Tried restoring to factory settings and folder blinking with ? In the middle
how do I get rid of a blinking folder with a question mark in the middle? Daughter tried restoring to factory setting and got to this and didn't know what to do. HELP!!
lgeorge45,
which model MacBook Pro do you have, and which version of OS X is installed on it?
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Ipod classic has been wiped saying 'no music'etc.
Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug.
A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
B-rock -
My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.
When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.
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As of Oct 20, 2012, my calendars will not load from my Macbook Pro to my iPod. Tried resetting to factory settings and installing just my work calendar... unsuccessful. Genius at my Apple store tried a DFR (?) type reset... still no calendars. All other functions of the iPod is working fine. Any suggestions?
10.8.2. And I have been keeping up with updates, but I thought they all involved fixes to Logic Pro and Aperture (but there may have been an update to OXS...is there any way to see when fixes were released?) The Genius's at our store were stumped and told me to contact Apple.... but without Apple care, I will be charged a fee.... and my iPod is in pristine shape. Is there a way to request Technical support for a problem they are possibly causing?
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How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanksyep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.
Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W. -
I am unable to power off my iphone 4S. I have restored to factory settings and restored a back-up. Please help?
How are you trying to power it off?
And does a physical reset work? -
Restoring to Factory Settings and Restore Backup on an iPod Touch 4G
I have seen many posts regarding restoring iPods to factory settings and then loading a backup. I have seen many posts about the "Other" storage space, too. But I haven't found any that address my specific issue. I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
I have reviewed the Usage on my son's iPod via Settings < General < Usage. I added up the storage space of all the apps. It is 2.1 GB. This is what the "Apps" category shows is being used. The "Other" category shows it's using 2.3 GB. It is only an 8 GB iPod, so this "Other" is eating up a ton of space. He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over). How do I find out what this "Other" is, and how do I get rid of it? He doesn't have e-mail, and doesn't use the calendar, contacts, or notes. I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away. I've also read horror stories about the factory restore causing problems with the basic function of an iPod. I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category. How can I be sure of this? He has a game we've put a lot of time, energy, and some money into. I do not want this to be lost. I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"? If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost. If this happens, I will be very upset. I'm frustrated and confused by all the conflicting information I've read. Does anyone know where the game data is stored? Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless?
Please help!!As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
2.1 GB seems large enough to it also contain corrupted files.
Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup. -
I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?
If you bought Lion from the App Store, you can't legally or practically transfer it, because it's tied to your Apple ID. Reinstall the original software from the discs that came with the machine.
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Is there an easier way other than restoring to factory settings and starting over?
Open itunes, connect ipod, select what you want, sync.
No need to restore. Just sync. It will erase the current content and replace with the content of the new computer. -
Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?
I FINALLY GOT IT! after months of relentless synching/autofilling problems on my 4th generation i figured out the solution.
this is what i did: plugged in ipod on off mode~>manually deleting my ipod's songs~>restored factory settings~>unchecked automatic synch~>made a new playlist with exactly the songs & order i wanted for my ipod (just dragged old playlists into the new one)~>then autofilled that new playlist into my ipod. came out like a charm! (before u autofill UNCHECK random add songs)
my ipod always ended up autofilling/synching my customized playlists wrong or it would automatically do my music library (and that was way unorganized), so this worked. -
I restored to factory settings and when it says to hook up to I tunes it still won't work. I have restarted I tunes and uninstalled and installed and still not working. Help!!!! Before I reset it it would say not charging but it was still charging. This could be a hardware problem with the I pad.
Explain exactly what "it won't work" means. The iPad does not respond at all? Does it turnn on? It is not recognized in iTunes when you connect it to your computer?
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My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. I also recently successfully paired my ipad with a bluetooth keypad. Any ideas or solutions? Thanks, L
FYI, your iPad will charge much faster if you plug it directly into an electrical outlet.
When doing the reset, as Jackkcc suggests, make sure you let go of both buttons fairly promptly after the apple image appears, then wait another 10 seconds or so for the iPad to start up. Note that a reset does not alter any data or settings. -
I restored my factory settings and now its saying i cant activate my phone can anyone help?
i restored my factory settings and now its saying i cant activate my phone can anyone help?
Do you have a SIM in it? Was it hacked or jailbroken to unlock it?
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