support

  • Transport rule doesn't work (trying to prepend a subject when mail comes to a second domain).

    This is an SBS2011 and accepts mail for two mail domains (successfully), but I am trying to phase out one of the two domains.
    I cannot find a better way to do it, but I have simply created this rule:
    priority 0
    when a recipient's address contains '@<olddomain>.gr'
    prepend message subject with '[GR!] '
    It doesn't do anything.
    It's not a matter of restarting services or waiting for some kind of replication. This rule is created (and is enabled yes) more than a month.
    Any ideas?
    EDIT: In Message Tracker, I find a test message has the following entry just after receiving from remote mail server:
    "The e-mail address for recipient "<myself>@<olddomain>.gr" was updated to the e-mail address "<myself>@M<newdomain>.com". The message is in the process of being delivered.
    ...then I have the successful delivery, without transport rule kicking in.
    So is the problem related to the recipient having BOTH email addresses set? Then why system replaces the old with the default? Probably this is why the rule doesn't kick (as it doesn't match any more).
    Is there a way to prevent this replacement, since I want the recipients to still get reached by the mail?
    NLS

    Hi NLS,
    I would like to verify if you apply the rule for your primary email address.
    You can try to use the following cmdlet to achieve your goal.
    New-TransportRule -Name 'New Rule' -Comments 'Comment' -HeaderContainsMessageHeader 'Received' -HeaderContainsWords 'olddomain.com'-FromAddressContainsWords
    '[email protected]' -PrependSubject "OLDDOMAIN"
    Hope it helps.
    If you need further assistance, please feel free to let me know.
    Best regards,
    Amy
    Amy Wang
    TechNet Community Support

  • How to configure TMS for ChaRM with Customizing routes?

    Hi Experts,
    We have succesfully configured three system landscape TMS for ChaRM for several pipelines already. Now we are facing a situation where TMS is as follows:
    DEV to QAS contains routes:
    Customizing: ZEBP => 100
    Transport: ZDEV => 100
    Customizing: ZSUS => 200
    Transport: SAP => 100
    The question with these is how to add ZEBP and ZSUS to ChaRM configuration?
    QAS to PRD:
    Delivery: 200 => 200
    Delivery: 100 => 100
    Here the question is how to enable transports between 200s alongside 100?
    When looking at SMSY in SolMan, SUS is a logical system only.
    Has anyone of you come across a situation like this? I'm glad for any hints you may give me!
    Our SolMan is 4.0 SP13.
    Best Regards,
    Auli

    Hi
    in my opinion you can configure it the following way:
    Customizing: ZEBP => 100
    Transport: ZEBP => 100 (not ZDEV)
    Customizing: ZSUS => 200
    Transport: SAP => 100
    Then assign ZEBP as default transport layer for client 100 and ZSUS for client 200.
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    regards, Andy

  • HELP - Exchange Server 2007 Transport Rule Issue

    Hi all,
    sorry if here is not the place to put my question but I did not find another forum, so if anyone can help me I appreciate.
    - I have an Exchange Server 2007 SP3 environment with 1 MBX Server and 3 CAS/HUB Servers.
    - I have created a Transport Rule that said:
    "all emails that have @test.com in BCC field are dropped off except one group can send" .
    The issue is the rule doesn´t work.
    Anyone can help me, please?
    Thanks in advance.
    Luiz

    The Exchange previous versions forums are here: 
    http://social.technet.microsoft.com/Forums/en-US/category/exchangeserverlegacy
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

  • Transport Rule does not appear to be working

    hi,
    I have an exchange 2013 environment.  i have a requirement to intercept inbound emails from external senders addressed to [email protected] and forward it to a single recipient.
    we have an internal distribution list already using [email protected] that has 30 members. 
    I have setup the following rule
    apply this rule if: the recipient is [email protected]  and the sender is:outside of the organization
    Do the following:redirect the message to [email protected]
    Priority 0
    Audit : not specified
    mode: enforce
    when i send a test email from externally all 30 people still recieve the mail.   i have tried restarting the transport service.  Can anyone please help me as i am struggling to see what might be wrong.
    thanks
    Paul

    Hi paul ,
    From your description i came to understand that the E-mails from the external senders addressed to the distribution group [email protected] should have to be redirected to [email protected]
    As per my knowledge ,There are two ways to achieve your scenario one is via transport rule and another one is via DL restriction .
    via transport rule
    1.If you wanted to check  whether the transport rule is applied to that message or not you should have to do the message tracking first .
    2.Then you have to enable the pipeline tracing log for the particular recipient in our exchange organisation . With the help of  that logs you can able to identify what are all the transport rules has applied to the messages received by the that recipient
    Note: Pipeline tracing is only for troubleshooting purpose , once you have completed your troubleshooting please turn it off .
    Via DL restriction :
    On that particular DL If you go to the option delivery management you can able to set the restrictions .
    only senders inside my organization - This is the option where you can restrict who can able send an email to this DL and it would be some of the internal recipients or all the internal recipients .
    Senders inside and outside of my organization - This is the option where you can restrict who can able send an email to this DL and it would be some of the internal recipients or all the internal recipients or some of the external recipients
    or all the external recipients .
    you should have to create a contact in case if you wanted to provide mail sending permission to this DL only for some external recipients 
    Please reply me if you have any queries .
    Regards
    S.Nithyanandham
    Thanks S.Nithyanandham

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