Trial mode and signing in! Ive done it all and nothing!

Just as stated above Ive read everything here followed every lead and I still have to either sign in to access my apps or run them in trial mode. Some apps I cant even run in trial mode any longer because it now asks me to sign in. Ive deactivated and reactivated. Ive used the cleaner tool. Ive licensed over and over and over again. Ive tuned off my fire walls and anti virus programs only to be stuck with the same two screens. "You have X number of days lift" or" you must sign in." Everything works fine if Im signed in but but if it states you dont have to be then why do I need to be?

Found this and it has at least at this point seemed to have worked!
http://forums.adobe.com/message/4991592#4991592
Moved the opm.db file located C:\Users\<user>\AppData\Local\Adobe\OOBE to my desktop
restarted an app, acceped agreements, closed app, a new opm.db file was created in the OOBE folder,
deleted the opm.db on my desktop, made sure I wasnt signed in to my account and then launched and app.
All the apps seem to be working not in trial mode any longer and dont ask me to sign in any longer!

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Paid subscription, but all products still in trial mode and does not work!

Hello!
I paid subscription, but all products still in trial mode and does not work! In Adobe ID manage page i don't see my subscription Screenshot “Adobe ID”
I received an email confirmation of my payment subscription. Order number 12984126025, my adobe id
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
Why so?! This is very important! My current project at risk, I can lose money

Please try the below mentioned steps
1) Sign out of the Creative Cloud app
2) delete the opm.db file*
3) update to the latest version of the Creative Cloud app.
*On Windows 7, the opm.db file is located here:
C:\Users\YourUserName\AppData\Local\Adobe\OOBE
*On a Mac, go here:
[Userdir]:Library:Application Support:Adobe
~Deepak

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence. Lighroom works perfectly, same in my PC Ps and Lighroom works well.
What can I do?

Hi Jaime,
You can follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
Let me know if it works or not.
Thanks,
Ratandeep Arora

I am in recovery mode and nothing is backed up

I am in recovery mode and nothing is backed up

Bigmoneyty wrote:
No, i don't because I have IOS 4 (long story). I guess I will try to get Apple to try to give me some money to give my apps back.
What? Apple is not going to give you any money! If you purchased apps, they are in your purchased list and you can re-download them. What is happening here is your issue, not Apple's. They will not compensate you for not backing up your phone.

At odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

at odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

That second one sounds like malware.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Acrobat Pro XI goes to trial mode and signing in fails when printing (in not Adobe programme)

I'm from Finland and when I joined Creative Cloud, I soon found out that Creative Cloud signing in doesn't work in Finnish even though it is possible to install some programmes in Finnish. So I uninstalled everything and installed all the programmes that I am using in English (International). No problem with that.
So I have also installed my Acrobat Pro XI in English and printing / exporting pdfs works fine as long as I am working within Adobe programmes (e.g. InDesign, PhotoShop, Illustrator). The programmes sometimes ask me to sign in but it works fine in English.
However, when I am trying to print or convert content in pdfs via webbrowsers or MS Office programmes (I have them in Finnish), I get a "Adobe Acrobat XI trial mode expired" window in Finnish and I am asked to sign in. When I try to sign in (via "Finnish window" which I cannot change in English at this phase), signing in (= Creative Cloud activation) fails, and the programme asks me to give the registration number. And that I don't have as I am using the programme via Creative Cloud!
I have uninstalled Acrobat Pro XI and installed it again and it did not have any effect.
Do you have any solution to this problem? It is very frustrating that printing pdfs succeeds in Adobe programmes only, it shouldn't work like that. (I am using Adobe programmes (installed locally "from the packadge", not via Createve Cloud) at work and printing pdfs works fine there.

Thank you for your reply. I tried this, unfortunately it didn't solve my problem.
I found the correct keys from "HKEY_LOCAL_MACHINE" etc., however, I didn't find the subkey "current" below "Language". I had "UseMUI" and "next" instead. First I tried setting the default UseMUI value to "acrobat.dll". No effect, the same problem came when I tried to print a pdf file using MS Word programme. Then I erased "UseMUI" and created "current" instead and set the default value to "acrobat.dll". No effect but no harm either, it seems.
My operating system is Windows 7 Professional and the language is Finnish. The Microsoft Office programmes that I am using are also Finnish versions. So I do understand that this problems is rooted in the language settings, however, I have no idea how to solve this... I won't change my operating systems in the near future, and I would like to keep on using the Finnish versions of Office programmes...
Is there any other HKEY settings that should perhaps be changed in order to get rid of this problem? Acrobat Distiller settings perhaps? Adobe PDF Maker settings?

My macbook pro model A1226 doesn't boot up and the screen is black, ived try all reset commands with no luck, or try to go in safe mode, and nothing, please help

Help please, my macbook pro model A 1226 doesn't boot up, i hear the optical drive sound starting but no screen light or booting sound, ive'd tried all redet commands, and safe mode but no luck, can anyone give me an solution to my problem. Tnx

It looks as if there's a problem with your GPU. With a Retina machine, that would mean replacement of just about everything, except, perhaps, the flash storage drive.
Print you kernel panic when you go to your Apple Store appointment. I'm betting that it's a faulty GPU but they will be able to diagnose exactly where the problem lies.
Good luck,
Clinton

Trial mode and serial number issue with Creative Cloud

Hello,
I recently bought a CC membership but I seem to be getting the same trial mode/serial number window others have been receiving when trying to open a Creative Cloud app. I've already spoken with two Adobe techs without any resolves. I've uninstalled and reinstalled CC, I renamed an OOBE file that the tech suggested I do and looked into the Language preferences. I'm on an iMac 10.8.4.
I'm really not technically minded but to me it seems like something continues to read my original CS6 trial I had previously. I've since uninstalled it but something remains perhaps My only thoughts at this point would be to make sure I have any recent files backed up then perhaps use Time Machine and revert back to before I installed CC then try installing again OR do the trial and hope once the 30 days are up it will read my paid account.
I would really appriciate any feedback. I've used far too many excuses at work having missed deadlines due to this issue.
Thank you

Okay, I think I have it solved *fingers crossed* by following this:
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CS6
Thanks
- Nitin
I did a backup of the hosts file and labelled it "hosts-backup" and put it on my desktop, then made another copy of the hosts file (since you can't alter the original). This time I removed ALL the Adobe entries and named the file "hosts", and saved that to the desktop. I then replaced the original hosts file with the altered saved version by dragging it into the etc folder.
I started up Flash cc and it worked! I've since downloaded PS cc and it's opened as well. I just hope it continues to function...

Monitor will only show sleep mode and nothing else

monitor showing only sleep mode and I have turned off and I have tryed to restart but no scrren but sleep mode.

Could be different things: Cable, video-socket in computer, or the monitor itself.
do you have the option of trying another cable or another monitor?
Perhaps go to a friend and see if they can help you.
In order to determine what's the issue, you'll need to do these tests.
Please let me know the result of these tests so I can determine the exact error.
AlHaste - HP Notebook Technician
Were I able to help you? Please say thanks by clicking on the purple thumbs up icon over to the left
Did I solve your issue? If so, Please mark Accept As Solution to the right

Acrobat XI Pro: Licensed / activated version in trial mode and expire after 30 days

First, when viewing a PDF file, my licensed Acrobat XI Pro (v11.0.10) closes the PDF and shows accept license agreement window.
I accepted the license-agreement.
Then a window showed up telling me to log-in into my Adobe-account, clicked on log-in.
Log-in window did not appear though.
I re-launched Acrobat and it is now telling me that it is a trial version for 30 days.
Great!
"Help->Deactivate" is greyed out.
I may go into my Adobe account, Acrobat XI Pro is listed there, together with the key.
Now what?

Later:
with thanks to the solution from Vikrantt Singh
on: Re: Acrobat XI Pro Repeatedly Asking to License Despite Registering/Activating
minor exception - in my case the folders
\Adobe PCD
\SLCache
were located in C:\Program Files (x86)\Common Files\Adobe
so:
1) Delete the Adobe PCD-folder under C:\Program Files (x86)\Common Files\Adobe\Adobe PCD
2) Delete the SL Cache-folder under C:\Program Files (x86)\Common Files\Adobe\SLCache
3) Delete the Sl Store-folder under C:\ProgramData\Adobe
4) Launch Acrobat again and activate
Now things are fine again.

Why apps shows in trial mode and want to put serial numer?

What i did:
1. Download Adobe Aplication Manager
2. Install it
3. Download all the apps
4. Launch app (f.e. Audition)
5. Trial window pop up
6. Click into get license
7. Login by adobe_id
8. then Serial Number windows pop up
I'm Creative Cloud member and it should works without any serial number... What's wrong?

Hi KamilRusi,
Based on your description it sounds like you are going through the proper steps. With the result you're getting, it sounds like a setting on your computer is perventing the software from activating properly and defaulting to entering a serial number. Please contact our technical support to assist you with troubleshooting to resolve the issue.
http://www.adobe.com/aboutadobe/contact.html
-Dave

Cant open the programs, they only will accept trial mode, and cant lockind the creative cloud

I have a windows computer with adobe CC6.
Now I can not open any of the programs, without asking for my code. - It does not help, proposing instead a trial version.
I can not install again. When I do not get something out of the Creative Cloud (and I cant lokin) where I need to download from. Please help!

Hello
be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions click through Contact Customer Care and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Iphone 4s stuck in recovery mode, and nothing works

Hi,
I was doing a setting reset and my phone seemed to freeze on the Appple Logo.. I have checked other threads on this and have tried connecting to itunes to try and restore the device.. I have done the download process, and then statrts the extracting system info process, but I continuously get the 3014 error message.. I have read up on this, and tried the suggestions given, ie. RecBoot... which failed due to a missing QMTLClient.DLL file, I installed the missing file and re-tried, but keep getting the missing file message...
Now I can't even get my itunes to recognise my device, and can't get the phone into the recovery mode, it just circles off, on with Apple logo, and repeats everytime I try....
I have an Iphone 4s with ios 8.0.2... and an up to date version of itunes on an 8.1 windows computer...
Any suggestions will be gratefully recieved...

Hello pradacxnt,
Do you get an error code when you are trying to restore your iPhone? If you do, then check out the article below to isolate and resolve the issue.
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G.

I think my i-pods gone into disk mode and nothing i do makes it reset

i plugged my i-pod in a usual and it went into disk mode. Now it is not even recognised by my computer. Also i try to restore/reset it and it says please attach i-pod even though it's already attached.

Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

My phone is stuck in headphone mode and nothing is working! Help!

My IPhone 4S is stuck in headphone mode. I have tried everything from putting my phone in rice overnight, blowing and sucking air in the headphone jack,and hard resetting it but nothing is working! Please help!!

Hello manhay,
The following article provides some additional troubleshooting that can help restore audio to your iPhone's speaker.
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/TS5180
Cheers,
Allen

Trial mode and signing in! Ive done it all and nothing!

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