Trial Expired - NO ACCESS NO LOGIN PURCHASE APP - have a 1 year individual subscription

Hello . . . anyone out there?
I have a one year individual subscription for $49.99, when launching any of Adobe apps it keeps asking me to purchase the software and that my trial version has expired!!!! 00 Days left on trial version - can continue using app by purchasing software??
When "join now" clicked, it asks me to purchase the software, which I have already done . . . This is frustrating, as it has taken up 2 hours of my time to try and figure out how to login, going through FAQ's and more . . . PLEASE CAN SOMEONE ASSIST . . . tried calling but no luck.

http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Trial Expired - NO ACCESS NO LOGIN PURCHASE APP - have a 1 year individual subscription

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