Tried all the suggestions but still aint working PLEASE HELP!!

I got my nano in january but it hasnt been turning on for about a month. Its fully charged and sometimes makes a beeping noise when it plugged into the computer. Two icons keep appearing a folder with a ! mark and a black and white battery. Ive tried resetting and updating. However, when I tried to update itunes asks me to plug in my nano when its already plugged in! Its driving me insane so any suggestions would be appreciated or even if theres a customer service helpline because I cant seem to find one.
nano   Windows XP  

"I got my nano in january but it hasnt been turning on for about a month."
Since you tried most things and you've been having this problem for a month now, why not take advantage of the warranty and get it fixed?
http://depot.info.apple.com/ipod/
Or take it an Apple store.

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    Message was edited by: percy123456789
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