Trial license information

Good morning,
I know that this forum is to help out with technical related
problems, but I have a problem relating to the expiration of the 30
day trial license. I've downloaded the 30 day trial version from
the Macromedia website. Well it's been more then 30 days since I've
installed, so my trial version has expired. No need to worry right,
I have a serial number. Well after entering my serial number for
the purchased copy of Captivate, the next screen prompts me for the
previous version's serial numbere.
Here is where my problem lies. Where would I find that serial
number? And why would I have a serial number if it was only a
downloaded 30 day trial version? When you install the 30 day trial
version, you are prompted to enter a serial number.
Any help would be greatly appreciated!
Justin

Hi Justin
Indeed you are correct about the use of the forum. However, I
believe you are now in an area where only Adobe support can help
you out. From what I understand about Captivate, you just pop the
serial number in and poof! the trial is converted to the real deal.
As this is a new purchase and you aren't seeking support with
use of the product after successful installation, I wouldn't
imagine you would incur any support fees by contacting them. Give
this link a try and
hopefully they can help.
Cheers... Rick

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