Trial download button not working

tryin to down load trial version for the adobe acrobat x pro when I click on the down load button nothing happens

Works fine for me; did you sign in to your Adobe account?
Try again https://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Message was edited by: Pat Willener - updated link URL.

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I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Adobe premiere elements trial download link not working

can anyone download the trial version? the golden yellow download button is frozen whenever I try to download premiere elements,
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us

actually, note to other downloaders, when this screen below pops up,
click the link at the top of the pop up downloader to install Akamai downloader,reads : dont see the installer? try reopening it ( you click that link in the download pop up
I was only able to download 252mb of a 1.2 gig file, then had to restart the download the next day because I had used the direct links for file 1 and 2 at the bottom of that initial pop up as can be seen by the two download windows to its right, if you need to resume your download because of lost internet connection or time reasons you`ll have to start again,,
however once akamai has installed automatically, or you downloaded and installed manually, you`ll get this download window when you attempt downloading premiere elements 8 (or any other adobe software).
once the download is complete a golden yellow tab will read "install now" in the akamai downloader window,
unfortunately for me I received the following error on installation, even if trying to install to different folder I get the same error,
trying to manually open the file gets me this error
so far this has been a breeze,
using win7 64bit. quadcore. HP pavillion laptop. shouldn`t matter

Download button not working on-line in either Safari or Firefox

Need assistance. It is converting my file online but not allowing me to download it. I hit the download button and it is nowhere to be found in my download folder or anywhere else on my computer. Was working fine just a few days ago and now not working. Please help.

Hi Trevor,
I would recommend you to try clearing the cache and cookies of the browser, and then try again.
If that doesn't help, Try using Chrome Browser.
Please let me know if it works for you.
Rahul Tyagi

Download button not working in safari

Hi there,
Can u pls check the download button and tell me what I can do
for it to work properly in safari? In opera it is fine , but in
safari if u click it opens a garbled message.
http://www.roulasorour.com/drawings_mov.html
many thanks

Hi Trevor,
I would recommend you to try clearing the cache and cookies of the browser, and then try again.
If that doesn't help, Try using Chrome Browser.
Please let me know if it works for you.
Rahul Tyagi

Download Button not Working in version 27

I have several (4) computers with Firefox 27 and a download button that does nothing when I click it. It show a drop down balloon that shows recent downloads/current downloads or "Show All Downloads"
When I download/save a file I can see the button graphic change and the file downloads but still clicking the button doesn't do anything. it doesn't drop down the downloads like it should.
I have tried re-install and resetting and deleting localstore.
These are all windows 7 machines running on accounts with only user privledges, not admin.

Any Help?

Download Button not working

The Download button on the Download page just reloads the same Download page...
How can I fix this?!

Additionally in case of further issues you may try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
Note: Kindly follow the very important instructions before download.
Regards,
Romit Sinha

App download buttons not working.

iPhone 3GS.
Whenever I go into a specific app in the app store, none of the buttons work properly.
1) clicking on the price no longer downloads the app,
2) the ratings button does nothing,
3) the 'tell a friend' and 'git this app' buttons jump back to the top of the app window,
4) pictures usually don't show up. They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up (see pic),
5) the 'app support' button still goes to the developer's website.
6) the 'top in-app purchases' banner is just text now.
Has anyone experienced this?

Have you tried shutting down the apps running in the background or restarting your phone? If you have too many apps sitting in the background you may not have enough memory to display all the App Store Buttons.
Shut down all multitasking apps
1. Double press the home button to display the multitasking drawer
2. Tap and hold any app icon until it wiggles and displays the x button overlay
3. Tap the x buttons to shut all the apps in the drawer down
4. Press the home button to close the drawer
Reset / Restart the Phone
1. Press and hold BOTH the Power and Home buttons at the same time
2. Wait for the Slide to Shut Down screen to appear AND disappear
3. Continue holding both buttons down until the silver apple logo appears
4. Release both buttons and wait for the phone to restart
Check out the App Store and see if the problem has cleared up.
Hope this helps.

Digital Download button not working.

Hi,
I purchased a video game from the online bestbuy store and got it on the digital download option. I received the confirmation of it in my library and downloaded the 3rd party downloader to help with the download. So after that was done I went to download and the button does nothing for me. When I press the button it goes from a hand to a cursor for about 5 seconds and then goes back to the hand icon and then nothing happens.
Things I've done to correct it wiht no luck.
- Tried a diffferent browser.
- Cleared all cookies.
- Reset Password.
I cant think of much else to do so any help would be appreciated.
Thanks.

Hello grandpooba6682,
Thanks for your digital download order! I'm sure you'll love that title just as soon as you can get it downloaded. Sorry that has been an issue so far, but I'll be happy to look into it.
It is possible there is something keeping the link from working on this end so I will see what we can do, but I'll also send you a private message with some information that may work for you in a more expedient manner. Please watch for the message shortly. To check your private messages, while logged into the forum click on the envelope in the upper right page corner.
Thanks again,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Icloud download button not working.

I imported a book on cd to my computer and now I cannot download from the cloud? It doesn't recognize it's in my local library. I see the icon that says I can download from the cloud but when I click it nothing happens. It won't play.

Thanks! I did and now it works. Thanks for you reply.

Download button not working in cloud?

I have just uninstalled all my adobe programs to reinstall them into my D drive. However, I am unable to download any thing as the download buttond does nothing when I press it. What have i done wrong?

amicawhincop,
Can you please confrim from what website are you downloading the product ?? And what browser are you using to open the website ?
Regards,
Kartikay Sharma

Re: Digital library download button not working

Hello,
I have the exact same issue regarding my Adobe download. I have done the same updates and resets with no successful results. I also tried using 2 separate computers and 3 different browers on each. Were you able to find a solution to this issue? Any help is deeply appreciated as this is frustrating process.
Thank you

Hi gt4825,
It sounds like you have done the appropriate troubleshooting on your side of things, and hopefully I can get this resolved for you. I am sorry getting this download has been this difficult for you.
I would like to try and reset your password to your BestBuy.com account from our side, as that sometimes resolves these issues. Could you send me a private message with the email address associated with your BestBuy.com account? To send me a private message click on the link in my signature.
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Trial serial number not working

Hi all,
any one with the same problem? This is on a german system.
Best
Ralf

I am in Canada and heard about the trial offer
yesterday. I can't find a trial download button that
will actually download the program. I keep getting
stuck on a page that asks for my personal information
but that page doesn't have a button to click to
download the program.
Does anyone know what I am doing wrong?? Does anyone
have a link to the correct page (if I am in the wrong
area as I have looked everywhere!)
Thanks,
kayjh
Was the same for me. This is actually because the field where you put in your personal information is no scrollable window. Mark the text with the additional information at the bottom of this white screen with the mouse and pull it further down. This "scrolls" the window down and revels the download button. This solved it for me.
But still the serial number is not working for me.
Ralf

HT4972 the apps weve downloaded are not working. please help, extremely frustrated with our ipod 4

the apps we have downloaded are not working, please help, extremely frustrated with our ipod 4

See my previous reply for for the apps closing.
For the wifi problem:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect OK before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Power button not working with 7.1 update

Power button not working with 7.1 update

I take it your phone was still under warranty then?!
Unfortunately I was not so lucky, and my experience was rather poor service-wise. They're called Apple Geniuses but I beg to differ...
I'm not sure where in the world you are located, but my "experience" involved visiting the Leeds store and confusing everyone with this issue. I can tell you, just by the looks on their faces, they had never been faced with this problem before!
I suggested my phone was rolled back to the version it was previously to establish whether this was the underlying issue. I was asked whether my phone had been backed up and as it had the "genius" proceeded to restore the phone "as it came out of the factory" to quote him.
When this was completed the phone was still doing the same thing and I was advised "the software update must have highlighted a hardware issue." I was told it would have to be physically repaired and was told to have this done by a third party as Apple would charge approximately £160. Incidentally, I work in IT and repair PC's, laptops and mobile devices for a living and made a point of raising that a sleep/wake button ribbon cable for an iPhone 4S can be bought on eBay for as little as £3.00...if indeed it does need replacing, which I suspect it does not.
Anyway, so now I was left with a phone for the rest of the day which was blank and still the problem remained. On the train, on the way home, you can then imagine my disbelief when I actually took the time to look at my phone's configuration and realised that iOS version 7.1 was still installed, so obviously the issue would still remain. So the visit to the "genius bar" was a complete waste of time as I'm still in the very same position, and I still blame the 7.1 update for this...let's home 7.2 is released very shortly and this solves the issue...
I have downloaded the package to roll the version back to 7.0 but I'm a little reluctant to carry this out yet as I would expect Apple to so the issue they have caused. This is NOT hardware related but software.
I seriously think Android is calling me...

Trial download button not working

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