Treo 700wx problem

a couple days ago my VZW 700wx was giving me the message that my storage space was becoming critically low. i deleted a few .cab files and put it away. i was also outside of available coverage range while this was occurring.
about an hour after that took place, i looked at the time on my phone and noticed my battery power was declining so i tried to shut it off. this is when the fun started.
it wouldn't power off. i received several application crash errors (google maps, youtube app, etc). so, i figured it would be good to remove/replace the battery. at this point the Treo followed by WinMo 6 splash screen appeared and it just stayed there. i was preoccupied so back in the pocket it went and i got back on the road.
further down the road when i was back within cell coverage, i picked up the phone and the WinMo splash screen was still up. so, i once again removed/replaced the battery. and the phone came up. as if it had been hard reset.
this, of course, is a giant PITA, as i had several items that had not been backed up.
here's the odd thing: my available storage is still critically low. i haven't done anything to the phone since the crash/reset except change a few user preferences. could it be that it wasn't a full crash or reset? has anyone seen this before? is there a possibility that i can retrieve the items i want to keep? if so, how?
a few other observations...
* emails, contacts, calendar were not wiped out but ActiveSync settings were.
* MMS messages were not wiped out.
thanks.
Post relates to: Treo 700wx (Verizon)

After the hard reset, the Treo will no longer have your contacts, calendar events, etc. did all your contacts get erased? If they did, any pictures on the Treo will be deleted except for the pictures that come pre-loaded in Windows Mobile.
To see if the pictures are gone from the Treo look in the following location on the Treo,
By default, pictures are stored in the My
Pictures folder on your smartphone.
This information is in the user guide on page 123.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/700wx/verizon/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc. Click on the learn tab for the user guide.

Similar Messages

Treo 700wx Bluetooth problems.

Hello All,
My Treo 700wx has problems with the Bluetooth connection turning itself off. It always happens when I roam and at other times too. It has always done this, with several headsets, so I'm pretty sure it's the phone. I've found some post here and other places that indicate this is a common problem, I just haven't been able to find the solution. Any advice would be appreciated.
Tim
Post relates to: Treo 700wx (Verizon)

I still have to do a hard-reset of my phone at least twice a day to make the bluetooth work. I've tried 4 different headsets, the one I have now is on the "Approved" list of headsets. It's really quite simple, one of two things causes the problem: 1) The phone looses service (which happens all the time where I live) and it turns the bluetooth off. 2) The phone looses the connection with the headset for a moment (like if I leave the phone on the desk and walk out of the room). I can live with cause #2, but there is nothing I can do about cause #1. From what I understand, customers with a Verizon phone can get a patch to fix the problem. So, do I have to sign up with Verizon to get support for this thing? Come on Palm, this is terrible service.
Post relates to: Treo 700wx (Verizon)
Post relates to: Treo 700wx (Verizon)

Treo 700WX (Verizon) Email Problem

I have the Treo 700WX (Verizon) phone. I have no problem sending or recieving emails from my work Pop 3 Account.
However, at times, I deal with large programs at times and this will fill my memory card up. If I delete the email from my phone, it will delete it on the server.
Every email application I have ever seen has had a way to leave a copy of the message on the server. If the Treo does have this option, I can not find it.
Please help, I am losing emails that I really need.
Thank you,
JR
Post relates to: Treo 700wx (Verizon)
Message Edited by VvvJRvvV on 04-14-2009 08:29 AM

When I go into options, it shows a list of my accounts. I select my account.
E-mail Setup (1/4) - This is where you enter your email address. -- Next
E-mail Setup (2/4) - This is your user information. -- Next
E-mail Setup (3/4) - Account Information. -- Next
E-mail Setup (4/4) - Server Information. -- Finish
On screen 4, there is an Options button. Which brings you to an options setup.
Options (1/3) - This is where you tell to connect and check for messages every however (I have it set to 15) minutes. -- Next
Options (2/3) - This page has Only diplay messages from the last x number of days. and your outgoing mail settings. -- Next
Options (3/3) - This page is whether or not you want to get the full message of just the headers. -- Finish
I still don't see anywhere to set the option to keep the messages on the server.
Thanks for your help thus far,
JR
Edited to add that I am running WM5.
Message Edited by VvvJRvvV on 04-15-2009 10:11 AM

TREO 700WX Caller id problem

Is there any way, patch, software upgrade to fix the caller id situation on the TREO 700? When on the phone, if another call coms in, the caller id shows the same number that I'm talking to on the first call. It does not show the number of the new incoming call.
Post relates to: Treo 700wx (Alltel)

Then hard reset the device and reactivate. If the problem continues speak to your carrier about replacing it under warrenty. (If it's still under warrenty.)
Post relates to: None

Synching Treo 700wx (Sprint) using a DigiCert Global Problems

Does anyone know if DigiCert certificates are approved certificates? Though we have it loaded to the root, we continue to get the "The Exchange Server requires certificates to log on. Connect your device to your PC on the corporate network to obtain a certificate." We can make the synch work if I'm USB connected, but it won't work when disconnected. Any advice, direction, hints & tips would be greatly appreciated!
Post relates to: Treo 700wx (Sprint)

Hi r1hodges,
I can't remember the specific error you are seeing, but I know the 700wx will work with our certificates. I'm the CTO here at DigiCert, and just found your post a few days late while searching in Google. Working through problems like this can sometimes be difficult over a forum, so would you be willing to give me a call using our 800 number? You can call 1-800-896-7973 and ask for me. Most of our support team should also be able to help you work through this problem as well. You don't have to be the person who bought the certificate in order to call, our team will help you get it working without any hassle.
Best wishes,
Paul Tiemann
CTO, DigiCert Inc.
1-800-896-7973
Post relates to: None

Treo 700WX DUN: Does NOT work in Leopard! Anyone have luck?

I have a Treo 700WX with Sprint. I can't connect with Bluetooth or USB. When I used Tiger I was able to make it work just fine.
Now with Leopard...It does NOT work. The modem disconnects during connection. I just can't get online plain and simple.
At first I was blaming my Treo. But I tested it out on my Vista Partition and it worked! So the problem lies within Leopard.
Apple did a lowsy job on the Networking features in Leopard thus far.
*Has anyone gotten Leopard to use DUN (Dialup Networking) with a cellular Device?*
Again I'm using a Treo 700 WX (Windows Mobile 5) with the 1.15 software installed. I've also tried to install USB Modem (by Mobile-Stream) which enables USB connectivity. It still does not work. Same errors.
I was camping in the middle of nowhere for 5 WHOLE DAYS with no Internet!!!!!!! hehe jk I was actually happy about that. Excuse not to work! :P But there may be a day when I need DUN.
I don't have the "Phone as Modem" through Sprint. However you don't need it on your plan for this phone.

MikeyPD,
Sprint DUN is working just dandy for me, but I am using phone-as-modem, and with an A900M, not a Treo. You probably know more about the differences than I, but I would expect they both use the same protocols to connect (on both ends).
For me, it was a snap to set things up in Leopard. Actually easier than Tiger. Do you use a standard DUN connection, or must you use some other method for the Treo, running Windows Mobile?
Assuming it is standard DUN, let's go through the steps. First, is there any indication that the Treo is recognizing the connection as a request for DUN service (for example, my A900M clearly states that it is being used as a Data Modem)? Do you have the modem script set to dial #777? OK, here's the "Duh!!!" question: Do you have the modem script set to ignore the dial tone? If you do not have it set to "ignore," it will immediately fail every time.
Scott

Treo 700wx calendar not synching

Hi, I am using a Treo 700wx and have been using it to synch with Exchange for a year successfully. I recently had a problem that resulted in a hard reset of my phone so I had to reset up the Active Synch options. Everything but my calendar is re-synching successfully but even though the calendar is 'checked' for synching, it is not synching and it appears that NO calendar entries have been set. Would appreciate any advice! Thanks.
Post relates to: Treo 700wx (Sprint)

Hi.. Welcome to the Palm forums. It sounds like there is probably a problem with the eas profile on your device. Go into the profile, start-programs-activesync-menu-options. Uncheck all boxes, for the exchange profile, then sync. Once the sync is complete go back into the profile and sync calendar only and test, if successfull then add 1 box at a time sync and test to insure data is moving. I also assume you are syncing wirelessly not thru the cable.
Post relates to: Centro (Sprint)

I'm a newby to Treo 700wx. Two questions...

1. The "start" button that is supposed to open the "Today" page is not working. I can get to this by using the stylus, but not with the button itself. Is this a hardware problem?
2. I have loaded my contacts and phone numbers, but when someone calls in it says "No Caller ID, Unknown number" Is there some way to set this up?
Thanks for any help you can offer.
Post relates to: Treo 700wx (Alltel)

Hello and thank you for using the Palm Help Forums!
If the button is not working that could possibly mean hardware or ROM but it could mean that the button is not mapped properly. To check this, on your device go to Start > Settings > Buttons. There you should see the buttons and what is assigned to them as well as be able to change what you would like the button to do.
A call coming up as unknown is not the phone (usually). Some people can have their number blocked or use a dialing code to block their number on outbound calls. If this is happening with everyone and they claim their number is not blocked then that may be a problem. A hard reset may be able to resolve that. A hard reset will erase everything on the device but restore settings back to default. Make sure your data is backed up before proceeding (Activesync to Outlook on a PC). For further information and instructions on a hard reset please visit kb.palm.com and look up article number 42094 in the Solution ID search field.
Before syncing your data back, make sure a caller's number shows up when they call you. I hope this helps and let me know if there is anything else I can assist you with.
Post relates to: Treo 800w (Sprint)

My Treo 700wx serial number is rejected when I try to download Picsel 1.1.1

I just tried 3 or 4 times, both with and without caps, and using zero instead of the letter O.
Any ideas?
Thanks
Post relates to: Treo 700wx (Sprint)

i am having the same problem any help
Post relates to: Treo 700wx (Verizon)

Trouble turning on the screen on my Treo 700wx (Verizon)

I have a situation that Verizon thinks is related to low memory availability on my Treo. I disagree. I have to hit the 'end call/power off' button repeatedly to get my screen to turn on. The backlight on the keyboard comes on fine and the screen shows signs of life sometimes, but most of the time I just get a black or dark gray screen (no today screen). Soft resets seem to do the job, but I sometimes have to do that 2 or 3 times.
I get phone calls but I can't see who is calling me since the screen never fully recovers from 'sleep'. I rely on this phone for work and it not only hinders my effectiveness and poses a risk while driving but it also makes me look unprofessional!
I have removed programs but still have the problem. Currently, my settings show 62.95 mb total space in storage on the phone, 36.59 mb in use, and 26.36 mb free. The total program memory is 57.45 mb, 15.22 mb in use, and 42.23 mb free. With all this space free, I just had the same problem and had to soft reset the phone to get it working again.
Please let me know if any of the following programs have a known issue with this phone, and should I remove any of them:
Astraware Sudoku
Palm Updinfo
Palm PayldMatchdll
Spb Backup
TomTom Navigator
Sync Client
Astraware Cubis
These are still installed on the phone. Please assist with this MOST frustrating situation!!!!!
Post relates to: Treo 700wx (Verizon)

No, the issue was not resolved really. The only solution Verizon could finally offer was to replace the phone. I received a new Treo 700wx next day and shipped the one with problems back to them. That part of the process was very easy. I have not had a moment's trouble since then with the replacement and I run all the same applications I did before. In fact, I restored everything from a backup of the old phone to the new one. No problems. I still do not know what caused the original phone to malfunction, but I would be willing to bet it was related to the download/update I had to do shortly after I bought the phone. The phone's op system had to be upgraded from 1.20 (I think) to 1.22. The new phone came with 1.22 installed from Palm/Verizon, so it was clean from the start.
Hope that helps!
Post relates to: Treo 700wx (Verizon)

Treo 700WX updater

Hi,
I need to get the DUN Bluetooth profile. The problem is the updater is only for Sprint and Verzion. I'am with Bell mobility.
The purpose of this, is to use my cellphone as same as a modem. I don't understand why the Bluetooth profile is linked to the phone provider. If I use a standard modem cabled on a phone line, the phone line company doesn't care abort that! Why is it important in Bluetooth?
So,Can I use the Verzion update for Bell?
Thank you
Jean Dubuc
Post relates to: Treo 700wx (Telus Mobility)

No, you can't. Flashing your phone with the Verizon would prevent it from working on Bell service. That's why the update would reject your device if you tried to run it.
Updates are released based off carrier demands and requests.
Post relates to: None

Treo 700wx Calendar/Task Reminders Stopped Working

I have had to do a hard reset on my Treo 700wx about five times over the last couple of months because my reminders stop working for task and calendar items. I still get the voice command which tells me about the upcoming appointment, but no reminder appears and if I miss the voice command for whatever reason, I do not get prompted at all about the appointment. Same problem with tasks.
This is a frustrating problem and I'm near the point where I am simply going to tell Sprint they need to replace my device with a new Palm based OS. I should not have to do a hard reset every few weeks and then reinstall/reconfigure my device.
Since the main draw of these devices is for time management, I fail to see why Palm has not come up with a solution yet.
Post relates to: Treo 700wx (Sprint)
Post relates to: Treo 700wx (Sprint)

I am having similar issues with my Palm Treo 700wx (Verizon) Today it was reminding me for calendar appointments which were scheduled at 11:50 and it reminded me at arround 10:30 when I had set it to the nromal 15 minutes ahead of time
This has gotten very annoying!
Post relates to: Treo 700wx (Verizon)

Treo 700wx freezes when tethered to pc for a modem

Well I couldn't wait until we got the EVDO now that we do my Treo keeps locking up when download speeds get over 20 or so kbs. I have to keep resetting it. I have even tried Pda Net to connect with it works great, but the Treo 700wx locks up still. This does not happen with just one PC. I repair computers so I know it is not the computer. Running Windows XP pro Sp3. Nobody can figure it out. I have posted to other forms and no replies. Alltel is sending me a new 700wx, but I would really like to find out if anyone else has had this problem. Thanks for any replies.
Post relates to: Treo 700wx (Alltel)

I have had this issue since day 1. I just set up a windows connection to dial out through one of my usb ports, and it seems when I view larger webpages it crashes. I had a virus program keep doing updates and it froze 10 times in an hour. I do remember reading somewhere that a cheap chipset was used for this model, thus causing the crashing (although I do not know for sure).
Post relates to: Treo 700wx (Alltel)

TREO 700WX Battery

On two separate occasions, my TREO 700WX battery has rapidly lost its charge at a rate of 10% per hour or more with minimal or no usage. This causes me to virtually need to carry a power cord. For inexplicable reasons on both occasions the loss of battery power ceases spontaneously and the charge is then retained normally. Has anyone else had this problem? Verizon is at a loss and the retail stores are useless.
Post relates to: Treo 700wx (Verizon)

Over the past 2 weeks my battery in my 700wx (Sprint) has started doing something like that also, and it also won't take a charge. I leave it plugged in all day at work and all night at home and it continues to lose its charge and now it's completely off and won't charge back up. I've only had the phone and battery 3 months, which seems like very little time for a battery to die. I have only been charging it at home over night. Now I charge it all day at work and still nothing. I don't use it enough for the battery to run down daily like it's been doing and especially not enough for the battery to not charge. Is it possible I got a bad battery and what is Palm's warranty policy regarding batteries.
Post relates to: Treo 700wx (Sprint)

Treo 700wx Sprint --Can't text pics

I have a new treo wx with Sprint. I can't text pics? I can only email.
Help?
Post relates to: Treo 700wx (Sprint)

I also have this problem with my treo 700wx and I have the Sprint data plan. I have tried everything and have come to the conclusion that this is NOT part of this phone's list of things to do. I agree it should but it just doesn't. I purchased mine used but it is in excellent shape. I had a motorola clutch before and had no problems sending pic in text. SO unfortunately this phone does NOT offer this

Treo 700wx problem

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