Trashcan icon in mail closes the app and does not delete the email any suggestions?

Trashcan icon in mail closes the app instead of deleting the email, any suggestions?

First thing to try is a reset: hold the on/off button and the hold button at the same time until the iPad completely shuts down, then turn back on.
May not work, but often resolves simple app issues.

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HT1277 iPhone 4S. My e-mail service provider is Embarq. I am receiving e-mails, but I cannot send e-mails. I get a message that recipient was rejected by the server because it does not allow relaying. Any suggestions?

iPhone 4S. My e-mail service provider is Embarq. I am receiving e-mails, but I cannot SEND/REPLY to e-mails. I get message that recipient was rejected by the server because it does not allow relaying. Any suggestions.

Problem has been solved thanks to a posting by AmberDrivingKendal on 5/15/11. More Like This section was a great help.

I have an ipad2 for two day in the am it would say something about disabled but then would come on in 15 minutes or so. Today it just went dead and will not do anything. Any suggestions?

I have an ipad2 for two day in the am it would say something about disabled but then would come on in 15 minutes or so. Today it just went dead and will not do anything. Any suggestions?

Hard reset by holding down the home button and the sleep/wake lock button (BUtton on the bottom of your display, button you use to turn the screen black) hold them both down for 15 seconds till you see the apple reappear

HT3964 my macbook air keeps coming up with a message" are u sure u want to shut down..etc" after which it switches off by itself. now it's off and will not power on altogether. any suggestions?

my macbook air keeps coming up with a message" are u sure u want to shut down..etc" after which it switches off by itself. now it's off and will not power on altogether. any suggestions?

Does it power on if you plug in the charger?
But to be honest I see in your description it says 'Late 2011' so there is a good chance you have warranty right, I would take it to Apple store and let them sort it out

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I'll have to get a better instructor on deleting the preferences since when I've doen it in the past nothing is there when I open LR the catalog is gone. I assumed that was what was supposed to happen so I start importing all over again. But that is a different issue...
The problem has been happening since at least the beta of 3 came out and I saw other posts back then saying they had similar issues but I assume it was a beta thing... But since the full version came out and through each incremental change I haven't seen an improvement. If anything it has gotten a little worse with time.
I have to try to be careful to not be in a hurry and start clicking around in the catalog as it seems fragile until it has cataloged all the photos in the library. When starting you will see the numbers populate the folders very slowly and I try not to click on a folder that hasn't had the number of photos pop up yet. Also draging the slider down to see more of the cataloge can have the same affect and crash the system.
I wish I had more to go on.. I believe it may be a resources issue but as I went from 3-4 Gig I thought it would get better. I don't have big programs running but did have outlook and word running in the background along with firefox and chrome.
And yes it only happens on this HP desktop (it's 2+ yrs old) and may be showing it's age a bit. My laptop which has less resources doesn't have the issue.. I have them sharing the catalog. (not at the same time) just when I'm working in other places in the house.
Jeff

I'm trying to share a web page from safari by email but the recipient only sees a ? when they receive the email any suggestions why?

I'm trying to share a web page from safari by email but the recipient only sees a ? when they receive the email any suggestions why?

Ok.. see if emptying the Safari cache helps.
From your Safari menu bar click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari and try sharing a webpage.

Just bought a PNY flash drive and my macbook pro does not read it. Any suggestions?

Have used other drives on my macbook pro and they work fine. Just bought a PNY 32gb flash drive and my mac does not read eat. Any suggestions?

does the some thing happen wiht other flash drives? If it's isolated to just that flash drive then you need to contact PNY for support.

I have had FPCX since Sept, first used Oct. I have not had one 'movie' export properly, first time since using FPCX. Audio stops completely at some point and does not re-start. Any ideas, folks?

I have had FPCX since Sept, first used Oct. I have not had one 'movie' export properly, first time since using FPCX. Audio stops completely at some point and does not re-start. Any ideas, folks?

First, I suggest you limit the subject line of your question to a few words which will help someone identify the problem you are encountering. Putting the entire question there looks as though you are shouting.
It would help anyone to identify your problem if you were to say what video codec (file format) you are using, and describe the method you are using in your attempts to export it.
You could also list any relevant error messages you encounter.
What version of FCP X are you using?
All these things will make it easier for people to help you.
Andy

My hard drive icon is gone from desk top and does not show up in spotlight or finder searches!

Hi there
recently my hard drive icon has disappeared from my Macbook Pro (10.7.4) desk top and does not show up in spotlight or finder searches! I have tried several fixes posted online for earlier operating systems with no luck.
Also, when I connect my external hard drive the icon does not appear on the desl top nor in the finder either, making looking for documents impossible.
Help!!!
Thanks in advance!
Marni

In "finder" click "finder" then "preferences" and navigate to the "general" tab.
Select which items you would like to have show on your desktop.

Mail.app keeps multiple copies in Draft and does not delete after send

I have just recently noticed this problem and it seems to be getting worse. I am on Mountain Lion 10.8.1 and I'm using an exchange server (2010) email account.
I do not recall this problem being this bad in Lion. When I save a draft go back into it, make changes, it saves a bunch of copies. I just deleted about 30 emails from one draft.
The 2nd issue is it does not leave the draft folder when I actually send, so it appears I never sent it, but I did. This is extremely frustrating and not efficient. I use Mail for my business email and all my personal emails as well, but mainly business.
I don't like Outlook for Mac (too slow), and I really don't like Mail for Mac either since my contacts and calendar are all in different apps.
Does anyone have a solution for the DRAFTS folder issues and/or can you recommend another e-mail client that is better. Outlook 2011 for Mac is just too slow, the beach ball is always showing when I try to use Outlook. And I really prefer not to have to go back to Windows Outlook through Parallels. I can manage with Mail.app if I could resolve this Drafts issue. I save emails all day long so to double check each one to see if I actually sent it is too time consuming.
I'm running on a Macbook Pro, 2.2 Ghz Intel Core i7, 8 GB memory.
Thanks in advance.

I am too having the same issue. While working on Snow Leopard Mail app was working fine, bue te moment I upgraded to Lion OS, I began to see some mail laying around my draft folder. I thought they never left, but make a few call I found everyone was receiving my email, but for some strage reason, a copy stayed in drafts. I submitted this bug to Apple, and they actually told me they were aware of this issue and they were working on that. A year went by and we received Mountalion OS, and my iMac with Lion OS still has this issue. They never solved that. Now I am with this new iMac at home and and I am fighting myself not to use Mail app because, as far as I can see, the problme persist on Mountain Lion. So now, at this very moment I will give a try to PostBox (http://www.postbox-inc.com/)
My bussiness mail is mounted on Google apps, so I hope this works

My screen zooms in and cuts off access to other icons/apps and does not respond well to touch commands, My screen zooms in and cuts off access to other icons/apps and does not respond well to touch commands

It started out as an occasional problem but not seems to happen multiple times a week. The screen will zoom in and not respond normally to touch and swipe actions. I cannot seem to get it back to normal unless I turn my phone off which can prove to be very difficult when the touch functions and swipe functions are compromised. Any ideas?

You have activated the Zoom function in Accessibility. Triple click the home button and you can use 3 fingers to scroll the screen. Go into Settings>General>Accessibility>Triple click Home button, off.
Double tapping with 3 fingers should turn it on or off. Three fingers to scroll around screen. Double tap 3 fingers and drag to change zoom.

2 Mails stucked in outbox and can not delete them..

Hi I'm Daniel, I have a problem with my mail app on my mac, last week i tried to send 2 videos using mail drop but my application wasn't working at all, i close the application and send the videos using googledrive but now when I open my mail app theres 2 mails on the outbox and I CAN NOT DELETE THEM its frustrating because every time i click on the mails and select delete my mac gets stuck and i have to shut it off with the power botton. I tried to delete my mail accounts and put them back on, but it doesn't work at all, i tried to remove some folder that i saw in another discussion here but it doesn't work, please help me!

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

HT4623 I was downloading an app and my screen has gone blank any suggestions

Phone is functional however the screen is blank

Try closing the iBooks app completely and then see if it works after you re-open it : from the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Mail lost all settings and does not allow to see old messages

One day I launched mail and it appeared as if it was starting for the first time. I aborted the procedure, rebooted and relaunched mail but again. So I regave all the necessary parameters. Then I noticed that Mail had actually kept all the previously custom folders but would not show -a part from the most recent ones- all older messages in Inbox. I looked into Library/Mail/mailboxes and found the missing messages but whenever trying to reimport them into mail got the message that Mail could not find messages in a format acceptable to Mac OS. Actually the messages can be opened with the Mail (but not imported) and have extension .emlx
As an addtional info, the problem appeared shortly after I had switched hosting service but I do not see how this could have affected mails sitting in my hard disk.
It should also be noted that I am receiving and reading new mails without problem.
Any suggestion on how to recover my messages and have them again accessible in my Inbox?
Thanks.
Stefano

What you’ve described could be the result of having set up the account differently and Mail not recognizing the account folder already present in ~/Library/Mail/ — see below a more thorough description of this particular issue. If this is a POP account, the most recent messages in Inbox might appear to have been preserved because they were still on the server and Mail downloaded them again as if you had never set up this account in Mail before.
Under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all your non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
There are three ways you could have solved this problem (#2 is what you did):
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, I would expect com.apple.mail.plist.saved to be corrupt, but apparently that often is not the case and the settings can indeed be restored by just renaming it back to com.apple.mail.plist.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.
<hr>
For each mail account, Mail creates a folder in ~/Library/Mail/ whose name starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server.
When re-creating com.apple.mail.plist, setting up an account with a username and an incoming mail server that exactly match one of the already existing account folders in ~/Library/Mail/ causes Mail to automatically recognize and reuse that account folder. If the username and/or the incoming mail server are different and don’t match an already existing account folder, however, a new account folder is created from scratch, that account behaves as if it had never been set up in Mail before, the old account folder is simply ignored, and the messages it contains become inaccessible other than by manually importing them or setting up the account again.
If you have more account folders in ~/Library/Mail/ than accounts in Mail > Preferences > Accounts, that means some of the account folders have been created anew whereas others are being ignored by Mail (and hence, you don’t have access to the mailboxes and messages stored within them). You can, however, import their contents doing File > Import Mailboxes, choosing Mail for Mac OS X as the data format, and following the instructions. You can get rid of the unused account folders afterwards.
Pay attention to the instructions that Mail displays when choosing Mail for Mac OS X as the data format. In the next step, Mail wants you to select the folder that contains the mailboxes to be imported (i.e. the folder where the *.mbox folders to be imported reside), not the *.mbox folders themselves nor the Messages folders within them. If you select the wrong folder, Mail says “No valid Mail for Mac OS X files were found” because it cannot find any *.mbox folders within the folder you’re selecting.
Alternatively, you may try re-creating com.apple.mail.plist again and this time use the exact same username and incoming mail server that Mail used to name the old account folder.

I disconnected my nano from the computer when it said "do not disconnect" it is now frozen and will not do anything ..any suggestions?

I disconnected my nano from my computer when it stated "do not disconnect" and now my ipod is frozen. it shows that the hold button is on and that it is now playing a song and the back light remains on. If I try to reconnect to my computer, itunes does not find the nano nor does my computer. I tired to restart but nothing happens. Does anyone have any suggestions?

Hello littlemomo,
Use this:
Apple - Support - iPod Troubleshooting Assistant
Use the reset and restore options. This should fix your issue. If not:
Call 1800 MY APPLE or go here:
https://selfsolve.apple.com/GetWarranty.do
Hope this helps.
~Julian

Trashcan icon in mail closes the app and does not delete the email any suggestions?

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