Trial version of CS6 Master Collection keeps asking me to validate a serial number.
I downloaded the trial version of CS6 Master Collection for Windows. I installed it as a trial on a 64 bit windows machine. When I try to run any application, I am asked to validate a serial number even though none has ever been entered. I uninstalled, rebooted, downloaded and ran the latest version of the Adobe Cleaner and rebooted. I reinstalled and I am still being asked to validate a serial number. There have been registered versions of Photoshop CS 5 and CS5,5 on this machine, as well as a trial version of Photoshop CS6. I have tried everything I know. Help please?
Hi,
Can you please verify:
It shows Validating Serial Number screen on every launch.?
Does it hang their or shows an error?
If it shows an error then on next screen does it prompt for entering new serial Number?
Can you please send oobelib.log (in %temp% in windows and /tmp in Mac) so that I can help you in a better manner.
-Priyank
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Can't open trial version of CS6 Master Collection
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We know nothing about your system, where you download the file to and so on.... As an alternative, you might try this:
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Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise the serial number cannot be stored.
Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library; this requires read/write access for administrators. Do you enter your serial number using an administrator account?
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Quit Aperture.
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Go > Got to folder and enter /tmp into the textfield. If you see ProAppsSystemID there, move it to its proper location in /Library/Application Support/ProApps.
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Regards
Léonie -
i downloaded a trial version of photoshop elements 7.0 and when i put my serial number in it says serial number invalid
The present version is Photoshop Elements 13, PSE7 is an obsolete product. Will it possible for you to provide the serial number that you are using via personal messaging to assist you .
Regards
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A few months ago i installed a trial version of aperture. I never renewed it and now I want to buy it but it doesn't work.
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how do I get the original acrobat pro x back
yesterday I download and got a version which is very difficult to work withHi bobigene,
bobigene wrote:
no it keeps asking me for a serial number, all the links that were sent for download non are for English
this is crazy
The Links provided to you are in English language..Do you see them in any other language? (if yes, screenshot please. )
OR do you mean you are looking for installer in English language? (If that's the case, then please download the installer using that link, as it is a Multilingual installation package.)
If i have wrongly interpreted your issue, please revert back with more details.
Moreover, Can you attach the screenshot of the Acrobat application window, so that we can guide you more accurately?
Regards,
Rahul -
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From windows, Adobe Download Assistant only gives the links to the windows versions of the trial software. I need to download the mac version trial. Any Idea??
You can try following the steps listed at http://forums.adobe.com/thread/981369.
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You'll need to talk to web chat. Use this link:
Adobe ID, sign in, and account help
Click on the "Still Need Help?" link and it will give you a chance to get to web chat. -
Hi,
I'm replacing my computer, and I need to download the CS6 Master Collection - ME
I have software license, and serial number
Where can i find the download link for the Middle East Version (CS6 Master Collection)?
Thanks,
ToMeRToMeR did you purchase the middle eastern version from Adobe directly? If so then please see Find a download link on Adobe.com for information on how to download your purchased software. If you purchased the software from a reseller then I would recommend contacting them for installation files.
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Installing CS6 Master Collection (Student Edition)
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Not necessarily. The trial can be activated with the serial number. Only instal lagain, if that doesn't work.
Mylenium -
Can't stop Adobe CS6 Master Collection from extracting
I tried to download the trial version of CS6 Master Collection and it won't stop extracting. The pause and stop button after the extraction bar don't function. I went to the website 'Prodesigntools.com/tag/ddl' as suggested to try to download without using Adobe Download Assistant. When it tries to reinstall this error message appears, 'This product is already in the download queue and will not be added (error 105). If you believe you have received this message in error, you can restart Adobe Download Assistant and try to add the product again'.
I have an iMac OS X version 10.8.2 with a 2.7 GHz Intel Core processor with 8GB 1600 MHz 15 DDR memory.Please try solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4. If you continue to face difficulties then you may also want to follow the steps listed in solution 1 to reset the download experience.
Finally you can initiate a direct download of the software by following the directions listed at http://forums.adobe.com/thread/981369. -
CS6 Master Collection trial download not available?
I have CS6 Master Collection that is currently installed on my iMac and I need to install it on my new laptop. My serial number is valid and registered with Adobe, but because this was a downloadable version only (no disc), the way it was installed was by downloading the trial version of CS6 Master and then inputting my serial number when installing on my system. It would seem as if Adobe has discontinued the CS6 Master Collection trial download.... and if so, how do I install the programs on my new laptop without a disc and without a trial download? Is there a way to get the download or a disc from Adobe?
CS6 Trial Downloads (Includes Master Collection)
Perpetual License version - no subscription necessary
Official Adobe site / not a third party (like ProDesignTools.com)
NO "Very Important Instructions" fo follow
Creative Suite Help / Download CS6 products
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Ignore the erroneous message stating:
"If you purchased a CS6 product..."
"You'll need your CS6 serial number to complete the installation."
This is a trial. No previous purchase is required, and no
existing serial number is required to complete installation.
No Adobe ID or login is required for download.
Read here from Adobe Employee Todd Kopriva:
http://forums.adobe.com/message/5437370#5437370
(Fully functional 30 day trial, after installation run: Help > Updates...)
CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: 'Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.
Pertinent factoids:
Adobe Creative Suite 6 FAQ
http://www.adobe.com/products/cs6/faq.html
Under: "Trial information"
"Does Adobe have trial versions of Creative Suite 6?"
"We no longer offer trials of the CS6 versions of the applications."
You can ignore the above erroneous statement.
Read here from Adobe Employee Todd Kopriva:
http://forums.adobe.com/message/5453949#5453949
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely." -
CS6 Master Collection - Own a PC version, but need a Mac Version
Can I download a Mac version of CS6 Master Collection for my new Mac Pro? I own a PC version on my desktop, but I want to be able to use it on my Mac Pro too. I deactivated my laptop CS6 install, so I have an open account, PC version, to be activated. Is there a way to download the Mac version and activate it using the open activation copy?
Thanks,
KenI'm afraid you'll have to ask Adobe.
Some software is multi-platform, the majority is single platform.
Lightroom is multi-platform. So are all Creative Cloud apps.
Creative Suite apps are all single platform and always have been since the Creative Suites first launched in 2003. Prior to that the standalone apps (Photoshop etc) were all single platform licenses. So multi-platform licenses are relatively recent for Adobe. -
Problem with CS6 Master collection on iMac
Hi .
The installer for CS6 Master Collection (Site Licence) will not accept the serial no on a iMac
I have run the adobe cleaner and cleared all Adobe products off the mac.
I have run ONYX and fixed all it could fix re permissions etc and HD problems (none)
The OS version is 10.6.8 and latest updates as of yesterday.
The install and serial no work fine on all other 19 Macs same configuration
There are no adobe products showing up in applications or Utilities
Network connection is fine.
Any suggestions please ?Hi sheamusmac ,
Please refer the mentioned kb: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html .
Regards,
Romit Sinha
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