TransportException - OSB 10gR3 Failed to invoke Service

Hi there,
We are getting several errors on my OSB environment, OSB is running into problems, ramdomly is shutting down!
Follow errors below :
####<Apr 29, 2011 1:15:25 AM GMT-03:00> <Error> <ALSB Alert Rule Engine> <rjux0087> <AdminServer> <pool-1-thread-1> <<anonymous>> <> <> <13040
50525306> <BEA-394004> <Failed to invoke action email that is part of alert destination AlertDestination ClaroEnterpriseMonitoring/ClaroAlertD
estination. Resource: ProxyService ClaroEnterpriseServices/Claro/ListarPacotesDisponiveisAssinante/v1/ListarPacotesDisponiveisAssinantePSv1. A
lert Rule Name: SLA Response.
com.bea.wli.sb.transports.TransportException: 501 Syntax error in return path - please go to http://www.xmailserver.test/smtp_errors.html to get more information about this error.
I didn´t find anything relevant on :
http://download.oracle.com/docs/cd/E13159_01/osb/docs10gr3/javadoc/com/bea/wli/sb/transports/TransportException.html
I was wondering if a specific service may cause the outage !
The service "ClaroEnterpriseServices/Claro/ListarPacotesDisponiveisAssinante/v1/ListarPacotesDisponiveisAssinantePSv1" is a flow. The service is highlighted in dashboard with alerts, but there is no clue.
Have you seen this before ?
I appeciate any help !
Thanks Edson

Hi Edson,
Looks like there is some alert actions+ in the proxy - ClaroEnterpriseServices/Claro/ListarPacotesDisponiveisAssinante/v1/ListarPacotesDisponiveisAssinantePSv1
And this error is due to the same, looks like the alert destination configurations is having some issues.
Failed to invoke action email that is part of alert destination AlertDestination ClaroEnterpriseMonitoring/ClaroAlertD
estination. Resource: ProxyService ClaroEnterpriseServices/Claro/ListarPacotesDisponiveisAssinante/v1/ListarPacotesDisponiveisAssinantePSv1. A
lert Rule Name: SLA Response.
To confirm this out, I would suggest you can disable the alerting on the proxy service @ Operational Settings > Monitoring > SLA Alerts & Pipeline Alerts and see if the errors disappear.
Thanks,
Patrick

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