Trial of Photoshop CS5.1 doesn't work

I downloaded CS5.1 Trial off Adobe site (I have CS4)
I installed it (Windows 7,  12Gb ram,   4.3Tb hard disks).....
When I try to run CS5 I don't get past the License Agreement (I 'Accept' it and it keeps asking me to 'Accept' - it's like its in some sort of loop).
What's the problem ??
Thanks,
Jez

Hi Everyone,
This thread has seemed to degenerated, and if you want my perspective on it, Noel, you've played your role in that and in quite an unprofessional manner (please stop using the word 'assume' in your replies - as a troubleshooter, don't assume anything either personally about me or what I may or may not have done, or have, or otherwise).....
The thread seems to have been hijacked by Commando?   (sorry, there is an inefficiency in the reply system of this forum, I only get to see the last post of the thread so have to rely on memory......).
Noel, I don't really know who you're talking to regarding a poorly built system and it not working (I don't remember reading Commando saying that his system couldn't handle CS5, but I do remember him saying he'd paid $150 for it, so to me, it must be a counterfeit copy at that price).
I myself, as a Computer Graphics person, love using my software, and since day dot, have always used legal and paid for versions.  (I use other 3D software which are far far more expensive than even the Adobe Master Collection and even in those instances I refuse to use cracked software - my take on it, is that I enjoy using it, so the pleasure I derive needs to be paid for in full and why not ?).  Always have done, and currently while I can't actually afford to go to CS5, that doesn't stop me trying to enjoy for 30 days the new features in a trial version.
I was wanting to download and try the new Content Aware Fill (is that what it's called) in Photoshop CS5.  What I'd seen in demos and on YouTube blew me away.
I don't believe that the file I have downloaded has been corrupted. To dispell any confusion, I downloaded it from Adobe's own site using their download manager.  Don't downloads use Checksums to ensure that the file is complete as its supposed to be ??   And if it were corrupted I don't think the install would have even worked, I don't think I'd have an installed version of the Software on my system disk.
I believe, if ANYTHING, the problem lay in the fact that I didn't disable my virus software before installation.  But that to me is a bit meek of Adobe to expect the USER to know to do beforehand (yes, it does say that in the Installation notes but it should have said it in the install dialog box).
I haven't uninstalled the software yet so maybe I'll give it another look later on......hopefully in time before the Trial runs out.
Kind regards,
Jez
P.S.  Noel, I hate to say this, but I'm not confident that you'd be able to fix my problem - my 'call' to uninstall seemed quite convenient for you !

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    2010-08-15 11:05:26 [2788]  AMT: START SESSION, library version 3.0.0.64,3.0
    2010-08-15 11:05:26 [2788]  AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5\
    2010-08-15 11:05:26 [2788]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
    2010-08-15 11:05:26 [2788]  AMT: Failed to disable Virtualization SetTokenInformation Failed
    2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\adobe_caps.dll
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    2010-08-15 11:05:26 [2788]  PCDService: PCD Service in threaded mode
    2010-08-15 11:05:26 [2788]  performance: AMTPreObtainProductLicense took 6.192687 ms
    2010-08-15 11:05:26 [2788]  PCD thread: PCD thread started
    2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\Adobe_OOBE_Launcher.dll
    2010-08-15 11:05:26 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\Adobe_OOBE_Launcher.dll
    2010-08-15 11:05:26 [2788]  AMT: App Product Locale [0] = en_GB
    2010-08-15 11:05:26 [2788]  config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5\AMT\application.xml
    2010-08-15 11:05:26 [2788]  config: Found payload code {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
    2010-08-15 11:05:26 [2788]  PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:26 [2788]  config: config: Host app was installed, using installed license configuration.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2010-08-15 11:05:26 [2788]  config: Setting current license to the driver at startup because no mapping was found.
    2010-08-15 11:05:26 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [ALL]
    2010-08-15 11:05:26 [2788]  config: payload code: {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
    2010-08-15 11:05:26 [2788]  config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:26 [2788]  config: driver licensing code: Photoshop-CS5-Win-GM
    2010-08-15 11:05:26 [2788]  config: current licensing code: Photoshop-CS5-Win-GM
    2010-08-15 11:05:26 [2788]  config: current locale code: ALL
    2010-08-15 11:05:26 [2788]  config: Done loading configuration
    2010-08-15 11:05:26 [2788]  AMT: Locale from PCD [0] = en_GB
    2010-08-15 11:05:26 [2788]  AMT: Reordered Installed App Product Locale [0] = en_GB
    2010-08-15 11:05:26 [2788]  config: Setting insalled locales
    2010-08-15 11:05:26 [2788]  config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
    2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\asneu.dll
    2010-08-15 11:05:26 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\asneu.dll
    2010-08-15 11:05:26 [2788]  AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:26 [2788]  AMT: config: PayloadCode: {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
    2010-08-15 11:05:26 [2788]  AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:26 [2788]  AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [Registration] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:26 [2788]  AMT: Application can be serialized (sif file found).
    2010-08-15 11:05:26 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [en_GB]
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:26 [2788]  AMT: Subsequent launch (serial [91198248250290233036]).
    2010-08-15 11:05:26 [2788]  AMT: Application state initialized.  Obtaining Product License.
    2010-08-15 11:05:26 [2788]  AMT: Obtaining client features from cache.
    2010-08-15 11:05:26 [2788]  AMT: Obtaining client product info from cache.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:26 [2788]  AMT: Running in PROV_APP
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:26 [2788]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:26 [2788]  config: Using default media policy RET
    2010-08-15 11:05:26 [2788]  uiswitch: EULA has already been accepted.
    2010-08-15 11:05:26 [2788]  AMT: This is a subsequent launch. Deferring services.
    2010-08-15 11:05:26 [2788]  performance: AMTObtainProductLicense took 25.348194 ms
    2010-08-15 11:05:33 [2788]  AMT: Pre-Validating Product License.
    2010-08-15 11:05:33 [2788]  AMT: Services not yet loaded in this session.
    2010-08-15 11:05:33 [2788]  AMT: Loading services in background to get ready for Validate call.
    2010-08-15 11:05:33 [2788]  AMT: Spawning background thread to load services.
    2010-08-15 11:05:33 [2788]  performance: AMTPreValidateProductLicense took 0.296686 ms
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    2010-08-15 11:05:33 [2788]  AMT: AMT: PreValidating Product License.
    2010-08-15 11:05:33 [2788]  AMT: Launch Workflow not yet done in this session.
    2010-08-15 11:05:33 [2788]  AMT: Starting Background Subsequent Launch Workflow
    2010-08-15 11:05:33 [2788]  AMT: Starting ALM workflow.
    2010-08-15 11:05:33 [2788]  AMT: Initializing ALM for serialized activation.
    2010-08-15 11:05:33 [2788]  ALMService: Initializing as licensed app
    2010-08-15 11:05:33 [2788]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
    2010-08-15 11:05:33 [2788]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
    2010-08-15 11:05:33 [2788]  SLCoreService: Service construction took 0.0 ms and succeed.
    2010-08-15 11:05:33 [2788]  ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
    2010-08-15 11:05:33 [2788]  ALM: _info_: Host app is Licensable App
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
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    2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:33 [2788]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:33 [2788]  config: Using default media policy RET
    2010-08-15 11:05:33 [2788]  ALM: _info_: MediaTagPolicy is RET
    2010-08-15 11:05:33 [2788]  ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
    2010-08-15 11:05:33 [2788]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5\AMT\SLConfig.xml]
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2010-08-15 11:05:33 [2788]  ALM: _info_: Set Running Locale to en_GB
    2010-08-15 11:05:33 [2788]  ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
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    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
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    2010-08-15 11:05:33 [2788]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: Searching license for locale en_GB ...
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    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
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    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2010-08-15 11:05:33 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [en_GB]
    2010-08-15 11:05:33 [2788]  SLCoreService: Syncing to license store...
    2010-08-15 11:05:33 [2788]  SLCoreService: Found server mkey.
    2010-08-15 11:05:33 [2788]  SLCoreService: Loading license references...
    2010-08-15 11:05:33 [2788]  SLCoreService: Found 1 license file(s)
    2010-08-15 11:05:33 [2788]  SLCoreService: Parsing license file [141548637.lic] succeed.
    2010-08-15 11:05:33 [2788]  SLCoreService: License store synchronization took 22.7 ms and succeed.
    2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature ALM_PhotoshopCS5GM_12.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_Base_4.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature Photoshop_12.0 is enabled.
    2010-08-15 11:05:33 [2788]  SLCoreService: Feature Photoshop_Base_12.0 is enabled.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_GB] in cache.
    2010-08-15 11:05:33 [2788]  ALM: _info_: Performing Block Check
    2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2010-08-15 11:05:33 [2788]  ALM: _info_: Block Check ByPassed
    2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2010-08-15 11:05:33 [2788]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.047 sec)
    2010-08-15 11:05:33 [2788]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2010-08-15 11:05:33 [2788]  AMT: License check shows serialized product is already activated.
    2010-08-15 11:05:33 [2788]  ALM: _info_: Entered ALM_NeedANAG
    2010-08-15 11:05:33 [2788]  ALM: _info_: Exiting ALM_NeedANAG
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:33 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2010-08-15 11:05:33 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\updaternotifications.dll
    2010-08-15 11:05:33 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\updaternotifications.dll
    2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call
    2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call succeeded
    2010-08-15 11:05:33 [2788]  ALM: _info_: Deactivation menu is enabled
    2010-08-15 11:05:33 [2788]  AMT: Completed Launch Workflow successfully.
    2010-08-15 11:05:33 [2788]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:33 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call
    2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call succeeded
    2010-08-15 11:05:33 [2788]  AUMService: Get LEID xml call
    2010-08-15 11:05:33 [2788]  AUMService: Get LEID XML call succeeded
    2010-08-15 11:05:33 [2788]  AMT: AUM GetLEID called with status =0.
    2010-08-15 11:05:33 [2788]  AMT: Checking client features against cache.
    2010-08-15 11:05:33 [2788]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature Photoshop_Premium 12.0 is unlicensed (was unlicensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
    2010-08-15 11:05:33 [2788]  AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
    2010-08-15 11:05:33 [2788]  AMT: Validating client product info against cache.
    2010-08-15 11:05:33 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2010-08-15 11:05:33 [2788]  AMT: Starting Data Collection for SWTag_Init()
    2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID =  Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
    2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() productPayloadCode = {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E};driverPayloadCode =  {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2010-08-15 11:05:33 [2788]  AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5; Photoshop-CS5-Win-GM; en_GB
    2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() License Status = activated
    2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() Tags 911982482502902330369562; 12.0; RETAIL
    2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() Product Version 12; 0
    2010-08-15 11:05:33 [2788]  AMT: AMT: Product License PreValidated.
    2010-08-15 11:05:33 [2788]  AMT: Prevalidate indicates license is good and no UI required.
    2010-08-15 11:05:33 [2788]  performance: PreValidate thread took 96.114731 ms
    2010-08-15 11:05:33 [2788]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2010-08-15 11:05:33 [2788]  AMT: PlugPlug : Can Go Online returned as true
    2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 25.290924 ms
    2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.655391 ms
    2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.843124 ms
    2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.684165 ms
    2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.645613 ms
    2010-08-15 11:05:35 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:35 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:35 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2010-08-15 11:05:35 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
    2010-08-15 11:05:35 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2010-08-15 11:05:35 [2788]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
    2010-08-15 11:05:35 [2788]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
    2010-08-15 11:05:35 [2788]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
    2010-08-15 11:05:35 [2788]  ALMService: Terminating
    2010-08-15 11:05:35 [2788]  SLCoreService: Shutting down SLCore 1.0 Release (build 1.0.13.199023).
    2010-08-15 11:05:35 [2788]  SLCoreService: Service destruction took 4.3 ms and succeed.
    2010-08-15 11:05:35 [2788]  ALM: _info_: End ALM
    2010-08-15 11:05:35 [2788]  performance: AMTReleaseProductLicense took 12.103214 ms
    2010-08-15 11:05:35 [2788]  AMT: END SESSION.
    2010-08-15 11:05:33 [2788] SWTAG: _info_: __SWTAG_LOG_FILE__
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Get privilege info for "G:\Temp\swtag.log" returned 0
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Set privilege info for "G:\Temp\swtag.log" returned 0
    2010-08-15 11:05:33 [2788] SWTAG: _info_: ==========================================
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Start SWTAGGING productName=Adobe Photoshop CS5; licensingCode=Photoshop-CS5-Win-GM; locale=en_GB; caller=1
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Get privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Set privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
    2010-08-15 11:05:33 [2788] SWTAG: _info_: Reading existing C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe\regid.1986-12.com.adobe_Photoshop-CS5-Win-GM-en_GB.swidtag file
    2010-08-15 11:05:33 [2788] SWTAG: _info_: End SWTAGGING
    2010-08-15 11:05:33 [2788] SWTAG: _info_: ==========================================

  • Photoshop CS5 has stopped working and shuts down

    I purchased Photoshop CS5 in March 2011 and after trying to install software I was unable to do anything in Photoshop without getting the following error message:  "Adobe Photoshop CS5 has stopped working".  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I was unable to open any psd file or new file withouth that error message.  After you close that error message window, Photoshop immediately closes down. I had someone from Adobe remotely fix this problem.  Now it is appearing again and I am unable to use the program.  I need help with this.  Please.

    There's a similar discussion on this thread that could help you: http://forums.adobe.com/thread/633937

  • Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)

    I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
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    I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
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    Thanks,
    Trevor

    My scenario and history:
    Windows Vista Ultimate and now Windows 7 Ultimate
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    2 x Xeon 5160 (so total 4 cores)
    24Gb RAM
    PS CS 4 or 5
    4 monitors - - yep it is the 4 monitor thing.
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    Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\    (or CS4 - depending on version)
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    ScriptingSupport.8li
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    ~ScriptingSupport.8li
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  • Adobe Photoshop CS5 has stopped working [Issue]

    Hello everyone! I recently just purchased Adobe CS5 as being very excited as I've been a customer before the CS series! Anyways, the install and registration with Adobe was no problem what so ever, I got to uninstall CS4 quite easily, it all worked. So, I've read the other topic of "Adobe Photoshop CS5 has stopped working" and this is not my problem! However, once I'm in CS5. I do a couple things, zoom in Navigation, enter some text, move a couple layers and it tells me it has stopped working. This is happening very often every so 1-3 minutes, so I've been living with it for about 2 days (IT has FINALLY passed the line, where I rip my hair out! Hehe, ). So now I'm deciding I post the problem!
    Computer Specs:
    Windows 7 Ultimate x86
    Intel Pentium Dual Core 3.20GHz (OC)
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  • Adobe Photoshop CS5 has stopped working

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    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\amtlib.dll
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    Scott

    My scenario and history:
    Windows Vista Ultimate and now Windows 7 Ultimate
    NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference.  Drivers irrelevant.
    2 x Xeon 5160 (so total 4 cores)
    24Gb RAM
    PS CS 4 or 5
    4 monitors - - yep it is the 4 monitor thing.
    Fails everytime as you describe.
    Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
    A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
    Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\    (or CS4 - depending on version)
    Locate File:
    ScriptingSupport.8li
    Disable this extension by renaming the file with a tilde in front of the file name.  Thus:
    ~ScriptingSupport.8li
    Start Photoshop - it works and is mainly functional.
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