TREX doesn't index some PDF documents ...

Hello all,
we have installed EP'04s and TREX ver. 7.00.42.00. It works well except one thing. TREX is not able to index some PDF documents. Most of them is indexed correctly but some documents not. Actually the problematic PDF documents are indexed but their content is not. In search result is displayed message "No document excerpt available" for the documents.
I found SAP Note 622419 that could relate with that but I don't know how can I check:
1. What encoding was used in particular PDF form.
2. What fonts or what font types were used in particular PDF form.
Do you have any idea how to find out these information about a document? Or do you know where could be problem when TREX are able to index content of just some PDF documents?
Regards,
Zbynek

Thank you, that was what I needed.
So now I know the test PDF document use only TrueType fonts. That means its content should be indexable for TREX but it isn't. There is just message "No document excerpt available" for this document in search results.
Could someone look at the document and try to index it? It can be downloaded from http://www.volny.cz/kabrtz/TREX/indexing_test.pdf
Regards,
Zbynek

Similar Messages

  • TREX search failure for some pdf documents

    Hi,
    TREX search is not getting correct result for some pdf documents. It's not able read the content of some pdf documents. When we search with file name the search result is correct but we are getting "No document excerpt available" message in search result for this file name.
    Let me know where might be the problem for those pdf docs.
    Thanks

    Hi Tatayya Marni,
    1. Can you tell me whether the pdf documents are opening when you are selecting them?
    2. This error comes mostly when you havent included this .extn file (.pdf in your case) to the portal.
    3. Check whether this extn is their in your portal if not make it inclueded and then try making a new index and one new data source where your pdf is residing. Try for one Test.
    You have to include the file extns in System Confi....UI Interface...
    Hope this will resolve your issue.
    Regards
    Piyush Bhurangi

  • I have an issue with some PDF documents   some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

    Hi,
    I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
    PDF docs - areas of the doc only show as grey splotches regardles of viewer
    MS Word Docs -
    inserted graphics don't display at all,
    tables & lists especially with borders are broken &
    tables & lists missing the borders &
    tables & lists missing the 1st 1-2 lines of the lists/tables.
    This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
    It certainly happens in iOS 5.1.1 & iOS 5.1
    We believe it all worked aok in iOS 5.0.1(?) & prior
    There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
    This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
    Rolling back to iOS 5.0.1 or prior I believe isn't possible because of the BaseBand update(?) & isn't much of an option because of the quite noticeable Battery/Charging/WiFi improvements in 5.1 & 5.1.1

    Hi,
    I logged a call with AppleCare & have since had explained why this occurs (some time ago)
    I'll try to explain what was indicated to me.
    iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly  
    These supported fonts are indicated here => http://support.apple.com/kb/HT4980
    Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
    Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
    I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
    Not too sure if this helps others, but at least it explains why this is occurring

  • Weird and Strange Printout of some PDF documents in Windows 7

    Greetings! I am facing problem when I print some of the pdf documents in my new laptop with Windows 7. Yes, only some pdf documents. The printout of the words becomes strange and weird. I have attached here for your reference.
    But if I print these documents in my desktop pc with Windows 7, they are printed nicely.
    I am now using Acrobat Reader X. I had tried to uninstall it and install the previous version 9, but still same problem.
    Can someone help me? Please...... Thank you in advance.
    P/S: The printout below is from an english article.

    Hmmm.. Seems interesting...
    can you try this:
    select the printer-> Advanced-> and select Level 2.
    If it doesn't work you can upload the document here so i can give it a shot... am just curious to check.. (Only if it is not confidential).
    ~SandeepV.

  • I can't read some pdf documents on my computer

    I can't read some pdf documents on my computer with the Adobe Reader X programme.
    Sometimes i can read old documents, but in the last months sometimes is possible and sometimes it's impossible.
    My OS is a windows 7. I just disinstalled and reinstalled the Adobe Reader X programme but the problem persist.
    Some can help me?

    Hi Aquila,
    Can you please try opening this PDF in your browser: http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_ReleaseNote_10.1.3.pdf
    If you are seeing the same blank PDF, then I suppose that you are not having the latest version of Adobe Reader i.e 10.1.4 or it can be that the browser is being used in 64-bit mode. Please use 32-bit mode of your browser.

  • Cannot Print Some PDF documents

    Hello All,
    I am unable to print some PDF documents to my printer HP (Laserjet Pro 400 color MFP). The MAC OS is Moutain Lion. The documents look like they are printing but no print job is produced and no error message is given.
    Has anyone else experienced this issue?
    Many Thanks

    Hello eorilly5,
    Thank you for using Apple Support Communities!
    It sounds like you are unable to print from anything from your printer.
    I would recommend these troublehsooting steps from the article named Troubleshooting printer issues in OS X found here http://support.apple.com/kb/TS3147.
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    All the very best,
    Sterling

  • I can not open some pdf documents from goverment websites

    i can not open some pdf documents from goverment websites

    the operating OS X, browser-I tried diferrent browsers safari, chrome, firefox, i have adobe reader 11.0.06
    so when i try to open a pdf file, it is said "you need a later version of PDF viewer", so i do not know what is the problem

  • Adobe Reader DC, doesn't disable "Display PDF Document in the web browser" when option is unchecked.

    The option under Accessibility>Setup Assistanct to uncheck the "Display PDF Document in the web browser" doesn't correctly disable Display PDF in browser when unchecked, it still defaults to opening in Internet Explorer even after restarting the browser.  Confirmed this tested agianst with IE 8, 9, 10 and 11 with the same behavior.  Moving back to Reader 11.0.10 and using this same setting works flawlessly.  Anyone else experiencing this issue?

    I am out of the office until 1/22/13.
    If you need assistance with technical issues, please contact the Help Desk at:  518-402-8888
    >>> Test Screen Name <[email protected]> 01/17/13 10:30 >>>
    Test Screen Name http://forums.adobe.com/people/Test+Screen+Name created the discussion
    "Re: Adobe Reader XI enterprise deploy-disable display PDF in browser?"
    To view the discussion, visit: http://forums.adobe.com/message/5001441#5001441

  • Some PDF Documents are Missing Letters when Printing

    We use a Windows Server 2008 R2 Enterprise (64-bit) server as our print server. Ever since we moved our printers to this server, several of our existing PDF documents have missing letters when they print. If you modify your print properties and choose "Print as Image", the documents print correctly with no missing letters.
    The missing letters seem to come in specific combinations, such as ti, ft, fa, etc.
    Our previous print server was a Windows Server 2003 (32-bit) machine and these documents all printed fine on that server.
    Are there any known issues with printing PDF documents on a 64-bit print server, or with 64-bit drivers?
    Thank you for your time,
    Jason

    This response will hopefully help you towards a solution—I have not encountered the specific problem you are facing.
    The image you posted shows the fonts that are embedded in your document: both Calibri and Myriad Pro. However, the second instance of Calibri indicates that some some of the Calibri characters were encoded differently, and I suspect based on the combo characters you listed, these are glyphs and are what your printer is having trouble processing.
    The usual solution for print server issues is to make sure all drivers and firmware are updated.
    The answer to your question regarding embedding fonts completely is to change your Adobe pdf print preferences to embed all fonts, not just a subset. This must be done when the pdf is being created initially. You can change font embedding by choosing a joboption like Press Quality that includes full font embedding or by modifying the joboption you are already using. In Windows, you can do this at the time of print by selecting the Advanced button next to the printer selection dropdown and changing settings there, in advance by modifying the printing preferences from your printers menu, or by editing the joboptions in Acrobat Distiller.

  • My adobe xi pro doesn't automatically open pdf documents

    everytime I dowload a pdf document the  adobe xi pro does not open the document automatically.  I haveto open acrobat then find the download to open.

    Are you talking about Acrobat of Reader? I ask because this is thr Reader forum, and the Acrobat one is here:
    http://forums.adobe.com/community/acrobat

  • Creating Index for PDF documents

    Hello,
    I am trying to index a column in one of my tables that contains a BLOB object that is a PDF for each record. I want to create an index on that column so I can search through the contents of these PDFs.
    I have tried several times to create the index using this sql command:
    create index rep_index on report(report_binary)
    indextype is ctxsys.context;
    I have also tried it with severa other variations using the parameter list, but I believe that this way is sufficient because all the default options, as I understand them, are good enough for a search through PDFs.
    The command did succeed in creating the index (or so it claims), but when I query using the contains method no pdfs are ever returned. Here is an example query after the index is created:
    select score(1), report_id from report where contains(report_binary, 'the', 1) > 0 order by score(1) desc;
    That and other similar queries never return anything!!
    Is there some piece of the index creation specific to BLOBs that I am missing?
    thanks for the help!
    -- Joseph
    Edited by: user12036946 on Oct 9, 2009 10:40 AM

    "the" is a stopword for English-language default installations, so that particular search won't find anything.
    Try
    select token_text from dr$rep_index$i to see if you have any indexed words. If you do, try searching for one of those.
    If you don't have any indexed words, check the view ctx_user_index_errors to see if there are any row-level index creation errors.
    What version and platform are you running on? The filters which provide the processing of PDF files are not available on all platforms - for example prior to 11g we didn't support Solaris X86-64.

  • I get a partially transparent checkerboard pattern when I open some pdf documents in the Firefox browser..

    If the document is saved and reopened with a pdf reader, pattern is absent. How can I get rid of this annoyance ?

    Which viewer do you use to display the PDF file in Firefox?
    Is that the PDF viewer extension ([https://addons.mozilla.org/firefox/addon/pdfjs/]) or the Abode Reader plugin or another extension?
    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/

  • Trying to read some pdf document in safari, i only have a quicktime icon is it possible to fix this?icon

    i often can't read pdf files when surfing on the net ,Safari try to upload the file and display a quicktime icon, in the best cases i have only the first page of the document is it possible to fix the problem ?
    sorry for my bad english

    Right click on a pdf file and choose "Get info" then on the info window, from the drop down list select an application you would like to use to view your pdf files (Preview would be a good start) and click on a "Change All" button bellow.
    This will tell the Mac to use Preview or any other application you choose to open a pdf files.
    Additionally, you may uncheck "Open safe files after downloading" in Safari.( Safari > Preferences > General) at the bottom of the window,

  • Unable to view/print some PDF documents

    I am unable to view/print some of the technical documents (white papers) in the 91AS documentation page. When I attempt to open them I get the netscape "extend capabilities" dialog, but my local internet support does not have a plug-in/download for the file type multipart-byterange and requested that I contact the site owner for a source for the file. I am using Netscape/Communicator 4.73 and adobe acrobat reader 5.0
    Thank you
    stephen pater

    Hello,
    Please check whether you have right authorizations.
    You need to have authorization for SP02 transaction code.
    Take SU53 screen shot and submit to your security team.
    Regards,
    Ravi

  • Place signature not working on some pdf documents

    When I place signature on a document, adobe reader lets me drag a box for the area I want signed, brings up Sign Document box, accepts my password for the digital signature, and asks for a file name for the signed document, and saves the signed document.  The only thing is that my signature does not show up at any point on the document.   This happens on about 5% of the pdf files that people send me.  (the other 95% work just fine).  Even using save-as on the file prior to signing or printing the document to a new file (using cutepdf), does not allow me to place a signature on any files created from the original pdf.  The only thing that works is if I print the file on paper and then scan it back into my computer - then it will let me sign the newly scanned document.
    How do I fix this?

    Is it the same document where Find worked earlier, but not now?
    Note that Find can only work on text documents; it does not work with scanned documents, unless Acrobat has performed text recognition on the scanned image.

Maybe you are looking for

  • Can not find xml file in classpath

    Hi, Can someone tell me how I can please or find a xml file in de webdynpro classpath: I have to place a xml and jar files in the classpath. The jar files are found in the application, but I get the following error: com.sap.tc.webdynpro.services.exce

  • MSI Big Bang XPower II X79 release date

    Whats the release date for this motherboard to the UNITED STATES?  MSI Big Bang XPower II X79 LGA 2011

  • Can i install a software in two imac?

    Hi All, I recently purchased a software FCE4 and I want to install it into 2 imac. For the first imac installation is no problem but I found that it can not be install in second imac. Is it possible to install a software into 2 imac? Please advance t

  • -ve values in inventory report

    Hi Experts, I have inventory report, this report shows total stock, in this report some materials are showing '-ve' values,but in cube total issue stock and total received stock both are same, that means this inventory report should show '0' value. f

  • Weird error when clicking on instance- flow from the console

    When I have heavy volume coming in for the bpel server(ex: hundreds of instances generated at a time), I see the following weird error when I am trying to see the instance flow from console: Process state off. The process class "BugBAM" (revision "v2