Tried everything, now looking for the wisdom!!!

been with bt for around 16 months, so far have had zero isssues, its blew me away, cant fault one single thing, until now.....
my download speeds have been increasing and getting better and better, for where i live, the speeds i get are unheard of. i download normal web files at around 800kbps.
anyway, the problem i have, is xbox live.....now i know its not strictly a bt problem, but i dont know where else to turn, and obviously something is wrong......
i have never had any lag before, and my downloads and streaming were always superfast. i.e a 2 gb demo in around 30 mins, now in the last 3 weeks or so its gone horrendous, to the point where i know something is majorly wrong. i just went to download the minecraft demo, which is 113 mb, and it was still on 1% after 10 mins. i cant stream videos without them having to buffer every 2 mins, and the games are lagging terribly.
so now for what i have tried.
the home hub
another netgear router
both wired, i have taken out all filters and extensions, and have even just bought a brand new filter, and had just that going into the master socket, without even the phone in. it was just the same.
it basically seems like my xbox live is being throttled somehow, im not saying it is, just thats how it seems, seeing as online my downloads are all up at 700 - 800kbps.
below is my speedtest results and then pingtest results.
with the speedtest i ran the same locations twice just to make sure::::
speedtest.net
recommended 1       ping 65 download 6.92Mbps up 0.92Mbps
recommended 1       ping 65 download 6.92Mbps up 0.93Mbps
recommended 2       ping 31 download 6.92Mbps up 0.31Mbps
recommended 2       ping 30 download 6.92Mbps up 0.92Mbps
pingtest.net
recommended 1    no packet loss ping 43 jitter 5ms   grade A
recommended 2    no packet loss ping 27 jitter 0ms    grade A
recommended 3    no packet loss ping 26 jitter 0ms   grade A
its at that point where you have physically tried everything and your wondering if it will ever work again.
i love my bt broadband, i was hoping to renew for another 18 months, but if i dont get to the bottom of this, i dont see how i can, please can someone help.
if you need anymore info or stats, just ask and ill get them asap!
thanx!
anxiously awaiting help!!!
Solved!
Go to Solution.

thanx for getting back to me......
visited the webpage you gave me....
im not using wireless, im wired, so wireless doesnt come into it.....
i done the quiet line test, didnt here a peep, complete silence.....
as for the btspeedtester, i have tried it around 6 or 7 times today, and everytime i get the same message..."
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider."
and lastly, my statistics.....i was on the home hub, but due to trying everything and anything to fix my problem, im currently using my netgear router, so will post statistics from that, but if its absolutely neccessary, i can hook up my home hub again and get them from that.
System Up Time 05:43:45
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoE
52038
74623
0
966
7714
03:07:43
LAN
10M/100M
375999
239827
0
21746
1456
05:43:41
WLAN
11M/54M
6180
5190
0
472
57
03:30:08
ADSL Link
Downstream
Upstream
Connection Speed
13522 kbps
1100 kbps
Line Attenuation
35 db
10 db
Noise Margin
2 db
5 db
so as you can see, my download and upload seem ok, as i said, i really feel i have been singled out or throttled or something along those lines, i literally tell everyone i know how great my xbox connection was while they all struggled, and now mine is the worst i have ever known it to be.

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