Trial Captivate 7 doesn't load after install

Running Windows 7
Install seems to have run correctly. When I launch the program, it gets hung up on the splash screen and never opens.
Error message:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:    AppHangB1
Application Name:    AdobeCaptivate.exe
Application Version:    7.0.1.237
Application Timestamp:    5288ee39
Hang Signature:    31b6
Hang Type:    0
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Hang Signature 1:    31b6aea5d745f21961e5da154a8428f4
Additional Hang Signature 2:    c700
Additional Hang Signature 3:    c7003c6780bbe73dcdb2cfd3890b3e40
Additional Hang Signature 4:    31b6
Additional Hang Signature 5:    31b6aea5d745f21961e5da154a8428f4
Additional Hang Signature 6:    c700
Additional Hang Signature 7:    c7003c6780bbe73dcdb2cfd3890b3e40

You'll need to give more details than this:
Home computer or corporate network?
If corporate, are you using roaming profiles or virtual My Documents folders?
What version of windows OS?
Launching the app with Run As Administrator?

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