Tried everything I can find, iMac won't start up!
Yesterday, my iMac told me there were new updates to be installed, and some of them required the computer to restart. So I clicked ok to update and restart, everything went along normally until after the updates, when it tried to restart, it won't get past the white screen with the gray apple logo and the little spinning wheel underneath it. I have been searching these forums all day looking for answers and trying anything I've found that I think might help, and nothing's working.
The closest I've come is this: I put in the install disc (1), and tried to restart while holding option. This allowed me to click on the disc and start it up from that, and I went into disk utilities to try and repair the disk, as suggested in this thread http://discussions.apple.com/thread.jspa?messageID=8807992�, started by someone who seemed to be having a similar problem.
When I tried to "Repair Disk," it said "The Disc "Macintosh HD" could not be unmounted."
I tried "Verify Disk," and this is what it said in the little box (everything in bold was in red on my screen):
Performing live verification
Checking journaled HFS Plus Volume
Checking extents overflow file
*Invalid leaf record count*
(It should be 198 instead of 187)
Checking catalog file
*Incorrect block count for file pcsd.pub*
(It should be 16 instead of 17)
*Invalid sibling link*
*Volume check failed*
*Error: Filesystem verify or repair failed*.
Then a box poppped up saying:
First Aid Failed
Disk Utility stopped verifying "Macintosh HD" because the following error was encountered: Filesystem verify or repair failed.
Also as suggested in that linked thread, I then tried to "use the Restore tab in Disk Utility to make a full copy of my internal drive volume to an external drive volume," but it told me "Restore Failure, Could not restore - read only file system." Does this mean my external is read-only? It is brand new and has never been used, just plugged in for the first time to do this. Do I need to do something to the external to make it work? Is there anything I can do short of erasing and re-installing everything?? I'm completely at a loss here, and I'm sorry this is so long but I wanted to make all information available. Any help would be greatly appreciated!!
Would that have worked if I had tried it before the "archive and install"? Because that is what I tried next and it didn't work, and I'm just wondering if it didn't work BECAUSE I tried to do the Archive and Install first? Or if it just never would've worked because my hard drive's messed up?
I'm just wondering because after I got the last response, I called Apple Care to see if there was ANYthing else I could do before having to either erase everything or actually haul it down to the Apple store, and it's the Apple care guy who told me to try the Archive and Restore first. So I'm just a bit annoyed if this could've been avoided by simply doing a new install first, if it's the Archive and Install that ruined everything...
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Hey pepperfromnl,
Welcome to Apple Support Communities! I'd take a look at this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
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ITunes failing to open (Ive tried everything i can find, please help me)
Hi guys,
I know this is probably something people ask alot but if i could just get someones help id really appreciate it.
My iTunes suddenly won't open.. for no reason i can find.
It bounces up and down in the dock as if it is going to and then just stops.
I think its iTunes 7.3
(I don't get any error message)
Please help me out,
Thankyou!!
Olliefor the record, I second this. Mine is not opening either, though I do get the chance for a Crash report and my error says this (below). are you getting the same report? definitely try wping out itunes and reinstalling - i did it, but it didn't work. i also just had a new battery ut in, which corresponds to when this stopped working.
no clue. - bt
Date/Time: 2009-02-18 10:59:17.145 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [59]
Version: 8.0.2 (8.0.2)
Build Version: 2
Project Name: iTunes
Source Version: 8022001
PID: 434
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x65b50223
Thread 0 Crashed:
0 <<00000000>> 0x65b50223 0 + 1706361379
1 libcrypto.0.9.7.dylib 0x952bf541 OBJNAMEinit + 41
2 libcrypto.0.9.7.dylib 0x952bf44a OBJNAMEadd + 32
3 libcrypto.0.9.7.dylib 0x952bf350 EVPaddcipher + 40
4 libssl.0.9.7.dylib 0x953cd5c2 SSLlibraryinit + 26
5 com.apple.mobiledevice 0x0ed00b52 AMDeviceNotificationSubscribe + 30
6 com.apple.iTunes 0x00458a60 0x1000 + 4553312
7 com.apple.iTunes 0x001e885d 0x1000 + 1996893
8 com.apple.iTunes 0x0004e35d 0x1000 + 316253
9 com.apple.iTunes 0x0004e5a3 0x1000 + 316835
10 com.apple.iTunes 0x0004e6d9 0x1000 + 317145
11 com.apple.iTunes 0x0003b897 0x1000 + 239767
12 com.apple.iTunes 0x0003ca98 0x1000 + 244376
13 com.apple.iTunes 0x0003cc02 0x1000 + 244738
14 com.apple.iTunes 0x0028cf15 0x1000 + 2670357
15 com.apple.iTunes 0x00002db2 0x1000 + 7602
16 com.apple.iTunes 0x00002cd9 0x1000 + 7385
Thread 1:
0 libSystem.B.dylib 0x9fe38817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9fd5c100 CFRunLoopRun + 60
3 com.apple.iTunes 0x00298b46 0x1000 + 2718534
4 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9fe38817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9fd4b227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9fd4aa42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x91468356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91468171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x9fe53407 semaphorewait_signaltrap + 7
1 com.apple.iTunes 0x00273795 0x1000 + 2566037
2 com.apple.iTunes 0x0036c0db 0x1000 + 3584219
3 libSystem.B.dylib 0x9fe52d67 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000009 ebx: 0x952bf58e ecx: 0x65b50223 edx: 0x0000001f
edi: 0x9535dbc8 esi: 0x00000003 ebp: 0xbfffcfa8 esp: 0xbfffcf6c
ss: 0x0000001f efl: 0x00010286 eip: 0x65b50223 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x97036000 - 0x9703bfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97106000 - 0x97121fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9712c000 - 0x971b4fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x971b9000 - 0x971f8fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9a45d000 - 0x9a463fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x9b9f6000 - 0x9b9f6fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9cee3000 - 0x9cf83fff com.apple.QuickTimeImporters.component 7.6 (1290) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x9cf9e000 - 0x9cfdafff com.apple.QuickTimeFireWireDV.component 7.6 (1290) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x9cfe3000 - 0x9cfe7fff com.apple.CoreMediaAuthoringPrivate 1.6 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
0x9cfed000 - 0x9d0b6fff com.apple.QuickTimeMPEG4.component 7.6 (1290) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9d0d3000 - 0x9e04ffff com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9e1af000 - 0x9e1eefff com.apple.CoreMediaIOServicesPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9e214000 - 0x9e23dfff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9e24b000 - 0x9e269fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9e27b000 - 0x9e324fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9e34a000 - 0x9e387fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9e3ae000 - 0x9e803fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9e89a000 - 0x9eb8ffff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9ec95000 - 0x9f34bfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9f6cc000 - 0x9f972fff com.apple.CoreServices.CarbonCore 682.31 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9f9b5000 - 0x9f9d0fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9f9d9000 - 0x9f9d9fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9f9db000 - 0x9fc13fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9fd25000 - 0x9fd27fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9fd29000 - 0x9fdf1fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9fe2f000 - 0x9ffa0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x9fff0000 - 0x9fffbfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: External HDD, Western Digital, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA -
Blinking #1 G5 diagnostic LED. I've already tried everything I can find info on.
I have a 2005 Imac G5, non isight, that I replaced the capacitors and PSU. It was repaired and running fine for about a month when the other day, my wife went to use it. She woke it up, and was working online fine. She was then needing to print something and as we have not acquired a usb router, she unplugged her Logic USB key to plug in the printer. Then she couldn't find her cursor, then the cooling fans spooled up to a high speed and she turned off the computer with the power button. (hard shut-down) Then the computer wouldn't turn back on. Nothing. No spool up, no "bong", nothing.
I removed the rear panel and plugged in the power cord to check the diagnostic leds.
#1 was illuminated, #2 only blinked when power button pushed. OK. Possible cap problem again as this is what it did when the caps went bad before.
I disassembled the unit and removed the logic board, finding some expected loose solder joints. (those joints are tough to solder properly) I re-soldered, all the loose joints and tested all the connections with my meter. None of the all recently replaced caps showed any sign of damage. Then I reassembled everything and reconnected the power cord.
Now, the #1 led is BLINKING. I disassembled it all again to recheck everything and also performed a voltage test on all PSU pins. All check out correctly.
Reassembled again. Same result. #1 led is blinking and nothing happens when I push the power button. I cannot find ANY accurate posts on what this means.
Please don't respond by saying "just take it to the Apple store", etc.
I need a serious Mac expert answer.Ok. Here's where it gets even wierder. I whacked on the PSU with my hand and the #1 LED lit solid, but nothing happens whane I push the internal power button. So...
I switched out the PSU to the other one that I replaced in the course of repairing the Mac the FIRST time.
Now... Both #1 AND #2 LEDs are blinking, albeit #1 is blinking brighter. AND the fans slowly spool. The PSU is making pulsing sounds with the power to the fans being pulsed in sequence with the sound from the PSU. The pulsing is in groups of 3 to 6, seemingly randomly.
Can anybody help me? -
Start up disc full, tried everything I can find, no changes, help?
I posted this somewhere earlier, sorry for repeating, but I can't find it. AFter getting the start up disc full message, I backed up everything on an external hard drive with Time Machine, and additionally, copied everything from iphoto on to the same drive, different partition. I have freed up tons of memory, but no change to the start up disc when I check it in the activity monitor area. I have restarted it a number of times, emptied all trash, and checked the console log for messages. I see lots of "failed to count the number of files in the "/system/library/memory/startupItems": No such directory. Other than that, nothing popped out at me. I also ran the diagnostics for the disc and repaired all permission scripts, (I think that's what it said) no help.
I am grateful for any help, could it be a virus or an error I can't detect?
Thanks,
VeronicaWould that have worked if I had tried it before the "archive and install"? Because that is what I tried next and it didn't work, and I'm just wondering if it didn't work BECAUSE I tried to do the Archive and Install first? Or if it just never would've worked because my hard drive's messed up?
I'm just wondering because after I got the last response, I called Apple Care to see if there was ANYthing else I could do before having to either erase everything or actually haul it down to the Apple store, and it's the Apple care guy who told me to try the Archive and Restore first. So I'm just a bit annoyed if this could've been avoided by simply doing a new install first, if it's the Archive and Install that ruined everything... -
Hi everyone
Need some help desperately
Was syncing my iphone through itunes and it wanted me to update the version which I thought it did
Now my phone keeps telling me to connect to itunes which I have tried without success.
In device manager it's showing as apple mobile device in recovery mode with an exclamation mark
Have tried so many options from this site but nothing works.
When I tried to update in device manager it says access denied
Have also tried reboot without success
Going absolutely mad need a real expert
Pleeeaaase thanksHi Brenni17,
If you had an issue during an update and now having issues restoring your iPhone, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I've tried ctr click, rt click in the toolbar space and looking throughout the available menu items. I need the toolbar or I can't use FireFox
'''menendezpatrick''':
The poster '''''RobKelly55''''' is using OSX and the menu situation is different.
*The page link that I posted ( [https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing Menu bar is missing] ) will automatically detect the OS and Firefox version that you are using when you go to that page.
*To see the OSX information, you can go to that page with any browser but select MAC on the right hand side, then you can see the information for OSX.
*After viewing the information, be sure to change back to your OS or re-start Firefox. -
I have a canon Vixia HF M301 camcorder and I can't get it to import videos to my Macbook Pro. I have read and tried everything I can find and still no luck. Any help would be greatly appreciated.
Lorcan96791,
Please make sure that you are using Transfer Utility, which is a program that is made by Pixela Corporation. It came with your camcorder along with another program called VideoBrowser.
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
IMac won't start with Thunderbolt Display connected after firmware update
After updating my thunderbolt display firmware to version 1.2 this morning via the App Store, my mid-2014 iMac won't start up with the external display connected. I can get the iMac to start up only by disconnecting the display's thunderbolt connector. After the iMac comes up, I can reconnect the display and everything appears to function normally. I've tried several restarts and the iMac won't start up with the display connected. Anyone else experience this?
Hello rameta,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen -
My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please
Hi Louis,
Thanks for visiting Apple Support Communities.
You may find some of the suggestions in this article helpful with troubleshooting your Messages login:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best Regards,
Jeremy -
My iPod Touch 4th generation just won't download apps. I have tried everything I can think of. Please help!
Hi, when you say you have tried everything... I presume you have gone into Settings > Store and logged out and back in with your account details?
You could try purchasing an app via iTunes to see if its an issue with the device or the account you're using.
Hope this helps. -
Z77A-GD65 build won't post, I've tried everything I can think of...
Hello all,
Here are the parts:
MSI Z77A-GD65 mobo
Intel i5-3570K LGA 1155
MSI N560GTX-TiHawk graphics card
Samsung 30nm DDR3 RAM 2x 4gb
Corsair H100 cooling
Samsung 830SSD
Silverstone ST1000 1000watt power supply (this and my HDD are the only components from my old build and the HDD isn't attached)
I plug everything in, check and recheck, and all the fans and lights turn on for maybe a second and shut off with no beeps. I've RMA'd the board and processor to no avail. I've been breadboarding the build since the first time it failed to start. I checked the power supply with the paper clip test and on my old build to see if it was the problem and it was not as far as I can tell. It still functions as it should with the old build.
I followed multiple instructions to trouble shoot this problem and haven't gotten anywhere. I've tried with just the CPU, H100 and a stick of RAM and still get the same issue. I've tried both sticks separately in each socket and had the same issue, as well as a completely different set of sticks. I've switch the CPU cooler from the H100 to the stock one with no results. Reseated everything. Reset the CMOS. This build has never posted so nothing is overclocked and nothing has had any firmware updates. I've tried everything I can think of to get this problem fixed and I can't find the solution. Any suggestions would be greatly appreciated. I should probably note that my old build is pretty old so most of the new parts aren't compatible with it so I can't update firmware and such on my own if those are possible issues.
Thanks.
PS. Posting from my IPad so I apologize for any typos.Quote from: Bernhard on 27-July-12, 12:50:02
Are you saying that this is a new board and processor after having the same problems on the previous parts ?
I bought all the parts for this build, had the issue and though it was mobo caused so I sent that back. Then I had the same issue with the replacement so i sent the processor back. Same issue with the replace ment processor.
Quote from: xmad on 27-July-12, 19:37:58
Just to ask a probably silly question, but does that old psu have the proper connectors? Are the 4 pin connectors near the cpu filled? Is the backplate on backwards and shorting something?
Yes, it has all the right ports and connections. The backplate is correct as far as I can tell.
After talking with MSI and a local computer shop my current best guess is that I got a board with an old version of the bios that isn't compatible with the processor I have. That means to bios will need to be flash updated, something I have no idea how to do. My local computer shop said they could do it for 65$ but with no garuntees if something goes wrong. So, I'm going to send it to MSI and have them do it.
Thanks for the ideas guys, if you can think of anything else let me know.
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