Trial of Creative Cloud, having hard time installing, or deleting.

I changed my computer, and trying to re downloading, but it looks not working.

Still keep trying to 1. how can I install the Creative Cloud, last time it worked so well with my old computer 2 mega Ram.
2. If I'm doing wrong, I want start all over again, want all cleaned up, and the new start. but can't uninstall the connetion manager
and illusrator (not actually installed, but in the list of programs."

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HT5319 having hard time upgrading and deleting the old games

I am having hard time upgrading deleting my the old games on my ipad 2

You'll want to describe what you've tried here, and what has happened; any error messages or related details you've seen would be useful, too.
To delete an app on iOS, hold your finger on an icon until all of the icons on the iOS display start jiggling, and then press on the red Ⓧ. That deletes that app from that device.
You can also drag the apps from display page to display page in jiggle mode, but don't press the Ⓧ while you're doing that relocation.
Press the "home" button on the front of the iOS device to exit jiggle mode.
You can also delete the app from iTunes, though I don't have any experience with that on Microsoft Windows 7. If you're having issues with Windows 7 and iTunes, you'll want to describe the details of what's happening.

I bought the Creative Cloud, how many times can I install it?

After purchasing the Creative Cloud package, up to how many computers can I install the software?

You have two activations with your membership. If you install on a third machine and activate you will be shown a dialog asking you to deactivate one or both of the other two computers.
From the Creative Cloud FAQ here http://www.adobe.com/en/products/creativecloud/faq.html:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

Creative Cloud freezes every time before installing Apps.

hey i downloaded creative cloud for my work computer. the installer downloads but when i open it, on the first page where it says "Home, Apps, Assets, Community" it just freezes on the apps screen every time. tried uninstalling it and downloaded it again and nothing. internet connection in my office is super solid too, and my computer's a brand new macbook pro with no problems. any ideas?

Hi bfink,
Please try the steps below:
Quit the Creative cloud application.
Go to utilities, delete Adobe Application Manager and Adobe Creative cloud (if not deleted during uninstallation) folders.
3. Delete AAMUpdater and OOBE folder from the location: ~/Library/Application Support/Adobe
Delete AAMUpdater, AAMupdaterInventory and OOBE folders from the location: /Library/Application Support/Adobe
Reinstall Adobe Creative cloud application.
Hope this helps!
Regards,
Sheena

Creative Cloud Desktop Won't Install Issues on Mac OS X 10.8.4

I recently upgraded from CS6 to CC. First round of installs no problem. A week later there were a few updates including the CC Destop App and this is where the fun begins. I installed the updates and immediately after I noticed it was only showing I had 3 apps installed when I have several. I tried uninstalling the CC Desktop app and re-installing it but I can't get it to install. Every time I try it just says you have an "unknown error". I called Adobe's awesome support to which we ran throught diganostics only at the end to tell me they are having issues and to call back later. I have been all over the forums and have yet to find a solution, nothing works (Including runing the cloud cleaner and renaming the OOBE file).
I am running OS X 10.8.4 any other suggestions or help will be much appreciated

Romsinha! Thank you! I was having this problem and your instructions helped solve the issue.
Hi iChrisChatt,
Please try the mentioned steps:
1. Navigate to Applications/Utilities/Adobe Installer and look for CC desktop, if present run the uninstaller to uninstall it.
2. Navigate to Applications/Utilities and look for Adobe Application Manager folder and Creative cloud folder. If present move to trash and empty it.
3. Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old
4. Download CC desktop from: https://creative.adobe.com/products/creative-cloud and try to install again.
Regards,
Romit Sinha

Adobe creative cloud set up to install on a mac with parallels windows 8

Unfortunately it is not possible to install the program it always displays an error message. how can you loess the problem?
error message: This application can not be run from a network drive-. copy it to a local folder and strarten it again.

I have just the regular version, not Professional.
I mean "les integrated", in the sense that you really run Fusion "in a window". The more "integrated" approach means that Windows applications run as if they were for the Mac, and you do not see the Windows interface at all. I personnaly think tjat is too confusing. There is nothing wrong with it, just a bit more confusing. i like having it clear that Windows is in a seperate Window.
Op 21 nov. 2013 om 12:57 heeft Krishnam <[email protected]> het volgende geschreven:
Re: adobe creative cloud set up to install on a mac with parallels windows 8
created by Krishnam in Adobe Creative Cloud - View the full discussion
Hi MacLesNL,
Which version of VM Ware should I go for?
http://www.vmware.com/uk/products/fusion/
http://www.vmware.com/uk/products/fusion-professional/
So that I could install Adobe CC on Windows 7? Please advise.
What do you mean ny "less integrated"? Is this must to run Adobe CC in VMWare on Mac?
Please advise.
Thanks, Krishnam
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Adobe Creative Cloud Console 2014 shows INSTALL instead of UPDATE next to installed CC2014 software

From a "STRANGE SITUATION" issue discussed in: RANT: cloud re-install ("strange situation")
I hoped that the Adobe Creative Cloud Console displayed an update with a fix for a problem I had.
When I open Adobe Creative Cloud it displays an INSTALL button next to ALL my already installed CC2014 versions (except Animate and Muse for some reason)
Clicking on the INSTALL next to PhotoshopCC2014 starts the slow 1.xxxGB download of the full PhotoshopCC2014 from scratch.
Restart did not help
With the CC (CC2013/CC1??) role-out I manually downloaded the installs to not have to download 8GB of installs on multiple workstations - when the CC2014 role-out came it was not clear if this was a complete new version or an update (since Adobe had decided to re-invent naming conventions or to copy Autodesk), so I did not download the installs to a location I have control over. The announcement of the CC2014 (CC2) "update" sounded a lot like the language for previous updates and new feature announcements of the CC version (or was it CC1 or CC2013)
I'll "re-install" all my CC2014 apps when I go home tonight.
Unluckily this means a lot of unnecessary bandwidth usage since all my CC2014 apps are still working.

You are now chatting with 'Fazal'
Fazal: Hello! Welcome to Adobe Customer Service.
Fazal: Hi Jaco.
jaco: hi
Fazal: Could you please elaborate the issue?
jaco: accc (adobe creative cloud console) wanted to update today - once it updated most of my CC2014 apps showed an INSTALL button instead of an UPDATE button next to them
jaco: which means I won't be able to update until I press the INSTALL button - which re-downloads and re-installs all those apps
Fazal: Just to confirm may I know if you are unable to locate the Update button next to the applications ?
jaco: I should have downloaded my Installs and installed manually as I did with CC2013/CC01 - because now I have to download 8GB+ of data
jaco: what do you mean not locate - it is not a messy room
Fazal: Since you have reach the Customer Support, I request you to please contact technical support to fix this issue.
jaco: the button said INSTALL when CC2014 became available and after I installed the softw. it showed UPDATE if an update was available or up to date with a green arrow
Fazal: In this case I request you to please contact our technical team to resolve the issue.
jaco: now they all say INSTALL again - although they work and are installed
jaco: well this was a waste of time
Fazal: I am sorry Jaco, I request you to please contact us via Phone support.
Fazal: I will provide the phone number to contact our technical team.
jaco: Thanks
Fazal: You're welcome.
Fazal: Here is the Phone support number in Australia : XXXXXXXXX
jaco: thanks Fazal
Fazal: You're welcome.
Fazal: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
This chat session has ended.
Thank you for contacting Adobe.

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

Do I need to deactivate the creative cloud in order to install on another pc

Do I need to deactivate adobe creative cloud in order to install it on another PC.

You can activate this software on 2 computers but cannot use the software on both the systems at the same time.
You can activate a product in maximum two computers. Hence, in order to activate a product on third computer, first you need to deactivate the software in the previous computer.

I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

Trials are free... did you enter your credit card information?
If you don't want the trial, delete it
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

Having hard time downloading, firefox brower

brower needs to be updated

'''''"having hard time downloading, firefox brower"'''''
Not much detail. Difficult to diagnose your problem with such limited information.
You can:
*click Help > Check for Updates on the Firefox menu
**See: https://support.mozilla.com/en-US/kb/Updating+Firefox?bl=n&s=update%20automatically
*OR download/Save the installer to your hard drive then run the installer
**Download link: http://www.mozilla.com/en-US/firefox/all.html
**See: http://support.mozilla.com/en-US/kb/Installing+Firefox
 
You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question.
*My Web Search Plugin Stub for 32-bit Windows
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#Also see: http://kb.mozillazine.org/Uninstalling_toolbars
#'''You '''MAY''' need to change a preference''' if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#'''You '''MAY''' need to reset your homepage''' if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Tried to install creative cloud update on windows 8.1. Got error code 50. Tried again then unistalled old creative cloud and tried new install. got error code 50 again.

Creative Cloud is failing to install (error code 50) Does anyone know how to fix this? I'm on Windows 8.1. It was previously installed and requested update. The update failed with same code.

"Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

Hello Terrychelle,
Thank you for using Apple Support Communities!
If the issue is to do with Safari, then you may need to reset it.
Safari 6 (OS X Mountain Lion): Reset Safari
http://support.apple.com/kb/ph11914
Regards,
Sterling

Trial of Creative Cloud, having hard time installing, or deleting.

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