Tray extender is broken

HP 7515 tray extender is broken. Can I purchase a new part?

Hi @nanswim ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
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Tray Extender came out

I have the HP Officejet Pro 8600 Plus and the tray extender came completely out. I cannot get it to go back in and cannot find any resources online.
Please help!
Thanks in advance.

Hey there @Get_ItPro , welcome to the forums!
I have removed the extender tray and paper trays from the Officejet 8600 Plus here in our lab, and after a few attempts, the tray should just slide and fit back in.
If the tray won't fit in at all, contact phone support to see if they have an option for you.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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TraY EXTENDER

How do you close the tray extender on an f 4400? it seems like it is locked in place.

jfhacke,
Grasp the tray extender and rotate to the left. It does not slide forward, it pivots to the left. See here
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Printer -- HP OfficeJet Pro 8600 Plus

How to print envelopes on the HP OfificeJet Pro 8600,

Hi there folks;
Recently I ran into several folks asking on how to print envelopes in the same printer The HP Officejet 8600
Do to this I decided to provide both the instructions in this document as well as the links of the article where I refer to for the information. This way folks that want to have it quick and to the point can accomplish this by reading and following this article and any folk that want to dig deeper perhaps the article will provide more in depth information
This is how to load the envelopes;
I will provide the link of the Article where this information have been gathered from;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02890475&cc=us&dlc=en&lc=en&product=4323648&tmp...
Here the steps for loading the envelopes on the Officejet pro 8600.
Grasp the handle on the front of the input tray, and then pull the tray towards you to open it.
Figure 12: Pull out the input tray
Slide the paper width guides out as far as possible.
NOTE:If you are loading larger-sized paper, pull out the tray extension to lengthen the tray.
Figure 13: Input tray extension
Insert the envelopes into the center of the tray with the envelope flap on the left and facing up. If the flap is on the short end of the envelope, insert the envelope into the center of the tray with the flap toward the product and facing up.
Figure 14: Load envelopes
Slide the paper width guides in to rest against the edges of the envelope. Make sure that the envelope is centered in the tray.
Push the tray into the product until it clicks into place.
Figure 15: Push in the input tray
Pull out the tray extender on the output tray.
Figure 16: Pull out the tray extender
This is the explanation on how to load envelopes into the 8600. Hope is helpful
Now let’s make sure that the envelopes use are supported by the printer,
This article will also provide you with envelopes support by this printers;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&cc=us&dlc=en&lc=en&product=4323648&tmp...
Is an important to properly load the envelopes as to use only envelopes supported by the printer.
you might spend countless hours trying to figure what is the problem without realizing that the issue is the envelope you are actually using is not supported.
Here is a list of the envelopes supported by the Officejet 8600
Paper type
Paper size
U.S. 10 envelope
105 x 241 mm (4.1 x 9.5 inches)
A2 envelope
111 x 146 mm (4.4 x 5.8 inches)
DL envelope
110 x 220 mm (4.3 x 8.7 inches)
C5 envelope
162 x 229 mm ( 6.4 x 9.0 inches)
C6 envelope
114 x 162 mm (4.5 x 6.4 inches)
Monarch envelope
98 x 191 mm (3.9 x 7.5 inches)
Card envelope
111 x 152 mm (4.4 x 6.0 inches)
Chou #3 envelope
120 x 235 mm (4.7 x 9.3 inches)
Chou #4 envelope
90 x 205 mm (3.5 x 8.1 inches)
Hope this is helpful.
I welcome any comments and questions;
RobertoR
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On my OJ Pro 8600, When I go to print a # 10 envelope, it feeds the envelope through and then prints the address on a letter page. I was forced to set the printer preferences to #10 envelope, and within Word, set the paper type to # 10 envelope, set Word up for center feed, and then put everything back to print normally. ON my 6500 all I had to do was hit print. There must be a way to print single envelopes without jumping through all these hoops!!

Help, findind a part piece number and seller

Hi I have a HP LaserJet Enterprise 500 M525f MFP, I have an aditional tray, but a few days we moved from a place to another the whole printer and the "port" where the extra tray connects got broken while trying to plug it back. I don't know whats the name of that port, and where can I purchase a replacement for it.
That is the "port" which got broken, is located behind the printer, and there is where the addional tray is connected.
Thanks in advance.

Good afternoon.
Welcome to the community.
I looked through the HMM also, to see if there was any notation for the part you describe and found none either. In my previous experience, those types of parts may be included in a package called System Miscellaneous Parts Kit. Looking at the X230 FRU Parts List, page 3 shows such an item (FRU P/N 04W1418), but I have no way of knowing what's included in it.
Checking the FRU P/N on the Maintenance Parts Site, shows the kit is available for $19.50 + shipping, if you feel like taking a chance on it. Hopefully, another member will weigh in with additional details.
Hope this helps a bit.
Edit: typo.
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How do I get an Office Jet 6500A to print on Card stock?

How do I get an Office Jet 6500A to print on card stock. It pushes the card stock through the printer but will not print and tells me I have not selected the right print media. There is no selection for card stock. I have tried every selection. I assume there are other media definitions that can be downloaded but they certainly are not apparent. I have been doing this job on all my other HP printers for years. Suddenly this printer balks.

Hi,
Page #22 of the manual says (must be the same as photo paper ?):
To load cards and photo paper
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
3. Insert the media print-side down along the right of the main tray. Make sure the media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.
4. Slide the media guides in the tray to adjust them for the media size that you have loaded.
5. Lower the output tray.
6. Pull out the tray extender.
And the manual is : h10032.www1.hp.com/ctg/Manual/c02519721.pdf
Regards.
BH
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How to load envelopes in to Officejet 4630e printer using microsoft works word in order to print

how to load envelopes into Officejet 4630e printer using microsoft works word in order to print. need instructions

Hey @JC155,
Welcome to the HP Support Forums!
I understand that you would like to know how to load and print envelopes with your HP Officejet 4630 e-All-in-One Printer. I would like to assist you today with printing envelopes!
First, I'll have you properly load the envelope:
Open the paper tray door, and then pull it toward you to extend the paper tray.
Gently pull out the paper tray extender, and then lift up the paper catch.
Pull out the paper tray, and then pull out the tray extender
Slide the paper width guides to their outermost position.
Slide out the paper width guides
Remove any paper from the paper tray.
Load the envelope into the middle of the paper tray, print side down, and with the flap on the left and facing up.
NOTE: You can load one or more envelopes in the tray, but do not load more than five envelopes at a time. Do not use shiny or embossed envelopes or envelopes that have clasps or windows.
Load the envelope
Slide in the paper width guides until they rest against the edges of the envelope.
Slide in the paper width guides
Push the paper tray forward until it clicks into place.
NOTE: Push the paper tray all the way in to avoid an error message.
Push the paper tray forward until it clicks into place
Source: Loading Paper and Envelopes for HP Officejet 4630 and Deskjet Ink Advantage 4640 e-All-in-On...
Next, I'll have you print the envelope through MS Word:
How to Print Envelopes from Word:
1. Open Word and click on Mailings at the top
2. Select 'Envelopes' from the top left hand side
3. An Envelopes and Labels page should now open. Enter your Delivery and Return Addresses.
4. Select 'Options' on the bottom right hand side.
5. Under the 'Envelope Options' tab ensure that your Envelope size is appropriately selected.
6. Select the 'Printing Options' tab at the top. You now need to select the appropriate Feed Method for your product.
7. Make sure that you choose the 'Face Down' option.
8. Also ensure that 'Clockwise Rotation' is selected.
9. Hit 'OK' and 'print'
For additional guidance, please refer to the following video:
Please let me know if the steps I've provided resolved your envelope printing issues. Good luck!
X-23
I work on behalf of HP
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Printing photos from my desk top to 5530 printer?

How do I print photos from my computer to my hp5530 printer?

To Print photos:
First load photo paper
1. Load photo paper into the paper tray.
● Pull out the paper tray until it stops.
● Load photo paper print side down.
● Move the paper-width guides inward against the edge of the paper.
● Push the paper tray in until it stops.
2. Open the paper tray extender.
Then, on the computer, pull up and display the photo on your computer screen.
1. On the File menu in your software, click Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
● On the Layout tab, select Portrait or Landscape orientation.
● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list
in the Tray Selection area, and then select the appropriate print quality in the Quality
Settings area.
● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
NOTE: For maximum dpi resolution, go to Paper/Quality tab, select Photo Paper from the
Media drop-down list, and then select Best in the Quality Settings area. Then click the Advanced
button and select Yes from the Print in Max DPI drop-down list. If you want to print max DPI in
grayscale, select High Quality Grayscale from the Print in Grayscale drop-down list.
5. Click OK to return to the Properties dialog box.
6. Click OK, and then click Print or OK in the Print dialog box.
Hope this helps.
Best,
aricari
I work on behalf of HP.
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Height of the printer

I just purchased 8610 but don't have it out of the box yet--putting together shelves. What do the specs mean when they say the height is 12.5", 15.5" with tray. Is 12.5" with tray one that comes with it and 15.5" if you are using tray two? It does not clearly say.

Hi,
The specs says for that printer out of the box:
19.7 x 18.5 x 11.8 in with duplexer installed, output tray folded up;
Max: 19.7 x 25.5 x 11.8 in with duplexer installed, output tray extended to Legal
You need 19.7" clearance.
Regards.
BH
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How can I print 3 x 5 recipe cards on the C4580? HP Photosmart operating on Vista

Can I print 3 x 5 recipe cards on my HP Photosmart C4580 printer from Vista operating system?

Hi,
No instructions for loading 3x5 cards, please try using the loading envelpoes way:
a. Pull out the main tray.
❑ If the photo tray is open, push it back in.
❑ In the main tray, slide paper-width guide outwards.
❑ Remove any previously loaded media.
b. Load envelopes.
❑ Insert one or more envelopes into the center of the main tray. The side to be printed on should face down. The flap should be on the left side and facing up.
❑ Slide the stack of envelopes forward until it stops.
❑ Slide the paper-width guide inward against the stack of envelopes until it stops.
c. Push the main tray back in, and then open the paper tray extender.
Hope this helps.
BH
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CP3505n How to Print 3 X 5?

I have a CP3505 printer that I'm trying to print a 3 X 5 card on using Word 2007. The printer is networked. I placing the card in the manual tray "short but wide" - the way you would normally hold a recipe card - landscape.
When I try to print from the manual top tray, it loads one card, doesnt spit it out completely and tells me there's a fuser jam. A second card keeps jamming there and the first one doesnt print correctly.
Wondering if anyone's had any luck and if so, how to set it up onn the HP and in Word 2007.

Hi,
No instructions for loading 3x5 cards, please try using the loading envelpoes way:
a. Pull out the main tray.
❑ If the photo tray is open, push it back in.
❑ In the main tray, slide paper-width guide outwards.
❑ Remove any previously loaded media.
b. Load envelopes.
❑ Insert one or more envelopes into the center of the main tray. The side to be printed on should face down. The flap should be on the left side and facing up.
❑ Slide the stack of envelopes forward until it stops.
❑ Slide the paper-width guide inward against the stack of envelopes until it stops.
c. Push the main tray back in, and then open the paper tray extender.
Hope this helps.
BH
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HP veer SIM Problem

hi Guys,
I bought a HP Veer from eBay... great phone... it worked well...till now, i put a nano sim with adaptor in it, and I could not remove it so I forced... result nano sim is removed but one of its sim tray pin is broken, after that some SIM cards are working in it and some are not working, even two sim cards from same service provider One is working and One is not working I hope there must be someone who knows how to repair it, i have a ttached a picture here to show which sim tray PIN is broken

Hi,
You're welcome
Can you upload the image of the options you get from the recovery discs again - it doesn't seem to be showing with your last post.
Regards,
DP-K
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Microsoft MVP - Windows Experience

YOU DONT UNDERSTAND THE MESSAGE THAT IS WRITTEN?

PURCHASED HP OFFICEJET PRO 6230 SERIES, MAR.18,2015.
TO BE USED WITH A , MacBookPro lap top.
REPLACING an HP Deskjet 3845.installing the softwre disk,was succefull,upon complition got a message "Device is not listed"and another message "specify device manually" now what is device name and how to specify the device manually ???

Hi @BOLDEAGLE,
Welcome to the HP Forums!
I noticed that you are getting the error, "Device is not listed," while installing the software for your HP Officejet Pro 6230. I am happy to help!
Some questions for you, if you do not mind:
How is your printer connected? Wireless, Ethernet, or USB?
Do you see any blinking lights on the printer?
Are you able to print a status report? (To print a status report: Load plain white paper into the input tray, and then pull out the tray extender on the output tray. Press and hold the Cancel button for five seconds, and then release it. The test page prints.)
In the meantime, I would recommend to go through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
Hope this guide helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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PLEASE HELP! How do I merge a style into my Photo?

I have a photo and everytime i choose the style I want to use ob the photo, it covers the photo and the whole style puts a layer over the photo I am trying to edit can anyone PLEASE tell me how to stop that over layer for happening I just want the style and the photo to merge into eachother!!!
(I am using Adobe Photoshop CS4)

Hi,
Where are the photos ? This is from card reader:
To print photos from a memory card
1. Load photo paper into the paper tray.
2. Make sure the paper tray extender is open.
3. Insert a memory card into the memory card slot.
4. From the Home screen, touch Photo to display the Photo menu.
5. On the Photo menu, touch View & Print to display photos.
6. Touch a photo that you want to print.
7. Touch the up or down arrow to specify the number of photos to print.
8. Touch Edit to select options to edit the selected photos. You can rotate, crop a photo, or turn Photo Fix on
and off.
9. Touch Preview to preview the selected photo. If you wish to adjust layout, paper type, red eye removal, or
date stamp, touch Settings, and then touch your selection. You can also save any new settings as defaults.
10. Touch Print to begin printing.
You can find more info in this book:
h10032.www1.hp.com/ctg/Manual/c02983578.pdf
Regards.
BH
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Printing on Postcards

I have just written a book and would like to include personalized postcards with book mailings to targeted prospects. the postcard in question is 5x8 in size and is pre-printed with a glosssy sheen image-driven front side and blank uncoated back side. I want to be able to print on the back side. How do I set my printer up to take individual 5x8 postcards and print on the blank uncoated side? I have an Officejet G85 and work in Windows 8.1. Any direction you can provide would be greatly appreciated.
Thanks,
Ian

Hey @itonks,
I understand that you would like to print postcards from your Windows 8.1 computer to your HP Officejet g85 All-in-One Printer. I would like to assist you today with this. Now, due to the age of your HP Officejet you are relying solely on a built in generic Windows Update driver to use your printer. Therefore, we are at the mercy of what the generic driver offers for your paper type options when printing on postcards. I did look into the media specifications for your printer and found that the card size of 5 x 8 in is supported. Therefore, your printers hardware can handle the size that you're trying to print.
The specifications for your printer can be found here.
To load the media in your printer, please open the paper tray door and then pull towards you to extend the paper tray.
Gently pull out the paper tray extender, and then lift up the paper catch
Slide the paper width guides to their outermost position
Load your postcards in the paper tray with the side you want printed on face down. According to the specifications of your printer if the paper weight is between 16-24 pounds you can load up to 150 sheets in the input tray. If the weight is 24-110 pound 45 sheets can be loaded in the input tray at one time.
Adjust the paper guides until they rest against the edges of your postcards
Push the input tray forward until it clicks into place. Make sure that you push in the tray all the way.
- Source
Once you have your paper loaded, please open up the document you wish to print on your computer. Select File and Print. In the Print dialogue window click Preferences or Properties. Check under the Paper/Quality options that the 5 x 8 in size of paper is selected. Click Print.
There should be no issues with printing on the uncoated side of the postcards. However, there is a chance that the glossy backside of the postcards may cause the cards to 'slip' while being fed into the paper path. It will be a matter of trial by error to verify if your machine will actually feed the glossy finish properly into your machine.
Please let me know if these steps resolve your issue. I look forward to hearing from you!
X-23
I work on behalf of HP
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Tray extender is broken

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