Trial period has ended while I have a subscription

Hello,
I got an adobe cc subscription through my school, I had the trial of cc already on my macbook.
This trial was over, but no longer works after I activate my subscription.
Even after completely removing everything and through my adobe id reinstall does not work.
How can I fix this?
Thanks,
Steven de Jong

Steve de Jong if you are unable to activate your trial then it is likely your installed Adobe software is not able to contact our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to restore connectivity.

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Trial period has ended while I have a subscription

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