Trash Icon in Mail stopped functioning
This morning, I could use the Trash icon in Mail to delete individual emails. This afternoon, it stopped functioning. The other methods still work. Any thoughts? I upgraded to 3.0 several days ago but the Trash icon worked fine until today. I have a 3G.
Have you powered the iPhone down normally and restarted to see if that clears the problem? If you already did that and it wasn't successful, have you tried a hard reset?
Similar Messages
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Can't use Trash icon in Mail in iPhone after upgrade?
Hello all:
Have two mail accounts on my iPhone, both IMAP. Before the switch to 5, one was POP.
At that time I could delete an email from either account by simply hitting the trash icon at the bottom
of the screen, while the email was open.
Now, tapping the trash icon in an open email brings up a d-box which reads: "Unable to move
messages. The messages could not be moved to the mailbox trash."
Next version: From the Inbox pane for either account: I hit Edit and select the emails I want to delete.
Then I tap the Delete button, which reads "Delete (1)."
Get Delete Message bar - Click the bar.
Same message appears, saying "unable to move.." etc.
My only option is to use Inbox > Edit > select email for deletion > Hit Move button > Under "Move this message to a new mailbox",
select Trash as destination > Mail is sent to Trash.
I do have my Mail prefs set to delete the Trash contents after one week.
But is there a way with fewer steps to do this? What does the Trash icon do now, if not move to trash?
tiaI assume I only have to recreate the one that will not send mail...? The other account works fine.
Should I simply recreate it, with the same settings?
It is currently a POP account; lives in the server space for my website. Is that the issue?
Or if I reconfigure it as an IMAP - how do I determine the settings for that?
tia -
Does anyone know how to get or keep the trash icon? It keeps going away so I cant delete it just archives my mail in another folder when i try to throw it away. Somedays its there and others its gone.
You are using gmail I assume?
Read this for help on archiving/deleting mail on the iPad using gmail.
http://support.google.com/mail/bin/answer.py?hl=en&answer=86614 -
I found the solution to a Mavericks bug on the Mail program. How can I share it? Several of my mail boxes stopped functioning properly when I updated to Mavericks. The title of the mails stored in the mailbox appear, but the content was unavailable.
After 4 long hours at the phone with the Apple staff unable to help me, I discovered that if I change the name of the mailbox, the contents of the mails stored there become available.
Please, make this solution available to other people!You have found the the way to share it. Include your problem and its solution in a forum post in the Mavericks forums. Then mark you own post with a green solved star.
Note. You won't get any points for that; points are only awarded where you mark someone else's post as either helpful or solved. -
Mail stopped working. Now get blank screen with icons (delete, file, forward, etc) at top. Then goes blank. iPad 2 purchase 12/11
Try to reset your ipad and/or force quit the mail app
Reset
Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot. No data will be lost.
Force close an app
Double tap the home button. When you see the app previews on the screen scroll sideways if needed to get the preview in question on the screen. Flick that preview up and off the screen to close the app. Single tap the home button or home screen preview to exit the mode. -
Running Lion, mail search function suddenly stopped working
All of a sudden the search function in my Mac mail stopped working. No emails show up when I begin to search in any of me mailboxes. Still able to search in spotlight but not always effective in finding what I'm looking for. Desperately need to fix this as always referring to old emails for work.
You can rebuild your mail search indexes by following these instructions:
http://docs.info.apple.com/article.html?path=Mail/3.0/en/14019.html
Cheers,
Rodney -
My mail search function has stopped working
A couple of days ago for no 'apparent' reason my mail search function stopped working.
I have 2 IMAP accounts that run through gmail - neither they nor the 'on my mac' accounts are working as they normally do. It's very strange as some things come up on my search, but most things do not.
This happens whether I select 'search all' or pick a particular folder to search in - I can see the email is there, but the search function doesn't pick it up when I test it out.
I'm on Mac OS x, V 10.6.8 in case that's relevant.
Any suggestions would be fabulous - thanks!
SarahMail search uses Spotlight to some extent.
Try re-indexing Spotlight.
Spotlight – Re-index -
Trash icon missing in 4.2 mail
Anyone else having this? Yes, I have the right choice in mail account settings (Gmail). Must be a bug. Tried a hard reset. The trash icon showed up for a split second when I launched mail but then reverted to the All Mail icon.
I have two mail accounts, me.com and a local provider who uses gmail. Initially I had the trash can visible on the me.com account and a file which indicated "archive" on the local provider account. I found that archiving a letter put it in the mail folder on Google. Turning off archive on the local provider account gave me the trash can on both accounts.
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Mail gave error message, failure to move e-mail to trash can. Mail has frozen and will not quit and is stopping a machine shutdown. Problem persisted even after power was trend off for a minute.Iideas please
OS X: How to quit an unresponsive application using Force Quit
Back up all data. Rebuild the mailbox. Try to delete the message again. -
Moving mail to the trash icon does not delete the mail.
I am using an iPad with OS Ver 7.0.2. Moving mail to the "Trash" icon does not delete the mail from the Inbox. This is not a problem on my iPhone. Settings are the same on both devices
First thing to try is a reset: hold the on/off button and the hold button at the same time until the iPad completely shuts down, then turn back on.
May not work, but often resolves simple app issues. -
I accidentally deleted the Trash Icon next to the Send/ Reply Icon in Mail and I'm using Lion 10.7.5.
Does anyone know how to retrieve it?Luigi
That worked, I knew it was something simple.
Mille Grazie!!!
Michael -
Mail - many functions have just stopped working
Sometime during today, Mail stopped working. I can't quit it, without Force Quitting, I can't get mail, I can't send mail, I can't open mail which is in my folders - I just get the spinning wheel. When I click on a new message, I can't get any addresses to appear in the "To" line . I can't delete any messages.
Having read these forums I tried one suggestion. I copied the Mail folder and Preferences file from the last Time Machine backup from yesterday. I then had to rebuild every folder. This has done nothing to help. I have never had a problem with Mail before. While I can access my new emails through the Yahoo website, I have all my mail stored within folders in Mail and can't access any of them. Any ideas on how to get Mail working again?
I have also repaired permissions and verified the hard disk.Thanks Ernie. I just tried this and it didn't change a thing. Every time I start Mail now, there is no message window visible and I have to use the menu to "bring all to front" and click on other items in that menu column before anything will appear. When I click on "Get Mail" (Mail should automatically get mail when it opens but doesn't now), every account gets the spinning wheel, even though only two accounts are set to get mail when I click on the button. No mail is received in any accounts and I have to Force Quit to stop it.
I have no idea what has caused this as it was working perfectly yesterday morning and then I went to check my mail later in the morning (not sure that the computer had even had time to go to sleep since I last used Mail) and I found that Mail was just hanging and wouldn't do anything. It is very strange.
Mail does allow me to open a new email but I can't address it (perhaps I can manually type in a person's address - haven't tried) using addresses from the Address Book. I can also see all my stored emails listed in each folder but I can't open any of them. -
II'm having trouble deleting messages in trash bin in mail, only on the added e-mail account. The primary account functions fine! I note several users are having the same problem!
JARHey BSK_AplSprtCm,
Thanks for the question. I understand that you are experiencing issues with your Mail account. It sounds like you may need to configure which mailbox is your Trash mailbox. To do so, see the following:
Mail (Mavericks): If messages aren’t stored where expected on the mail server
http://support.apple.com/kb/PH14957
If there’s another mailbox on the IMAP server (for example, Sent Items) that contains the messages you’re looking for, you can have Mail use that mailbox to store messages. To do so, select that mailbox (listed under the account’s name and icon) in the Mail sidebar, choose Mailbox > Use This Mailbox For, then choose Drafts, Sent, Trash, or Junk, as applicable. You can select any mailbox on your IMAP server to store draft, sent, deleted, or junk messages. If Mail can’t upload messages to a server mailbox, copies of the messages aren’t saved.
Thanks,
Matt M. -
Two days ago Mail stopped sending my emails.
Two days ago Mail stopped sending my emails. I am using OS 10.10.2. Connection Doctor shows the connections as green. I can send from my iPhone in iOS, but from my Mack Book Pro, nothing sends. What changed? How do I fix this. I get an error message saying "The identity of smtp.cox.net cannot be verified. The certificate for this server is invalid. … When I ask it to connect anyway, or try the send again, I get a second message saying "Cannot send message using server smtp.cox.net… Authentication required."
Connection doctor says "Connection to server succeeded; login not required."
How do I fix this?This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
How do I change the "trash" icon to "archive" icon in email on my iPhone using iOS7?
How do I change the "Trash" icon to "Archive" icon as the default setting in email using iPhone iOS7?
That is very much dependent on your Email account.
Go to Settings->Mail,Contacts,Calendars->Accounts->Your Account->Account->Advanced->Move Discarded Messages Into.
Choose Archive Mailbox.
It may not be there if its not supported by your email provider.
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