Treo 750 losing sync with Exchange Server

Hi All,
I have an AT&T Treo 750 that I have been using as my business phone for going on 2 years. I have had this synced with my Exchange server for over 1 1/2 years. About 2 weeks ago I noticed that I was not receiving emails as regularly and noticed that it was not syncing automatically. I could go into the account (using the outlook email account) and do a manual send/receive but it would not do it automatically. I reluctantly broke down and did a hard reset and set the account back up and it stared working again for about a week and quit again. I ended up getting on an online chat session with Palm and tehy had me delete and reset up teh account. Again it worked for about 4 days and now has quit working again.
Any ideas? This is very frustrating as I am mobile a lot and need to get my emails quickly as they come in.
Post relates to: Treo 750 (AT&T)

That could be the problem and I think you should try to archive some of your email. Our chat support covered just about everything with the device itself. While it could be the device still causing this I want to see if the server could be at fault. With EAS its hard to tell what could be causing the issue. Other possibility could be that it is an account corruption on the server side or the device OS or email program is corrupted and cannot be fixed with a hard reset.
Basically what we need to do is have you archive some of your email, if that does not resolve the issue then see if your IT can create a new email profile for you on the server and see if that resolves the problem. If they are unwilling to do that step or that does not work we need to try another device to see if you have the same issue. I would suggest that you try another 750 WM 6.0 to see if it is your treo or the server causing this.

Similar Messages

Calendar will not sync with Exchange server or most Google Calendars

Hi,
I am writing about my wife's brand new Samsung Charge on Verizon. We managed to setup both her gmail account and her work exchange server account fine, except for the calendars:
Her Google calendar shows up fine, but I am unable to even see any other Google calendars that she has access to (both her own secondary calendars as well as calendars that others have shared with her) in order to select them to be visible.
Her exchange calendar says it is enabled (on the list of available calendars), but no events at all show up.
This behavior is with the latest software updates on the Charge (2.2.1 firmware, I510.EE4 build) using its stock calendar software. I did notice that if I use Smooth Calendar, it does list all of her Google calendars under its listing of available calendars, but it still only shows data from her primary calendar. This is also true using the Touch Calendar app, which leads me to believe that there is some problem within the Google Calendar sync software that is not allowing her calendars to appear correctly.
Thanks!

Hello whereizben,
I see you have posted same post in another thread. I have already replied to that posting with a solution. Please see the following link for my reply:
Re: Calendar will not sync with Exchange Server
Thanks, again, for posting!

Can't sync with exchange server after updating to ios 5.1.1

I can't sync with exchange server after upgrading to ios 5.1.1. have restored and reset phone and also have deleted the account and added back in; still no luck

+1// help

Hidden Contact Subfolders are visible on iPhone after sync with Exchange Server 2007

Hello,
We have encountered an issue where synchronizing the iPhone with Contacts from an Exchange Server 2007 mailbox, causes hidden contact subfolders (from Outlook) to be visible and appear in the Groups list in the Contacts App on the iPhone. This does not occur with Exchange Server 2010 mailboxes.
We have a 3rd party application that creates hidden subfolders in the default Contacts folder on Exchange Server 2007 mailboxes. The hidden folders do not display in the Outlook client, Blackberry or on an Android phone. We did see that they were showing up in Outlook Web Access until we applied this Microsoft Exchange Server 2007 Service Pack 3 Rollup 2 patch unto the Exchange server:
http://support.microsoft.com/kb/2210042 - A sub contact folder is still visible after you set the "PR_ATTR_HIDDEN" attribute to "True" in an Exchange Server 2007 environment.
After the patch was applied, the hidden contacts do not show up anywhere else. However, when we synced the mailbox to an iPhone and synced existing contacts, all of the hidden folders appear in the Contact Groups list. Is there a way to hide the hidden sub contact folders on the iPhone and prevent them from appearing in the Contact Group lists?
Any help provided would be most appreciated.
Thanks and Best Regards

Hi SBuchan,
I have an open case with Microsoft about it. It is an issue with ActiveSync in Exchange 2007 that sends the hidden objects. Microsoft tried to resolve this in Exchange 2010 by sending a delete message after sending the hidden objects to remove them from the device. Am awaiting to see if they will approve a design change to Exchange 2007 ActiveSync to prevent the synching of hidden objects.

Mac Reminder (Mountain Lion) cannot sync with Exchange Server 2010

Hi All,
My boss is using iMac reminder (Mountain Lion), iPhone and iPad sync with his Exchange Server account, He cannot sync Mac reminder with Exchange Server last week. However, there are no sync problem of iPhone, iPad and the other iMac.
My boss mail to me 'Just noticed that my iMac reminder is not in sync with the server. IOS device is in sync though. Tried unchecking calendar+reminder on account setup and rechecking but still no good. Any ideas?'
Could anyone help me?
Thanks,

Started experiencing this same issue with new Macs on Moutain Lion connecting to MicroSoft Exchange Server.
ERROR Says:
Calendar can't save the event "event name here" to the Exchange server.
The account "describes calendar name" currently can't be modified. to discard your changes and continue using the version of your calendars that's on the server. click Revert to Server.
Then gives the buttons "Revert to Server" "Try Again" or "Ignore"
!!! Somehow it seems like this is a known issue, otherwise WHY would Apple have given us those 3 buttons to click on?
Needless to say this is causing productivity problems as it disrupts the very busy schedule of many users. Apple needs to provide some workaround for this.

Calendar sync with Exchange server is unidirectional

Hello I can synchronize my BB 8900 with the Exchange calendar in bidirectional mode using the USB cable. When I switch it to wireless mode in my calendar options at the BB device, the synchronisation works only from the computer to the BB but not the other way round. I have checked I have just one calendar (desktop), and checked that calendar sync is set in bidirectional mode in the desktop manager (I did it and checked it was working well with the USB before switching again to wireless). I have BB 8900 v4.6.1.310 (Platform 4.2.0.127) and have tried with different desktop manager versions, with same result (4.7 and 5.01). My corporate helpdesk is working on it for several days but no clue of the problem . Any suggestion?

I have the exact problem. Upgraded iPad 2 and iPod touch 4th gen to iOS 6 at same time. IPad reconnected to exchange server w/o major problems. iPod lost contacts, calendar, and exchange e-mail. Spent 5 hours on phone over past two nights with apple support w/o any resolution. Support was very nice and supportive, but in the end did nothing to help. He kept blaming my company's exchange server settings claiming that I did not have all the information set correctly. We copied the settings EXACTLY from IPAD to iPod without success. I was then able to set up my exchange account on wife's iPod touch w/o any problems. My calendar, contacts, email all synched onto her iPod fine . He had little to say about my Icompany's IT settings, and finally admitted he had no idea how to help. It is not you, it is IOS 6. Thanks Apple for a shiny paperweight that no longer can provide me with calendar, e-mail, or contacts . I wish my only complaint with iOS 6 was the map!
This is like ownging a Ford for two years, and then, aftrer changing the oil, the car starts, but the wheels no longer will turn.

Windows Mobile 6 not syncing with Exchange Server / Error Code: 0x80072F06

Just got my Dopod 838 pro with Windows Mobile 6 installed. Having this problem when trying to sync with corp. Exchange server:
The ActiveSync circle on the phone turns yellow/brown, clicking the Error message it says:
The Security Certificate on the server is invalid, please contact Exchange Server Admin or ISP, to install valid certificate on the server.
Support / Error Code: 0x80072F06
That's the problem. My phone doesn't have a Data Link connection problem as I am able to go online with it, also the company's Exchange Server is good, a few days ago I used my Windows Mobile 5 to sync with it without a problem. (but then I lost the phone)
Can some one help? Thanks.

Can u help me here?
I have a windows 6 mobile devices (all) that are having an issue connecting to my exchange server. I am pretty useful with certs but this one is baffling me. I have a windows 2003 sbs server. I recently created a san cer on the server and since then my Windows devices cannot synch. I belive I have setup correctly, or not?? Ther error and the steps are below...
ERROR ON DEVICE:
The security certificate on the server is not valid.Contact your exchange server administrator or ISP to install a valid certificate on the server:
support code: 0x80072f06
STEPS I USED TO CREATE SAN:
1. Created certificate using article http://support.microsoft.com/kb/931351/en-us
I added the following as SN: MAIL.EXTERNAL.COM (my external dns record for mail server)
And added the following for SAN: SERVER01 (my mail server name )
SERVER01.INTERNAL.LOCAL (my mail server fqdn)
2. Exported Root CA cert and imported to my phone
3. configured active synch to connect to mail.external.com on 443
I believe these are the correct steps. I would liked to have been able to export the SAN cert from IIS with private key and install on phone but the webserver template doesnt allow you to export private keys. I also cannot create a dubplicate webserver template to allow the export of the private key as you need enterprise edition of windows 2003 to do this.
So I am at the end of line I tried exporting the cert without the privtate key and importing it but still keep getting samer error.
Why of Why does it not like my cert?
I have just noticed now when I browse to the same address for OWA externally I am getting the error on my browser too even though I have the cert installed on my laptop
Celtic

Since upgrading to IOS 5.1.1 i cannot sync with exchange server

Since upgrading to IOS 5.1.1 I cannot sync my verizon iphone with our exchange server. I have tried all recommended fixes but nothing has worked.

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

IPhone not syncing with Exchange server

I'm having an issue with IOS 5.1.1. Since Monday, my iPhone is downloading emails from my Exchange (outlook) account like it always has, the problem is, when I delete an email in Outlook, it's not deleting from my phone. Similarly, reading an email in Outlook doesn't mark it as "read" on my phone. This leaves me at the end of the day with hundreds of unread/extraneous emails on my phone that I have already addressed, filed or deleted in Outlook. How do I correct this?
This is weird because it has worked correctly with everything syncing properly up until this week, and I did not update anything.
I'm using a PC for the Outlook - same PC as always, and no updates unless my company updated something remotely without my knowledge.
I have set up my email account using the "Exchange" option when I added it. Already tried deleting and re-adding the account (twice).
Thank you!

As I had said in my earlier post, my problem was with outlook being slow in updating exchange.
However, this does not explain your symptoms with OWA.
When I used OWA, the "state" seen by OWA and the iPhone matched (what was read, was read; what was not, was not). However, Outlook (in my case, Outlook on the Mac - Office 2011) was way behind in updating this state. If you read something in Outlook, it could take a very long time to reflect this state back to the Exchange Server.
Part of the reason for this was that I had a lot of stuff, both in my inbox and in my deleted mail. I had to clear this out to allow Outlook on the Mac to perform at all well.
Are you sure that OWA is aligned with Outlook? OWA is a direct view into the server state, and should match server state. Outlook and the iPhone mail app are accessing the server, and have the opportunity (at least) to not show the current state of the server (bugs, delays, performance, etc).
If OWA and Outlook are really correctly in sync, and it has to be an Apple problem or a problem in the exchange server interface Apple is using. But this was not my experience.

Mail sync with exchange server problem

I started using Apple last year but have a problem with syncing to my exchange server. My iPhone, iPad and MacBook Air all sync fine but Mail on my iMac will only sync up to 20/08/2013.
The MacBook Air runs 10.9.1 and Mail v7.1 and syncs my exchange and IMAP mail perfectly.
The iMac runs 10.9.1 and Mail v7.1 and syncs my IMAP mail accounts fine but will not sync beyond 20/08/2013. I have tried deleting the account but keep getting messages that this will delete the account from my Macbook as they are linked via icloud. I can disable the account on the iMac but cant see how to delete it then.
There are posts about deleting mail caches but I dont know which files these are.
Can you help please?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Make sure that you have enabled auto sync under settings > auto sync and under email > menu button > settings > your account > synchronize email.
If the settings is correct, you could try with another email client from Google Play to see if you experience any difference behavior.
What are your thoughts about this forum? Let us know by doing this short survey.

IPad 2 Contacts sync with Exchange server and change Outlook custom form

Following iPad synchronizing Contacts, we find that our custom form in Outlook is pushed back to the Microsoft default “IPM:Contact”.
It appears that only the first 500 [approximation] contacts are affected. There are 5k contacts and we are seeing no other patterns.
We are not expecting an iOS Contact will resemble that of MS-Contacts, at the same time we are puzzled how iPad is rejecting and then causing ActiveSync to force change to the Exchange server.
Has anyone else experienced this, and can perhaps recommend a workaround?
Environment
MAC iPad2 iOS v4.3.5 attached using ActiveSync
Exchange 2003 SP2
Users are with either Outlook 2003, 2007, or 2010
Thank you very much.
Best Regards.

I'm excited to finally sync my work email with my iPhone. Our IT didn't support it and we work off of an Exchange server. I, too, was nervous about which contacts to sync. While I want my work email, I don't need my contacts and would rather have mine from my mac at home. Unfortunately, you can only do one at a time. The following paragraph is from a c net review. Find the entire article here (the part about the Exchange Server is about 1/2 way down):
http://reviews.cnet.com/apple-iphone-3g/
//Once you're ready to go, the iPhone will sync your Outlook e-mail, contacts, and calendar. Be advised that while the iPhone can support multiple POP3 accounts at once (two Yahoo accounts, for instance), it syncs with only one Exchange server and, worse, with only with one calendar or contacts list at a time. If you have a separate personal calendar, your work calendar will replace it once you start the sync. (You'll be notified before it happens.)//
Hope this helps!
Vicki

E61 Sync with exchange server

Am I right in thinking that my E61 (which arrives today) will be able to sync mail,contacts and my calander with my exchange server over the air? I have been looking for a tutorial of how to set this up but cant find one, anybody have any ideas?

You get your Exchange Server from a Microsoft software reseller.
How you configure it for "over-the-air" ActiveSync synchronization is, I'm sure, documented in the Exchange Server documentation.
More about the product here:
http://www.microsoft.com/exchange/default.mspx
If you already use things like Yahoo! Mail, etc., then you probably don't need it (it is really for small or larger businesses, and not that useful for personal use).
Message Edited by petrib on 31-Oct-2006
05:50 PM

Calender sync with Exchange server

Background: IOS7 on iPhone, Outlook 2007 on Exchange server, passwords managed by Microsoft Active Directory. We have some users that have multiple people with proxy rights to one calendar. Calendar items; new, updates (location, invites, attachments), and deletions are not appearing on the iPhone. The changes appear on the Outlook desktop application, problem is intermittent. The only suspected cause is that if the Outlook enterprise account is locked out by one of the users, anyone that has proxy rights can still add/change the calendar but these will not be reflected on the iPhone, even when account is unlocked. The only solution to date has been to delete and rebuild the account. Any suggestions?

I'm also having problems getting Entourage to sync with the Exchange server. Started with error -116 showing up. After trying all of the suggestions (restoring Entourage DB, clearing iCal sources, etc.) I was able to get Entourage to sync with iCal, but I cannot get Entourage to access my Exchange calendar correctly. I get the error -116 message or I just hang with Entourage not responding and I have to force quit. E-mail from the exchange server is working with no problems. Clicking on the calendar produces the error or hang. Interesting notifications from the calendar are working and the sync with iCal is working.
I am also seeing problems with progress reporting in Entourage. The Progress view shows in progress messages event after all updates have stopped.
I have rebuilt the Entourage DB and even tried creating a new user DB but continue to have the same problems.
Checked console log but don't see any messages that would help.
Any other ideas?

After 3.0 Upgrade Calendar won't sync with Exchange server

I was running 3.0 beta and everything was working fine. I then upgraded to 3.0 GA and my calendar no longer syncs over WiFi with our corporate Exchange server. Both mail and contacts are working fine. I did a number of things to try to resolve the issue, the last was to erase all content and settings. Nothing has worked. Anybody have any ideas.
Steve

Update: I got it working... In 2.0, I had my calendar options set up for sync-ing the last 2-weeks. After going to 3.0, my calendar went blank but when I changed the sync parameter to 'All Events', everything started to work again.
Please let me know if you have the same failure and if this trick worked for you too.

IPHONE 4 with Verizon wont sync with Exchange server 2003

I am trying to sync my VZ Iphone 4 with my exchange server at work. I have updated my account to have corporate email, I have done troubleshooting and tested my credentials on another phone (att) but NOTHING works. I have the white IPhone..(the color shouldnt matter!) but nothing is working...help....is it just verizon?

Without details, like any errors that occur, it is almost impossible to offer suggestions.

Treo 750 losing sync with Exchange Server

Similar Messages

Maybe you are looking for