Tried to buy in game currency in a game and it keeps saying I can't connect to iTunes anyone know why this is?
I Go to buy curency in game and it says can't connect to iTunes contact support anyone know how to fix this ? Been happening for a few days
Hi callum88888888,
As the screen suggests, you will need to contact iTunes store support. You can do that from this page -
iTunes - Contact Us - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
Similar Messages
-
I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?
How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius. -
I'm trying to burn a playlist to a blank CD-R disc at a low speed (12x) and I keep getting the error message "2131." Any idea what this means?
It's usually related to old firmware on your CD/DVD drive, but we'd better have a look at your DVD/CD tests first, just to be sure.
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I exported a file on my imac as a word document but now I can't open it. It says Import error: The file format is invalid.
If no on this forum can help you then I would recommend reposting on the Office for Mac Product Forums.
-
Im trying to download In-game content on Madden Social, but when i press buy it says " Contact iTunes support to proceed with transaction " I contacted them, but does anyone know why this happens? I recently switched my apple ID
Im trying to download In-game content on Madden Social, but when i press buy it says " Contact iTunes support to proceed with transaction " I contacted them, but does anyone know why this happens? I recently switched my apple ID
-
Why I bought the game it says it can not connect to itune.
Why I bought the game it says it can not connect to itune.
Hi nok555,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are having issues connecting to the iTunes Store or App Store (for example, to buy a game or in-game purchase), you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
On the other hand, if you are saying that you are seeing a Connect to iTunes icon screen on your device, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!! I've tried the whole changing the date thing and that didn't work
Try:
Can't connect to the iTunes Store -
I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
OK so I have deactivated and uninstall the version off the old laptop, then reinstalled the version on the new laptop. When you go to open a document it says it wants to do an upgrade check for some reason, anyone know why this is? It will not take the serial number after that and it doesn't show the version we have in the drop down list.
Hi johnb49273320,
What operating system are you running on the new laptop? If it's a current OS, then it may be incompatible with Acrobat 9. Please see https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html.
It could also be that you're trying to install an upgrade, and the installer is looking for the serial number for the previous version (is the previous version listed in the drop-down list?).
Best,
Sara -
My iphone 4 says it can't connect to itunes store when I want to buy a ringtone for it.
When my iphone 4 is connected to my computer, I can copy songs from my itune list but I can't buy ringtones from the itunes store. My iphone 4 says it can't connect to itunes store?
Hi, Sclimer13.
The steps in the article below will help you troubleshoot this issue. See the section labeled Troubleshooting on an iPhone, iPad, or iPod touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
-
i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
I was watching a movie on my Apple TV and suddenly it stopped. I noticed I was logged out. Then I tried logging in again and I keep getting a message "cannot connect to iTunes". I restarted the Apple TV three times and tried again each time. I am stuck Help please
There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues! -
I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?
Try to sign out of iTunes and sign back in, that usually fixes authentication problems.
Maybe you are looking for
-
Diferentes Fuso horários Brasil
Olá pessoal, boa tarde! Estou com um problema relacionado aos diferentes Fuso Horários do Brasil. O erro é o seguinte: O meu sistema tem horário padrão com timezone -3 e eu possuo alguns locais de negócios em Manaus, onde o timezone é -4. Seguindo to
-
Clickbox Shortcut Alt + Not Working
I have an application that I am doing some training simulations for. The shortcuts in this app are all based on the Alt key + another. When I enter an Alt+ shortcut on a clickbox object, it doesn't work in Cp5. It had been a while since I had done it
-
How to set tray's background image in the custom page layout?
Hi all, I've developed custom page layout with custom iView tray implementation. I've applied my layout into my page and added some iViews. Those iViews are URL isolated so they are rendered as an iframe. My problem is that an iframe background conta
-
I'm charging my iPad. But everytime it goes to turn on it immediately shuts off. This has been going on for two hours. What do I do?
-
Fields 0CRM_SRV_IBASE_TRAN
Hi BW Gurus, Can any one provide me the link which gives the datails of the datasource 0CRM_SRV_IBASE_TRAN (source(CRM) fields and the tables from which the fields fetches the data. pls reply ASAP RAJA