Trial Has Expired

I cannot access the Photo Editor feature in PSE 12.  There is a message stating that "Your trial has expired, buy now."  I installed my PSE from a CD for windows onto a brand new HP 110-014 computer with Windows 8 OS.  I entered the serial number and registered it with Adobe as well.  I have uninstalled and reinstalled at least three times in hopes of curing the issue.  So far no sucess.  Each time that I reinstalled I reentered the serial number.  Could really use some help, please.

Can you get in to Editor at all?  If you can then try going to:
Help >> Complete/Update Adobe ID Profile
Make sure the Internet is on when you are doing this so that Adobe can register their authorization code in the Windows Registry.  With PSE12, it is a requirement to have Internet at least once when registering the product.
If you can't get into Editor at all then you will need to contact the Above staff by going to this link:
<http://helpx.adobe.com/uk/contact.html>
There is a chat button at the bottom of the screen when you have selected your product and gone for Serial number and Activation problems.

Similar Messages

  • I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

    I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.
    Acrobate downloaded successfully.  no problem there.  but it won't open.  only gives me the error message that trial has expired and do I want to buy it.  i already bought it so...  i'm stuck.  I have tried shutting everything down and starting again (twice) still the same error.  tried re-downloading. no help.  any ideas?

    Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

  • Creative Cloud subscription, "your trial has expired."

    I have been a Creative Cloud subscriber for more than a year, yet each time I start up an application I am told, "your trial has expired." Each time for each application it seems I must "click license this software" and then go through the log in process before I go to work.
    Why? This is really frustrating!

    guywclinch wrote:
    Eshant_Jinda,
    The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
    Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
    I'l appreciate any help you can give. Thank you.
    - Guy
    guywclinch wrote:
    Eshant_Jinda,
    The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
    Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
    I'l appreciate any help you can give. Thank you.
    - Guy
    guywclinch wrote:
    Eshant_Jinda,
    The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
    Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
    I'l appreciate any help you can give. Thank you.
    - Guy
    guywclinch wrote:
    Eshant_Jinda,
    The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
    Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
    I'l appreciate any help you can give. Thank you.
    - Guy
    guywclinch wrote:
    Eshant_Jinda,
    The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
    Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
    I'l appreciate any help you can give. Thank you.
    - Guy
    And here we go again. Except today we are stuck in an endless loop as the validation screen keeps appearing for 20 seconds and then going away.

  • How to resolve "Your Trial Has Expired" message when launching InDesign CS6

    Hello, just joined the Creative Cloud via the "Free" option.  The Adobe Application Manager downloaded and installed after which I was presented the list of Adobe Products which I could "Try" for the 30-day trial period.  After installing InDesign CS6 for trial, I'm getting a "Your Trial has Expired" message when I launch InDesign C6.
    My PC environment is: Windows 7 Pro - SP1 (x64 bit)
    I do have Adobe Acrobat X installed (with Enfocus PitStop v10 plugin)
    Any thoughts as to what is causing this error??
    How do I resolve it??

    Hi MickyRatz,
    If the trial version indicates as being expired then it has expired. There is no way to extend the trial.
    You can find more details at Adobe trial software expired early -http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.

  • I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

    I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

    Rave,
    I have the same problem.  It says trial is expired, so I select the "sign in now" button.  After sign in, it comes up with a place to enter a serial number.  The only two other options are "back" and "next". 
    -Radfuehrer

  • My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

    My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
    If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

    Adobe does not sell older versions of their software.  If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

  • Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

    I have a valid monthly subscription to photoshop/Lightroom.
    I keep getting this message when launching photoshop cc.  Lightroom works fine. 
    I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted. 
    I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu.  It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key.  I was NEVER given a license key so what gives?
    What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
    OS: Mac OSX 10.9.2
    Please help......
    Thanks
    Ryan

    There are no billing issues, I have checked it.
    Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
    Please let me know if it is asking for serial number when you are trying to activate the CC.
    Do refer to: http://forums.adobe.com/message/6288501
    In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
    Regards
    Rajshree

  • I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

    I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

    Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Then launch CC apps which is asking for serial number and check.
    Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
    1) Right click on the Finder icon on dock and select "Go-To Folder" option.
    2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
    /etc
    3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
    4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
    5)Copy and paste the Hosts file back to "Etc" folder.
    When asked Authenticate with your Mac password.
    Make sure to select "Replace" option when prompted.
    Then launch CC apps which is asking for serial number and check.

  • Why do I get a Trial has expired pop up?

    Why do I get a Trial has expired pop up?

    Hi bonovoxu2,
    Along with the trial expired prompt do you see any option to license this software, if yes then click on it and sign in with your Adobe Id to activate the subscription.
    Regards,
    Romit Sinha

  • Adobe Muse CC trial has expired and now I cannot enter a activation code for the product

    I installed Muse and the original instructions I obtained from my corporate office stated to use the enterprise key for our Adobe package and then accept the trial for Muse. The trial version of Muse has expired and I have a serial number but I can not input it. my options are listed as "buy" or "sign in" if you select "buy" then your are taken to the Adobe website. If you sign in you are prompted to "buy or continue the trial, and if you select continue it states that the trial has expired and sends you back to the screen that tells you to buy the software again. How can I get to input the serial number?

    Hello Aiva,
    If you have a creative cloud enterprise serial key, you can serialize Adobe Muse using that serial key and suppress sign in too (Muse CC 2014 64 bit). Please follow the steps mentioned in link below to serialize Muse CC 2014.
    Serialize Adobe Muse : http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
    Suppress registration : http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html
    Hope this helps.
    Thanks,
    Ashish

  • "Acrobat XI Pro Trial has expired" Error Message

    I subscribe to Creative Cloud and have Acrobat XI Pro, among other programs, on a monthly subscription.
    Today I got an error message "Acrobat XI Trial has expired" when I tried to open a pdf document, and also when I tried to open the program through a shortcut on my desktop.
    I was able to use Photoshop today.
    What's going on with Acrobat XI Pro?

    Hi BettyDabney,
    Open the CC App
    If applicable, let CC aPP complete any automatic updates and log out of it.
    Sign in with your Adobe ID.
    Open the Acrobat CC application .
    The prompt that you get for "trial has expired" also has an icon of "license this software" at the bottom left hand corner.
    Please click on it & sign in, the trial be converted to subscription. Please try this & let us know if it worked for you.
    Regards,
    Rajshree

  • I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

    I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

    You must first make the purchase, then you will receive the serial number you are asking about.  YOu do not acquire the serial number thru the software.  You acquire it thru the purchase, possibly via a follow-up confirmation  email.

  • Downloaded CS6 photoshop trial yesterday and I opened it no problem. Today my trial has expired?

    I only dowloaded CS6 Photoshop last night and I was able to open the program and use it but today, 24hours later it says my trial has expired.. I don't understand why when I was meant to have a 30 day trial. SO annoying as I didnt have a proper look at the new features last night!

    Hi rjbedward,
    If the trial version is indicated as being expired then it is.  There is no way to extend the trial.  You can find more details at Adobe trial software expired early - http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.

  • I downloaded trial version of PS CC and then subscribed to the cloud package including PS and Lr. I cannot open PS, just keep telling me that trial has expired. Any suggetions?

    Can any one help?
    I have subscribed to the cloud package including Ps and Lr after previously downloading the Ps CC trial.
    Cannot open up a newly downloaded Ps, just keeps saying that my trial has expired.
    I have looked online for help but just keep going around in circles.

    Hi gavinjpriest,
    You can license the trial version software with your Adobe ID and activate the software.
    The subscription is linked to your Adobe ID.
    Regards,
    Rave

  • Can't get rid of "Master Collection Trial. Your trial has expired."

    Can't get rid of "Master Collection Trial. Your trial has expired." I have Adobe Pro and can't use it because I tried the Master Collection Trial. Please help.

    Have you purchased Master Collection?  If so please click on the License this Software button and enter your Adobe ID and serial number to enable the software.

  • Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I c

    Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!

    Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
    You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh.  The update contains the entire application.  Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number.

Maybe you are looking for