Trial version interfering with paid subscription

A couple of days after purchasing a pre paid annual subscription I found my storage reduced to 2 GB. When I log into my account plans and products page I see that there are two subscriptions listed. One is the full pre-paid subscription due to renew in 2016 and the other is a 30 day trial. The trial seems to be the active version. I don't know why it is there, I didn't dowload the trial. There is no cancel option under the manage plan screen for the trial version like there is for the full  paid version. Has anyone else seen this and/or have a solution?

Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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