TREX search problem in collaboration room search

Hi,
I receive this error when I try to search from collaboration rooms:
Error during search occurred: com.sapportals.wcm.WcmException: multi-server search failed on some of the servers;error=2982,location=gruffi:31613;error=2982,location=gruffi:31643 (Errorcode 2975)
Search is performed using standard SAP iView: pcd:portal_content/com.sap.pct/Collaboration/iViews/com.sap.netweaver.coll.CMSearch
All the trex instances are green in trex monitor. Portal version is 7.0 SP15.
Any ideas how to fix that?
Regards,
Ladislav

Hi
i think the trex services in os is not started.
Please do the following:
1. Restart the TREX Service from the OS. In Windows go to Control Panel -> Administrative Tools -> Services. Look for TREX Instance XX
2. Check if the system process TREXIndexServer(.exe) runs. In Windows just open the Taskmanager and look for the process.
3. Go to the TREX log folder "\usr\sap\trex_61\trace". Check for errors in the file TrexIndexServer.XXXXX.XXX.trc
Regards,
vijay.

Similar Messages

Collaboration Room Search

Hello,
We are using NW04 and noticed that when the search results are displayed for document types such as .xls, .msg, .pdf we get the following message in the search results text:
SAP Enterprise Portal 6.0 iView is not compatible with your browser, operating system or device. Contact your system administrator.
Why are we getting this message? Any help would be most appreciated.
Thanks,
Kris

Hmm ... still struggling with search in collaboration rooms ...
I'm confused wich iView I should use, there are so many, all with other parameters. I've tried them all, but none of them is working, either giving an error or saying that no matches have been found, although I've created an index that pointed to the room_extension folder.
Any suggestions ?
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Abjuh

Problem with collaboration rooms

Hi all,
I have a prolem in collaboration rooms, After i create a room, i will get a link to enter the room. when i click on the link, i am able to enter the room but with an error saying
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Can anyone please help me why the error is??? and also what should be done for this.

Kavitha,
Users should be mapped to appropriate systems through a user name and password.
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Urgent problem: customizing collaboration room annoucement page

Hi all,
I am creating a project room template by modifying the Standard Project Room template delivered by SAP.
Here is what I want to do:
For the Announcement page that contains the Date Announcements (roomNews) iView and the Milestones iView, I want to make it such that only someone in the projectLead room role can edit them. Regular project members can only view the Date Annoucements and the Milestones but cannot create new news or milestones.
1) I guess the best way is to create copies of the iViews and remove the 'new' link from them. Any hints about how to go about doing this? I realize that the layout sets of the two iViews (called AppMilestoneExplorer and AppAnnouncementExplorer respectively) do not have any command groups in their Resource Renderers. The 'edit' link from the option tray of these iViews will open up to a new page containing either the AppAnnouncementExplorerEdit or the AppMilestoneExplorerEdit iViews (this is by default, from SAP). How can I see the connection between these two sets of iViews (the ones appended with 'Edit' and the ones without)? The Annoucement page only contains the iViews with the AppMilestoneExplorer and AppAnnouncementExplorer layout sets...
2) In order to remove the 'new' link, do I just go into the Link Command Group and remove the command from the command list itself? What are the difference between Resource, Folder, and Link Command groups?
3) I am to create two iViews (one with the corresponding command in the layout intact and one modified), assign each of them to different pages and then furthermore assign the projectLead role to one page and the regular member role to the other. However, how is it possible to make the two pages in 'sync' to one and other. For instance, if the projectLead creates a new annoucement in his own annoucement page, then the regular members should be able to see this annoucement updated on theirs. Does this has something to do with setting up an extension in the template, relating to the two iViews together (ie. by having the two iViews pointing to the same extension)? Anyone can elaborate on this? (I am just making an eduated guess)
Thanks, urgent problems, points will be awarded generously
Charles

Hi sweta,
It is known issue and recently I have the same problem ;). You must add suitable permission for end user to the iView: portal_content/com.sap.pct/Collaboration/iViews/com.sap.netweaver.coll.CMSearch. It is placed here: Portal Content->Content Provided by SAP->Collaboration->iViews->CM Search. For me it seems to be a bug, because template worksets which you are using for your room doesn't contain this iView. I've opened OSS request and they suggested changing permissions. I've also asked for some explanation why wrong search iView is used inside room worksets but I am still waiting for replay.
Best Regards,
Michal M.

ToolArea iView in Collaboration Rooms

Hi, I try to use a ToolArea iView as the room-search-iView in Collaboration Rooms.
The reason is, that this iView opens it's search results in a new window.
Is it possible to configure a special index for this iView to be searched? I didn't find the option.
Do you think it is possible to use the ToolArea iView in this case?
Thanks for any reply
Sandra

Hi Sandra,
in principle yes.
First of all you need a copy of the ToolArea iView.
Dan appropriate Search Option Set that restricts the search to your index or folder.
System Administration -> System Configuration
-> (Navigation Panel) Knowledge Management -> Content Management -> User Interface (Show Advanced) -> Search -> Search Option Set
This can be configured within the specific search URLs (Search and Advanced Search) of your ToolArea iView copy.
Add
&SearchPluginName=MySearchOptionSet
Regards Matthias Röbig-Landau
PS: Please provide points in case.

E-recruiting TREX search problem

Hi all,
I am experiencing a problem when searching from e-recruiting. Everything appears to be set up ok. Documents are being correctly indexed and all RFC connections are ok. Job RCF_PERIODICAL_SERVICES runs successfully.
When I do a test search from SKPR07 it only returns results if a space is entered between each letter of the search word. For example, if I search for the word 'skill' I get no results found but if I enter 's k i l l' it does return results.
A bigger problem is that no search results are returned from the user interface both for the external candidate and the internal recruiter.
As I say everything is being indexed correctly and I get successful results when performing a test search and a test index from the index category tab of the Search Server relation Monitor (transaction srmo).
Has anyone encountered this before or have any suggestions as to how this can be resolved?
Thanks in advance.
Jim

I got a response from OSS on this so it is now resolved.

Basic questions on Collaboration Rooms,TREX and Federated portal

Hi All,
I have some basic doubts related to above topics.
1.In a particular collaboration room,Room admin role check box is disabled(greyed out),that means we can not add anybody as admin.other room roles like member and member admin are ok.How can I again make it enabled again?
2.In room administration under content admin->collaboration content->I can filter out the rooms available ,by giving appropriate filter search.But TREX is not installed with portal.Does this search uses TREX?
3.What is basic definition of federated portal?Is it something to do with the remote interaction of one portal with other?that means one portal iviews and other objects can be accessed through another portal.Is it True?
Thanks in Advance,points are guaranteed
Rani A

Hi,
1. This should only be the case if the user that looks at the room roles is not an administrator in the room. An administrator should be able to givte this role to other users
2. This search can wor with TREX but it is not necessary. Please have a look at this: http://help.sap.com/saphelp_nw2004s/helpdata/en/ff/1a9442062bcd6ae10000000a155106/frameset.htm
3. Please read through this http://help.sap.com/saphelp_nw2004s/helpdata/en/67/7e70424edcc553e10000000a1550b0/frameset.htm. It will give some basic introduction to FPN. The re are differen scenarios how to use. In priniciple, a portal can be a producer or a consumer of content or both
Kind reagrds
Karin

Searching problems when implementing my own repository manager

Hi there,
i've serious problems to get the search fuctionality for my own repository manager running. I'm using the 'new', Netweaver-based api.
Always if I'm launching a search I receive a ClassNotFoundException in the follwing context:
#1.5#172.16.17.102:7CF6B6:FF73BDDB07:-36E7#1097161124650#com.sapportals.wcm.WcmException#irj#com.sapportals.wcm.WcmException.WcmException(118)#System#0#####System_Thread_37##0#0#Error##Plain###invalid manager class: com.sapportals.wcm.repository.runtime.ManagerAdapter java.lang.ClassCastException: invalid manager class: com.sapportals.wcm.repository.runtime.ManagerAdapter
 at com.sapportals.wcm.repository.RMAdapter.<init>(RMAdapter.java:48)
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 at com.sapportals.wcm.repository.runtime.CmSystem.getResources(CmSystem.java:356)
 at com.sapportals.wcm.repository.runtime.CmAdapter.getResources(CmAdapter.java:153)
 at com.sapportals.wcm.service.indexmanagement.retrieval.trex.TrexSearchIndexCollection.getSearchResults(TrexSearchIndexCollection.java:1126)
 at com.sapportals.wcm.service.indexmanagement.retrieval.search.SearchSession.getSearchResults(SearchSession.java:293)
 at com.sapportals.wcm.service.indexmanagement.retrieval.search.FederatedSearchSession.getSearchResults(FederatedSearchSession.java:111)
 at com.sapportals.wcm.rendering.collection.SearchRendererStatus.refresh(SearchRendererStatus.java:180)
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 at com.sapportals.wcm.rendering.collection.LightCollectionRenderer.renderAll(LightCollectionRenderer.java:498)
 at com.sapportals.wcm.rendering.control.cm.NeutralControl.render(NeutralControl.java:141)
 at com.sapportals.wcm.rendering.layout.cm.SimpleLayoutController.render(SimpleLayoutController.java:39)
 at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1229)
 at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:41)
 at com.sapportals.wdf.stack.Pane.render(Pane.java:153)
 at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
 at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:64)
 at com.sapportals.wdf.stack.Pane.render(Pane.java:156)
 at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
 at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:64)
 at com.sapportals.wdf.stack.Pane.render(Pane.java:156)
 at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
 at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:64)
 at com.sapportals.wdf.stack.Pane.render(Pane.java:156)
 at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
 at com.sapportals.wdf.ControllerDynPage.executeEvent(ControllerDynPage.java:338)
 at com.sapportals.wdf.BaseDynPage.onWdfEvent(BaseDynPage.java:132)
 at java.lang.reflect.Method.invoke(Native Method)
 at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:172)
 at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:101)
 at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:64)
 at com.sapportals.htmlb.page.PageProcessorServlet.doPost(PageProcessorServlet.java:25)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:81)
 at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:280)
 at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
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 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:195)
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 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:209)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:532)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:415)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:147)
 at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:789)
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 at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:305)
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 at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1133)
 at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)
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 at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:132)
I'm using EP 6.0 SP2 directly installed from the CD
#51 020 549 without explicit installation of any patch or hotfix; the portal itself shows the version number 6.0.2.0.0 (implementation version 6.2.0.0.200310100950).
I switched on logging but I never reached the INamespaceManager's methods isQueryPropertyNameUnderstood() or getQueryBuilder().
So I figure that this might a problem of my (too old?) unpatched version of EP6????
What can I do to get the serach func running?
Thanks for your support,
Daniel

Hi Karsten,
thanks for your annotation.
Does it mean that I HAVE TO apply at least Patch 4
to get the search working or SHOULD I apply the patch to be up-to-date and look for an error in my code???
Thanx a lot,
best regards,
Daniel

The problem is with Google search in FF 5.0.

The problem is with Google search in FF 5.0. Everything was fine until I upgraded to FF 5.0. Now, I enter a text and search, I get results, no problem so far. Then, I want to edit the search text slightly to fine tune, so I click in the search bar, that is it, the original search text that was still there in the bar just disappears. I tried this with IE, it works fine, problem is only with FF. Any suggestions?

The Operator said i go to the "premium" site, on which a sepparate billing of traffic,several times more expensive than usual. it happens only when i use google search in safari. When i open the same site in the browser without using google search, traffic is billed according to tariff

Numbers search problem

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Thanks for your help in solving my problem in Numbers.

I have Numbers 08, OX, the search works some of the time but will suddenly quit. The other day I was searching books by a certain author, to compare to a list of her books, trying to figure out which ones I had not read. (yes, I keep a log of the books I have read). For instance, I had searched & found a book, then searched for another, no find. Yet, when I looked at the one before, I see the one I searched for a few lines below. I tried other searches that should have landed on books but nothing happened. I quit Numbers & then checked it again, nada. It is working today...did it just need a reboot of Mac? I really can't imagine software that requires that. Oh yes, there were about 30 books that I searched.
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I've already done it.
Do you think this will help?
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Hi,
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Content search problem

Hi all
I am having some problems with the content search. Please help me with this:
In iFS, a new document type "MWORLDTYPE" (sub type of DOCUMENT class) is created. I am using SimpleXmlParser to load xml files and convert them into mworldType documents. After parsing all loaded xml documents are seen as mworldType documents. My task is to do Attribute+content search.
I used the below code to do content search. Though one of my xml (mworldType) documents contain the text for which I am searching, I am getting zero results.
Used the below statement to run the file:
java ExtendedContentSearchXml name
Attached please see the following documents: 1. source code, 2. sample xml instance.
source code
// $Header$
// Copyright (c) 2000 Oracle Corporation
public class ExtendedContentSearchXml extends BaseTestHarness
private String phrase ;
* Constructor
* Please complete the missing tags for ContentSearch
* @param
* @return
* @throws
* @pre
* @post
public ExtendedContentSearchXml()
* Please complete the missing tags for doSomething
* @param
* @return
* @throws
* @pre
* @post
public void doSomething( LibrarySession ifs )
throws IfsException
ifs.setAdministrationMode(true);
//SearchSpecification searchSpecification = buildSearch( Document.CLASS_NAME, "doc", phrase );
SearchSpecification searchSpecification = buildSearch( "MWORLDTYPE", "mworldType", phrase );
Search search = new Search( ifs, searchSpecification );
search.open();
SearchResultObject [] results = search.getItems();
search.close();
if( results != null )
System.out.println("The number of object founds are " + results.length);
for( int i = 0; i < results.length; i++ )
SearchResultObject sro = results [ i ];
Document doc = ( Document ) sro.getLibraryObject( Document.CLASS_NAME );
System.out.println( "Document : " + doc.getName() + ", path =" doc.getAnyFolderPath() " Score (query1) = " + sro.getScore("query1"));
doc.filterContent( false );
BufferedReader reader = new BufferedReader( doc.getFilteredContent() );
try
for( String nextLine = reader.readLine();
nextLine != null;
nextLine = reader.readLine() )
//System.out.println( nextLine );
catch( IOException ioe )
throw new IfsException( 9999, ioe );
else
System.out.println("No Results Found");
public void setPhrase(String str) {
phrase = str;
* Please complete the missing tags for buildSearch
* @param
* @return
* @throws
* @pre
* @post
public SearchSpecification buildSearch( String className, String fileExtension, String phrase )
throws IfsException
// Document.DescriptionAttribute contains 'phrase';
AttributeQualification aq1 = new AttributeQualification();
//aq1.setAttribute( Document.CLASS_NAME, PublicObject.NAME_ATTRIBUTE );
aq1.setAttribute( "MWORLDTYPE", PublicObject.NAME_ATTRIBUTE );
aq1.setOperatorType( AttributeQualification.LIKE );
aq1.setCaseIgnored( true );
//aq1.setValue( "%doc" );
aq1.setValue( "%mworldType" );
// Document.ContentObject = ContentObject.ID
JoinQualification jq1 = new JoinQualification();
jq1.setLeftAttribute( className, Document.CONTENTOBJECT_ATTRIBUTE );
jq1.setRightAttribute( ContentObject.CLASS_NAME, null );
// Combine the Attribute and Join Qualifications
SearchClause searchClause = new SearchClause( aq1, jq1, SearchClause.AND );
// Create the Content Query 'Document Body contains phrase...' and add it in.
String queryName = "query1";
ContextQualification contentClause = new ContextQualification();
contentClause.setQuery( phrase );
contentClause.setName( queryName );
System.out.println("Search phrase =" + phrase);
searchClause = new SearchClause( searchClause, contentClause, SearchClause.AND );
// Add in the FreeForm Search....
//FreeFormQualification fq1 = new FreeFormQualification();
//fq1.setSqlExpression("contains(description,'script',2) > 0");
//searchClause = new SearchClause( searchClause, fq1, SearchClause.AND);
// Set up th e Search Class Spec.
SearchClassSpecification scs = new SearchClassSpecification();
// Add in the Class for the Where Clause
String [] searchClasses = new String []
className, "DOCUMENT",
ContentObject.CLASS_NAME
scs.addSearchClasses( searchClasses );
// Add in the Class for the Select Clause
scs.addResultClass( className );
// Define the Order by Clause
// The List of Classes for the Order Clause
String [] classNames = new String []
ContentObject.CLASS_NAME
// The List of Attibutes for the Order Clause.
String [] attributes = new String []
ContextQualification.ORDER_PREFIX + "." + queryName
// The Ordering for the Attributes in the Order Clause
boolean [] sortOrder = new boolean []
false
SearchSortSpecification sss = new SearchSortSpecification( classNames, attributes, sortOrder );
// AttributeSearchSpecification searchSpec = new AttributeSearchSpecification();
ContextSearchSpecification searchSpec = new ContextSearchSpecification();
searchSpec.setContextClassname( ContentObject.CLASS_NAME );
// Set the SELECT statement and FROM statement of the search
searchSpec.setSearchClassSpecification( scs );
// Set the WHERE clause of the Search
searchSpec.setSearchQualification( searchClause );
// Set the ORDER by clause of the search
searchSpec.setSearchSortSpecification( sss );
return searchSpec;
* main
* @param args
* Please complete the missing tags for main
* @return
* @throws
* @pre
* @post
public static void main( String [] args )
ExtendedContentSearchXml contentSearch = new ExtendedContentSearchXml();
contentSearch.setPhrase(args[0]);
contentSearch.run();
xml instance
<?xml version="1.0" standalone="yes"?>
<mworldType>
<name> mworld_1.mworldType</name>
<Category1>Administration</Category1>
<sub_category1>General_1</sub_category1>
<topic>Office Protocol_1</topic>
<format_type>Other</format_type>
<language>US English</language>
<submit_company>AMA</submit_company>
<submit_name>Ken Sickles</submit_name>
<submit_date format="mm-dd-yyyy">01-29-2001</submit_date>
<posted_date format="mm-dd-yyyy">01-29-2001</posted_date>
<posted_by>Ken Sickles</posted_by>
<access_level>All</access_level>
<rb_metadata> no meta data </rb_metadata>
<blurb> this is blurb </blurb>
<content_url>www.mworld_1.com </content_url>
<content>My name is Sridevi. This is the content of mworld_1 xml document </content>
</mworldType>
Thank you
Sridevi.
null

Either run ctxsrv on the database machine or do the following using SQL*Plus (logged in as the ifs schema):
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The Problem was not Adobe Reader!
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OL2010:Search Problems after install KB2956128

Hi,
We have Outlook 2010 with Exchange 2010. After installing the latest Patches for Outlook (KB2956128) we had problems with the search. We couldn't search (Advances search) in shared calendar.
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After unistalling this patch the search works fine. Has someone the same problem with this patch?
Thanks
florian

So glad I found this. A couple PC's in our environment that are setup to test the latest updates had OCS crash every 2 or 3 min after installing updates from the February patch release. Both PCs are running Office 2010 x32 with OCS 2007 R2.
Here is the crash message:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:
communicator.exe
Application Version:
3.5.6907.268
Application Timestamp:                     5165ca9aFault
Module Name:                          MSVCR90.dll
Fault Module Version:                        9.0.30729.6161
Fault Module Timestamp:                  4dace5b9
Exception Code:
c0000005Exception
Offset:                                0003b4a8OS
Version:                                          6.1.7601.2.1.0.256.48Locale
ID:
1033
Additional information about the problem:LCID:
1033
Was able to at least control the crashes using this tip I found here:
OCS client crash fix
"Method one: Configure PIM to sync with None or Windows Address Book
Office Communicator does not crash if you set the PIM to sync with None or Windows Address Book. However, Communicator operates with limited Outlook Integration.
1. Start Office Communicator.
2. On the green button menu, click Options, and then click Personal.
3. In the Personal information manager list, click either None or Windows Address Book."
Unfortunately, my search function was still broken. Began to dig around on this and while I found no Office Communicator patches released and installed from the February patch Tuesday, I found it odd that KB2956128 was actually listed as
being installed twice on both affected machines.
After I removed both instances of KB2956128 and set the OCS Personal Information Manager back to "Microsoft Office Outlook (Contacts, ...." it has been running without any crash for 30 min now.
HOWEVER, I still don't have the search function in OCS after having removed KB2956128, but glad it is not crashing every 2 min.

TREX search problem in collaboration room search

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