TREX search failure for some pdf documents

Hi,
TREX search is not getting correct result for some pdf documents. It's not able read the content of some pdf documents. When we search with file name the search result is correct but we are getting "No document excerpt available" message in search result for this file name.
Let me know where might be the problem for those pdf docs.
Thanks

Hi Tatayya Marni,
1. Can you tell me whether the pdf documents are opening when you are selecting them?
2. This error comes mostly when you havent included this .extn file (.pdf in your case) to the portal.
3. Check whether this extn is their in your portal if not make it inclueded and then try making a new index and one new data source where your pdf is residing. Try for one Test.
You have to include the file extns in System Confi....UI Interface...
Hope this will resolve your issue.
Regards
Piyush Bhurangi

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