Tried downloading my Cloud apps to my second computer and got charged a second fee... what gives?

how do i get refunded and make this right?

See if the following helps.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

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Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more.

I am trying to download the Facebook app to my new iPad and I keep getting an error . It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url

the iPad is totally new to me. I can't seem to do anything with my Apple ID. As the title says, I am trying to download the Facebook app to my new iPad and I keep getting an error. It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url. Cancel or Retry. I have no idea what I'm doing wrong. Any help would be greatly appreciated.
I'd also love to know how to get rid of the old owner's name, which was Mike - I'm Ann

Wow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings.....

I am trying to install CC apps on my second computer but the apps wont load in the CC window

I am trying to install CC apps on my second computer, but the apps wont load in the CC window, CC just keeps thinking.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter

I currently have CS3 on my computer, do I have to uninstall CS3 in order to download CS6 cloud apps?

I recently purchased a subscription to the CS Cloud - I currently have CS3 installed on my computer, do I have to uninstall CS3 in order to download CS6 cloud apps? Will there be any conflicts if I don't? I am currently running a website with CS3 and building a new one, I don't want to disrupt the current one until the new one is ready.

No there is no need to uninstall, you can run both on same machine without issues.

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout.

On How many computers and iOS devices can I download creative cloud app?

On How many computers and iOS devices can I download creative cloud app?
so far it is on an iMac, an macbook pro, an iPhone , and iPad. now it won't download onto a macbook air.

Hi,
see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
Hans-Günter

I was trying to download a free app from the iTunes Store,and was asked to update my method of payment. I did ,and was denied. Why was I denied if the app is free?

I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?

If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.

I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.

I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.

Hi Brooke,
There are very simple steps to download creative cloud on your other machine as well.
You can follow the below links:
Creative Cloud Help | Install, update, or uninstall apps
Download Adobe Creative Cloud apps | Free Adobe CC trial
After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
Regards
Akshey Malhotra

When transferring music library and apps to my new I Pad I think I clicked Export Library instead of synching. Now my music library is virtually empty - mostly CDs downloaded, a few apps for the I Pad and apps for the I pod too. Can I move these back?

When transferring music library and apps to my new I Pad I think I clicked Export Library instead of synching. Now my music library is virtually empty - mostly CDs downloaded, a few apps for the I Pad and apps for the I pod touch too. Can I move these back?

weird very weird. today i did this again today after already being unsuccessful earlier. exactly the same thing as i have done before, exactly. didn't try to import. didn't say damaged library, copied everything in including date. have tried it about 10 times no luck. today it just worked.
how weird is that?
oh well JG - maybe you mixed a magic potion for me?
anyway, thank you for all the help.
to anyone else reading this all i can say is keep trying, you never know. follow the above advice. you may feel exasperated and think you have done it already, but keep trying.
cheers
P

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement agreement, quit and relaunch. I did all that to my best understanding of those words but still saw nothing but the same

I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement, quit and relaunch. I did all that, to my understanding of those words which could be wrong, but still have the same message. Please help.

The key word is "launch", the Apple word for "run an app". You must run an app from Applications

I´ve downloaded the Cloud as a testversion but I´ve got Mac OSX 10.6.8. Is it possible to use it?

I´ve downloaded the Cloud as a testversion but I´ve got Mac OSX 10.6.8. Is it possible to use it?
Best Wishes Fredrik Moback

Hi ema466,
To take advantage of all the great features in the new Creative Cloud desktop apps, you should upgrade to a newer version of Mac OS X. Some of the new CC apps do not support v10.6 and will not install. Minimum system requirements for each Creative Cloud app can be found on the tech specs page on Adobe.com.
Note that if you are on Mac OS X v10.6, you will have to install products that are compatible with v10.6 via Adobe Application Manager.
Regards,
Romit Sinha

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Tried downloading my Cloud apps to my second computer and got charged a second fee... what gives?

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