Trial version to paid

Need help switching from trial version of LR5 to paid subscription

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

  • Transition from Dreamweaver CS5 Trial version to paid version

    I've spent weeks working on my site with a trial version of Dreamweaver CS5 (actually it's part of the entire Adobe Web Premium CS5) and have two days left. Then I will have to uninstall the entire package and the trial Dreamweaver with it. I have a paid version ready to install then. I notice the trial version has generated an ".ste" file apparently automatically. Will the paid version of Dreamweaver CS5 "find" the .ste file or do I need to do some kind of import procedure? For that matter, do I need to make sure everything is up to date in the existing .ste file before making this transition? Thanks.

    it's part of the entire Adobe Web Premium CS5) and have two days left. Then I will have to uninstall the entire package and the trial Dreamweaver with it. I have a paid version ready to install then.
    What exactly have you purchased as a paid version?
    Is it the standalone version of Dreamweaver on its own or have you purchased Web Premium CS5?
    If you've purchased Web Premium CS5, you can just enter the serial number and "convert" it to a permanent version - no reinstall required.
    If you've purchased the standalone version of DW then you'll have to uninstall Web Premium CS5 Trial first.
    Normally any new version of DW will find your site settings and migrate them but this does not always work.
    To manually export the site settings, in DW click Site > Manage Sites > Export and you can save the .ste file anywhere you wish on your hard drive.
    When you've installed the new version, you can then click Site > Manage Sites > Import and point DW to the saved .ste file.

  • Convert trial version to paid version, on a windows computer

    I bought adobe cc. But when I start programs from Adobe. I get a screen that says I use the trial version. but I've paid for a year long adobe. How can I convert my trial version to the paid version?

    CS6 or Creative Cloud Reverts to Trial Mode
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • CS6 versions opening as trial version with paid subscription...what???

    I've had a paid sucscription since October and just today all my CS6 apps are opening as "trial versions" some with my previous workspace settings, and others without previous settings. What's going on? Was there an update via Creative Cloud that malfunctioned? I'm not using a 30-day trial copy of the application - I want the apps I'm paying for monthly back the way they were yesterday!
    Is anyone else experienceing a glitch in their service or applications? Why is this happening? All my profile and payment info is up to date - so what gives??
    Alexandra

    Chat Now button near the bottom for Activation and Deactivation
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Lightroom 5 trial version to paid package problem

    My trial version of Lightroom ran out, I signed up to the Adobe Creative Cloud Photography Package, but Lightroom is still saying i need to update my membership and won't let me develop work? Any ideas? Thanks Richard

    Hi Richard,
    Try to perform the following steps.
    Close the Creative Cloud Desktop application and Lightroom.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Lightroom.
    Hope this helps.
    Regards,
    Sumit Singh

  • I purchased creative cloud, so I thougth Adobe Acrobat Pro was included. When I install the program with my CC ID, I keep getting a trial version, I paid for Creative cloud so why should I buy Adobe acrobat seperately?

    Can anyone help me please?
    I tried to install and remove twice, We bought one year full package of creative cloud programs.
    Many thanks for a solution, i have 3 days trial left.

    Hello Kelly,
    first, because you wrote that you "installed ..." a try to (un)install by own resources is not enough!)
    As strange as it may seem I fear it's now a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    On the other Hand, in my eyes it's as you said, CC includes many other programs, please see Adobe Creative Cloud . Here a screenshot of some of my programms I loaded down to use in CC:
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • I paid for CC Photography plan, Ps an Lr still in trial version

    I bought today Creative Cloud Photography plan. When I'm opening Photoshop and Lightroom both are still in trial version. Do I need serial number if yes how can I get it?

    Guys from support solved it for me. It’s working now..
    Od: amaroo123 
    Wysłano: 5 października 2014 22:17
    Do: Rafal Denis
    Temat:  I paid for CC Photography plan, Ps an Lr still in trial version
    I paid for CC Photography plan, Ps an Lr still in trial version
    created by amaroo123 <https://forums.adobe.com/people/amaroo123>  in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6793022#6793022>

  • I paid for a yearly subscription and now it says I'm on a trial version of adobe creative cloud?????

    It was working fine from march onward when I bought it but when I tried to sign in today it's saying all my products are just trial version and when i go to activate it, it asks for a serial code which wasn't give to me in my emails or anything? I have the transaction in my bank on the day that i paid for it. I've tried re installing and updating but nothing is working. What. The. Beep. This is really annoying.

    Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Then launch CC apps which is asking for serial number and check.
    Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
    Windows :
    1)Navigate to C:\Windows\System32\drivers\etc and look for file named "hosts" inside etc folder.
    2)Copy the hosts file to Desktop and open the same with notepad.
    3)Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
    4)Copy and paste the Hosts file back to "Etc" folder.
    Make sure to select "Replace" option when prompted.
    Mac:
    1) Right click on the Finder icon on dock and select "Go-To Folder" option.
    2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
    /etc
    3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
    4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
    5)Copy and paste the Hosts file back to "Etc" folder.
    Make sure to select "Replace" option when prompted.
    Then launch CC apps which is asking for serial number and check.
    Note: If the hosts file does not have Adobe entries , you can try below steps:
    Windows :
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm.db file.
    Mac:
    1) Right click on Finder icon and  select "Go-To" Folder option.
      2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.
    Once you had deleted opm.db file , launch Creative Cloud desktop application and sign in with valid email ID.
    Then launch CC apps which is asking for serial number and check.

  • Do I need to delete trial version of Adobe Photoshop Elements 12 before installing paid version?

    Hi, I bought Adobe Photoshop Elements 12. I already have trial version of Adobe on my computer. Should I delete the trial version before downloading paid version?

    See: http://www.adobe.com/products/photoshop-elements/faq.html#trial-information
    If you already have a trial version of Photoshop Elements 12 or Adobe Premiere Elements 12 installed on your computer, you can continue using the software without interruption by purchasing the product for unrestricted use.
    Simply select Download from the Delivery Method pull-down menu on the Adobe Store page.
    When your purchase is complete, you’ll receive a product serial number via email that allows you to easily convert your trial version without reinstalling the software.
    Enter the serial number in the Software Setup screen (shown below) within your trial product and follow the prompts to complete the process.

  • Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

    Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

    This is not just annoying, it is wrong, because at the end of the trial it will stop completely. You must resolve it before then.
    So, did you do anything to license the trial version? It needs to be told that you have purchased, or it will stop working at the end of the trial.

  • How do I continue editing a project from the trial version of final cut pro to the paid version

    I have been working on a project on the trial version of final cut pro x.  I  bought the full version even though my trial wasn't up yet.  When I opened the paid version my projects from the trial are not in there.  I also closed the trial and opening the paid version and my projects were still not there.  How do I get my projects to show in the paid version?

         I have a 'similar' problem, but your advice above does not work (or does not seem to work).  My Trail version of Final Cut Pro 10.1.1 expired before I completed my first/only movie project. 
         I purchased FCP yesterday.  Now I want to "import" the video files and the movie project (not sure if that's the correct terminology - I am still a newbie) into FCP 10.1.1 -  Please advise?

  • Trial version interfering with paid subscription

    A couple of days after purchasing a pre paid annual subscription I found my storage reduced to 2 GB. When I log into my account plans and products page I see that there are two subscriptions listed. One is the full pre-paid subscription due to renew in 2016 and the other is a 30 day trial. The trial seems to be the active version. I don't know why it is there, I didn't dowload the trial. There is no cancel option under the manage plan screen for the trial version like there is for the full  paid version. Has anyone else seen this and/or have a solution?

    Chat Now button near the bottom for Activation and Deactivation
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • After my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access m

    after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?

    sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
    when signing in, use the same adobe id you used to subscribe.

  • I paid for the annual subscription for lr and ps. when i download the programs it showed me using the trial version which has now expired. how do i get the full program i paid for?

    I paid in full for one year for lr and ps. Both apps show as a trial version and ps is now expired. How do I get the full use of the programs I paid for?

    Moving this discussion to the Adobe Creative Cloud forum.
    Oclan and Cesarguez if you have a valid membership and it is not being authorized then there is likely a connection failure between the computer and our servers.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

  • User with an active Adobe ID on a paid subscription, tries to open InDesign CC and is prompted with a Login screen for the "trial version".

    The user had the program open earlier today. But now, she can't open the program and gets prompted with the login screen. I don't want her to login as it mentions the "trial version" of the software. We have a paid subscription.
    The application opens successfully on other work stations.
    I am running the Adobe CC Installer update on her machine now.
    Why did her login suddenly become deactivated?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

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