Treo 750 T Mobile and Picture Messaging

I have an unlocked Treo 750 and I have spent hours on the phone with T-Mobile. Right now the phone will not accept MMS messages; it deletes the picture. T-mobile is trying to solve the problem, but in the meantime no pictures. They said the firmware may need to be changed. Any ideas?
Post relates to: Treo 750 (Cingular)

Hello and thank you for using the Palm Help Forums!
Please forgive me, but the only thing I can think of right now is a hard reset. A hard reset will erase all data on the device and restore settings back to default. Be sure to back up your information on a computer by syncing it.
For further information and instructions on a hard reset please view the instructions below:
Soft reset
Instructions for the Treo 750:
If charging, disconnect your smartphone from its charger.
Turn off wireless mode by pressing and holding the red Power/End key .
Turn off the screen of your smartphone and wait a few seconds¹.
Open the Mini SD card slot cover (located on the side of the Treo 750) and locate the Reset button.
Using the stylus (located on the top right of the Treo 750) briefly press the tip of the stylus into the locating hole for the Reset button.
Hard resetIf a soft reset doesn't solve your problem, you may need to perform a hard reset, which deletes all data on your device, including Outlook information and add-on applications.
Warning
Before performing a hard reset, please read the section below regarding what data is backed up during an ActiveSync synchronization and how to restore your data.
A hard reset deletes all information and third-party software on your smartphone.
Never perform a hard reset without first trying a soft reset.
You can restore previously synchronized information the next time you sync.
Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.
Why perform a hard reset?
A hard reset can tell you whether a persistent problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.
How to perform a hard reset
If charging, disconnect your smartphone from its charger.
Take off the battery door, but don't take out the battery yet.
Press and hold Power/End .
While holding Power/End, remove the battery for approximately one second, then replace it while still holding Power/End.
When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
If a language selection screen appears, pick the same language you use in your desktop software.
Message Edited by patkosanke on 03-18-2009 08:20 AM
Message Edited by patkosanke on 03-18-2009 08:20 AM

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This question was solved.
View Solution.

Hi. Welcome to the Palm forums. If I am understanding this correctly your calendar syncs successfully however, you have very little history syncing to your device. First, sync your device so you are synchronized and connected (if not the next step will not be available). Then, on the computer in active sync go to tools-options and you will see a list of the items you can sync. Select your calendar and you should then have a settings option. The default is to sync the last 2 weeks of history, adjust that to your preference and then resync and you should be fine.
Message Edited by rhaw on 04-13-2009 09:44 AM

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