Treo Pro on-off question

Hello, concerning the Palm Treo Pro, is there a way to totally turn off the phone(without removing the battery)? (Need to save the data thats in the phone) I know you can turn off the "phone" portion, but some apps I think are still running down the battery. Tell me if its wrong, but when you put the device in airplane mode, it is still drawing down the battery? Thanks for any guidance. And, I have read the pdf manual. thanks
Post relates to: Treo Pro T850 (Sprint)
Post relates to: Treo Pro T850 (Sprint)

Palm devices never turn off to a "zero state" as far as battery use. We rely on them for alarm functions, timing devices, etc.
If the device truly was allowed to go "dead", that would negate the functions listed above, and data loss could occur.
Since you have a WinMob device, be sure to stop any running programs not needed, (not just by clicking the X!)
WyreNut
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Power off Treo Pro FULLY

How can I fully power off my device? The button on the top just turns off the wireless.
Post relates to: Treo Pro T850 (Sprint)

Hello jptlynch and welcome to the Palm forums.
To fully power down a Treo, you must remove the battery. Palm has designed their devices to go to sleep when you press the power button so they can still do things like sound alarms and perform backgroud activities like checking for new email messages.
Alan G

Pop battery cover off, screen fails on Treo Pro.

Second time this has happened, I apply barely enough to remove the cover and the screen fails. Any reason why the Treo Pro would do this? A soft reset clears it but still weird nonetheless.
When I mean fail, the entire display is blank but the keyboard responds. Also still getting the infamous lag on bootloader problem. Is this normal?
P.S. The lower left corner of my LCD, about six pixels usually, turns white and has to be reset occasionally by showing a white screen for a while.
Post relates to: Treo Pro (Sprint).
Message Edited by Arkor on 11-09-2009 07:41 PM

I have a blank, white, empty screen and support could not tell me what's going on or what should I do. I think I got a wothless product. Throw it in the garbage and get an Iphone or a chinese phone.

Back Cover On Treo Pro

I just bought an unlocked Treo Pro. I have followed the instructions by pressing the lower right corner to release the cover. It's really hard to get the cover off. Am I missing something?
Post relates to: Treo 700wx (Verizon)
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Yea it's insanely difficult.
Go to this link here there's a helpful video:
http://www.wmexperts.com/articles/howto/treo_pro_q_a_removing_the_batt.html
Post relates to: Treo 700p (Verizon)

No "Band" tab on Treo Pro settings

Hi,
I just received an unlocked Treo Pro, bought in the USA, two days ago. Since then Ive been trying all the settings and just making sure everything works as it should, and everything does except for the fact that I can't manually turn off 3G as there is no "band" tab on the phone settings. Instead of the band tab I have a PIN tab. So my phone settings look like this: Services - Network -PIN/PIN2 (where the band tab should be) - ALS - Beacon - More. I've looked for a band tab pretty much everywhere on this phone but there isn't one.
So, yesterday I used the chat support and your representative told me to return the phone and get another one. Being that I'm not in the USA this is something I would do only if all else fails. However I was doing some research in other online forums and found out I'm not the only one with this problem and everyone else with this issue has an unlocked Treo Pro with software T850UNA -1.02-NAE and firmware 1.65.29.45. So, now I'm afraid to return the phone and then get a new one with the same firmware and same issue. I need to make a decision ASAP and really need to know if an older version of firmware can be installed or if something can be done to solve this problem, as being able to manually turn 3G on and off is a MUST for me and everyone I know can do so easily on their devices. I really don't want to have to return the phone, which for me means mailing it to another country, and everything else works perfect but I need to have a band tab! Please help me!
Post relates to: Treo Pro T850U (Unlocked)
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Csiga wrote:
... there is no "band" tab on the phone settings. Instead of the band tab I have a PIN tab. So my phone settings look like this: Services - Network -PIN/PIN2 (where the band tab should be) - ALS - Beacon - More. I've looked for a band tab pretty much everywhere on this phone but there isn't one.
I recently bought an unlocked Treo Pro but I don't have a SIM card in it so this just speculation until someone tests it.
In my Registry, there is the following setting:
\HKLM\Software\OEM\PhoneSetting\ShowUMTSBandPage
It currently is set to 0, which usually means "false". If this were set to 1, which usually means "true", that might fix the problem.
For comparison, ShowALSPage=1, ShowBEACONPage=1, and ShowPINPage=1, while ShowPIN2Page=0 and ShowNITZPage=0.
(This forum does not support registry edits as there is too much risk of breakage. At least make a solid Sprite Backup first. Then search for advice on PHM and Resco registry editors.)

Disable URL Drop-down in IE on Palm Treo Pro?

One of the biggest frustrations I have with my (Sprint) Treo Pro is that when I enter a URL directly in the URL bar in IE, the program puts up a drop-down that offers suggestions for matching URLs. This would be a fine option -- and it is on a desktop PC -- except that at least on my Palm it takes so long to generate these lists that, depending on the URL, it can take multiple seconds for it to so much as echo each character I type. It can be particulary bad when editing a long URL; I've taken to googling URLs because it doesn't take so long to type them into Google's search box. The question I have is, is there any way to simply turn this feature off?
Post relates to: Treo Pro T850 (Sprint)

There was no setting that I could find in our lab Treo Pro. There could be a 3rd party program that can turn this off for you or even using a different web browser completely.

Palm Treo Pro POPe Setup

I can't send email when connected to my home wifi network. I get an error saying I'm not connected and to check my settings. When I send it with the wifi off using data connection it sends fine. When I set up the eemail account, it automatically found the settings and I didn't have an option to set it up as POP3. I can't change it from IMAP4 to POP3 in the settings, the box is not available. Palm Tro Pro on Sprint. Any suggestions?
Post relates to: Treo Pro T850 (Sprint)

When trying to send via wifi, what smtp server are you trying to use? If someone other than your ISP's server, that may be the cause.
Can you receive email via wifi? If so, this sounds like a common problem of not using the correct outgoing (smtp) server.
WyreNut
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Wifi on Palm Treo Pro

Can the wifi be disabled on the Palm Treo Pro? To clarify I mean can it be shut of permanently so my son can't access it late at night. I know it can be shut off but not how it can be disabled permanently. Thanks in advance to anyone who helps.
Post relates to: Treo 680 (Unlocked GSM)

I know of no function on the Pro that can help you, but many routers have scheduling built into them. You can limit access to certain IP or MAC addresses to whatever times you choose.
WyreNut
Post relates to: Centro (AT&T)
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If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Treo Pro Error Message 530 5.7.1 Relaying not allowed cannot send Email from pop acct

I just purchased the treo pro thru Sprint. I love the phone I just cant seem to figure out the proper settings for my outgoing POP Email acct. Every time I set up the settings properly and attempt to send an email I get an error message "530 5.7.1 Relaying not allowed". I get this message with the outgoing server set to smtp.sprintpcs.com and i receive this error message through an "undeliverable" Email in the same account I am attempting to send from. When I have the account set to my ISP's outgoing server mail.optonline.net it will only send email if I have my device set to WIFI mode..... Any ideas? Thanks.
-Jay-
Post relates to: Treo Pro T850 (Sprint)
This question was solved.
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audiojay11 wrote:
P.s. I read in another posting where it advises to change the outgoing port # from 25 to 587. This sounds very familiar to me because when I recently set up my blackberry I believe cablevision advised me to do that exact modification. Now here is the million dollar question. How do you change the port #'s on the treo pro?
Try adding it to the server name, e.g.: smtp.provider.com:587

View pdf on Treo Pro

I receive pdf documents created by Oracle pdf creator and the Adobe Reader version 2.5 supplied with the Treo Pro opens blank pages. If I open them on my pc and resave them using Adobe Acrobat Pro then transfer them back to the Treo Pro I can view them fine. I presume this is an issue with the Oracle pdf creator but there is nothing that I can do about that. Does anyone know if any third party pdf viewer software will open these files?
Post relates to: Treo Pro T850U (Unlocked)
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Not "the" Oracle, Oracle the mainframe operating system.
It comes up as PDF version 1.1 (Acrobat 2.x). But I can open it fine using my pc version of Acrobat Pro. Then if I save it from there and send it back to the Treo Pro I can open it fine on the Treo Pro. It also increases from the original 3559 bytes to 6702 bytes and becomes PDF version 1.6 (Acrobat 7.x). Maybe Acrobat LE can't cope with version 1.1 files? I will create a version 1.1 file and try it and let you know.
Post relates to: Treo Pro T850U (Unlocked)

Poor reception on Treo Pro

My wife's Treo Pro gets terrible reception in places where the reception on my Palm Pre is fine. Is there anything she can do to improve reception and stop dropping calls? What is the latest firmware/software that she should be on?
Post relates to: Pre p100eww (Sprint)

Has your wife had sprint service for a long time? If so Sprint may need to do a network reprovision on the account. If that does not resolve the issue it could be that the OS or the hardware is not correctly working. If it is the OS a hard reset should fix the issue. If not the device needs to be replaced.
The device had no updates out for it. Also to be sure this is a Sprint device correct?
If you have any more questions please post back.

WIFI problem on Treo Pro

I have a Treo Pro without the data plan on At&t. I have been able to use the internet fine using wifi connections. I noticed today that At&t has been charging me for data I have been using. I must have accidently been using their data plan also so I put a block on data on the phone. Now I can't access the interent when I am connected to wifi. I am connected to an open network, but when I open the interent I get the message, "The pate cannot be found. Check the name and try again"
Any help would be appreciated. Thanks.
Post relates to: Treo Pro T850U (Unlocked)

R00KIE wrote:You should test the tablet with the OS that came with it, if it doesn't work it that then you have faulty hardware, otherwise I'd say just a problem with drivers.
Thanks, but when I asked the question I didn't setup a dual boot, I only could start on arch.
I've found where the problem is. Fortunately it's not a hardware issue, it's a issue with NetworkManager. Disabling network manager and replacing it with netcfg solved the problem. Now I have to investigate why network manager is faulty in the machine (not only on arch, it randomly failed on ubuntu 14.04; maybe it's a driver problem as you suggest). Nevermind, as this issue is not related with the hardware this post has nosense in this subforum. I'll mark it as 'solved'

Unable to get Data Connection on Treo Pro after Flying (Sprint)

I got my Treo Pro a few weeks ago and have really had no issues. It has been a great phone, but I just ran into an issue I cannot explain.
I had to fly from Mpls to Miami and put my phone in "airplane mode" when the flight started. When I landed I took the phone out of "airplane mode" and was able to get voicemail and make calls. However, when I tried to get email or open a browser session the phone kept giving me an error. It was trying to dial #777 to begin a data session (I think) and said it was unable to make a connection. I removed the battery and forced the phone to reboot and everything work just fine.
Someone I traveled with suggested I give it some time to "sync" up with the network, so on the return trip I just let phone continue to try and establish a session for about an hour. After an hour with no email I got frustrated and rebooted the phone... again everything worked just fine. Am I going to need to reboot this phone every time I travel? Is there something I am missing here?
Is anyone else seeing this? Is it a Sprint Issue? Please help. Thanks in advance.
Dan
Post relates to: Treo Pro T850 (Sprint)
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Hello and thank you for using the Palm Help Forums!
That's strange and I've never heard of this issue. I usually don't jump to this method of troubleshooting right away but I do not have any other idea to resolve this issue. Try to do a hard reset on the device. A hard reset will erase all data on the device and restore settings back to default. Be sure to back up all data on a computer to Outlook via Activesync or Windows Mobile Device Center (WMDC). For further information and instructions on hard resets please visit kb.palm.com and look up article number 43146 in the solution id search field.
Please let me know if you have any further questions or concerns.
-Pat
Post relates to: Treo 800w (Sprint)

Washed out background image on Treo Pro

Hi:
When I set my background image on my today screen (check the box in settings, browse to image - use 320x320 resolution) I get a "washed out" version of the image regardless of its original color, tone or intensity. Images from the preinstalled themes are fine - vibrant and clear - but the user set images are very light (almost like a 50 percent transparency in Photoshop for example). I have tried both .jpg format and .png. Backlight settings do not cure this either.
Any ideas?
Thanks.
Post relates to: Treo Pro T850 (Bell)
This question was solved.
View Solution.

Hi Again:
Upon further investigation, I have discovered that the options for setting background and transparency levels is found through the pictures and videos explorer not the file explorer.
As suggested I have set the transparency to 0 and the image (Crab Nebula through the Hubble space telescope) is as bright and vibrant as it should be.
Thanks again for the direction - it's much appreciated.
Post relates to: Treo Pro T850 (Bell)

Exchange email account disappears on treo pro

activesync works great on my treo pro with my corporate outlook exchange email account. but over the past two weeks, the exchange account has simply disappeared three or four times from my phone. (it is the only active account i have. i also have a yahoo account on the phone but it is set to manual updates.) for some reason the exchange account name and details are simply no longer in my list of email accounts and also not available in activesync.
this has happened most when i have not used the treo for a few hours. it is easy to reestablish the account by re-entering password etc and then re-sync everything. but it is also a troublesome pain. does anyone have an idea why this might be?
Post relates to: Treo Pro T850U (Unlocked)

I've never heard of the account simply disappearing. I would try a Hard Reset of the device and see what happens after that. If it continues to happen after a Hard Reset, you might want to talk to your Exchange Admin and see if they are kicking you off.
Post relates to: Treo 800w (Sprint)

Treo Pro on-off question

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