TREX: indexing problem

Question

Hi,
I'm trying to configure TREX in our portal. I've created an index (search index) and I've assigned data to index (html files and pdf files).
When I test the indexing process in the TREX Monitor, I always see that some pdf files aren't indexed. I assign them to index again and again, but they aren't indexed. I get "Preparation Failed" for these documents and the indexing process doesn't continue (it seems that it stops).
What can it be the cause?
Thanks in advance,
Samantha.

Answer 1

Hi,
There is no need to create new repository. You can add that folder as "Data Source" to Index. Then all files and folders under that folder will automatically indexed.
Please follow the below steps.
1. Create a new Index.
2. Add folder (Whatever you created) as "Data Source" to index.
3. Save data source.
Now you can get all your documents indexed.
Here note one points. You will not get all the documents indexed immidiately. This will depend on your TREX load.
Other wise if you want it immediately flush the particular index.
1. Logon to portal as Administrator
2. Navigate to 'System Administrator' -> Monitoring -> Knowledge Management -> Cache Monitor
3. Note the System ID of you local system from combo box under System ID
4. Navigate to System Administration -> System Configuration -> Knowledge Management -> Content Management -> Global Service -> System Landscape Definations -> Systems -> Content Management System
5. Check that the same System ID Should be there. If not there please add it by clicking on button 'New'
6. Navigate to System Administration -> System Configuration -> Knowledge Management -> Content Management -> Global Service ->Scheduler Tasks -> Index Management Task Queue Reader
7. Open "IndexServiceTaskQueueReader" for editing
8. Add the same system ID under "System ID"
I think this will solve your problem
Regards,
Senthil kumar K.