Tried registering CS6 serial #, yet Adobe is not recognizing #. Why? Installed ok w/ it.

I had to reinstall my entire CS6 after a crash. Got my number through company I purchased the program. Went onto Adobe to download entire set. But discovered my CS6 was not registered. So I decided to do so. BUT it didn't recognize my serial number, when I've just installed my programs with it.

Hi WA,
Please confirm the product name of which you have the serial number.
Also, the operating system you are using.
Please private message the serial key of CS6 and screenshot of the problem.
Looking forward to your reply.
Regards,
Sumit Singh

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