TREX Error

Hi,
can anyone give me an advice waht the following error code means.
Error during search occurred: com.sapportals.wcm.WcmException: HTTP server error: 502 (Errorcode 7266)
I haven´t found any information on that.
Best regards
Christopher Höfele

Hi,
now I´ve found something. There is a SAP-Note: 692057
Regards Christopher

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TREX Error while implementing a Rule Modeler in ERMS

Hi Experts,
I am getting the below error when i am implementing a Rule in ERMS. Please suggest how to rectify the error.
Exception in method execute(CL_CRM_ERMS_SERVICE_MANAGER) : Service CL_CRM_ERMS_ADD2FB_CA failed. TREX error:Error in the RFC communication: Error when opening an RFC connection (IMSDEFAULT)[error code =] at: CL_CRM_ERMS_ADD2FB_CA=========CP : CL_CRM_ERMS_
Processing policy ZTEST_RULE1
Exception in method execute(CL_CRM_ERMS_SERVICE_MANAGER) : Service CL_CRM_ERMS_RULE_EXEC failed. Policy not found in repository:ERMS:ZTEST_RULE1 at: CL_CRM_ERMS_RULE_REPOSITORY===CP : CL_CRM_ERMS_RULE_REPOSITORY===CM005 : 44
BOR: returned from Service Manager.
Regards,
Niloufer

Hi Niloufer123
Have you regenerated your Repository after making changes?
If not, go to SA38 and run program CRM_ERMS_REGEN_RULES for ERMS context for your Policy (check box checkboxes).
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Trex error: No embedded object found in document (Errorcode 14037)

Hi,
we have following problem with our crawler:
in the crawler 50 % of documents are returning the error "No embedded object found in document (Errorcode 14037)" and are not displayed in the trex monitor. All other documents are indexed correctly an are in the trex monitor in "OK".
We are on Stack 14 Patch 4.
Regards,
Gerhard

Hi Gerhard,
Typically, errors codes 14XXX are related to filter problems during the preprocessing of documents. Details about TREX error codes are explained in the help portal and in the note 898404.
Unfortunatelly, filter problems could not be easily fixed. However, a good starting point would be to use a newer TREX release. If this doesnt help please open a Customer Message and attach documents, which causes the mentioned error. Please attach only not sensible documents!
Kind regards,
Roland

There are too many TREX Errors

Hello Experts,
I have created an Index for a specific folder in KM.
Under KM--> Sys Conf --> KM --> Index Administration it shows the green led, which I believe that the data sources are completely indexed. But, under the KM--> Monitoring > KM> Indexing Monitor , it says:
Status = red led (There are too many TREX errors)
Status = Active
In Process = 142678
Indexed = 51345
Errors = 10849
And, when I opened the list of errors there are many Crawler and Trex: Preparation failed: index operation
Can you suggest, what's the mistake that I am doing or do I have to any additional configurations for the index that I have created??
Thanks,
Raghava

Hi Raghava,
as I said, "Preparation Failed" may be (if I recall correctly) as early as the HTTP request to even get the document for indexing. If this is not possible for TREX, then of course the indexing fails.
What I suggested was a manual reproduction. So log on to the TREX host (preferrably with the user that TREX uses to access the documents) and then simply try to open one of the docs with the "failed" status by pasting its address in the browser. If this does not work, you have a pretty good idea what's happening.
Unfortunately, if that were the case, this would the be some issue in network communications or ticketing and authorizatuions, which I can not tell you from here how to solve.
In any case, I would advise to open a support message to SAP - probably rather under the portal component than under TREX, as I do not assume that this stage of a queue error has anything to do with the actual engine.
Best,
Karsten

There are too mant TREX Errors

Hello Experts,
I have created an Index for a specific folder in KM.
Under KM--> Sys Conf --> KM --> Index Administration it shows the green led, which I believe that the data sources are completely indexed. But, under the KM--> Monitoring > KM> Indexing Monitor , it says:
Status = red led (There are too many TREX errors)
Status = Active
In Process = 142678
Indexed = 51345
Errors = 10849
And, when I opened the list of errors there are many Crawler and Trex: Preparation failed: index operation
Can you suggest, what's the mistake that I am doing or do I have to any additional configurations for the index that I have created??
Thanks,
Raghava

Hello Raghava,
It's impossible to say from the provided information what is causing some of your documents to fail, you need to check in the TREX monitor for errorcodes etc.
Have a look at the below wiki link as a starting point:
http://wiki.sdn.sap.com/wiki/display/KMC/TroubleshootingKMIndexingandCrawler+issues
Regards,
Lorcan.

TREX Error 9009

Hi, does anybody know what TREX error 9009 menas exactly. I could not find a meaningful description of it.
Kind Regards,
Christopher

Hmm... the problem still persists, albeit I have freed enough disk space. Thus does anybody know something about this. Where can I get the information? I found nothing on Service Marketplace explaining this error and giving me a hint.
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Christopher

How to Fix TREX Errors

I am using EP 7.0 SP15. I have created an index to Search the WPC Content. The properties for the index are as follows:
ID: wpcIndex_DEV
Name: wpcIndex
Group: none set
Crawler Parameters: standard
Active: checked
Service:Trex Search
Service Type: Search
Items to Index: All
fuzziness: 0.7
Data Sources: root>Web Content
When I look at the Index Monitoring I see:
Status: red (There are too many TREX Errors)
Index: wpcIndex_DEV
Status: Idle
InProcess:0
Indexed: 492
Errors: 109
All 109 Errors state the same Error Type: "Trex: Preparation failed: index operation"
I have found alot of documentation on how to set up TREX Indexes or how to check them but nothing on how to fix the errors. Can someone please point me in the right direction for getting this index to process correctly?

Hi TA
What version of WPC are you running?
In the older versions of WPC the internal links are hardcoded (thus not using the correct URL from the URL generator service). Try to republish the WPC pages and see if that doesn't solve the problem.
You also did not set up the index according to the documentation:
http://help.sap.com/saphelp_nw70/helpdata/EN/45/e58d6e146d5591e10000000a1553f7/frameset.htm
Remember both the crawler, and the custom property.
Best regards,
Martin Søgaard

TREX Error when serching in EP 7-

HI
i am geting following error when serching docs in portal using TREX..
Search Failure
Error during search occurred - com.sapportals.wcm.WcmException: HTTP server error: 503 (Errorcode 7266)
An unexpected severe error occurred during the search call. If the situation persists, inform your system administrator.
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Hi Buddhike,
make sure, that the Portal and TREX can communicate with each other, if they are installed on different servers.
If a Firewall is between them, check that the Firewall does not block any required ports.
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Trex errors 6500 and 8005

Hi All,
when iam trying to index the documents from DMS repository getting errors.
6500 HTTP status internal server error.
preprocessor log :
Preprocessor.cpp(00963) :HTTPGET failed for URL http://<XXXXXXXX>:<XXXX>/irj/go/km/docs/dmsrm/EDIPUBLICROOTFOLDER%23FOL%23000%2300/0000000000000010000000057%23FOL%23000%2300/0000000000000010000000059%23FOL%23000%2300/0000000000000010000000060%23FOL%23000%2300/0000000000000010000008673%23FOL%23000%2300/0000000000000010000008685%23FOL%23000%2300/0000000000000010000006522%23DOC%23000%2300/0000000000000010000008183%23DOC%23000%2300/0000000000000010000006526%23DOC%23000%23004B77640652ACE087E10000000AFA029A.pdf with Httpstatus 500
Preprocessor.cpp(03570) :HANDLE: DISPATCH - Processing Document with key ' /dmsrm/EDIPUBLICROOTFOLDER#FOL#000#00/0000000000000010000000057#FOL#000#00/0000000000000010000000059#FOL#000#00/0000000000000010000000060#FOL#000#00/0000000000000010000008673#FOL#000#00/0000000000000010000008685#FOL#000#00/0000000000000010000006522#DOC#000#00/0000000000000010000008183#DOC#000#00/0000000000000010000006526#DOC#000#004B77640652ACE087E10000000AFA029A.pdf' failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 6500)
8005 Time out reached.
Preprocessor.cpp(03570) :HANDLE: DISPATCH - Processing Document with key '/dmsrm/EDIPUBLICROOTFOLDER#FOL#000#00/0000000000000010000000057#FOL#000#00/0000000000000010000000059#FOL#000#00/0000000000000010000000060#FOL#000#00/0000000000000010000008673#FOL#000#00/0000000000000010000008685#FOL#000#00/0000000000000010000006522#DOC#000#00/0000000000000010000008182#DOC#000#00/0000000000000010000007290#DOC#000#004B8A04D0393DDFEDE10000000AFA0297.pdf' failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 8005)
Could you please help me to resolve the issue.
Waiting for your response.........

Hi RMedak,
>For error 6500
If the trace files are giving a 6500 error which usually occurs if TREX
is indexing while the J2EE is not available. For example, TREX could
have been started before the J2ee had started up. Could you please
restart the J2ee engine. Once this has been done restart the TREX
services & try to reindex.
>>Error code 8005 means time out reached & preparation failed.
The errorcode 8005 seems to relate to links pointed to the objects
outside of the local network. You have to configure the proxy host
in the TREXPreprocessor.ini if you need to index these.
Please don't forget to add the local domain in the section
proxy rules in the same TREXPreprocessor.ini like
e.g.
[proxyrules]
sap-ag.de
sap.corp
For more information on configuring proxy please check the SAP Note
571798 you need to fill out the parameters
proxyhost=
proxyport=
Regards,
Shiva

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Thanks
NishKel

Hi
Which TREX / CCM Version are you using ?
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<b>Other related SAP OSS Notes to check out -></b>
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- Atul

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Hi all!
Searching with TREX return an error (found in TREXADMIN trace log):
[4620] 2007-10-31 20:48:59.531 e TREXRfcDll rfddll.cpp(00867) : table size mismatch for SRET_INDEX_STORAGE_SEARCHING:DOCATTRTAB, rfc=29,exe=27
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Thanks in advance,
Yury.

Hi Yuriy,
Can you please advise how you fixed this please as I have the same error message.
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TREX Error 2029

Hi,
I am implmenting E-Rec 6.0 and I am having problems setting up TREX 7.0 and searching the index. In transaction SKPR07 I have selected document class HR_DOC and document area HR_KW then click on TEST SEARCH. Using a search criteria of * I either get an error message 2982 (which I know what it is) or 2029, but I cannot find out what this error message means. Can anyone provide any help on this?
Thanks

Hi Mikail,
I got this error when trying to run the test search in SKPR07 with *
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both Index Server and Queue Server are Not Available.
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FYI:
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TREX error 5500: NameServer error: communication with server failed

Hello TREX Gurus,
After applying the latest NW 7.0 SPS18, TREX is no longer working. We are getting this error message in the TREX Administration.
"5500: NameServer error: communication with server failed;connection refused,location=sap01:37001"
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we have same problem... did you find a solution?
best regards

TREX - Error importing index

hi,
we upgraded our TREX 6.1 to 7.0 on a new server. The index export worked fine but when we want to import the index files with the import61-70 python script there is an error showing:
[2009-02-04 13:35:31] : Starting import on 7.0 system
[2009-02-04 13:35:31] : Unzipping archive file(s).
[2009-02-04 13:35:31] : Working on file Y:\Indextransfer\isw25.zip
[2009-02-04 13:35:57] : Closing zip file
[2009-02-04 13:35:57] : Searching for following zip file Y:\Indextransfer\isw25_1.zip
[2009-02-04 13:35:57] : No follow zip archiv found
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[2009-02-04 13:35:57] : Importing index 4744464b226e4c5de10000000a35e046ccm110
[2009-02-04 13:36:07] : Error importing index4744464b226e4c5de10000000a35e046ccm110
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Edit:
I found this in TrexQueueServerAlter.trc
[3284] 2009-02-05 10:13:46.953     e     TrexSlice     SnapshotFileManager.cpp(00671) :     SnapshotFileManager: copy <D:\tmp\trex_import_tmp_20090205-101313\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini>-><D:\usr\sap\TRX\TRX04\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini> (syncpoint=1) failed, rc=5(Access is denied)
[3284] 2009-02-05 10:13:46.953     e     TrexSlice     SnapshotFileManager.cpp(00501) :     SnapshotFileManager: failed to update <D:\tmp\trex_import_tmp_20090205-101313\queue\4744464b226e4c5de10000000a35e046ccm110> rc=34
[3284] 2009-02-05 10:13:46.953     e     Q4744464b2     Queue.cpp(02095) :     Queue::restore: : error: file could not be written
[4380] 2009-02-05 10:23:49.609     e     TrexSlice     SnapshotFileManager.cpp(00671) :     SnapshotFileManager: copy <D:\tmp\trex_import_tmp_20090205-102313\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini>-><D:\usr\sap\TRX\TRX04\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini> (syncpoint=1) failed, rc=5(Access is denied)
[4380] 2009-02-05 10:23:49.609     e     TrexSlice     SnapshotFileManager.cpp(00501) :     SnapshotFileManager: failed to update <D:\tmp\trex_import_tmp_20090205-102313\queue\4744464b226e4c5de10000000a35e046ccm110> rc=34
[4380] 2009-02-05 10:23:49.609     e     Q4744464b2     Queue.cpp(02095) :     Queue::restore: : error: file could not be written
Edited by: Tobias Nagel on Feb 5, 2009 10:27 AM

I solved the problem myself.
I granted everyone full rights to the temp directory while importing the indexes.
It finished without any problems.

TREX Error

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