Treo 700p issues

I just purchased a Treo 700p(Sprint), it seemed to work fine, no noted issues or problems, until I HotSynch'd it. Now...
1. HotSynch failed to backup PmTraceDatabase(handheld file could not be opened).
2. The Treo reboots when I try to do some things, such as open my contact list, or HotSynch.
- The reboot problem goes away after a hard reset, but returns as soon as I HotSynch again.
- After research, it seems that I can use FileZ or a similar program to eliminate PmTraceDatabase from the HotSynch list. Problem is that I can't find FileZ in .prc, only .zip, and I can't find any unzippers that I can download directly to my Treo. So cleaning up the PmTraceDatabase issue may solve the reboot problem, but I'm in a loop where I can only get FileZ on to my Treo by HotSynching, which starts the problem, so I do a hard reset to clear up the problem, but it also removes FileZ. rinse-repeat
Software is Treo700p-1.10-SPNT
Any ideas?
Thanks
Post relates to: Treo 700p (Sprint)
Message Edited by MitchFF on 11-11-2009 06:15 PM

Sounds like there is some corruption of the Contacts Database on your phone.
I would suggest you download and install "DBFixit" from Pimlico Software: http://www.pimlicosoftware.com/dbfixit.htm
The program will search your device for errors, and fix some for free. Others may require the purchase of a registration code, with the funds going to an animal rescue non-profit (Gorilla Haven). Once the errors are gone on the device, attempt another HotSync.
WyreNut
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Calendar sync issues with Windows XP, Treo 700p and Outlook 2003

Hi. I have been unable to sync my Calendar (Contacts, Tasks and Memos are fine). I have uninstalled/reinstalled, removed versamail, provided end dates for all of my datebook entries, ran the dbscan, etc. Here is the error I get in my log.
Outlook Calendar synchronization aborted
Duration: 4.1 seconds
Outlook Calendar
OLERR:05-0013
OLERR:05-000F
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
OLERR:15-0002
OLERR:06-0001
Thanks in advance.
Post relates to: Treo 700p (Verizon)

Forgot to mention two things:
1. Running Palm 6.2, and
2. All the calendar data is on my handheld.
Post relates to: Treo 700p (Verizon)

Palm Treo 700p Cannot install. Windows Vista looking for Drivers

Installed Palm software and synced on my Dell with no issues.
Went to install on 2nd PC with Windows Vista Home. Issues. Got new download for Vista 32 and downloaded off site.
Same error puts me in a circle. System finds new hardware. Looks to install driver. Can't find Drive on CD or Hardrive and so keeps in loop. Cannot finish 1st "sync" without driver so install does not complete.
Please advise:
Can I use the Palm device on two seperate PC's (One on NT running fine..now adding Vista Home).
How do I get the drive installed?
How do I be sure NOT to overwrite the data on the Palm when I sync the 1st time on the 2nd pc.
Thanks
Post relates to: Treo 700p (Verizon)

Hello jpmill2 and welcome to the Palm forums.
1. Please make sure that your Windows Vista account is a member of the Administrators group. I would also be sure to check that antivirus software is disabled during the install process.
2. You can use the Treo 700p with more than one computer. I sync my Treo with my office PC running Windows XP SP2 and my Vista Business SP1 machine at home. (And a Mac, just for good measure.)
3. The USB driver for the Treo 700p is obtained by installing Palm Desktop 4.2 (bundled on the Treo 700p software disc) or by installing Palm Desktop 6.2 by ACCESS for Windows [Vista]. You should install the software first, and then connect the Treo after the install is complete. If prompted to HotSync during the install, I aways Skip it.
4. If you Skip the HotSync during the Palm Desktop isntall, you can create a new HotSync ID on the computer with the same name as the HotSync ID on your Treo. Then set the conduits to Handheld overwrites Desktop and then sync.
Hope that helps,
Alan G
Post relates to: Treo 755p (Sprint)

Palm T|X Upgrade to Treo 700p and Revert Back to T|X Due to 700p Problems. Now I Can't Update the T|X

Here's the story. I am a long-time Palm power user and I have rarely been stumped but I am very stumped right now. I have used my Palm T|X for several years without any sync problems. I upgraded to a new Palm Treo 700p (Verizon) so I can carry one device instead of a PDA and a cell phone. I initially migrated my data from the T|X to the Treo 700p with no major issues. The Treo 700p worked fine for a couple of weeks until I started using the camera. After I started taking pictures and storing them in the on-board memory, wierd things started happening such as screen freeze-ups, screen white-outs, and processor delays. After talking with other Palm users, I was informed that this behavior is typical of the 700p when pictures are stored in on-board memory and that I should move the pictures to my SD card.
I moved the pictures to the SD card and perfomance improved. However, after another week or so, the freeze-ups started again. Everyone that I know who has a 700p or 700w reports the same issues so I'm starting to believe that the 700p has design flaws or bugs that were never fixed. Due to the frustration and productivity losses that I sustained with the Treo 700p, I decided to revert to my trusty T|X.
I initially started using the Treo on 8/12/2009 and I synchronized the T|X to the desktop before synchronizing the data to the 700p. On 09/16/2009 I started trying to re-synchronize the T|X. I did a hard reset and memory clear on the T|X so all of the updated data in the desktop could come over to the T|X without duplicates. However, when I synchronized the T|X, my data was only updated as of 8/12/2009 even though the palm desktop has data updated up to 9/16/2009!!
Please explain what is keeping all of the updates from coming over to the T|X. Thanks for the help.
Post relates to: Treo 700p (Verizon)

Are you sync'ing the 700p to the same username in Palm Desktop as the TX?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device. The TX does not have a camera and you are sync'ing the backup folder for theTX that does not have a camera app. to the 700P.
Click on the following link to the kb.palm.com webpage for the article regarding Upgrading from a previous Palm OS handheld.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=12926
I would suggest exporting the data from the current username, create a username for the TX and import the data to that username and only sync the TX to that name. You will need to rename the backup folder in the current username to backup.old, hard reset the 700P and sync to the current username. You will need to hard reset the TX once you have the data in Palm desktop in a seperate username to remove the backup folder contents on the TX.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
For reference purposes, click on the following link for the support page for your 700P device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/700p/verizon/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
For reference purposes, click on the following link for the support page for your TX device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/700p/verizon/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Message Edited by cygnusX1 on 09-18-2009 03:33 PM

Treo 700p

Hello, I just hooked up a Palm Treo 700p on Verizon. I use to be on Virgin with Android, so it is a step back. Cost is the driving thing. I also found that I could be in the middle of a tobacco field and not be able to make a call on Virgin due to signal issues. Verizon coverage is much better.
My question is: Are there any good sites to get applications for this phone? I am looking specifically at email clients. The one that Verizon provides does not seem to work and I just want to get my email from Google. I also have an Outlook (formally Hotmail) account, I could use that also. Please point in the right direction, if there is one!
THANKS!!!!!
Compufreek

Hi and welcome to the HP Support Community.
Back in the day, there were thousands of Palm OS apps. There still are, but lots of them are no longer supported and some of the great ones are not even available for purchase any longer.
Google will take you to various places, such as freewarepalm.com and handango.com
The only email client I remember, other than the built-in email app that comes with Palm OS, is SnapperMail. I used it with my Palm phones, but I'm not sure it was worth the cost. I thought it was kaput, but it seems like it's still available here.
Good luck, hope your Treo works out for you.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Treo 700P and WiFi?

I'm interested in getting a Treo 700P and from what I've read it seems like it'll do everything I need it to, especially when using The Missing Sync by Mark/Space.
My only problem is I want to be able to connect to the Internet and check my email using a traditional wireless network found at most "technology savvy" hotels.
I know I can sign up for this capability for an extra $40/month, but quite frankly I'm not willing to pay that for the little amount of time I'll use this feature. That said, what solutions are available to me? Does Palm make a seperate WiFi card for the 700P? Should I be looking at something else?

The 700p will definitely do everything you want, but offer WiFi connectivity. The EvDO data connection is no where near as fast, though much faster than second generation technologies. Fourth generation network technologies are beginning to appear already to replace EvDO, and WiMAX will be available widely for client use is less than twelve months. WiMAX is real broadband speed using extended ethernet technology, though it will not be initially deployed as widely as cellular technologies like EvDO.
What you want to do at the moment just cannot be accomplished with a Palm smartphone other than the Palm 700w or 700wx. It's too bad, because Entourage is not the only issue - you should take a look at the Windows Mobile Explorer browser before ever seriously considering the use of such a device. And Windows Mobile defeats AvantGo synchronization, internet sharing and synchronization via WiFi as a security measure, and even the Missing Sync for Windows Mobile cannot override this inherent limitation.

Treo 700P external antenna jack

I just recently purchased a Treo 700P and a external antenna adaptor, the adaptor does not fit my phone. When I was shopping for my phone I looked at a new Treo 700P at the Verizon store and saw that it had a external antenna jack. The jack on the new phone was much smaller than the one that is on my phone. Did Palm at some point in time change the dimensions of the external jack? My jack is gold colored and has the appearance of a mini rca jack with a center hole that takes a thick center conductor.
Post relates to: Palm IIIc

gjkozy, the fault is with the Vendor who sold you the phone and didn't give you a disk with it, not Palm's...
Palm supplies a disk with every new phone that is sold. Did the vendor lie to you when the phone was sold? Or was it listed as "Phone and charger Only"?
The disk cannot be downloaded for free due to the fact there are third-party, copywritten programs on each one. These are not "free for the taking" by anyone wanting to click on a download link.
There are dozens of free Solitaire games available on www.freewarepalm.com. There are lots of Voice Dial programs for sale on the internet. Instead of spending money for the old disk, why not just purchase an updated Voice dialing program?
BTW, I'm assuming you know that no PalmOS phone can Voice dial through a BlueTooth earpiece. It's a limitation of the OS. If that is the goal of getting Voice Dial software, save your money!
I'm sorry about the antenna problem, I have no suggestions for that.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Treo 700P rebooting in SMS

I have a Treo 700P with Bell Mobility. Last week I had to do a hard-reset to resolve an issue and things seem to be fine. Except last night I went to send an SMS message and when I selected the person from the list of existing SMS contacts, the phone reboots. I think that there is a corruptted record in the log somewhere so I started to delete them and I have been able to delete all of the old messages except for one person. When I try to delete or purge or acces this one person it reboots.
Is there a way to purge the SMS log completely? Perhaps I need to do a hard-reset again and delete a backup file?
Any help would be appreciated..
Thanks
Bruce
Post relates to: Treo 700p (Alltel)

If you go to C:\Programs Files\Palm or PalmOne\[Hotsync username]\Backup. Once in here delete the Messages_Database.PDB or just Messages_Database. You will have to hard reset the device but if you delete that file then your text messages will not come back but all your other settings will. If you still have the issue go to the same location and rename the backup folder to BackupOld, and again hard reset the device. This will not bring any settings back but just your normal data.
If you have a different computer please post back so we can get this resolved for you.

Treo 700p Verizon Problem

I have Treo 700p by Verizon since December 2007.
I have been having problem with my Phone. When I make a Phone Call or Receive a Phone Call. I cam hear the other party's voice but my Voice does not go to the Other Party. I checked the Mute Button and it is NOT Muted. I took out the Battery and Rrinstalled the Battery to see if that solves the Problem but no Luck. The Phone works fine through the Blue Tooth in the car but just cannot transmit my voice through the regular use of Phone. Any bright idea?
Post relates to: Treo 700p (Verizon)

Hello and thank you for using the Palm Help Forums!
It appears your Mic may be inoperable and you will need to seek repair or replacement options. There is one troubleshooting method you can try and that would be a hard reset. It's may fix your issue and it's worth a try. A hard reset will erase all of your data but restore settings back to default. For further information and instructions on hard reset please visit kb.palm.com and look up article number 42094 in the Solution ID search field.
I hope this helps and I am sorry for the inconvenience.
- Pat
Post relates to: Treo 800w (Sprint)

Treo 700p (Bell)

My treo 700p is cycling at the access powered screen. With a hard reset will arrive at the "erase all data" screen, but returns to the cycle after accepting the erase. Is there a way to make the phone accept a reset?
Post relates to: Treo 700p (Verizon)

You can try a warm reset by removing the battery and holding the up segment on you 5-way navigator button, then reinsert the battery. If this doesn’t resolve this issue a repair / replacement would be the only option.

Odd lockup using Bluetooth to get to Web with a Treo 700p

Getting to the web with my Verizon Treo 700p is better with Leopard than it was with Tiger. (For instructions on how to do this see http://blogs.zdnet.com/Apple/?p=215) However I do get odd behavior. If the connection is lost (not sure if it the blutetooth or the web connection) and I attempt to reconnect, sometimes the "Connecting" in the title bar starts to scroll left to right and freezes. The fan on the MacBook starts to crank up and the machine is minimally responsive. I could not quit any apps. Could not even force quit. Oddly, turning off bluetooth on the phone gave me control of the Mac back. I thought I would mention this in case any one else has seen this and if there should be a fix in the works by someone. It is odd that a bluetooth device can have this level of control over the computer.

Thought I should resolve this one. Seems I needed to upgrade the OS on the Treo. Apparently there was a minor release which fixed the issue (so minor that the only change in the version number is an underscore!) Works much better since the treo upgrade.

Versamail Auto-sync feature not working with AOL mail w/Treo 700p (Verizon)

I'm having a problem with the Auto-sync feature not working with my 700p (verizon) with my aol mail. It had worked perfect since May 2007. Just started having problems End of April 2008. Sounded like I needed another incoming mail server from aol other than: imap.aol.com, aol told me they also use pop.aol.com, that isn't working either. I get an error message that says "last auto-sync attempt failed."....Anyone else having this issue? I'm trying to decide whether to get rid of my aol mail of 14 yrs and use other address to continue using versamail 3.5 or keep aol and use Verizon Wireless sync. I do not like how wireless sync sends mail to outbox and then syncs vs sending right away. Please help...
Post relates to: Treo 700p (Verizon)

I am having the EXACT same problem: Palm 700p, Versamail, AOL, Verizon.
It started about 1 month ago. The GET still works, but AUTO-SYNC does not...After spending hours on the phone with Palm tech support, and reaching someone who said AOL had changed something in their servers. They suggested TRYING Chatteremail, another Palm product. I have tried it for 20+ days out of the 30 days you get for free. It works pretty well, but NOT every e-mail that goes to my AOL acct is making it to my phone. The thing that's great about Chatter is that can be "live" all of time. Not auto-syncing every 15 minutes.
It's very frustrating....The same way the Versamail just stopping auto-syncing is very frustrating. With Versamail, sometimes I did not even get the error message. If Chatteremail worked consistently, I would bite the bullet, and pay for it, but to pay for it, and have it not pull down all the e-mails, all the time is not good.
I spoke to Palm Tech Support in N. America today, and they say the way AOL uses IMAP servers is in a non-traditional way, and it's very hard to deal with. They suggest ditching AOL, and using something reliable for syncing purposes like GMAIL. It's just hard to cut the cord. The man I was on the phone with knew of my problem, and he solved it by getting rid of AOL. It's just tough, since so many people have the e-mail address for me.
On http://mobile.aol.com/aolproducts/mobile-email/mail-client
there seems to be some indication when you click on Smart Phones on left, that Coming Soon is Palm, but I don't know if that's going to be downloadable for 700p, or Palms moving forward. Or how far away that is.
I tried wireless sync and hated it.
This is really a pain in the butt.
*** Who did you speak to at AOL?
*** How did you reach them? e-mail? phone #?
I also did a search and found another program called "Snappermail", which I might try, and see if it's any better than Chatteremail.
http://www.handango.com/SoftwareCatalog.jsp?jid=24BX5EEAD31DXE6AB588D59X31E95BD5&osId=904&siteId=1&N...
If you find anything out, please let me know here, ok? This is very bad for me.
Post relates to: Treo 700p (Verizon)

Hotsynch Abnormally Terminates when changing default settings - Treo 700p

I recently purchased a Sprint Treo 700p. I installed Hotsync from the CD and successfully synchronized with my Outlook 2003 (front end to Exchange 2003) Contact and Calendar folders. After several days, I noticed that it no longer synchronized those 2 folders. When I looked at the "Custom" setup, I noticed that the setting for Calendar and Contacts was "Do Nothing", which was not what I had originally selected. When I attempted to change the default to "Synchronize", I receive a message from Windows that the HotSync Manager Application has encountered a problem and needs to close. In addition, there is an entry placed in the Event Log, "Faulting application hotsync.exe, version 6.0.1.0, faulting module hotsync.exe, version 6.0.1.0, fault address 0x0002d94f.". I don't even have to hit the synch button to get it to fail. I have tried uninstalling and reinstalling to no avail. I even uninstalled, deleted the subdirectory on my hard drive, and deleted the registry entries as well. In addition, I have tried it with Exchange cached mode and non-cached mode. It fails both ways. I can no longer synchronize my Calendar and Contacts, which is one of the reasons I purchased the Treo 700p in the first place. Please help.
Post relates to: Treo 700p (Verizon)

Folks, I have exactly the same issue with a Sprint 700p. I am communicating with someone on this support site who is trying to help me out, but so far, we have not made progress. Has anyone found a resolution? I am currently carrying around a paper copy of my address book!!
Post relates to: Treo 700p (Sprint)

Need 4.2v Windows / Vista Operating System for Treo 700P - unavailable? Please help

null
Post relates to: Treo 700p (Verizon)

Um, huh?
What are you asking for? There is no such thing as "4.2v", nor will Vista Operating system run on a phone!
Are you asking for Palm Desktop 4.2?
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Mail, .Mac, & Treo 700p

I would like to use Mac Mail in OS 10.4.7 and my new Treo 700P to read email from a .Mac email account.
My question is:
What are the correct folder names to use for all three devices so that they will all remain synced properly using an IMAP setup?
ie: when I send an email from my treo, I would like it to appear in the "sent" folder on my Mac and vice versa of course.
Also, is there a way to schedule syncing of the IMAP folders on Mac Mail, to sync every 5 or 10 minutes?
Any help would be greatly appreciated...
Thank you,
Mike Mills
G5 Mac OS X (10.4.7)

The email client on your Mac and the email client on the Treo are independent. The Treo email client communicates with your email accounts at Comcast, not with your Mac. Likewise, your Mac retreives the mail from the Comcast server, not from your Treo. So, yes, the email issues are ISP-related, not Mac.
Don't expect any real support from Palm, or Sprint, regarding Mac issues.
Now to your specific questions.
1) You don't say if you are using POP or IMAP with your comcast account. If you are using IMAP, it's very easy to keep the mail synced on both devices. IMAP is designed to ease reading/sending mail from multiple locations. If you are using POP, I would suggest you set the email client on the Treo to NOT delete mail on the server, then when you return home, you can download the mail to your Mac and delete it from the server if you desire.
2) Simple. Enter your account info and not your wife's on the Treo.
3) Syncing. If you want to fully sync yoru calendar and address book data, I suggest you skip iSync and use Missing Sync from www.markspace.com

Treo 700p issues

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