Treo 755p helppppppppp me please!!!!!!!!!!!!!!!!!!!!!!!!

I woke up today to find my phone all kinds of messed up. My phone can turn on, but it can't turn on the make a call or send a text message. Also, my phone will not charge the battery and it will always remain dead. I even tried taking my battery out for an half hour and charged it in my brothers phone. As soon as I put the battery back into my phone it instantly went to red! this is more... my phones screen is like faded in color, then it is constantly feeling like its on fire when its in my hands.... please help me!!!! thanks
Post relates to: Treo 755p (Sprint)

You can try a hard reset to bring the device back to factory defaults, and then test for same issue without hotsyncing. If the problem reoccurs then there is a hardware issue with the device, and it will need a repair / replacement. If the hard reset resolves this problem then there is a software issue. All data on the device will be lost with a hard reset and the device needs to be backed up first. Follow theses steps to perform a hard reset:
You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.

Similar Messages

Palm Desktop - Can download but can't access Palm Desktop for Treo 755p

After 6 months of use, no problem with my Treo. Last week my Palm Desktop won't let me access into it.  Have uninstalled/installed at least 6-7 times each. Desktop downloads onto computer fine but I only see the front "page" if you will.  Keep getting this error ...
Microsoft Visual C++ Runtime Library ... Runtime Error! ... Program C:\Program Files\Palm\Palm.exe ... This
application has requested the Runtime to terminate it in an unusual way. Please contact the application's support
team for more info.
Have tried everything to override this error. Installing, uninstalling, disengaging antisoftware, spoke with Palm Support via Live Chat (my analyst Vivian there was really helpful and tried but still stuck with same problem), have researched
forums, the net, my how to guides, everything. But no luck. Someone suggested to try a different desktop. Have researched that but can't even get into my App to see which version I have cause I'm locked out of it. I have
Windows XP Home SP 2 OS, Treo 755p Palm OS Garnet v.5.4.9. I don't use the Treo as a phone, mostly as a
portable PDA so only USB connection to computer.  I am not tech savvy.
Post relates to: Treo 755p (Sprint)

Thank you Pat for all your help. Your advice worked. A dash shows the specific folders and keys I located on my computer (for those reading this and have exact same problem, you might have same and/or the other keys). I trust you gave all variable folder and key names. It worked perfectly the first time.
I had not made a backup or rename of my backup folder but as it was still in my Garbage Bin, I restored it after the fact.  The restored Palm Folder files scattered all over my computer. When I tried to reinstall after the Restore, same Microsoft error blocked me again out of Desktop.  Not knowing what files to really delete, but determination and "painfully" did a search by both my Treo username and "Palm", sifted thru every file, sent back to garbage bin, cleaned registry again, reinstalled, and held my breath as computer restarted.
Everything is cleaned out, running smooth and I have my backup folder.
Might I add to the viewers not to save a backup of the backup folder AFTER the fact. Either rename or save a duplicate outside of the Program Folder to avoid hours of needless work. Again thank you so very much for helping me.
Next:
Delete folders:
- C:\Palm
  C:\Program Files\Palm
C:\Program Files\PalmOne
C:\Program Files\Handspring
Then go to Start > Run
Type Regedit and click Run or OK
Then delete keys:
- HKEY_Current_User\Software\PalmDesktopAutorun
HKEY_Current_User\Software\Palm
HKEY_Current_User\Software\Palmone
- HKEY_Current_User\Software\U.S Robotics
- HKEY_Local_Machine\Software\PalmSource
Post relates to: None

Hotsync Log does not show any information since August 2008. My Treo 755p has been syncing fine but nothing shows in the log!

I just noticed that when I am done syncing, the Hotsync Log does not have any information about the most recent operation. In fact the date of the last entry in the Log is August! Anyone know why this is happening and how to fix this?
Thanks.
Post relates to: Treo 755p (Verizon)

Now I know I've lost it--I'm replying to myself! Would you smart tech people please take a look at what I found and see if it means anything. Thanks!
Two more clues:
1) I was searching the Palm Knowledgebase and found out where the HotSync Log file is. When I open the file, using Explorer, this message pops up: 'To help protect your security, Internet Explorer has restricted this web page from running scripts or ActiveX Controls that could access your computer. Click here to...' If I allow it to run, the screen blinks but nothing seems to change. If I close the Log file and reopen it, it happens again. How can I stop this from happening to the file? Could this be the problem?
2) The Knowledgebase Article below tells how to create a new 'fake' log file to 'fool' the HotSync Manager. So I renamed the original log file, then created the new file as instructed. Then I did a HotSync. After the HotSync completed successfully, I opened the HotSync Manager and there is my new 'fake' log file that has only the words I typed into it when I created the file. Nothing in the Log about the operation at all!
Article ID: 38959 What does the error that ends with 'HotSync.log is missing' mean and how do I fix it?
The HotSync Manager is very particular: if it doesn't find things exactly as it expects, it won't work. One of the things it has to find in the right place is the HotSync log, a file where the HotSync manager records everything it does. See How can the HotSync log help me to troubleshoot HotSync problems? for more information about this file.
When you get this error, your HotSync Manager can't find the HotSync Log. This prevents you from performing a HotSync operation. Luckily, the HotSync Manager isn't too bright. Give it any file called HotSync.log and it will be happy again.
The easiest way to give it what it expects is to create a new text document, rename it, and put it in the folder where the HotSync Manager expects to find it. Here's how:
Launch the Windows Notepad. You can usually get to it by clicking on the Start Menu, choosing Programs, then Accessories and finally Notepad.
Type some text. You can type anything you want, as long as there's at least one character in the Notepad document.
From the File menu, choose Save As.
In the Save dialog, navigate to your user folder in the Palm or Handspring folder (find your user folder).
Name the document HotSync and click Save.
Launch Windows Explorer. You can get to it by double clicking on My Computer or by clicking on the Start Menu, choosing Programs and then Windows Explorer.
From the Tools menu, choose Folder Options.
Click on the View tab.
Uncheck the box next to Hide file extensions for known file types.
Navigate to your user folder.
Right-click once on the HotSync.txt document, and select "Rename" from the menu. Rename the file HotSync.log
Attempt another HotSync operation. If you still get the "HotSync.log is missing" message, contact Handspring.
Article ID: 38959 Article Type: Error, Troubleshooting, How To Date Created: Sunday, December 12, 2004 9:10:17 AM Date Modified: Friday, April 20, 2007 4:03:38 PM Relevant products: Treo 300, Treo 180, Treo 180g, Treo 270, Visor Edge, Visor Neo, Visor Pro, Visor Platinum, Visor Prism, Visor Deluxe, Treo 90
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)

Treo 755p stuck in infinite loop.

My 755p (Verizon) is stuck between the Access Powered screen then Palm screen then blank screen then Access Powered screen then Palm screen then blank screen then Access Powered screen then Palm screen then blank screen then Access Powered screen then Palm screen then blank screen then.
Please help!
Post relates to: Treo 755p (Verizon)

To fix this what we need to do is hard reset your device. The instructions to do that is here http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 this tells you how to do all types of resets. Also, what we need to do is rename your backup folder. What this folder is, it hold all your programs from the last time you synced your PC. On your computer go here My Computer--> C drive --> Program files --> Palm/PalmOne--> your hotsync user name --> and right click on your backup folder and rename it to "backup.old" Resync your device to the same user name and you will get all your contacts, calendar, tasks, and memos.
You can install the programs again but make sure they are compatible with the device. Also try one program again and wait 24 hours to see if the same thing happens again. This way you know what program is causing the issue.

Can I receive photos via a text msg on a Treo 755p?

I am a Verizon (formerly Alltel) customer with a Treo 755p. Can anyone tell me if I can receive photos via a text msg and if so, what do I need to do to view the photos?
Post relates to: Treo 755p (Verizon)

Hello!
You cannot receive media content from SMS but you can from MMS/picturemail. This requires a different plan from SMS so please contact your carrier to see if you have this plan.

Treo 755p - Sprint won't sync with Windows 7

I used the Treo 755 with XP with very few problems. I have tried and failed 6 or 7 times to connect to Windows 7. The installation takes me to the syncronize step and it dies there. When it won't sync I can only skip the step. It won't let me go back. I need to backup before I lose something important. Plus I have files I want to transfer and can't. Ideas?
Post relates to: Treo 755p (Sprint)
This question was solved.
View Solution.

I ask you the same question we ask everyone else having problems with Win7 - what version of Win7 do you have? 32bit or 64bit?
It's well known that you cannot sync via USB cable to any 64bit OS - Access (the company that owns Palm Desktop) never bothered to write drivers for XP/Vista/Win 7 64bit versions!
Only workaround is syncing via a wireless method - BlueTooth, Infra-red, or Wifi.
Please read this sticky thread set up in the HotSync area of the Forum concerning Win7 syncing:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=53678&jump=true
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Help, hotsync palm treo 755p to my laptop with windows vista 64 bit.

I am computer unsavy and could use some help. I have a palm treo 755p that previously synced with my old dell laptop. That computer broke, and I got a new HP with windows vista 64 bit. Previously, the dell was running windows xp. I have bought some new software, which I have downloaded to my laptop, and am trying to sync my palm to the new computer so that I can download the program to the computer. However, after installing the Palm Hotsync Manager and other software, and when I trying to sync, the computer does not seem to recognized my palm, and times out after a while stating "the connection between your handheld computer and the desktop could not be established. Please check your setup and try again.
Post relates to: Treo 755p (Sprint)

Palm OS devices will only sync to 64bit through Bluetooth. We have a stickie concerning this. It's the third topic down under windows hotsync. Does your computer have Bluetooth?
Post relates to: None
Message Edited by legendeld on 11-19-2008 07:36 AM

Transfering music from PC to Treo 755p

Hello,
I have a sprint 755P treo. I have mp3 songs on my pc. I have pocket tunes 3.1 on palm and kinoma player 4EX on my phone. I don't have a sd card/ With these things, can I transfer music to my phone and play it. If I can, could you please tell me how. And If I can't what is the cheapest way to play music.
thanks
Post relates to: Treo 755p (Sprint)

The best and cheapest way to put music on your device is to buy a memory card for it!
I've spotted cards on sale today in the Sunday ads for under $10 that give you 4gb of storage space. Your Treo has very limited space in the RAM of the phone, maybe holding 10 songs if you're lucky.
Insert the card, open Windows Media Player on your PC, open Pocket Tunes, then connect the phone to the pc. WMP should recognize the phone, and you can either sync your entire library of songs, or just drag and drop the ones you want to the phone. This is all covered in your User Manual in Section 4B - "Listening To Music". You have a Users Guide on your installation disk, or you can find the online one in my Manuals link below.
WyreNut
Post relates to: Centro (AT&T)
Message Edited by WyreNut on 02-15-2009 10:12 AM
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Treo 755P and 7.02 Hotsync Causing Knip Fits . . . .

I decided to update my Palm Desktop SW from version 4.2 to the newest version 6.2 It is running on Windows XP Media Center 2005. Since I have done this (and uninstalled, reinstalled a couple times), the Palm Treo 755P hangs up at the sync of the Datebook (from Dataviz). When I unselect the Datebook conduit, it hangs up on the Address (Contacts). Also, every time Hotsync ends, I get the error that a problem has occurred and the program closes (every time). When I go back over to my other XP machine with Palm 4.2, everything works like a champ again. Can anyone explain why I am experiencing these two types of problems? Thanks in advance. BTW, if there is a thread that is solving these issues, please provide the link.
Post relates to: Treo 755p (Sprint)

It may be a corrupted install of Palm desktop. If you have all your data backed up on another PC and on the Treo, you will need to "clean" uninstall Palm desktop and re-install. I would suggest using 4.x version instead of 6.2. There have been data loss issues with 6.2. This can happen if Palm desktop is open and the PC shuts down, a Windows update happens with Palm desktop open.
During the re-install, skip the sync and finish the install. After the install is complete, change the conduits to handheld overwrites desktop and then sync.
Here are the "clean" uninstall instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to C:\Program Files\Palm or
Palm One. Highlight your Palm Desktop username and right click and copy.
Then go to your PC desktop, right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
For Palm desktop 6.2, look in the following location for the folders and files, my documents, PalmOS desktop. You will find the username folder in this location.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer. Like the above folder, delete the Palm folder. Once this is done, you will need to delete some registry keys
from your PC Operating System registry.
Word of warning, going here and deleting the wrong thing can cause your PC
to not start up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This will show them everything
they need to delete. To retain your current Registry settings, we need to do a backup of the Registry.
On the PC, go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As
box. Current location is fine should be in My Documents or you can change to a location you will remember. In the file name box, type "Regbackup[todaysdate]" i.e. Regbackup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are
you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
One other issue that can cause the sync to stop is data corruption. I would suggest scnning the data on the Treo to see if it is corrupted.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/755p/sprint/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Treo 755P Verizon aborting HotSync for DateBk and contacts

I've have updated my Palm/Hotsync software to the v6.2 when I upgraded my computer to windows 7 64bit. I understand that i need to HotSync using Bluetooth, which i was able to achieve, however, the HotSync fails to sync my calendar (DateBk5) and my contacts. I've tried several times, reinstalled the Palm Desktop with a new downloaded version and to no avail. I sync to Microsoft Outlook and the new computer has the 2007 version. Does anyone have a solution for me to be able to sync my 755P with Outlook?
Thanks,
Dave
Post relates to: Treo 755p (Verizon)

Please follow the below steps to resolve the issue:
1. Download and install FileZ from www.Palmgear.com or
http://www.freewarepalm.com/utilities/filez.shtml .
2. After installing the software on your device, Launch FileZ and tap on [ View and Edit Files ].
3. Open the Internal folder and tap [ pmTraceDatabase ] to put a check mark beside the file.
4. Tap [ Details ].
5. Tap on the “Attrs” tab, uncheck the “Backup” attribute then tap [ Save].
6. Now go ahead and perform a HotSync
Message Edited by oldpalmtreouser on 05-14-2009 10:24 AM

Treo 755P Calendar repeating events being mysteriously deleted

For some reason I can no longer create an event that repeats weekly or every other week. I can create an event that repeats daily but when I change to weekly or every other week the event is deleted. This just started happening a few days ago. I tried backing up, then doing a hard reset then reinstalling just my contacts and calendar and the same thing keeps happening. Has any one else experienced this? Please don't tell me the only solution is a hard reset and manually entering all of my calendar events past and future.
Thanks
brhomes
Post relates to: Treo 755p (Sprint)

Well, not to split hairs, but the actual issue is with the fact that apple does not sync properly with Treo's using the native iSync application. Due to the known issue, Apple itself pimps The Missing Sync as a "Productivity Tool." http://www.apple.com/downloads/macosx/productivity_tools/
Due to this fact I was hoping for a response from someone here who could help me with this.
I will certainly look around in the Mark Space forum; however, if anyone here could help me i would really appreciate it.

Re-installing all data to a replacement Treo 755P

Before I do my first hot sync with my replacement treo I assume I should customize the hot sync operation by changing all the catagories to desk top over writes hand held? Any suggestions will be appreciated

before you that, please make sure that you know what application you set to manage your data. is it with microsoft outlook or palm desktop. doing that is necessary because each palm OS device have an assigned name when syncing so that it will know where the data should go when doing the synchronization.
here are the steps that can guide you in restoring your data back to the replacement treo 755p:
checking the replacement phone:
1. be sure that the phone is fully charged
2. check the hotsync icon in the phone if there is a username assigned. if there is you need to perform a hard reset to the phone. if there is none, proceed to the next step.
checking the type of application you set for the PC:
1. right click on the hotsync manager icon in the system tray
2. if you are using the 6.2 version of palm desktop
    a. click settings
    b. click user accounts (you can see what username is assigned to the phone)
    c. if the username is not there, click new and assign a username
    d. click application then check show details, this way you will know the settings of each
        applications. that's where you can set to desktop overwrites the handheld by clicking
        configure button after highlighting the application. also check beside datebook,
        datebook, to do list and memo pad if there is the word outlook enclosed in parenthesis.
        that will give you an idea that you are set to outlook not with the palm desktop.
    e. click connections and make sure that it's only the USB is checked.
    if you are using the older version of palm desktop
    a. click custom, it will reveal the conduits in the hotsync manager
    b. check the 4 main applications if there is the word outlook enclosed in parenthesis.
        that will give you an idea that you are set to outlook not with the palm desktop.
    c. highlight a conduit and click change, that will give you the ability to change the action
       desktop overwrites the handheld etc.
    d. after seeing all settings are set, click ok
3. you may now proceed to do a hotsync.

Can't activate Sprint Treo 755p

I purchased a couple of months old Treo 755p from a person who switched over to Iphone. Prior to activation I downloaded and installed the newest software upgrade, and I noticed that several keys do something else what they supposed to.
The option key brings up the Keyguard locking buttons, the shift key brings up the Messages screen the Alt key also brings up the Messages screen. The space bar does nothing, and the 0 key also does nothing, and this is my biggest problem, because in order to activate my phone, I need to input my Phone number, which contains three zeros. I am stuck. My old phone was deactivated, and the new one I can't activate. Is there any chance that some key functions have been altered by the software upgrade? If indeed that's the case can I revert to the previous software version, and how?
Please someone help me, I am in the pickle here.
Joe
Post relates to: Treo 755p (Sprint)

Hard reset the Treo 755 if the problem continues then the device will need to be repaired or replaced.
Post relates to: None

Treo 755p keyboard

I'm concerned if the new Pre will have the same keyboard of the 755p, I like the idea and I really love to type on it, but it's really cheap and too fragile. When it's new, typing on it is really easy and pleasant, but if you put a little bit more pressure on the thumb, let somebody else use your phone or drop the phone and the keyboard gets hurt, forget about it and buy a new phone. It's interesting because Palm really wants to continue to sell the keyboard, which I support, but please fix it, make it more robust before put it into the Pre
Post relates to: Treo 755p (Sprint)

jose123 wrote:
I'm concerned if the new Pre will have the same keyboard of the 755p
As you can see from the photos and videos, the Pre will have a very similar keyboard layout to the Treo, but the keyboard will be protected by the big screen. Or should I say, if you drop your phone, I don't think your keyboard will be your biggest concern. As for the feel of the keyboard, it look as though it will be more like the Centro and Treo Pro, with squishy (gel-like) keycaps. If you prefer the older Treos' hard keycaps, you definitely want to try it before you buy it.
Post relates to: Treo 800w (Sprint)

Has a solution been found for the Treo 755p FREEZING issue?

I have been an owner of a Treo 755p (Verizon Wireless) for 18 months now, and have had freezing issues since day one. I love the phone and don't want to get rid of it, but the freezing issue I think are getting more frequent, and I am at the end of my rope. I have been trying to hold out to see if the Treo Pro would finally come to Verizon Wireless, but if I can't resolve the freezing (10-15 seconds) issue I might upgrade to a Windows 6.1 phone.
Has there been any patches or scenarios released on how to fix this?
I have no 3rd party software installed, and it has the latest updates.
PLEASE HELP SAVE ME FROM MURDERING MY TREO!!!
Post relates to: Treo 755p (Verizon)

If there is something in the backup folder, in your username folder on the PC, that is causing an issue we need to rename the backup folder and hard reset the Treo.
Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Post relates to: Palm i705

Treo 755p helppppppppp me please!!!!!!!!!!!!!!!!!!!!!!!!

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