Trial to bought problems

I started using the free trial for photoshop lightroom 4. After the 30 days I bought it. Now I can't edit or export any of my photos from when I had the free trial. Help!

What exactly is hapepning? Do you get any error messages or warnings? What system?
Mylenium

Similar Messages

I just finished my audition trial and bought the subscription the 2014 version.

i just finished my audition trial and bought the subscription. i updated and now it will no longer work . it starts but closes stating it is trying to initialize DLMS file. what do i need to do? Even the help chat technician could not find the problem with the 2014 version.
I have a Windows 8.1 operating system 64-bit
Here is a copy of the chat help Center discussion:
info: You are now chatting with 'Pradeep'
Pradeep: Hello. Welcome to Adobe Technical Support.
Pradeep: Hi Dennis.
info: Your chat transcript will be sent to at the end of your chat.
Pradeep: How may I assist you today?
Dennis Linam: hello
Dennis Linam: I am having problem with my Adobe audition's program.
Pradeep: I am sorry for the inconvenience.
Pradeep: Please elaborate so that I can assist you accordingly.
Dennis Linam: I used the download client to download the trial version, which worked perfectly fine. But when I upgraded my cloud and you guys received my payment. I received an update which has locked me out of the program
Pradeep: Thank you for the information. I will be glad to provide information on this.
Pradeep: Dennis, may I know what happens when you try to activate it?
Dennis Linam: I have a screenshot of the final situation that shows on my computer screen and it says something about trying to activate the DLL
Dennis Linam: the cloud updater showed that I needed to update once I bought this subscription, so I clicked on the update button and
Dennis Linam: it updated the program. I then went back to my Windows 8.1 desktop and clicked on auditions. It asked me if I wanted to delete the previous session
Dennis Linam: the first time I clicked on. Yes, and it went through a series of uploading and shut down and said the above statement
Dennis Linam: the second time I clicked on the other button and it started its process and it did the exact same thing
Dennis Linam: I had no problem in using the previous trial version, but for some reason when I uploaded the update. I cannot even open auditions now
Pradeep: Alright. I will give you a link. Please upload the screen shot so that I can assist you accordingly.
Dennis Linam: okay
Pradeep: Click here.
Pradeep: Let me know once you have uploaded.
Pradeep: Have you uploaded the file yet?
Dennis Linam: okay I have done it..., I labeled it auditions update problem Dennis Linam
Pradeep: Thank you.
Pradeep: Allow me a minute or two while I check and get back to you.
Dennis Linam: Thank you
Pradeep: Thank you for your time.
Pradeep: Dennis, please click on Continue.
Dennis Linam: I will have to start the program again
Dennis Linam: I have already tried clicking continue and that is exactly what it shows even when I click any button
Dennis Linam: But I will try it again
Pradeep: Okay. Please click on Delete this time.
Dennis Linam: When I click on the button to start the program and then click back to the website that I am talking to you on the section of the screen blacked out where the auditions start up box is. And then it again said Adobe audition cc 2014.0 has stopped working. It also states a problem cause the program to stop working correctly. Windows will close the program and notify you if there is a solution available
Dennis Linam: I have also use the delete button and it says exactly what I just stated
Pradeep: Okay.
Pradeep: May I know what you get when you click on the 'Cancel'button?
Dennis Linam: okay I will restart it and try it because Windows close the program
Pradeep: Okay.
Pradeep: May I know the status?
Dennis Linam: it stalls and says trying to initialize DLMS. it opens the addition screen with only a white screen, and the file edit multitrack clip effects, favorites views Windows and help bar at the top.
Pradeep: Okay.
Dennis Linam: As a matter of fact, the file edit multitrack clip ethics, favorites views Windows and help bar seems to be printed twice at the top of the screen\
Pradeep: Please open the Task manager.
Dennis Linam: Okay, it is open
Pradeep: Under the processes tab in Task manager, If there are any Adobe processes running, end all of them.
Pradeep: The Adobe processes are AAM updater, AAM notifier, Adobe crash demon, CEF helper, IPC broker, Coresync.
Pradeep: Also, if you locate any other, end them.
Dennis Linam: I noticed some of the background processes are 32-bit does it matter that I have 64-bit on my computer
Dennis Linam: I am sorry the Adobe CEF helper is 32-bit
Pradeep: You can end all of them.
Dennis Linam: it does not allow me to shut down two of the four of them I have 6 applications running Adobe auditions Adobe creative cloud and firefox task manager and windows explorer
Pradeep: Apart from Firefox, you can end all other processes.
Dennis Linam: if I shut down Firefox and Windows Explorer. My computer will's restart and we will lose connection?
Pradeep: Yes. If you end firefox, the chat will be ended
Dennis Linam: okay the only thing that is open is Firefox and the task manager and Windows Explorer
Pradeep: Alright. Please check the list of Background processes. Under that, if there are Adobe processes, any other, end them.
Dennis Linam: okay
Pradeep: If all are ended, retry the launch of Audition now.
Dennis Linam: starting that process now
Dennis Linam: again, it is asking me whether I want to continue ,delete orcancel
Pradeep: Alright.
Pradeep: Please allow me a minute.
Dennis Linam: is there any way to get a hard disk of the program. Since I am a cloud member?
Pradeep: Sorry for the delay in response.
Pradeep: Dennis, I am sorry but the DVDs for CC version are not available.
Dennis Linam: is there a possibility that Norton virus protection has identified your server as a threat and blocked it?
Pradeep: I am sorry but, as we are from download and installation support team, we do not have information on this.
Pradeep: As this is a product specific issue, I will have to forward your case to the senior support team.
Pradeep: They will check your case and reply to you soon.
Dennis Linam: the information is on my computer so I am more than willing to let the support team link in with my computer to fix the problem. If it is an antivirus block
Pradeep: Since you were able to use it previously, there is no blocking from the Antivirus.
Dennis Linam: please have them contact me as soon as possible since I use this program in my job and I will need it as soon as possible or have to find another program to use at the radio station for mind news reports.
Pradeep: I will forward your case to the relevant team. They will assist you further with email.
Dennis Linam: Thank you
Pradeep: IF you want, you can provide me your conact number. So that I can attach it to your case.
Dennis Linam: ----- You can call me anytime between 10 AM and 8 PM any day of the week or weekend
Pradeep: Thank you.
Dennis Linam: my email address is -----
Pradeep: I will forward your case to the relevant team.
Pradeep: Is there anything else I can help you with?
Dennis Linam: no thank you and I appreciate your time
Pradeep: It was pleasure chatting with you. Have a great day!
Pradeep: Thank you for contacting Adobe. Good Bye.
Here is a copy of the things told to do by different users:
"You can try opening Audition by holding down the Shift key whilst clicking on the Audition icon. This should bypass any settings that Audition may have installed and just use the defaults. However I am not sure that this will work if Audition fails to find the link to DMLS on launch. You probably need some suggestions from one of the developers who might turn up here after the weekend.
I noticed looking at Audition's start up log that it looks for the DMLS link by loading "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe". So it might be worth checking that that .exe is installed in that location on your PC.
Have you checked to see that DLMS support is turned on in Preferences/Media & Disk Cache?"
what I did:
I tried using the a shift key and the program loaded with only the file bar at the top with a white page, none of the file menus at the top. The screen would work. and after a few minutes, Windows asked to close the program because it was not responding.
I do have dynamiclinkmanager.EXE in the file extension...C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
I have completely taken the cloud program and the audition program off the computer using the control panel uninstall program feature
I reloaded both programs, the cloud program and audition 2014 with update.
I then turned off the computer and turned it back on using the restart Windows method and tried to start audition again, but had exactly the same results.
I was told to check the DL MS and make sure the preference is turned on. I cannot open the program to do this so I do not know any way of completing this process without a program that opens.
The funny thing is, the trial version worked perfectly, but when I bought the reoccurring payment program and the cloud updated 2014 audition, It never worked again. I am a student and an intern, and this program is vital to my success in school and with the radio station I am interning with. I would appreciate someone who is a technician or a programmer to help me fix this problem, or I will be forced to delete the program and stop my subscription.
Thank you for your quick response
Monday, September 8, 2014, 12:16 p.m. central time
Dennis
Message was edited by: Durin G removed personal information.

Attached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
created by durin in Audition CS5.5, CS6 & CC - View the full discussion
DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
Sent from Windows Mail

PSE 12 trial version - loading problems

I have been trying for 3 days to load the 30 day trial of PSE12 on my new computer. My computer is loaded with Windows 8. I have encountered problems over and over again with loading PSE12, but never the same problem.
For example: after one download the start menu would open but it wouldn't go to the organizer or editor. So I deleted that program and re-loaded it BUT -
then , it went straight to the organizer - and froze, so I clicked out - tried to click back in, and NOTHING> >> not even the start menu.
THIS IS SOOO FRUSTRATING! Makes me really second guess whether I should purchase this or not
Please help!!!

I think it said error 101, but not totally sure that I recall it
correctly. I deleted everything and reinstalled and then it worked.
Haldis
In a message dated 12/31/2013 11:27:15 A.M. Pacific Standard Time,
[email protected] writes:
Re: PSE 12 trial version - loading problems
created by Jeff A Wright (http://forums.adobe.com/people/JeffAWright)
in Trial Download & Install - View the full discussion
(http://forums.adobe.com/message/5969733#5969733)

Pls help me with Mac and had a trial serial number problems

Hi,
I downloaded first the trial version of Photoshop, after 30 days finished but the icon still remained.
Now, when purchased a creative suite 4 Designe premium, installed, all programs are fine, just the photoshop not working, asking for serial number but when I type the right numbers, doesn`t accept.
What can I do? any idea?
to uninstall the photoshop and install again?
but if I have the other programs working and installed?

Hi,thank you, that is fine, just not so quick but I resolved the problem alone.Thanks anyway you helped me.Eva
Date: Sat, 1 Aug 2009 11:53:58 -0600
From: [email protected]
To: [email protected]
Subject: Pls help me with Mac and had a trial serial number problems
Hello, Eva. For CS4 problems, you need to ask in the Photoshop forum (this is the Photoshop Elements forum). It's here:
http://forums.adobe.com/community/photoshop/photoshop_macintosh
Good luck!
>

Lightroom 5- I had the trial, then bought Lightroom 5. Now when I try to open LR5 I have to enter my key. It doesn't take my key. :(

Lightroom 5- I had the trial, then bought Lightroom 5. Now when I try to open LR5 I have to enter my key. It doesn't take my key.

Operating system?
Cloud or standalone?
Download or box version?
New purchase or upgrade?
How many characters in the serial number. DON'T post the serial number.This is

SAP NetWeaver 2004s Java Trial Version installation problem

I am trying to install SAP NetWeaver 2004s Java Trial Version in my windows xp machine.
I have the following error.
Nothing is written in to my E:\usr\sap folder which I have share as saploc and sapmnt.
I read the forum threads on this.
I still do not know how to do this.
Please help
vijay
INFO 2006-12-17 21:23:58
Execute step getSID of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0.
ERROR 2006-12-17 21:24:01
FJS-00003 TypeError: dir_profile has no properties (in script NW_Java_OneHost|ind|ind|ind|ind, line 39640: ???)
ERROR 2006-12-17 21:24:01
MUT-03025 Caught ESAPinstException in Modulecall: executing JS script failed.
ERROR 2006-12-17 21:24:01
FCO-00011 The step getSID with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|getSID was executed with status ERROR .

Rajat,
Sorry for the delay. I was on vacation.
Which environment variable are you referring to?
JAVA_HOME is set to C:\j2sdk1.4.2_09.
I am using j2sdk1.4.2_09.
Only port changes I tried was
#sapdp01 3201/tcp.
I tried with and without the # .
Both had the same results.
I have given below the last few statememts from the sapinst log file
Any help to solve my problem will be greatly appreciated.
Thanks.
Vijay
INFO 2007-01-02 16:13:25
Execution of the command "C:\j2sdk1.4.2_09\bin\java.exe -classpath C:/DOCUME1/VIJAYV1/LOCALS1/Temp/sapinst_exe.5432.1167783061/JAR/ins-j2ee.jar com.sap.ins.j2ee.GetSystemProperty" finished with return code 0. Output: ##Tue Jan 02 16:13:25 PST 2007java.runtime.name=Java(TM) 2 Runtime Environment, Standard Editionsun.boot.library.path=C\:
j2sdk1.4.2_09
jre
binjava.vm.version=1.4.2_09-b05java.vm.vendor=Sun Microsystems Inc.java.vendor.url=http\://java.sun.com/path.separator=;java.vm.name=Java HotSpot(TM) Client VMfile.encoding.pkg=sun.iouser.country=USsun.os.patch.level=Service Pack 2java.vm.specification.name=Java Virtual Machine Specificationuser.dir=C\:
Program Files
sapinst_instdir
NW04S
SNEAK_PREVIEW
FULL
INSTALLjava.runtime.version=1.4.2_09-b05java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironmentjava.endorsed.dirs=C\:
j2sdk1.4.2_09
jre
lib
endorsedos.arch=x86java.io.tmpdir=C\:
DOCUME1
VIJAYV1
LOCALS1
Temp
line.separator=\r\njava.vm.specification.vendor=Sun Microsystems Inc.user.variant=os.name=Windows XPsun.java2d.fontpath=java.library.path=C\:
j2sdk1.4.2_09
bin;.;C\:
WINDOWS
system32;C\:
WINDOWS;e\:
sapdb
programs
bin;e\:
sapdb
programs
pgm;C\:
MCC18
mpasm;C\:
MCC18
bin;C\:
MCC18
mpasm;C\:
MCC18
bin;C\:
MCC18
mpasm;C\:
MCC18
bin;f\:
oracle
product
10gDSHome
jdk
jre
bin
classic;f\:
oracle
product
10gDSHome
jdk
jre
bin;f\:
oracle
product
10gDSHome
jdk
jre
bin
client;f\:
oracle
product
10gDSHome
jlib;f\:
oracle
product
10gDSHome
bin;f\:
oracle
product
10gDSHome
jre
1.1.8
bin;f\:
oracle
product
10.1.0
Db_1
bin;f\:
oracle
product
10.1.0
Db_1
jre
1.4.2
bin
client;f\:
oracle
product
10.1.0
Db_1
jre
1.4.2
bin;C\:
WINDOWS
system32;C\:
WINDOWS;C\:
WINDOWS
System32
Wbem;C\:
Program Files
Microsoft SQL Server
80
Tools
BINN;C\:
Program Files
Microsoft SQL Server
80
Tools
Binn
;C\:
WINDOWS
Microsoft.NET
Framework
v1.1.4322;F\:
maven
Maven 1.0
bin;C\:
Program Files
QuickTime
QTSystem
;C\:
MCC18
mpasm;C\:
MCC18
bin;C\:
MCC18
mpasm;C\:
MCC18
bin;C\:
MCC18
mpasm;C\:
MCC18
bin;java.specification.name=Java Platform API Specificationjava.class.version=48.0java.util.prefs.PreferencesFactory=java.util.prefs.WindowsPreferencesFactoryos.version=5.1user.home=C\:
Documents and Settings
vijay vijayakumaruser.timezone=America/Los_Angelesjava.awt.printerjob=sun.awt.windows.WPrinterJobfile.encoding=Cp1252java.specification.version=1.4java.class.path=C\:/DOCUME1/VIJAYV1/LOCALS~1/Temp/sapinst_exe.5432.1167783061/JAR/ins-j2ee.jaruser.name=vijay vijayakumarjava.vm.specification.version=1.0java.home=C\:
j2sdk1.4.2_09
jresun.arch.data.model=32user.language=enjava.specification.vendor=Sun Microsystems Inc.awt.toolkit=sun.awt.windows.WToolkitjava.vm.info=mixed modejava.version=1.4.2_09java.ext.dirs=C\:
j2sdk1.4.2_09
jre
lib
extsun.boot.class.path=C\:
j2sdk1.4.2_09
jre
lib
rt.jar;C\:
j2sdk1.4.2_09
jre
lib
i18n.jar;C\:
j2sdk1.4.2_09
jre
lib
sunrsasign.jar;C\:
j2sdk1.4.2_09
jre
lib
jsse.jar;C\:
j2sdk1.4.2_09
jre
lib
jce.jar;C\:
j2sdk1.4.2_09
jre
lib
charsets.jar;C\:
j2sdk1.4.2_09
jre
classesjava.vendor=Sun Microsystems Inc.file.separator=
java.vendor.url.bug=http\://java.sun.com/cgi-bin/bugreport.cgisun.io.unicode.encoding=UnicodeLittlesun.cpu.endian=littlesun.cpu.isalist=pentium i486 i386
INFO 2007-01-02 16:13:25
Execute step setNWOption of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|0|0.
INFO 2007-01-02 16:13:26
Execute step collect of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0.
ERROR 2007-01-02 16:13:28
FJS-00003 TypeError: this._name has no properties (in script NW_Java_OneHost|ind|ind|ind|ind, line 8987: ???)
ERROR 2007-01-02 16:13:29
FCO-00011 The step collect with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect was executed with status ERROR .

SAP NW2004s ABAP Trial SP11 installation problem

Hello together,
i have a problem, i hope you can help me!
By starting the SAPGui 710 i get this error message:
"partner 'kevkev1:sapdp00' not reached WSAECONNREFUSED:Connection refused..."
I`ve made the following Input in New Entry:
Beschreibung: NSP localhost
Anwendungsserver: kevkev1 (I also tried "localhost" instead of "kevkev1, but it doesn`t work")
Systemnummer: 00
Systemid: NSP
My Hosts-Datei has the following Inputs:
127.0.0.1(was given, but i also tried without that, only with kevke1) localhost
10.10.0.10(Createt with Loopback) kevkev1
My PCName(Computername) is kevkev1. I don`t have a Domain.
Can somebody help me please!

Hello Kevin,
I moved this to a new thread as the previous was solved.
Are you sure the application server is running properly? (Check with SAP Management Console that all lights are green).
If the server is up and running, try to open this URL on the PC running the Trial Version:
<a href="http://localhost:8000/sap/bc/gui/sap/its/webgui?sap-client=000">http://localhost:8000/sap/bc/gui/sap/its/webgui?sap-client=000</a>
What happens if you open the link?
Kind regards,
Klaus

SAP EP Java vmware trial on Linux problem

Hello,
This is my first post in the community so kindly inform me if there are some rules that i need to follow. Now getting to my problem.
I downloaded SAP Java trial vmware on suse linux. I extracted every this in one folder and ie all java trial rar and suse linux rars. When i start the virtual machine it starts and i press alt+f2 to see back ground processes.
After starting central instance and SCS it just keeps on showing various processes screen with port number 4076 in the last. And after sometime a blank screen with a underscore is present without any data on the screen.
But when i tried ABAP + Java trial version it started and worked fine. But i want only EP to practice.
My laptop is AMD core 2 duo with 2 gb ram.
If i have provided less info or you want to know some other details kindly post. Any kind of guidance is very valuable to me.
Regards,
Elnino

Hi Raghu,
Actually i am not even getting the login screen of Linux where i have to login using root. So i am unable to check anything.
Basically all instances gets started when i see the details using alt+f2 but after that it just shows several processes in list format and others and does not move forward.
I would post screen shot if possible.
Thanks for the suggestion and please continue your help.
Regards,
Elnino

SAP Netweaver trial version installation problem

Dear friends
I tried to install SAP netwaever tial version on my labtop. I followed the instruction excatly as shown in the website www.sdn.sap.com. the first confusing thing I faced that during installation of MS loopback adapter I found that the network adapter I cfreated dose not contain (internet protocol TCP/IP instead I had internet protocol version 4 TCP/IPv4. however I used it and do IP address as specified. then I continue installation and when I finished I didnt find the following in my start up menu Programs u2013> SAP NW 7.01 ABAP Trial Version u2013> NSP. only a SAP Management Console was installed. Now I tried to uninstall SAP netweaver from my system in order to reinstall again, but I couldn't uninstall completely and each time I tried to reinstall the system keep give me waring massage that SAP already installed. even I used the registery clean tool but still facing the problem.
Please help me to completely uninstall all the SAP component from my system in order to installed it again.
Thanks in advance
Edited by: rizik_Hilan on Nov 6, 2010 8:24 PM

Dear Faisal
Thanks for your reply I will use the links yo sent to me in yor reply bt first of all I should uninstall all SAP component from my system. each time I run setup from image folder I always get the following massage " the Wizard has detected an already SAP system NSP on this host. Uninstall first." I need a way to remove the remaining SAP . I uninstall every folder I saw in my harddrive related to SAP and also I used registry clean tool bt still I face the problem
For yor help my friends

Trying to downLoad CS4 trial to sort problems but cant even get THAT working! Help please?

Hello again ever one.....Futher to yesterday's post http://forums.adobe.com/thread/462839?tstart=0
I STILL cannot get DW 8 to work correctly, and after exhausting every other avenue, I though I would try to down load the CS4 trial! I have followed all the instruction but I cant even get that to down load correctly!!
Here is the problem...
I have waited for both the exe and 7z files to fully down load but when I double click the exe file (as per instructions) I get this message
I then fiddled with it a bit more.. not quite sure what I did, have have down loaded it again! I got a message that windows didnt know which programe had created it ... etc... not knowing what to do I navigated to DW 8... and NOW i get this message...
ANY help very much needed and welcomed!

Well, "Access denied". You either have a permissions problem, your temporary directories are full or the drive is in an unhealthy state otherwise. Log in as administrator, run CCleaner, defragment the drive, check the directory privileges for your other user...
Mylenium

Premier Elements 11 trial. Playback problems; instability problems

I downloaded the trial version and installed yesterday. My experience so far is as follows:
Video tracks I import (h.264) will play fine (although see below.) Then if I try later they won't: timeline doesn't move, no sound no nothing. No rhyme or reason to it. I've tried deleting the project and all media files from Premier and Elements Organiser and trying again. No luck. Repeat, and this time they work; I presume at some point they will stop. I've had even more trouble getting them to play in the organiser. They have played but now no matter what I do they don't seem to want to: I'd ask if the organiser can play videos or not but I've seen it do it so I know the answer.
Launching Premier Elements may cause iTunes and/or Safari to crash. Or maybe not. Depends upon the mood it's in I guess....
Yesterday, something completely took over the sound output. Couldn't adjust volume, turn off my external speakers or otherwise get sound out. When I pressed the volume up button on my keyboard nothing happened, repeat again, nothing happened. 10 mins later the volume adjustment overlay displayed upping volume by 1 notch! Another 5 mins later the same again! Bizarre. Couldn't find a way to get around it: I could launch programs ok but I couldn't logout. Or Shutdown. Having seen the delay in the volume dialog I decided that maybe it would shut down when it got the chance so I went for dinner. Sure enough, on return it had shutdown.
I have (or at least did have) a stable system before installing this program. It's an iMac on 10.8.3, 32GB RAM and 3.2Ghz 4-core processor.
Another interesting thing it does is with the playback of my clips. These are a slideshow of photos: each photo transitions in over 1.5 secs, stays for 2 secs, then transitions out whilst the next one transitions in. In other words, each photo overlays the previous one and then is displayed for 2 secs. This is how they play in iTunes, on a DVD etc. In Premier, the clips register as the same length but each photo transitions in and immediately transitions out with no 2 second pause. It's as if the transitions have been extended in time so the whole clip remains the same length but consists solely of transitioning images. Why would it interpret the video differently to other applications?
I was hoping to switch to this program because the output from iMovie 11 is really bad for dark areas: extremely pixellated and blocky. The output from Premier doesn't have this but of course the output doesn't play properly so it's a bit moot really.
I could probably live with this, for this one set of clips, if it wasn't for the other instability problems - do others find similar problems?
Regards
Andrew

Thanks ATR - not sure I explained my self properly, but here's some background...
I have a DVD that consists of a slideshow of photos from a window. As above, these seem to transition in over 1 or 1.5 seconds stay for 2 and then the next one transitions in. I've ripped the DVD using handbrake to a H.264 format so I can play on AppleTV (no copyright issues by the way!) The DVD is actually split into 5 titles: 4 of 6 minutes 7 seconds duration and 1 of around 20 seconds duration. In the DVD of course they play continually appearing as a 24 minute 48 seconds.
The intention was to load all 5 clips into Premier on the timeline and create 1 output. That actually works (when it works!) so in some respect I can achieve what I want, except.....
Let's take clip 1. It's 6 mins 7 secs long in iTunes. In iTunes it plays as expected: each photo transitions in for 1.5 secs, sticks for 2 seconds then the next photo transitions in. In Premier, the clip is 6 mins 7 secs long. However, it plays as follows: each photo transitions in then the next photo transitions in without pause. It seems that the transitions have extended in duration to what appears to be 3.5 secs thus there's no clear point where I can see the photo (a split moment when I could press pause is the only possibility.)
So that question was really: why would Premier take a clip that has been copied from DVD, and which iTunes plays the same as the DVD, and play it back differently? I read the thread which was useful in explaining how different programs dealt with transitions whilst building up a video/slideshow - perhaps I misunderstood it.
This isn't the main reason for testing Premier actually. I have a video camera capable of 1080/50p which iMovies can't handle without significant jiggery-pokery. And the exports are just plain rubbish. I've just loaded some clips into the Elements organiser - here's another problem which I'll mention here but for which I'll give more feedback on a separate thread later:
when playing back a clip, the sound will just stop. Video will continue, but no sound. If I pause it, reset the play marker backwards then play sound comes back. It may or may not disappear later in the playback. Either way, in the organiser playing clips either works, doesn't work sometimes (often??), plays with sound, plays some sound then stops.
Sorry...but this seems like a buggy program to me.
Thanks
Andrew

Every time I open PS (starting today) it acts like I am using a free trial I bought in May

I purchased Production Premium CS6 in May and haven't had any issues until today. Every time I open Photoshop the message comes up asking if I would like to pruchase the software or continue my free trial. I tried putting in the serial number I recieved when I purchased the software but it tells me it is invalid. I am running Mac OS X 10.7.5. I have not made any changes except last week I moved all of my CS5.5 software (that I had upgraded from) and the CS5.5 and CS6 disk images to an external hard drive. Anyone else experience this kind of problem before?

Quick update to this: I just gave it one more shot entering the serial number, and (I guess) it accepted it. When I clicked "next" the message disappeared. I guess we'll see what happens.

Downloaded Elements trial then bought from Apple Store resulting in confused installation

I installed trial Photoshop Elements 10 then I decided to buy from Apple Store and downloaded another Elements 10.
Now I have two Elements 10 on my MacBook Air.
My problem? I have put csh shapes into a folder that refers to the 1st installation (the trial) and cannot access those
shapes from the paid-for version. I cannot find another folder with the shapes. So it seems the paid-for version is using
a shapes folder that I cannot find at all.
I am afraid to uninstall the trial version in case I remove or disable my paid-for version.

You can always redownload again from the App Store. I would recommend removal and reinstall if you are unsure of which version is which.

Hi Folks : Down loaded the trial version, Having problems installing it from CD

Hi Folks:
Downloaded the Trial version of IWORKS. Bought the CD installed it , keeps on asking for serial number. Deleted the Trial version loaded it again still no luck keeps on asking for serial number. Any suggestions???

It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.
FYI: there is no 's' in iWrok

Trial expiration date problems

Downloaded Dreamweaver trial and got email same day 7/17/2012. I used it for a week and was taking the tutorials in preparation for buying it. I wanted to see how it works first. All of a sudden yesterday 7/20/2012 I could not log in and the message was that my trial had expired. I called and the Indian guy said to uninstall and then reinstall, and to call back if I had problems. I did that, had trouble but finally just now completed the reinstall. Why am I still getting that message? I can't buy yet but will be able to before the trial was supposed to run out in mid-August.

Unfortunately there is no way to extend the trial period. This can some times happen for a variety of reasons including but not limited to the time being changed on the system or running a system optimization program. I would recommend either trying a trial of the suite or utilize a different computer for the trial.

Trial to bought problems

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