Trial expired same day I downloaded it

I downloaded a trial copy of Acrobat XI - the first time I open it I get a message that the Trial has expired

While it might not be determinable why it happened, there is not likely anything that can be done.   See the following for additional info...
Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

Similar Messages

  • Adobe Pro trial expires same day as installed

    Hi,
    I downloaded and installed the Adobe Pro 30 day trial today but when I started it it says that the trial period has expired.
    Whats the problem.
    Regards
    Steve

    Adobe people sometimes visit the forum, but this isn't a route to tech support. That said, tech support isn't available for the free trial so far as I know... I've never seen any Adobe response indicating anything different than I said, but it's possible there have been private replies.

  • Free trial expired same day as installed?

    I am a bit frustrated as I installed a free 30 day trial today and when I went to use it, was told my 30 day trial has expired. Is this a bait and switch?

    Hi Joan Coster,
    If the trial version indicates as being expired then it has expired. There is no way to extend the trial.
    You can find more details at Adobe trial software expired early -http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.

  • Lightroom 4-trial expired the day I installed

    I downloaded a trial of lightroom 4 today on my mac running V 10.6.8. I installed and it told me to either login or create an adobe account, I created an account and started running lightroom.
    I uploaded a couple hundred pictures from an SD card and noticed that nothing was showing up on my film strip, and therefore I couldn't use the develop area (although I did get there once, but I can't remember how). I googled a bit and someone said they had a similar problem and restarting lightroom did the trick. So I shut down lightroom, restarted it, and it brought me back to the original 'liscense or try' window but told me my trial had 0 days left and if I wanted to keep using it I had to enter a serial number.
    I've spent about 2 hours calling adobe, being transfered, having my calls dropped, and now customer service is closed. So I thought you guys might be able to help me?
    Also, I moved lightroom to the trash, emptied it, and reinstalled but I'm still getting the same '0 days left' message.
    TIA!

    Can anyone tell me what's happened?
    Yes.  En doesn't function as a trial version due to MPEG licensing issues.
    -Jeff

  • Freehand trial expired on day 1

    hi, i downloaded freehand 30day trial this morning. i didn't
    use it staight away but the download and installation had fully
    finished. i went to try and use it this evening and it says my free
    trial period has expired. i tryed to ring the customer service but
    couldn't get thru to any tech support people. and ideas?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Trial Expired - Have never downloaded it before on this computer, and it keeps saying that it has expired. Any reason why?

    I have never downloaded Adobe CC or any other program on my laptop before, and I want to try out Adobe After Effects before I possibly buy it, but each time I try to download the trial, it says trial expired, right after opening/downloading. If anyone has any ideas or help, that would be great.
    Thanks,
    Colin

    Adobe trial software expired early
    Mylenium

  • I purchased on the 10th January this year, the  yearly CC and Lightroom download. The CC downloaded as a 30 day trial. The Lr will not download, the message I get is 'trial expired'. (I downloaded this last year for the 30 dayfree trial).  I have uninstal

    I purchased on the 10/01/15 the yearly CC and Lightroom download. The CC installed but only as a 30 day trial. I had previously trialled the Lr app, which had expired, yet this would not download as at the end of downloading, the message said 'trial expired' and the only option was to 'buy'/  (which I have on the 12 monthly payment plan).  I used the name 'Benjoe9903' on a question a day ago, but cannot access this.  How do I find where this is.. I am  new to this kind on discussion and am getting really frustrated.  Please help

    Verify that you signed in to the CC desktop app with the same Adobe ID you used to set up the subscription. If you haven't signed in, or if you signed in with a different Adobe ID, your installed software will not be associated with your subscription and you will get exactly the kinds of message you describe.

  • Downloaded Photoshop trial a few days ago but it has expired already.

    I downloaded the photoshop extended trial a few days ago, but when I run it, it says it has expired already. The weird thing is that when I try to redownload photoshop using the adobe download assistant, it says in the top right corner that I have 30 days left.
    When I originally went to downloaded the photoshop trial, I was in this page where it gave two options: Download now or join and download now. I chose join and download now.

    Nothing you can do:
    Adobe trial software expired early
    Mylenium

  • My Acrobat XI Pro 20 day trial expired --- in one day!  Help?

    I pulled the Acrobat XI Pro trial down, used it once [today], closed it, opened it [same day] - I am told my 30 day trial has expired!  Help?

    Hi JMW3974,
    Please refer this KB doc link mentioned below:
    Adobe trial software expired early
    Regards,
    Anubha

  • Just downloaded trial then it says my trial expired?

    I just downloaded XI pro trial but when I launched it says trial expired? I did thistwice. Is this 30 day trial a joke?

    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • Dreamweaver trial expired after 2 Days

    Hi!
    I had the wrong Date and Time on my New PC so I did change the Date and Time after installing the Adobe Creative Cloud Trial. After that I've tried to open Dreamweaver but it told me that the trial expired. Can somebody help me with this issue please? I bought the new PC almost -only- for the creative cloud but I first want to test if every program is running like I want it to.

    Okay, they say if the System Clock was changed the Trial expired. So I guess there is nothing I can do to get the other 28 Days of the Trial. I didn't install anything on this PC before. Like I said its a brand new PC. But why are all other Adobe applications which I've downloaded from the Creative Cloud Trial still running? Hope this don't happen when I'm purchasing the Creative Cloud...
    Anyway, if checked Dreamweaver for 2 Days and it seems nice so I'm looking forward to purchase.
    Thanks for your replay.

  • I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

    I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

    Moving this discussion to the Adobe Creative Cloud forum.
    Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

  • My Adobe X! trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my

    My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.

    uninstall your acrobat XI.
    if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop

  • Bought a 3 mth subscription card for Photoshop CS6 because my 30 day trial expired & won't work?

    So I bouth a 3 month subscription card for Adobe Photoshop CS6 because my 30 day trial expired.  I followed all the onscreen instructions and it accepted my activation code but when I go to open the Photoshop previously installed it says my 30 day trial has expired...... can anyone help?

    Hi Intertribalvisions,
    Did you get it working? I looked at any subscriptions you had associated with the email address you use here on the forums. I saw Illustrator CS6 but not Photoshop CS6, not sure if that is related.
    -Dave

  • Im trying to download photoshop and it is coming up with trial expired

    i have downloaded creative cloud. trying to download photoshop cc and it says trial expired. help!

    Mohammeda65253643 if you wish to continue evaluating Photoshop CC then I would recommend continuing the evaluation on another computer.  You can find additional details at Adobe trial software expired early.

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