Trex Indexing giving HTTP Status Code 401:Unauthorized error

Question

Dear All,
We have configured TREX search on KM repository of our EP
production server and trying to search using the same our KM repository.
The TREX is installed on the a separate server.
When we try to Index production repository the documents are failing in
the Preparation failed status with return code 6401 and error message
HTTP Status Code 401: Unauthorized.
I also applied SAP-Note 650521 and checked id index_service user and
found that its active and not locked but still issue didnu2019t get
resolved. Moreover i have gone thru most of the previous post regarding this topic but didt help.
I even checked the URL Generator service too which is fine.
On one test system also where SPNego is configured we are getting same
401 error. On this system we disabled SPnego and Indexing started working
fine. When we reverted back the SPNego configuration for confirmation of
our observation we found that it again started to give 401 error.
Any help in this regard will be appreciated.
Regards,
Srinath Pillai
Edited by: Srinath Pillai on Sep 3, 2009 8:59 AM

Answer 1

Dear
Open System Administration--> System Configuration> Knowledge Management--> Content Management> Global Services (Mode : Advanced)> Index Management Service--> Check for Crawling Service User  it has to be index_service
If still you have problem than do let me know where is your Repository located are the documents are stored on Portal Server itself or it is stored on some external server...
What kind of repository you use CM Repository(Mode:DB,DBFS,FSDB) , File System Repository....e.t.c....
Regards
Akshit