Trial version but I have paid for Cc

I am a Creative Cloud member. When I open Cc I see that i have the trial version. What is wrong?

Keesz60 for information on how to resolve the connection error that is preventing your active membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

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I still have the trial showing although I have paid for the software

I still have the trial showing although I have paid for the software

Try to Sign out and back in: Sign in, Sign out | Creative Cloud desktop app

I downloaded the trial version but I have a serial number for my disk, how do I activate my version?

I downloaded the trial version but I've since received a serial number for the disk I received, how do I enter my serial number to activate my account.

After downloading and installing the trial version, you can activate the software by launching it and entering the serial number when prompted.
Else you can launch the software, go to the 'Help' menu and select 'Activate' and then enter the serial number when prompted to activate the software.

I keep getting the trial versions after I've paid for the Creative Cloud service.

I'm currently paying for the creative cloud service and I've downloaded a few of the programs (Indesign, Incopy, Photoshop, Illustrator) but when I open them they are coming up as trial versions. I uninstall the ones that were the trial version and reinstall them and I keep getting the trial version, What should do to fix this problem?

See the following help document:
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

I downloaded PS and PI on an old computer but now on my new one it says i can download the trial version, i know i paid for it, how can i i download to my new computer

Is there not a way to find my product key?

you can use belarc advisor to find your product key on your old computer.
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Only Trial versions available after I paid for this! So annoying!

Title says it all. I pay you money, you screw me over.
I can't download the real versions, just trials.
Creative Cloud app just says "try" on most, "download" on everything that no one needs like gaming SDK...

All my other Team Members can download...this is crazy.

Controls say they are "trial version" but I have full software (enterprise edition) installed

I know i fixed this a long time ago on my old computer, but I can't seem to figure it out now. Is there some sort of version checker program to download? I've tried reinstalling Measurement Studio and doing the update to no avail.

Try running the Measurement Studio License Fixer Utility found in the following Knowledgebase article:
http://digital.ni.com/public.nsf/websearch/86256A47004E16D186256A99007BEFB7?OpenDocument
This utility will help you diagnose the license state of your controls and will try to fix any broken licenses.
Nauman

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

This is not just annoying, it is wrong, because at the end of the trial it will stop completely. You must resolve it before then.
So, did you do anything to license the trial version? It needs to be told that you have purchased, or it will stop working at the end of the trial.

I have paid for ExportPDF but Adobe website thinks I am using a free trial.

I have paid for ExportPDF but Adobe website thinks I am using a free trial. WTF is going on?

Much discussion of this in the ExportPDF forum: http://forums.adobe.com/community/exportpdf

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost?

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.

virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
What have you downloaded, and where did you get it

How do I go from a trial version to full version of adobe products when I have paid for a subscription

How do I get the licence number to enable full versions of the adobe products coming from trial to full product using cloud subscrip[tion

If you have paid for a subscription, try signing out/in to the desktop app to reset it: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If that doesn't help, try the connectivity steps here (especially hosts file): helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Solution 2 may help as well: helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Contact Adobe tech support if you are still having issues: helpx.adobe.com/contact.html

Have paid for adobe cloud but now it is say start your trial

have paid for adobe cloud but now it is say start your trial

There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

I have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

i have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

Getting the request for a serial number means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. The easiest way to fix the problem is to use Yvan Koenig's AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. Download uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button.
Apple's support article on the subject says it's due to having a copy of the trial that is a higher version that the one you've purchased, but I'm not sure that is very common. This problem started with Snow Leopard & it seems to be some code in the iWork installers that doesn't do what it should.

I have paid for creative cloud, photoshop works fine but it will not let me register lightroom

I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom

Lightroom must be installed via the Creative Cloud Application.
It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App.

Trial version but I have paid for Cc

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