Treo 650 (Sprint) vs. iSync 10.4.6 and/or 10.4.7

Question

Since the 10.4.6 update, I have been unable to get my iCal data across to my Treo 650. All my HOT SYNC CONDUIT and iSYNC PREFS are set correctly, but I am only getting ADDRESS info, not iCal info.
HOT SYNC LOG SHOWS:
New ADDRESS BOOK entry appears on Treo 650 in good condition.
New iCal entry does NOT appear on Treo 650.
The way I'm reading this HOTSYNC log, it appears to me (uneducated in this sort of thing) that the error message is concerning the DATEBOOK, which is what would be the iCal data that isn't being transfered.
Please advise (and thanks to all for your input and help!).
SYNC LOG BELOW:
Loading “Conflict Notifier”
Notifier 'Conduit Conflict Notifier' version 1.0.0
Notifier Conduit Conflict Notifier OK
Loading “Install Conduit”
Conduit “Install” version 3.0.0
Sync type is Install/Restore
OK Install
Loading “Apple”
Conduit “iSync Conduit” version 3.0.0
Sync type is Fast
iSync Conduit starting 6/27/06 6:58:52 PM
SyncOpenDB returned 16388 for database DatebookDB, creating a new database 6/27/06 6:58:59 PM
Warning: Could not create database DatebookDB (return code 16395), ignoring database 6/27/06 6:59:00 PM
iSync Conduit: Got back NULL from rendezvous for request BladeGetAllRecords 6/27/06 6:59:00 PM
iSync Conduit: Sending Error Response 1: iSync Conduit: Could not find database DatebookDB 6/27/06 6:59:00 PM
iSync Conduit: received NULL message, disconnecting... 6/27/06 6:59:00 PM
OK iSync Conduit
Loading “Voice Memo Conduit”
Conduit “Voice Memo” version 3.0.0
Sync type is Fast
OK Voice Memo
Loading “Photos Conduit”
Conduit “Media” version 3.0.0
Sync type is Fast
OK Media
Loading “Note Pad Conduit”
Conduit “Note Pad” version 3.0.0
Sync type is Fast
OK Note Pad
Loading “Memos Conduit”
Conduit “Memos” version 3.0.0
Sync type is Fast
Remote database 1 name is MemosDB-PMem
OK Memos
Loading “Memo Conduit”
Conduit “Memo Pad” version 3.0.0
Sync type is Fast
Remote database 1 name is MemoDB
Memo Pad did nothing
Loading “Install Conduit”
Conduit “Install” version 3.0.0
Sync type is Install/Restore
OK Install
Loading “Backup Conduit”
Conduit “Backup” version 3.0.0
Sync type is Fast
Any ideas why the DATEBOOK conduit isn't getting there too?
Willconn

Answer 1

I apologize for the confusion in the other thread concerning this issue. As Aur pointed out, DatebookDB refers to the calendaring not contact records type. That's what I get for trying to deal with technical issues when I am half-asleep.
The DatebookDB referred to in your HotSync log is not the Palm Datebook Conduit - rather, it is the Palm OS DatebookDB application on your Treo itself. I have only ever seen this issue crop up under one of two scenarios, neither of which appear to apply to you:
• it is a Verizon handset and Wireless Sync is not configured properly
• you do not have sufficient free memory on your smartphone or handheld organizer
You addressed both of these issues in the other thread, so I don't know what you can do except contact Palm support to address the issue. I don't believe that iSync is the problem. I believe that the issue involves your smartphone itself. Good luck with that international translation thing if you decide to call Palm…
An alternative is to perform a hard reset of your device, which will erase all contact and calendaring data, choose the option to Reset Sync History in iSync after backing up your existing contact and calendaring data in the Address Book and iCal, then initiating a synchronization in which you should be given the option to overwrite the contents of your handheld. If you are not, then stop the process, remove your device from iSync, add it back again, and try once more to synchronize. What you want to perform is a first-time synchronization event after resetting the Treo, in which you are asked if you want to merge or replace your data. You want, of course, to replace the data on your Treo, which is empty because of the hard reset.